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Magic Touch Mechanical

Heating and Air Conditioning, Fireplaces, Gas Logs

About us

Magic Touch Mechanical is not only one of the highest rated air conditioning companies in Phoenix, AZ they were also named “#1 In the USA, Contractor of the Year” by Air Conditioning Contractors of America. This is the highest honor an air conditioning & heating contractor can receive in the HVAC Industry! Other awards include; The Torch Award for Business Ethics by Better Business Bureau, AZ’s “Top 10” Award by APS, & “Best AC Company to Work For in the USA” by Air Conditioning, Heating, & Refrigeration News…to name a few! Magic Touch’s award winning service isn’t limited to cooling and heating repairs, service, and installation. Other services include; Duct Sealing, Duct Cleaning, Dryer Vent Cleaning, Fireplace and Gas Fire Pit Repair, Fireplace and Gas Fire Pit Remodel, and Gas Fireplace & Fire Pit Install. Visit the Magic Touch Mechanical website for a complete description of products and services offered. Whether you need residential HVAC service or installation, or Fireplace / Fire Pit service, repair, or remodel, the certified service technicians at Magic Touch Mechanical are ready to help. If you need an air conditioning company in Mesa, Phoenix, Scottsdale, Peoria, Chandler, Queen Creek, Tempe, Apache Junction, Gold Canyon, Sun City, Peoria, Goodyear, or surrounding areas, look no further, you’ve already found the best Heating, Air Conditioning, Fireplace & Fire Pit Service Company in AZ! Customer service representatives are available 7-days a week!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Gas Heating & A/C, Heat Pumps, and Mini Split Ductless Systems: Sales, Repair, Maintenance & Installation of over 12 brands & dozens of models of Air Conditioners, Furnaces, Heat Pumps, Electric Heating, Ventilation Systems, Indoor Air Quality Equipment, and Duct Design, Install, and Cleaning. Magic Touch is also the #1 rated Fireplace Service Company in the Phoenix, AZ area providing indoor & outdoor Fireplace & Fire Pit Service, Maintenance, Cleaning, Remodels, Upgrades, and Gas Log / Fire Glass Conversions.

Services we don't offer

Water Heater Installation. Sales- Parts.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6657 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
6%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 551-575 of 657 reviews

Charles H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Excellent service, cleaned lines resolved issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you so much for your kind words and for taking the time to share your experience with the Magic Touch Team on Angie's List! We appreciate your business and look forward to continuing to exceed your expectations each and every time your call on us for any of the services and products we provide. Thanks again! Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Karolee H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Magic Touch Mechanical
Thank you so much for taking the time to share your experience with the Magic Touch Team on Angie's List! We appreciate your business and look forward to continuing to exceed your expectations each and every time your call on us for any of the services and products we provide. Thanks again! Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Carol M.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you so much for taking the time to share your experience with the Magic Touch Team on Angie's List! We appreciate your business and look forward to continuing to exceed your expectations each and every time your call on us for any of the services and products we provide. Thanks again! Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Kimberly G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected heat pump and temporarily fixed a problem with the blower, making a recommendation to repair it. The technician was on time and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Magic Touch Mechanical
Thank you so much for your patronage and for taking the time out of your day to share how we did, both are greatly appreciated. We look forward to continuing to be your company of choice whenever you need any of the products or services we provide! Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Robert H.
04/2015
5.0
handyman service, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Installed new microwave and did an excellent job!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you so much for your business and for taking the time to share a review of your experience on Angie's List, we greatly appreciate both! Respectfully, Rich Morgan, President - Magic Touch Mechanical

Karen M.
04/2015
5.0
heating & air conditioning/hvac, fireplaces
  + 0 more
unknown
Description of Work: They cleaned both of my fireplace boxes and replaced the rock. They look great and work perfectly. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you so much for your business and for taking the time to share a review of your experience on Angie's List, we greatly appreciate both! Respectfully, Rich Morgan, President - Magic Touch Mechanical

Jason G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great Service and Great advice going forward. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Magic Touch Mechanical
Thank you so much for your business and for taking the time to share a review of your experience on Angie's List, we greatly appreciate both! Respectfully, Rich Morgan, President - Magic Touch Mechanical

Bernadette T.
04/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
unknown
Description of Work: They provided excellent service on our gas Fireplace. :) |I will be calling on them to work on our Gas Heater for our Swimming Pool. I trust them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Magic Touch Mechanical
Thank you so much for your kind words and for giving us a shot! We are delighted that you were so pleased with our service! Don't forget we also have well trained experts for all things air conditioning and heating, insulation, energy audits and much more. All of our products and services can be found on our website; AirConditioningArizona(dot)com Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Brandon H.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$110

Response from Magic Touch Mechanical
Thank you so much for giving us a shot and taking the time to review your experience! We're always striving to earn an A grade from every Angie's List member we provide service to and would love to know how we could improve your experience so please feel free to reach out to me and let me know how we could've done better for you. Sincerely, Rich Morgan, President - Magic Touch Mechanical

Tom H.
04/2015
4.0
heating & air conditioning/hvac, fireplaces
  + 0 more
unknown
Description of Work: Routine checkup of our propane conversion fireplace. Was not impressed with the service tech's knowledge and experience with our setup.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$89

Response from Magic Touch Mechanical
Thank you so much for giving us a shot and for taking the time to write a review on Angie's List. We would be happy to send out a different technician (at no cost to you) if you did not feel comfortable with the one at your home. Please feel free to contact me directly as my goal is to make sure everyone who calls on Magic Touch feels they got an "A rated" experience. Sincerely, Rich Morgan, President - Magic Touch Mechanical

david F.
04/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
unknown
Description of Work: Cleaned and inspected gas fireplace and made sure it was fully functional.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Magic Touch Mechanical
Thank you so much for your business and for taking the time to share your experience with us on Angie's List! We are very grateful for both and look forward to being your company of choice for all things fireplaces, air conditioning, insulation, etc.! Sincerely, Rich Morgan, President - Magic Touch Mechanical

John N.
03/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: One of my 2 AC systems stopped last summer. Magic Touch had been maintaining my systems. Magic Touch said the compressor was shot and I needed a new one. A quote for thousands was supplied. I got additional quotes for replacement. One supplier found that the compressor had a minor fault that was easily fixed, saving me thousands. Magic Touch has lost my confidence and the maintenance contract. I have a new AC technician who has earned my trust.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from Magic Touch Mechanical
Thank you for your feedback. We are sorry to see you go. As we don't want to leave you with a feeling that we misdiagnosed or gave you a false diagnosis, please know your compressor is a sealed "hermetic" compressor. This means your compressor can't be opened up to repair. What the other provider probably did was add whats known as a "start assist" (outside of the compressor and connected to the electrical wiring only. This does not fix the compressor it helps it to start. Although no tech can guarantee how much time it will buy you, we recommend them all the time. Our tech chose to inform you that HIS recommendation in this situation was a new compressor based on his findings as opposed to risk failure after spending money installing a hard start. Again we're sorry to see you go and wish you the best of luck with your new service provider. Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

jeff D.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work
Description of Work: Fix havoc problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Magic Touch Mechanical
Thank you so much for both your kind review and your business, we greatly appreciate both! Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

DAVID W.
03/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We hadn’t used our gas fireplace for several years and when I tried to start it I could not get it to work. I bought a special from Angie’s list for a tune-up. The service man was nice and he said the problem was I needed a new sensor. He came back and replaced it but when I tried to start it still would not work. We called them and he came back and said the fireplace needed a new valve which would be over $1,000. We did not want to spend that much on a repair. I called the office and they did refund the cost of the valve. Since they did not make the right diagnosis from the start, I would not use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you for your review. Our assessment of the diagnosis at the time was had the technician kept digging he would've found a faulty gas valve...but he stopped at the sensor. We issued the refund because the technician made a mistake. Please understand technicians are only human and these guys work on many varieties of very technical equipment, sometimes they get it wrong! It's not too often but when they do, we admit our mistakes and make things right. It's what a company does when there IS a problem that determines their caliber and we hope people will recognize and appreciate that we are about doing the right thing. Thanks again...we hope you will one day consider giving us another shot to redeem ourselves! Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Sean C.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Magic Touch Mechanical
Thank you so much! We love straight A's almost as much as we love that we exceeded your expectations. Sincerely, Rich Morgan, President - Magic Touch Mechanical, Inc.

Sharon F S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: No problems. Would call again. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you so much for your business and wonderful review of the Magic Touch Team! We greatly appreciate both!!! Best Regards, Rich Morgan, President - Magic Touch Mechanical, Inc.

Teresa S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thank you so much for your business and for taking the time to share a review of your experience on Angie's List, we greatly appreciate both! Respectfully, Rich Morgan, President - Magic Touch Mechanical

Curtis S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had our attic heating/cooling system fixed. They did a heroic job getting everything in place via a small guest bathroom ceiling opening - no simple task - as opposed to cutting a giant hole in our great room ceiling (another vendor suggested that).

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Response from Magic Touch Mechanical
Thank you so much for your business and for taking the time to share a review of your experience on Angie's List, we greatly appreciate both! Respectfully, Rich Morgan, President - Magic Touch Mechanical

FRED G.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Magic Touch Mechanical
Thank you so much for your review and for giving us the opportunity to shine! Sincerely, Rich Morgan, President - Magic Touch Mechanical

Olivier S.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they performed a tune up and energetic audit. Fix a minor issue and provide a detailed schedule to fix all leaks and issues with the A/C in our Attic , that price was quite high .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Magic Touch Mechanical
Thank you so much for your review and for giving us the opportunity to show you where you can improve your homes comfort, health & safety, and efficiency! Please know that our pricing is based on labor, materials and a fair profit to assure we can do the work the right way the first time and warranty our workmanship for life. Again, thanks so much...we really appreciate you! Sincerely, Rich Morgan, President - Magic Touch Mechanical

Chris C.
02/2015
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Magic Touch Mechanical
Thank you so much for your review and for allowing us the opportunity to earn your business! We look forward to changing those B's to A's the next time you call on us for any of the services and products we provide. Sincerely, Rich Morgan, President - Magic Touch Mechanical

Eva C.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: they checked out our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Magic Touch Mechanical
Thank you so much for your review. We are delighted you are so pleased! Sincerely, Rich Morgan, President - Magic Touch Mechanical

Nancy S.
02/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Magic Touch Mechanical
Thank you so much for taking the time to share a review of how we did. I would love the opportunity to understand what went wrong that we failed to earn better than a C and what about our price was below average. If you would be willing to speak with me about it, I will do my darnedest to make it right. Sincerely, Rich Morgan, President - Magic Touch Mechanical

Tom T.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Wonderful job. They are the best. Very thorough withg a complete evaluation and very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9

Response from Magic Touch Mechanical
Love it! We are all ecstatic you are so pleased with our service and will continue to make sure that remains the case. Thank you so much for taking the time to share a review on your experiences with our team! Sincerely, Rich Morgan, President - Magic Touch

Jeffrey S.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Touch Mechanical
Thanks so much for taking the time to share a review of our team on Angie's List! We greatly appreciate your continued patronage and are delighted to have you as a client!!! Sincerely, Rich Morgan, President - Magic Touch Mechanical

Contact information

942 W 1st Ave, Mesa, AZ 85210

http://www.airconditioningarizona.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
ROC149817
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
11/30/2021

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Fireplaces,
Gas Logs

FAQ

Magic Touch Mechanical is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Magic Touch Mechanical accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Magic Touch Mechanical offers free project estimates.
Yes, Magic Touch Mechanical offers eco-friendly accreditations.
Yes, Magic Touch Mechanical offers a 10% senior discount.
Yes, Magic Touch Mechanical offers emergency services.
Yes, Magic Touch Mechanical offers warranties.
Magic Touch Mechanical offers the following services: Gas Heating & A/C, Heat Pumps, and Mini Split Ductless Systems: Sales, Repair, Maintenance & Installation of over 12 brands & dozens of models of Air Conditioners, Furnaces, Heat Pumps, Electric Heating, Ventilation Systems, Indoor Air Quality Equipment, and Duct Design, Install, and Cleaning. Magic Touch is also the #1 rated Fireplace Service Company in the Phoenix, AZ area providing indoor & outdoor Fireplace & Fire Pit Service, Maintenance, Cleaning, Remodels, Upgrades, and Gas Log / Fire Glass Conversions.
Water Heater Installation. Sales- Parts.

Contact information

942 W 1st Ave, Mesa, AZ 85210

http://www.airconditioningarizona.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day