Magic Touch Mechanical

Description of Work: A/C tune-up. Very professional, knowledgeable, and courteous service tech. Did a great job and gave an honest description of his findings. No high-pressure sales talks or attempt to sell unnecessary parts or services.

Description of Work: Seems like a good company form other reviews, maybe we are the exception. Here's what happened.One of our A/C units was not putting out cold air as it should. So we called Magic Touch in the am and they were able to make it out to our house that after noon. They were prompt and very nice. The tech found the problem quickly. One of the two A/C units was low on freon(R-22). They charged $435.00 for diagnosis and freon. Seems steep to me but maybe that's the going rate, I don't know. They also wanted to charge another 175 for a leek test that they said probably wouldn't find anything. We declined. This is all par for the course when you have to deal with any kind of Tech. You know it is going to cost you a lot of green backs. Fine so long as they do a excellent job. This one however was not satisfactory. The tech left one of breakers unplugged from the unit when he was done. The breaker was left laying on top of the outdoor unit with the breaker door wide open. This tech obviously did not check his own work. Unfortunately for us we didn't find the error until the next morning. After we already slept in a hot house.

Description of Work: Inspected and serviced two 5 Ton split package A/C units that are approximately 10 years old. Added refrigerant and tuned up both units to manufacturers specs. Also added both units to a scheduled maintenance program at a cost of $139 per unit per year. The technician was excellent (Blake) and I was very pleased with the service I received. I'd recommend them to others

Description of Work: I read the recent negative reviews and the owner's responses and was willing to give this company a try, as I understand some people are just complainers. I reviewed Magic Touch Mechanical's website and under "Service & Repair" it says "free second opinions on major repairs". I had another company come out and they told me I needed a new compressor, which is a major repair. So I called Magic Touch and the gal who answered the phone told me they had no such free service and that it wasn't on their website. I then directed her tab by tab to the service and repair section and pointed out where it said "free second opinion on major repairs". She said "oh wow" and then put me on hold. She came back a minute later and said their website was being "updated" and they no longer offer free second opinions. What BS, obviously I should have given more credit to the recent negative reviews of this company. Trust me, go somewhere else.

Description of Work: Outrageously high prices.