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PRO CLEAN

Water or Storm Damage Restoration, Fire or Smoke Damage Restoration, Water Removal,

About us

Business highlights

Emergency services offered
39 years of experience

Services we offer

FIRE AND WATER RESTORATION, MAINLY THROUGH INSURANCE COMPANIES.

Services we don't offer

RESIDENTIAL CARPET CLEANING OTHER THAN FIRE OR WATER DAMAGE.

Amenities

Emergency Services

Yes

Senior Discount

no

Accepted Payment Methods

  • Visa
  • MasterCard
Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%

Filter reviews by service

Showing 1-2 of 2 reviews
Wendy B.
Nov 2012
1.0
Water or Storm Damage Restoration, Fire or Smoke Damage Restoration + 1 more
They were very responsive, they came out the day after the flood. I was told they would pack my stuff, clean what they could and store it. They were also to remove the carpet and do mold care. They were johnny on the spot to come get my things and that was all. My contractor removed the carpet because it was going to take pro clean a week to come out that was too long being as the house flooded 4ft. They did spray for mold the next week. I was assured from day one that the service was all inclusive. That they would not charge me a dime more than the insurance paid. They were also going to provide me a list of content to help me with the insurance forms. Not only did I not get a list, when I provided them with what insurance would pay for all of the sudden EVERYTHING was extra. The statement made to me was that the sales rep gets ahead of herself sometimes. Suddenly, the service was not all inclusive. They lied all the way around. They said things were broken that were not. They said things were not repairable that were. (we went to the storage place and picked up the lawn care items they said was destroyed and ALL but one mower worked) When they returned our things we received OTHER PEOPLES STUFF and not all of ours. Rings, watches, kitchen extras like slow cooker (that was on the counter above flood level) and many sentimental items like christmas ornaments( 20 years worth)  and of all things our BIBLES was not returned. When I called and requested they look I was told "we already looked and we are not looking again you got more than you paid for"  DO NOT TRUST THESE PEOPLE WITH YOUR THINGS. YOU WILL REGRET IT!
$550,000

Jul 2006
5.0
Carpet Cleaning
The service they provided was super. My rugs never looked cleaner. All of the dirt and stains were gone when my carpet was done, and it was dried thoroughly. I will be using them again.
Yes, I recommend this pro
$15,000

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

PRO CLEAN is currently rated 3.0 overall out of 5.
Monday: 8:30 AM - 4:30 AM Tuesday: 8:30 AM - 4:30 AM Wednesday: 8:30 AM - 4:30 AM Thursday: 8:30 AM - 4:30 AM Friday: 8:30 AM - 3:30 AM
PRO CLEAN accepts the following forms of payment: Visa, MasterCard
No, PRO CLEAN does not offer free project estimates.
No, PRO CLEAN does not offer eco-friendly accreditations.
No, PRO CLEAN does not offer a senior discount.
Yes, PRO CLEAN offers emergency services.
No, PRO CLEAN does not offer warranties.
PRO CLEAN offers the following services: FIRE AND WATER RESTORATION, MAINLY THROUGH INSURANCE COMPANIES.
RESIDENTIAL CARPET CLEANING OTHER THAN FIRE OR WATER DAMAGE.

Contact Information

604 9TH ST N, Birmingham, AL 35203

Service Hours

Monday:8:30 AM - 4:30 AM
Tuesday:8:30 AM - 4:30 AM
Wednesday:8:30 AM - 4:30 AM
Thursday:8:30 AM - 4:30 AM
Friday:8:30 AM - 3:30 AM
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