Award winning. Since our establishment in 1976, A-1 Quality Steam has been providing award winning service to homeowners and commercial clients in southeastern Wisconsin, insuring that our clients will receive fast friendly service plus the best possible clean ever. A-1 Quality Steams's scrupulous cleaning procedures are proven to be the most thorough in the total care of your carpet and fine furniture. Yet A-1 Quality Steam doesn't charge inflated cost characteristic of comparable quality cleaning companies. Family owned and operated. The owner will be present on each job.
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
Carpet, mattress & upholstery cleaning. Air duct cleaning, allergy relief. Pet odor removal.
They were great -- fast, professional, personable and fairly priced.
Description of Work: Cleaned the traffic patterns on the carpeting in my condominium.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Mark H.
09/2013
5.0
carpet cleaners
 + -1 more
Everything went great. I would recommend them to others.
Description of Work: They came out to perform the Big Deal I purchased.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
levella B.
09/2013
5.0
carpet cleaners
 + -1 more
A-1 Quality Steam Carpet service was awesome. The owner & one of his workers came in and they worked effortlessly to remove all of the old stains that were in my carpet for years. This company has done the best work that I have EVER seen versus the competitor carpet cleaners that I have used in the past. They were very efficient with their time , and the carpets looked practically new by the time they were done cleaning them! I only wish I had known about them years ago, I could have saved myself a lot of time and money. I will definitely be contacting them again to clean my carpets and to clean the carpeting in my vehicle. I can't praise them enough. They did an AWESOME job!!!!!!!!!!!
Description of Work: Cleaned 3 bedroom carpets, 13 stairs and a landing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jackie S.
08/2013
5.0
carpet cleaners
 + -1 more
the cleaner showed up on time, did a good job on the cleaning. Was profressional and friendly.
Description of Work: We had our rec room ( 3 divided areas) and steps to the rec room carpets cleaned
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Jeffrey M.
08/2013
5.0
carpet cleaners, air duct cleaning
 + 0 more
They opened all registers in the house and steam cleaned every location in the house and cleaned the long runs in the basement. They were on time and performed the work in a professional manner.
Description of Work: Steam cleaned all of our forced air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Catherine F.
08/2013
4.0
carpet cleaners, upholstery cleaning
 + 0 more
It was an average job because I have since had other companies out for steam cleaning that I was happier with. However, they were certainly on time, professional, and quick. What stood out was that I bought the coupon that had been on Angie’s List for a really long time and they neglected to take it off and they meant to but they still honored it. They probably didn’t even realize it was still available to consumers so I appreciated that they honored it.
Description of Work: I purchased a big deal for A-1 Quality Steam Carpet. They steam cleaned the carpets and upholstery.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$109
Barb J.
08/2013
5.0
ceramic tile
 + -1 more
They were nice to work with. They did a very nice job. They cleaned up after themselves. We had no complaints. It was nice to see a service provider come in and do the work that was promised with the Big Deal. They did exactly what the coupon said.
Description of Work: They cleaned ceramic tile and grout in bathrooms and entry ways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Eileen H.
08/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I was about to get rid of the 2 love seats - now they look great! Will definitely use A-1 again.
Description of Work: Cleaned 2 love seats
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Richard K.
08/2013
5.0
carpet cleaners
 + -1 more
We've used them twice and will continue to use them. Their professionalism really stands out. They do a good job and they're true to the service that they provide.
Description of Work: I purchased a Big Deal from A-1 Quality Steam Carpet for carpet cleaning services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Tom and Mary C.
08/2013
5.0
carpet cleaners
 + -1 more
The service turned out to be fine. They were prompt and fulfilled the expectations. I never had a steam cleaning done and I always went with traditional kinds of soap. I don't have an opinion of what's better. They cleaned up after themselves and put things away. They were in and out here within no time at all. They were very quick. The big deal was for $99 and the steam protector was $15. The price was very reasonable. I never had that work done before, so don't know about the quality of the cleaning. The owner was very quick to call me back. They were able to schedule within a short time frame.
Description of Work: A-1 Quality Steam Carpet came out and steam cleaned the carpets in three rooms. I also purchased a steam protector.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
Yes, I recommend this pro
$114
Daniel K.
08/2013
5.0
carpet cleaners
 + -1 more
Professional, timely, and did a great job cleaning the carpets.
Description of Work: Cleaned carpets in living/dining, 2 staircases, hall, and 2 bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Chris B.
07/2013
5.0
carpet cleaners
 + -1 more
Excellent job! Lance and new team member able to get some tough stains out! Lance was very forthright on communicating what was possible in getting the carpet stains out.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Lisa S.
07/2013
5.0
carpet cleaners
 + -1 more
A-1 was responsive, provided good communication and arrived on time to perform the service. They were professional and completed the cleaning within the time estimate given when arranging a service date. I would definitely recommend them and use their services again!
Description of Work: Cleaned and deodorized two carpeted staircases.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
THOMAS B.
07/2013
5.0
carpet cleaners
 + -1 more
Everything went great! Very professional and did a great job!
Description of Work: Cleaned the grout in our kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JILL Z.
07/2013
5.0
floor cleaning
 + -1 more
A-1 Quality Steam Carpet was amazing, the difference that it made on my kitchen floor. I have white slate flooring and 5 children including 3 teenage boys so there is not a good time to ever clean my floor. He did a wonderful job. I've never had a slat floor before and he said the grout is very poor and he said sometimes even immediately after you spill something, you won't be able to get that grout out. Anyone who's come in to my kitchen can't believe it's the same house, it was just phenomenal. I will use him on a regular basis from now on. He was just super. He explained everything, my husband was home and I was working but I happen to come home just as we was leaving and he went through everything again with me. He really worked hard to get that floor as clean as he could. He was just a very,very nice guy.
Description of Work: He did floor cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Tom K.
06/2013
5.0
carpet cleaners
 + -1 more
They were really good. They were here when they said they were going to be and they were fast. My only issue was that the carpets were really bad, so it took a while for the carpets to dry out afterwards. I would still have them back in a heartbeat.
Description of Work: I had them come out and clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Paul C.
06/2013
4.0
carpet cleaners, upholstery cleaning
 + 0 more
They were prompt and thorough. We showed them the special offer pieces and the additional work, they gave us a quote and commenced with the cleaning. They handled the furniture with care and picked up after themselves. The two workers were polite and conscientious
Description of Work: They steam-cleaned an upholstered chair and a loveseat on a $90 special offer from Angies List. In addition, they cleaned two more love seats, another chair and ottoman for $150 additional.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$240
Penny S.
06/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Being a business owner has taught me how important it is to spread the word when you find a company that does a great job. Lance (owner) comes out to every job to clean carpets, stairs, furniture, etc... I was at the point where I thought that I was going to have to replace the way too light of carpet that we put in when we built our house 7 yrs ago. He did a great job of getting it clean. He even came out twice. I have a large sectional sofa and had him do 4 bedrooms & my living room. It was app 1000 sq feet of carpet + the sofa & it was only $230.00 for everything. I was pleasantly surprised & will definitely be using them again!
Description of Work: Cleaned 4 bedrooms, a large living room, and a large sectional sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
ELIZABETH ANN H.
06/2013
5.0
carpet cleaners
 + -1 more
The two-man family team arrived on time, and took great care in prepping badly soiled areas of carpeting. They went the extra mile in doing a superior job of cleaning carpeting: it looks almost like new! I would recommend A-1 Quality Steam Carpet to anyone without reservation.
Description of Work: A-1 Quality Steam Carpet cleaned my large living room-dining room area and two stairways. They did a fabulous job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mary K.
06/2013
5.0
air duct cleaning
 + -1 more
This was wonderful. We have been in our house for 35 years and had never done this. It made an incredible difference in the quality of our indoor air. I have allergies and often woke with a headache when the heat was on. This is no longer a problem. Great work by a very professional team.
Description of Work: Whole house vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
HATHIBELAGAL R.
06/2013
5.0
air duct cleaning
 + -1 more
The service was professional and excellent.
Description of Work: Duct cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Caroline S.
06/2013
5.0
carpet cleaners
 + -1 more
They did a great job. They steam cleaned the carpet in four rooms. It did not cost anything additional. I moved furniture beforehand. I used them in August last year. I moved the furniture back. I would give them top marks.
Description of Work: I used A-1 Quality Steam Carpet. I purchased a big deal.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$249
Steve B.
06/2013
5.0
carpet cleaners, air duct cleaning
 + 0 more
We would recommend A-1 to everyone who is in need of carpet or duct cleaning. They were right on time, professional throughout the process and kept us updated as they were making their way around our home. We have a large home and also had relatives in from California. Even our guests remarked how courteous and professional they were. Great job!!
Description of Work: Carpet and duct cleaning for large home.
Purchased a big deal back in April. Called a month later to schedule an appointment. I believe I talked with the owner Lance. He offered an appointment time around 9:30am. I asked if it was possible to schedule for mid-afternoon because of my work schedule. That didn't seem to go well because he starting going on about why he schedules in the morning and how small the profit margin was. I realize that it's difficult for small businesses and his time is valuable, but as a customer, my time is valuable as well and I had already paid for the service, so I didn't have much of a choice. I told him that this was the first time that I was having this kind of service done and didn't know what to expect. He then became a little more accommodating and offered to come earlier, between 8 and 8:30. I agreed to this. Lance called 1/2 hr. ahead of time and arrived promptly at 8:30 and performed the services requested. He was cordial and efficient. It took around 45 minutes.
Description of Work: Cleaned and deodorized sofa and loveseat per the big deal and offered to clean a wool area rug for $15.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$115
James H.
06/2013
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Lance and his associate showed up on time, did the job with dispatch (including treating some pretty bad spots), and were friendly and professional in all ways. I have neither complaints nor quibbles.
Description of Work: Cleaned heavily used carpet in our family room, and an oriental area rug.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Air Duct Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Oriental Rug Cleaning,
Auto Detailing,
Kitchen and Bath Remodeling,
Pressure Washing,
Drapery Cleaning
FAQ
A-1 Quality Steam is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 AM
Saturday: 8:00 AM - 5:00 PM
A-1 Quality Steam accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, A-1 Quality Steam does not offer free project estimates.