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Trenchmasters East LLC

Lawn Irrigation, Lawn and Yard Work

About us

At Trenchmasters East, we believe in combining superior products with fast, reliable service. We rely on recommendations and referrals from our past satisfied customers to help grow our business. Complete customer satisfaction is our goal. Our knowledgeable, professional and friendly contractors offer prompt service covering everything from small leaks to complete sprinkler system installations, all backed by our 2 year parts and labor guarantee. No job is too large or small for us. We are licensed, bonded and insured with the Arizona Registry of Contractors, #243662. We do not charge by the hour. We quote you on the work before we start so there is no surprises. We do not take any money up front, you pay us when satisfied with the job. Please call to setup an appointment or to answer any questions you may have. Additional emails - scott@ifixsprinklers.com & robert@ifixsprinklers.com. Additional contact names - Scott Woodford & Robert Smith. Award winning.

Business highlights

31 years of trusted experience

Services we offer

Sprinkler repair and installations, timers, valves, solenoids, diagrams, sprinkler heads, drip systems, pvc leaks, pressure vacuum breakers & drip system installations.

Services we don't offer

No lawn maintenance or clean ups.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-39 of 39 reviews

Jim I.
04/2014
5.0
irrigation systems
  + -1 more
Very good.
Description of Work: Installed a valve and a sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Garrett K.
08/2011
5.0
irrigation systems
  + -1 more
Richard came out and quickly found and fixed the problem with our system. He also made some suggestions for other changes that I can make myself and gave me some brief instruction on what materials to use and how to approach the problem. All in all I am very glad I called!
Description of Work: We knew we had a leak in our sprinkler system but had difficulty finding the source of the problem so we called ifixsprinklers.com to come and help us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

Kenneth R.
08/2011
1.0
irrigation systems
  + -1 more
I called "I FIX SPRINKLERS" to schedule an appointment to get my timer replaced and the valves replaced as necessary. I believe I talked to Mike (though Robert signed the back of my check) and scheduled an appointment. We thoroughly went over the type of timer and valves I had so that they would have them when they came out to do the repair. He was punctual on the day of the appointment. He examined our timer, testing the drips and sprinklers. I explained that the manual mode worked but that the timer was not. He then looked at the valves, but they were buried in dirt and sand. His recommendation was to save myself some money and do the work myself. The timer "guts" would come right out and easy to replace, available at any hardware store. Also the valves were the lowest grade, but the insides could also be easily replaced. All in all he stated that I could save hundreds of dollars by doing it myself and that he would feel bad taking my money. The surprise then came that he needed a check for $75.00 for the service call!! There was no mention of a service call fee in our phone conversations, nor did the website mention any!!! And when he wanted the check made to "Trench-Masters" I became suspicious. What a racket! I wish I could get free money for recommending somebody else do all the work! Yes, I did replace the timer, special unit, not available at any hardware store, had to go to sprinkler/irrigation specialty store. They tested the unit and determined the WHOLE unit was bad, not the "guts". And I am still having major problems, many dead and dying plants. So I am looking AGAIN for a GOOD sprinkler repair man!! 8/22/2011- This is an update responding to the Providers Response. The response is a fabrication to make you believe that he made good and that he did more than he did do to provide good service. That it was an "honest" mistake. Watch out!! His inspection was to turn on the timers manually and view only the front popups to determine if they worked. After that Robert followed me to a seperate property, but at his request, rather than to make a seperate trip. I had planned to see how he did on my personal property first. I recall being surprised how fast we covered both properties, at most 40 minutes for both. Guess he adds for travel time. After my Angies report was posted we felt stalked by all the phone calls and emails from this guy and then by the unannounced showing up at our door. He scared the daylights out of my wife! and then supposedly put a refund check under our door mat! Doubt I'll ever see that. Most businesses would write a letter.
Description of Work: Looked at and Tested sprinkler timer and sprinkler valves.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$75

Response from Trenchmasters East LLC
We are very sorry that you were not pleased with the service you received during our 1+ hour thorough inspection of your system. Estimates are always free. 1 hour+ inspections and diagnostic testing on two different properties are subject to a service call fee and I apologize for not making that clearer. The timer and valves were not replaced because they were both working properly during the inspection. A full refund has been issued for your $75 charge.

DEANNA B.
07/2011
5.0
irrigation systems
  + -1 more
Excellent -- responsive, professional, fair and friendly.
Description of Work: Repaired leak in sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Shane B.
05/2011
5.0
irrigation systems
  + -1 more
Very professional service. Will use them again
Description of Work: Very professional service. Will use them again

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

john A.
04/2011
5.0
irrigation systems
  + -1 more
I received a prompt response to my email when I requested service. The repairman came out the next day and everything was fixed in about an hour. And I was shocked at how much less my water bill was after he fixed my problems.
Description of Work: I had an issue with 2 control valves on my front lawn that were not putting through any water to the sprinklers plus one sprinkler head that was barely providing any water and kept coming out of the ground. I had another sprinkler head that was leaking under ground and some issues with areas in the back yard that didn't seem to be getting adequate water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LUCIEN W.
01/2011
5.0
irrigation systems
  + -1 more
This company consists of three individuals (two brothers, Mike and Robert Smith, and Scott Woodford, each covering different parts of the valley...they have a good website, ifixsprinklers.com, with detailed info.) I live in Glendale and spoke with Robert Smith, who covers, among other areas, Glendale and Phoenix. I called on Tuesday, and he agreed to come out the next morning @ 10am. He phoned around 9a, and said he was running early, and asked if he could come early (I appreciated the fact that he phoned rather than just show up unannounced.) He had given me an estimate over the phone of $75-$100. I sometimes do these fixes myself, but I could see this one was a bit more than I wanted to get into. By the time he had dug everything up and evaluated the full extent of the problem, I knew I was right in calling someone. The difficulties included two breaks, large tree roots, thin low-grade PVC, and a 4-way PVC junction. I like to hang out and watch (I learn things by doing this), and Robert was friendly and gave me some good tips about repairing PVC. At any rate, he finished, cleaned up everything, and actually asked for less ($95) than the high end of his estimate (given all that was involved in the repair, I thought this was more than fair.) This was a good experience on all counts and this is definitely the company I will call going forward for these sorts of issues. Experiences like this remind me why Angie's List is so worthwhile.
Description of Work: I had several breaks in the underground PVC pipe feeding my bubbler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Young S.
09/2010
5.0
irrigation systems
  + -1 more
Prompt service, very professional. I am glad to find this sprinkler specality service company and Mike's service was outstanding. He has now a long term loyal customer.
Description of Work: The sprinker timier has been working on and off. I wanted to find a service, "specaility" in fixing sprinkler system. I didn't want to have a person from landscape company. Mike answered the phone promptly, told me anticipated cost. He did trouble shooting and the timer was malfuctioning. He told us the cost to replace the unit and showed us different options of units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1
    • 2(current)

Contact information

1670 S Cholla St, Gilbert, AZ 85233

ifixsprinklers.com

Service hours

Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Lawn and Yard Work

FAQ

Trenchmasters East LLC is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 3:00 PM

Tuesday: 7:00 AM - 3:00 PM

Wednesday: 7:00 AM - 3:00 PM

Thursday: 7:00 AM - 3:00 PM

Friday: 7:00 AM - 12:00 PM

Trenchmasters East LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Trenchmasters East LLC does not offer free project estimates.
Yes, Trenchmasters East LLC offers eco-friendly accreditations.
No, Trenchmasters East LLC does not offer a senior discount.
No, Trenchmasters East LLC does not offer emergency services.
Yes, Trenchmasters East LLC offers warranties.
Trenchmasters East LLC offers the following services: Sprinkler repair and installations, timers, valves, solenoids, diagrams, sprinkler heads, drip systems, pvc leaks, pressure vacuum breakers & drip system installations.
No lawn maintenance or clean ups.

Contact information

1670 S Cholla St, Gilbert, AZ 85233

ifixsprinklers.com

Service hours

Monday:
7:00 AM - 3:00 PM
Tuesday:
7:00 AM - 3:00 PM
Wednesday:
7:00 AM - 3:00 PM
Thursday:
7:00 AM - 3:00 PM
Friday:
7:00 AM - 12:00 PM