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Bob & Ed's Heating & Air Conditioning

Heating and Air Conditioning, Electrical

About us

Our goal is to provide top quality service and installation for all the comfort needs that properly installed and maintained heating and air conditioning systems bring. Bob & Ed’s Heating & Air Conditioning has been proudly servicing Central Arkansas families & businesses since 1972, and to ensure we continue to provide top quality service to each of our customers we only employ craftsmen who are highly skilled and technically qualified. We provide all of our installers and technicians continuing education to keep them up with the latest EPA standards. We are committed to reducing downtime and to providing fast, quality repairs – done right the first time – at a money saving price. Bob & Ed’s is known for being a small organization that offers top-notch personalized customer service. And because we are a small company, our lower overhead allows us to transfer savings to our customers.

Business highlights

Emergency Services Offered

Services we offer

Air Conditioning Service & Repair,Air Conditioning Equipment & Systems,Air Conditioning Contractors & Systems,Heating Contractors & Specialties,Air Conditioning Service & Repair

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.990 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
1%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 90 reviews

Sherry W.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!!!
Description of Work: Heat and air checked out and estimate done on heater issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mercury P.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! On schedule, on budget.
Description of Work: A/C repair and duct work replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna D.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mercury P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came when they said they would, performed the services requested speedily and efficiently, and billed us after the fact at very reasonable rates.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elise A.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristin R.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I requested an estimate for replacing my entire HVAC system as it's nearing death. Their office person was very prompt at responding to my emails, and John was extremely professional and courteous during the onsite visit. I appreciated the heads-up call that he was en route and he provided sound advice and a very fair estimate. Depending upon the timing of the demise of my current system, I will most likely use them to replace my system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robbin L.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our Air Conditioner stopped working in the middle of 100 degree days. They were able to send someone out the morning after we called. They found the problem immediately, and we used the cost of the repair toward a reasonably-priced service contract that covered that repair and twice-yearly system inspections. While they were there, they found a leaky capacitor in our heating unit and replaced that as well. We were quite pleased with the service and the price and are very happy to have them inspecting our units on a scheduled basis.
Description of Work: A/C repair, heater inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann C.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
They came on time. Two very nice young men serviced it and got it working. Later on they sent me an estimate to have it replaced. They followed up with everything they said they would do in a timely manor.
Description of Work: I called them to give me an estimate for a replacement AC unit upstairs as well as to service it. They performed a diagnostic test and added Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133.87

Donna D.
03/2010
5.0
heating & air conditioning/hvac
  + -1 more
Overall, we found the level of expertise far superior to the only other company that we had used for years. I may not have the exact dates, but the fact remains that our a/c was repaired by Bob and Ed's when another supposedly competent company could not locate the problem. We are now loyal customers of Bob and Ed's.
Description of Work: The a/c would cool and then stop cooling, cool and then stop. This was happening through out the day and it was terribly uncomfortable at times. We had a service contract with another company and each time we called them, by the time the serviceman arrived, the unit was cooling again. This senario went on for weeks. Finally, in desperaton, we called Bob and Ed's. We had heard they were a reputable company. Bob and Ed's came out, the serviceman determined the problem, repaired it on the spot and it cooled perfectly through the season and has continued to operate satisfactorily when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patti F.
11/2009
5.0
heating & air conditioning/hvac
  + -1 more
They were great. They had gives us the estimates before starting work, and their price was in accordance with their estimate. They came on time and did everything they said they were going to do. They had also cleaned up after themselves. We came to know of them through Angie?s List. They also featured in the newspaper as among the best of Little Rock. We were very pleased with them.
Description of Work: We used Bob & Ed's Heat & Air to replace our heating and air conditioning units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Clarence W.
10/2009
5.0
heating & air conditioning/hvac
  + -1 more
one day service started at 8:30 am. placed tarps down to protect floors and techs wore booties to keep dirt, they worked thru lunch and were finished by 2 pm. No problems, very clean, helped show us how to operate Thermostat and removed all debris an junk equipemnt. Left 3 filter and marked them on what days we should replace.,
Description of Work: periodic maintenance on system revealed broken heat chambe to a system that was over 19 yeras old. After goiungover all possible solutions, we decided to upgrade the air handling system in addition to the heat exchanger. System runs quiter and for shorter periods.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,300

SHARON W.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
I think that their price is a bit high, but their work is excellent. I am extremely impressed with them.
Description of Work: They installed a new capacitor, filled the freon, and did a routine checkup on my air conditioner. They also cleaned the coils and the compressors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$297.79

CRAIG K.
07/2009
5.0
heating & air conditioning/hvac
  + -1 more
Overall they did a great job in solving the blower problem. They arrived on time and completed the work quickly and at the price quoted. I would recommend them to others for any AC or Heating work.
Description of Work: They moved an AC blower to a new location in the attic. They also modified some ductwork to make the new location of the blower work properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Gideon M.
11/2008
5.0
heating & air conditioning/hvac
  + -1 more
They did an estimate. They put in tons of effort. They stuck to the estimate. They went above and beyond. They were professional. They were on time always.
Description of Work: They installed an entire new heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

KATHY O.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
OUR A/C FAN WAS NOT WORKING. A SERVICE PERSON CAME THE SAME DAY I CALLED AND DIAGNOSED AND FIXED OUR WIRING PROBLEM AND ALSO CLEANED AND SERVICED THE A/C SYSTEM (INCLUDING A SMALL AMOUNT OF REFRIGERANT ADDED THAT WAS NOT INCLUDED IN THE BILL). HE RECOMMENDED A REWIRE BECAUSE VERMIN HAD CHEWED THE INSULATION OFF MOST OF THE WIRING. WE MADE PLANS FOR THEM TO RETURN TO DO THE REWIRE AFTER WE TOOK CARE OF THE VERMIN PROBLEM. THEY CAME BACK AND DID THE REWIRE, COMPLETING THE JOB IN JUST A HALF HOUR. THEY ALSO INSTALLED A DRAIN PIPE THAT HAD BEEN MISSING, WHICH PROBABLY CONTRIBUTED TO THE VERMIN PROBLEM. THEY WERE VERY PROFESSIONAL AND CONSIDERATE, BEING CAREFUL NOT TO LET THE DOGS OUT. ALSO I THOUGHT THE PRICE WAS FAIR FOR THE TWO SERVICE CALLS.
Description of Work: DIAGNOSED WIRING PROBLEM, REWIRED A/C SYSTEM, CLEANED AND SERVICED A/C SYSTEM.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366

Ken G.
08/2007
5.0
heating & air conditioning/hvac
  + -1 more
We've used them for years. They are excellent.
Description of Work: Installed a whole new system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

SUSAN M.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
We got an estimate,and the work performed was right on. The unit was installed in a timely manner, which was important to me. The guy cleaned up after himself, and made sure our dog didn't get out of the yard. The work done was very professionally.
Description of Work: We had a new heating and air unit added to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have used Bob and Ed's Heating and Air in the past for services and I liked them. When it was time to get a new unit installed, I said to myself, call them back. I like to stick with the same few companies if when ever possible to do so. They came right out and had my new unit running great. I was very happy that I had remembered them from before.
Description of Work: Bob and Ed's Heating and Air installed a new heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

AJ L.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job installing the new heating system. It is a very updated system and energy efficient to help with heating cost. We are satisfied with the unit and the installation. They did a very professional job. The workers were very friendly.
Description of Work: They installed a new heating system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

DANITA W.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They were very experienced with the installation of the heating unit. We were given an estimate for the cost. It was just what they quoted. They set an appointment time and showed up on time. We are very pleased with the work performed on the system.
Description of Work: They installed a new heating and air conditioning unit in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We use their service for our maintenance checks yearly to make sure the system works properly. They are very reliable and honest company which we like. They will come any time if needed and their prices are very affordable.
Description of Work: They performed maintenance checks on our heating and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Our old heating system was not working efficiently so we installed a new unit. They gave us an estimate of the cost for the new system and it was very affordable. We have a warranty on it, and they will service it as needed. The service technician was friendly and careful with the installation. We are satisfied with the systems heating ability and functions.
Description of Work: They installed a new heating and air conditioning system in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did a great job of getting to me as soon as they could, and also had the job done quickly. All of the workers they send out to my home are very professional, informative and highly trained.
Description of Work: I have them come out yearly to check my air conditioner, so naturally their who I called when my air wasn't cooling my house like it should. After looking around for a bit they noticed that my ducts had a few holes in them due to being old, so they replaced them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
He did a good job of calling ahead and showing up on time. That was important to me because I was busy out here and didn't want to have to stay on tip of him. He cleaned up any messes he made before leaving each day and I was very happy with the results. I liked my Rheem.
Description of Work: I had them install a Rheem 4 ton heating and air conditioning unit in my home. My home was approximately 3700 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Bob & Ed's Heating & Air Conditioning has had my business for years now. I have always been happy with them. They had kept my last air conditioning unit running well past its time. I finally just had to replace it. The gentleman who came here to do the check up was very nice and friendly and everything is running just fine.
Description of Work: He did our maintenance check up on our air conditioning unit. They checked the filters and Freon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Contact information

14807 Mac Arthur Dr, North Little Rock, AR 72118

http://www.bobandeds.com/

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical

FAQ

Bob & Ed's Heating & Air Conditioning is currently rated 4.9 overall out of 5.
Bob & Ed's Heating & Air Conditioning accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Bob & Ed's Heating & Air Conditioning does not offer free project estimates.
No, Bob & Ed's Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Bob & Ed's Heating & Air Conditioning does not offer a senior discount.
Yes, Bob & Ed's Heating & Air Conditioning offers emergency services.
No, Bob & Ed's Heating & Air Conditioning does not offer warranties.
Bob & Ed's Heating & Air Conditioning offers the following services: Air Conditioning Service & Repair,Air Conditioning Equipment & Systems,Air Conditioning Contractors & Systems,Heating Contractors & Specialties,Air Conditioning Service & Repair

Contact information

14807 Mac Arthur Dr, North Little Rock, AR 72118

http://www.bobandeds.com/