Welcome to Grout Lines USA LLC! We specialize in residential & commercial Tile, Stone, Grout & Caulk restoration and new installation services *(If you have chips or cracks in granite/marble, you will need a fabricator, a service we do not offer). We are a 5 STAR ***** rated Company with over 300 reviews and have been awarded Elite status and "Best of Home Advisor”. We have achieved this status, based on a high level of attention to detail in all aspects of the services we provide! Please call us today!
They were very reliable. Called back and came as scheduled. Much attention to detail, repairing cracks in group and caulking other areas. Did neat work and cleaned up thoroughly. We were very happy with their work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan H.
10/2011
N/A
Good people. Quality work. No what they're doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
kim h.
09/2011
N/A
fast efficient polite excellent job. would recommmend and hire them again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dot B.
09/2011
N/A
Great work,timely and very customer oriented.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael B.
09/2011
N/A
My experience with Grout Lines USA was excellent. I have no problems with their work or customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Philip C.
08/2011
N/A
Ron was very informative and the job looks great. Hr re-grouted our master bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Susan T.
07/2011
N/A
They were the only company to come out to my home to personally meet me and discuss my concerns and needs. Ron was attentive and professionalbut also just a regular hard working small business owner. Connie called me to set up an appointment. She called 2 days before to confirm and to go over what was to be done. They arrived on time and did a great job. I am so please with their work. My tile floors look like new. I will have them back to do my two bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cathy B.
06/2011
N/A
Kitchen tiles look brand new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Theresa W.
06/2011
N/A
My husband and I thought Mr. Martin did a wonderful job! We would hire him again and again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sue S.
05/2011
N/A
Excellent service. Very professional. Excellent job overall. I would recommend highly!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis M.
05/2011
N/A
It was done timely
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Leo G.
03/2011
N/A
Calls were returned prior to hiring for this job as well as after the job was done. They showed up when they said they would and completed the job when they said. Overall a great experience. I would have given 5 starts for Quality but I want to see how it holds up over time (it has only been a month)
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lou E.
01/2011
4.0
I had Grout Lines USA re-grout my tiled shower stall, floor and tub. I was so impressed with the completed job!!! I thought I was going to have to spend thousands of dollars to re-tile the bathroom. My bathroom looks brand new again and it only cost me a fraction of the cost it would have to re-tile. There is no need to live with unsightly tile and grout anymore. The job was completed in one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Deborah M.
12/2010
5.0
Very courteous and professional. I am pleased with the quality of the work.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary Ellen R.
12/2010
5.0
Received a call from company very quickly. Was given an estimate and full explanation of what the job would entail. Workers arrived at specified time and completed the job as specified in the estimate. Workers were friendly and took care not to track anything on the carpets. I am very satisfied with the work they did in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
William M.
11/2010
5.0
They were very courteous. Did a neat and clean job, and when my tile came off the wall a second time 3 weeks later, they came back and fixed it within 3 days, no questions asked.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Clarence C.
09/2010
5.0
They were very helpful. They gave my wife cleaning tips on the first visit. There were some plumbing issues that had to be resolved, and they were accomodating to our needs. The job was done in a short ttime, and I have had no further problems
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Melanie F.
08/2010
N/A
I am very impressed with the excellent work done by Grout Lines USA. The owner himself, Ron, supervised his staff and personally worked on my floors for an entire day. Ron and his staff were professional, courteous, and did an outstanding job on my kitchen floor and foyer. My marble foyer, thirty years old, seemed to be a hopeless case, but Ron worked on it diligently and produced a beautiful result that I never thought possible. I am very grateful to Grout Lines USA for making my home more beautiful, at a reasonable cost and in an efficient and thoroughly professional manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Clarence C.
08/2010
5.0
They were efficient and very helpful. My wife and I are visually impaired, and they made every effort to see that we were kept informed on the progress of the work, as well as giving guidance on the upkeep of the tiles. They called to confirm the project. They even called a week before the appointment. My wife wants the rest of the bathroom done, so I will be calling them, again.