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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Free Estimates
Yes
Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.563 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
5%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-63 of 63 reviews

DON D.
12/2014
5.0
home security systems
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

VICTORIA J.
07/2006
5.0
home security systems
  + -1 more
They provide a really great alarm system which works well all the time and it requires very little maintenance. The price for the system was really affordable and it was very easy to install. We feel safe and secure knowing the system is very reliable.
Description of Work: We use this company for the installation our alarm system for theft in our three story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James G.
07/2006
5.0
home security systems
  + -1 more
I have been very pleased with their service. They have been very good to us and they were a good company. They have always been there when we needed them. When they installed the unit they were able to salvage some of the equipment from an old unit here to save us some money. I would prefer not to mention the cost of their service.
Description of Work: They installed and monitor our alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia C.
07/2006
5.0
home security systems
  + -1 more
We feel very safe having ADT monitor our home alarm system. We have had our system for years now and we have not even had one false alarm. They do not offer in home maintenance but we haven't needed any. They are linked to all of our local emergency departments.
Description of Work: ADT Security Services Incorporated monitors our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bev B.
07/2006
5.0
home security systems
  + -1 more
We have been very satisfied with them. We had them in our old house and were so pleased that we had them put a system in the new home. They explained the system to me and they had a good customer service. They had fast response times which made me feel better.
Description of Work: They installed and monitored our alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Walter F.
07/2006
4.0
home security systems
  + -1 more
ADT provides great monitoring services. They are linked to the local authorities for fast response too. They do not offer in home maintenance at all and they charged to come and check something. We feel safe with their service.
Description of Work: ADT provides monitoring of our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

07/2006
5.0
home security systems
  + -1 more
We have used them for the last four to five years. We installed the unit through them and they were good about answering any questions we had. They are priced fairly as it covers a fire alarm system as well. They are dependable and I feel safe having their service in our home. They are probably one of the better home security companies.
Description of Work: They monitor our home security system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

07/2006
4.0
home security systems
  + -1 more
We are very satisfied with our system. We have only used it once since moving. It was already installed when we moved in, and we only had to pay to have it activated. The one time we used the system was when we set off the alarm. We were impressed with the response time. We are okay with the price of their service.
Description of Work: They monitored our security system for our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$107

07/2006
5.0
home security systems
  + -1 more
They are a very reliable company with excellent service. The alarm system works great and we feel very safe with this unit. We had some trouble with one of the windows and they were right there on the spot to correct the problem. The service men are very friendly and professional.
Description of Work: We use this service for all the service checks on our alarm system in our two-story home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$31

07/2006
5.0
home security systems
  + -1 more
They did a good job of explaining the system to me and answered all of my questions about the system. They were a very professional team and I have never had any problems with the system or their services.
Description of Work: They installed our system and currently monitor it for us. This covers the outside and inside of our home. We had police and fire services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

06/2006
5.0
home security systems
  + -1 more
I have a rather old system on my home and with that it had a few more false alarms that went off. They responded each and every time to check up on me and did it in a quick fashion. I knew they were doing their job all the time and felt good about their service. My home and I is in good hands with them as far as I am concerned.
Description of Work: They monitor the security system on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28

JASON W.
06/2006
5.0
home security systems
  + -1 more
ADT Security Services have been very good to us. When they installed the system they made sure to explain how to operate it properly. They had a good response time. Anytime we even have an accidental set off they respond right away by calling to make sure everything is OK.
Description of Work: They installed and monitored our alarm service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

06/2006
5.0
home security systems
  + -1 more
You have to make an appointment and I have never had any problems with them. If the alarm goes off they call, and they call the police and fire departments themselves and send them out to us at our house. I would recommend them to anyone that needed an alarm. They were very honest and said what we did or did not need. They explained exactly how the alarm system works. I asked for extra window security and they told me I didnt need it. I said I wanted it anyway and they installed without any additional charge.
Description of Work: They just monitored my alarm system from another location.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1
    • 2
    • 3(current)


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems

FAQ

ADT Security Services is currently rated 4.5 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, ADT Security Services offers free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
No, ADT Security Services does not offer emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM