Kinetico Quality Water Systems

Founded 1987 • With Angi since September 2004

Providing water treatment equipment. We sell/lease the only non-electric (water powered) hybrid unit on the market. Who are we? Since 1970, Kinetico has been the leader in quality water treatment throughout Arizona and over 100 countries. Kinetico provides water softeners, whole house filtration, and drinking water systems in Maricopa, Pinal and Pima counties. We serve Phoenix, Tucson and everywhere in between including the East Valley, West Valley, Scottsdale and Casa Grande. Maricopa water processing systems Inc (mwps) is an exclusive, authorized, independent Kinetico dealer. Additional phone: (520) 293-6687. ***TUCSON phone is: (520) 399-8602.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Minority Owned & OperatedMinority Owned & Operated
Family Owned & OperatedFamily Owned & Operated
Emergency Services OfferedEmergency Services Offered

Images

Kinetico Water & Your LifeDean Johnson Loves Kinetico ProductsKinetico Whole House Solution

Verified Reviews

4.8

(158) Verified Reviews

Ratings Distribution

5

128

4

15

3

6

2

6

1

3

Rating Details

Price
4.2
Professionalism
4.8
Punctuality
4.9
Quality
4.9
Responsiveness
4.8

Read reviews by category

water softeners (154)plumbers (45)dock building (1)
Showing 1-25 of 158 reviews
Torsten G.
5.0
02/03/2023
Another great year of having my kinetico K5 system. I love that every time I drink a glass of water, I’m putting the BEST quality in my body. Also love the taste
Description of Work
Whole home system and drinking K5 system
Category
water softeners
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to review us. We appreciate you!
Anita K.
5.0
11/18/2022
Excellent company! We first installed a Kinetico system 40 years ago when we first moved to Phoenix. We have stayed with them ever since! Our technician this morning was prompt, efficient, pleasant and thorough. He explained the new system thoroughly and answered all my questions. As always, great customer service from a great company!
Description of Work
Replace a new RO system
Category
water softeners
Cost
$1,200
Hire Again?
Yes

Service Provider Response

Thank you for your wonderful review and for being a long-time customer!
Becky P.
5.0
10/15/2022
Awesome. Our service guy was great at the installation and so nice. Did a clean and good looking install. So glad I don’t have to run to one of those places to fill up heavy bottles to then carry them into my house just to get drinking water.
Description of Work
While house water system and drinking water system
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to review us. Happy to hear you are satisfied and were well taken care of!
Jerry L.
5.0
10/14/2022
From the sales rep and explanation, to follow up calls, to the installer and his professionalism and the follow up after the install, it was as perfect as perfect can get. The system performs better than expected. There is non better. WORTH EVERY PENNY!!!!!!!! REMEMBER, YOU GET WHAT YOU PAY FOR!!!!!!!
Description of Work
New Install
Category
plumbing, water softeners
Cost
$6,000
Hire Again?
Yes

Service Provider Response

Thank you for your glowing review - wow we are so happy to hear this! Welcome to the Kinetico family.
Dennis G.
5.0
09/26/2022
Went very well- excellent technician
Description of Work
Install 4040 MBP water softener
Category
plumbing, water softeners
Cost
$5,200
Hire Again?
Yes

Service Provider Response

We appreciate your review and happy to hear everything went well. Thank you!
Florence C.
5.0
09/20/2022
Unbelievably well. Words cannot describe how thrilled I am with the new RO. The technician was extremely courteous and professional. Would highly recommend Kinetico, not just for the products, but the service was first class.
Description of Work
Had a new replacement of my 20 year old RO drinking system
Category
plumbing
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to review us. Happy to hear you were well taken care of!
Jay J.
5.0
09/14/2022
I did a lot of research on the best quality, as well as the best value for the equipment for my house. I had another water softener and RO unit when I moved into the home. The softener seemed to give me hard water from time to time and I would notice scale in my showers and on my faucets. The soap never seemed to lather well and my never seemed to be really soft. Our drinking water had a dirty taste to it. All of that changed when I contacted the team at Kinetico. They came out and tested my system, my water, and showed me how they could help. I learned that the system in my house worked off a timer and often we would run out of soft water, and other times, when were were on vacation or away from the house, the unit would still use water and salt, even though we weren't using any water. Their twin tank non-electric metered system is the most efficient unit on the market and I saved more than 70% in salt and my water bill dropped. That salt savings was huge because salt is getting more expensive. Now I only fill it every 8 months or so whereas the other unit had to be filled monthly. The drinking water system they installed is amazing. It makes over 50 gallons of water a day whereas my other unit made only 10 gallons a day. This makes a huge difference with all the entertaining we are doing. We use the water for boiling vegetables, pasta, and for sauces. We use it for everything because it is just so good. The quality of the water and the pressure is much better from the Kinetico Drinking Water System. I looked at EWQ.org and found that the tap water has a ton of contaminants (searched for my specific zip code) and I am happy to report this system removes these harmful contaminants and is tested by NSF to prove it. Not many other systems have the certifications to prove that it does what they say. Overall, I couldn't be happier with my choice in my softener and drinking water system. Let them test your water and show you what they can do. There is a reason why they are continually rated the best. 100% made in the USA too. Happy to support a good American company and a local family owned company. I highly recommend the team at Kinetico.
Description of Work
Water softener and Drinking Water System
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thank you for your detailed review. We sincerely appreciate it!
Stuart G.
5.0
04/08/2022
Technician arrived early after calling and promptly removed old system and installed new updated system. Installation was quick, clean and all questions were answered clearly. I have been a Kinetico customer for over 20 years and the products and service have always been of the highest quality.
Description of Work
Replace old RO system
Category
water softeners
Cost
$1,200
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to review us and for being a long-term customer. We appreciate you!
Linda H.
5.0
03/06/2022
Had systems installed several years ago. Very professional. Good system.
Description of Work
Water treatment and RO installed
Category
water softeners
Hire Again?
Yes

Service Provider Response

Thank you for your positive review; happy to hear you are satisfied!
Andrea B.
5.0
07/16/2021
Rory showed up right at 10:00 in the 10-2 time window. Called ahead and was very professional! He was personable and answered all my questions. I went with the 1x a year plan! As a client, it’s so nice to deal with a professional so knowledgeable and who also clearly enjoys his job! I’ve had all good experiences with Aquarius and Rory should be acknowledged as an extremely valuable employee! Very satisfied customer. Thank you so much!

Images

Review for Kinetico Quality Water Systems - 3304 N Delaware St, Chandler, AZ - 39405952
Description of Work
Kinetico filters changed.
Category
water softeners
Cost
$275
Hire Again?
Yes

Service Provider Response

Thanks for taking the time to review us! Happy to hear you are very satisfied!
Dale R.
5.0
06/29/2021
Everyone was very friendly and professional. Excellent atmosphere!
Description of Work
Filter replacement
Category
water softeners
Hire Again?
Yes

Service Provider Response

Thanks so much for your review. We really appreciate you!
Craig S.
5.0
06/06/2021
The salesman was very informative and honest in providing us with the best system for our home. The installer was also very informative and honest by exhibiting high quality work!

Images

Review for Kinetico Quality Water Systems - 3304 N Delaware St, Chandler, AZ - 39359267Review for Kinetico Quality Water Systems - 3304 N Delaware St, Chandler, AZ - 39359267
Description of Work
Water Softener and Drinking Water Filtration.
Category
plumbing, water softeners
Cost
$6,865.81
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to review us. We appreciate it!
James D.
5.0
05/13/2021
Service was exceptional. Order placement was by phone and through the documents on file Kinetico was able to validate the model and filters I needed. The transaction was completed during call. Credit card was debited, address was verified and assurance was given for product delivery. The filters arrived to my front door the next day. Essentially no wait. Thanks for the expeditious service.
Description of Work
Replacement K5A Filters
Category
plumbing, water softeners
Cost
$125
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to review us. Happy to hear you were well taken care of!
Roland P.
5.0
05/05/2021
Needed to replace 30 year old K30 Kinetico system. Alex was on time and did a great job with the install. Very neat work and cleaned up. Spent time explaining differences in this new Premier 4040 dual tank system and went through operations. Happy to get the old one replaced. Mike M. made this an easy process. Thanks!

Images

Review for Kinetico Quality Water Systems - 3304 N Delaware St, Chandler, AZ - 39320905
Description of Work
Install new Premier series water softener - replace old Kinetico after 30 years
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thanks for your review and 5 star rating! So happy to hear everything went well.
Mark W.
5.0
04/14/2021
It went great! The installers did a fine job and we look forward to having unlimited soft water again in our home. Great job Jose & Alex!
Description of Work
We needed to install a new water softening system after having used our previous water softener for over 20 years, also from Kinetico.
Category
water softeners
Cost
$4,237.5
Hire Again?
Yes

Service Provider Response

Thank you for your review and for being long-term customers. We appreciate you!
CHARLES W.
5.0
03/12/2021
Smooth as silk. Sales process was painless, quick install 2 days later. Everyone was on time and communication with the Kinetico team was excellent.
Description of Work
We purchased a water softener system - and they installed it.
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thank you for taking the time to review us. So happy to hear you were well taken care of!
Mary D.
5.0
02/22/2021
The technician was knowledgeable and professional. Work was completed efficiently.
Description of Work
Replacement of Reverse osmosis system.
Category
plumbing, water softeners
Cost
$1,200
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to review us!
Larry S.
5.0
02/20/2021
Alex was the installed. He did an outstanding job moving the plumbing to a new location. He was a very skilled, efficient and personable young man. Quite an asset to Kenietico.
Description of Work
Replaced my old Kenetico Water softener with a new Premier series. This the third Kenetico i have owned in 40 years. Pricy but worth the money for a freat sysytem.
Category
plumbing, water softeners
Cost
$4,500
Hire Again?
Yes

Service Provider Response

Thank you for your review and kind words. So happy to hear Alex took great care of you.
Michael S.
5.0
01/27/2021
Excellent service from day 1 starting with Mike Mattox, the General Manager, who helped us determine which system was best for us and recognizing us as a 20 year customer. Matt was extremely professional and did an excellent job removing the old system and installing the new one. When finished he took his time in explaining everything to me on the new system. He was an excellent representative of the company and I would highly recommend the company and him to anyone.
Description of Work
replace 20 year old system with new Premier #4040-MBP system
Category
water softeners
Hire Again?
Yes

Service Provider Response

Thank you for your detailed review. So happy to hear you were well taken care of from start to finish!
Daniel B.
5.0
12/05/2020
The installation went great. This is the third house where we have installed a Kenetico system. Alex A was professional and not high pressure at all. He was one time for his appointments and explained how our AZ system varies from purchased in Minnesota. The installer did a great job and we were especially impressed with the work he did to tie our refrigerator to the water system. Very satisfied over all.
Description of Work
Water system including drinking water purification
Category
plumbing, water softeners
Cost
$6,161.45
Hire Again?
Yes

Service Provider Response

Thanks for your review! Glad to hear everything went as planned and you were well taken care of!
Joyce E.
5.0
12/03/2020
All work was done to my satisfaction. Also, the technician wore booties in the house and a mask the entire time.
Description of Work
6 month maintenance
Category
plumbing, dock building
Hire Again?
Yes

Service Provider Response

Thanks so much for taking the time to review us! So happy to hear you were well taken care of!
Kevin B.
5.0
11/07/2020
Flawless install and a great system. They are very customer service oriented. You will pay a little more but it is totally worth it given the lower operating costs and ridiculously long life of their softeners. Definitely recommend them.
Description of Work
Install of a Kinetico water softener and a water pressure regulator
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to review us. So happy you are satisfied!
Liz C.
5.0
10/10/2020
Easy and efficient. Very happy with the results - better laundry, pleasant showers, and great drinking water!
Description of Work
Soft water system installed for whole house and drinking water
Category
plumbing, water softeners
Cost
$6,000
Hire Again?
Yes

Service Provider Response

Thanks so much for taking the time to review us. So happy to hear you are enjoying your new Kinetico!
Shelly C.
5.0
09/09/2020
Very well. Kinetico cares about customer satisfaction. Install looks great. Follow up with rep to make sure system is working up to expectations is a nice touch. More testing done to prove the results is assuring since it is a big investment. Glad we went with Kinetico.
Description of Work
Follow up on system install
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thanks for your review. So happy to hear you were well taken care of!
Caren C.
5.0
09/08/2020
smoothly and the technician (Alex) was neat and knowledgeable. Our Salesman Michael was pleasant, knowledgeable and prompt.
Description of Work
install/purchase a new Kinetico water softner
Category
plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thank you so much for taking the time to review us. So happy to hear you were well taken care of!

Phone

Address

3304 N Delaware St

Chandler, AZ 85225

Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM

Website

http://www.kineticoaz.com

Other Information

Services Offered

Services Not Offered

Repairs, Consumer Orovided SystemInstallation

Payment options

MasterCard
Discover
Check
Visa
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

FAQ

Kinetico Quality Water Systems is currently rated 4.8 overall out of 5.

Kinetico Quality Water Systems is open:

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Kinetico Quality Water Systems accepts the following forms of payment: MasterCard, Discover, Check, Visa

Yes, Kinetico Quality Water Systems offers free project estimates.

Yes, Kinetico Quality Water Systems offers eco-friendly accreditations.

No, Kinetico Quality Water Systems does not offer a senior discount.

Yes, Kinetico Quality Water Systems offers emergency services.

Yes, Kinetico Quality Water Systems offers warranties.

Kinetico Quality Water Systems offers the following services: Drinking Water Systems & Filters, Purification, Reverse Osmosis, Water Conditioners, Twin Tank Design, Countercurrent Regeneration, Sodium-Free Option, Upflow Dechlorinator, Whole House Filter & Combination Hybrid Treatment Systems