We are a full service fitness equipment and bicycle repair company. The Right Gear specializes in the repair, maintenance and assembly of your home fitness equipment. Factory authorized technicians provide service for NordicTrack, Proform, Image, Horizon, Reebok, Schwinn, Epic, Freemotion, Smooth, Nautilus and many others. Replacement parts and preventative maintenance agreements also available. We provide service to your home or business, always on time, always professional.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Fitness equipment repair and assembly. Bicycle repair and assembly. A full line of replacement fitness and bicycle parts and accessories.
Description of Work: Steve called to respond to my email inquiry about repairing my treadmill. He provided clear and precise information in the initial call. I asked him to please evaluate the cost of repair of my treadmill in person. Steve was on time, courteous and polite. He answered all our questions in layman terms and gave us his advice.We agreed with him the cost of repair of our 2nd hand treadmill was not in our best interest. He went out of his way to give us a follow up call later in the day, providing model numbers of replacement equipment and where it could be purchased in our area.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ron N.
02/2013
5.0
fitness equipment
+ -1 more
unknown
Description of Work: Contacted Steve who is very knowledgeable on home exercise equipment. Quoted me trip charge and possible parts needed. Came out and diagnosed problem, adjusted treadmill, calibrated electronics, lubed deck and tested treadmill. 8 year old treadmill works like new. Charged what was quoted over the phone.
Rating Category
Rating out of 5
Yes, I recommend this pro
MARGARET M.
12/2011
5.0
fitness equipment
+ -1 more
Steve returned my call promptly and we discussed the problems with the treadmill. He requested model number and we set an appointment. Steve was right on time for the appointment and determined the bad news within 10 minutes: worn out motor, electronics and very worn belt... solution: time for a new treadmill. He recommended the type of treadmill I would need and pointed out a couple models I might consider. Steve was very professional at all times and made me feel confident that I was getting an educated opinion. I have already recommended him to someone else.
Description of Work: 8 year old treadmill didn't work. Belt would turn until you stepped on it. Steve of The Right Gear was highly recommended in Angie's List, and I had a bad experience about two years prior with Sears repair, so decided to give Steve a try.
Rating Category
Rating out of 5
Yes, I recommend this pro
Teri Z.
10/2011
5.0
fitness equipment
+ -1 more
Steve Cudnoski, the owner of the Right Gear, arrived at my home right on time! He was able to diagnose the problem shortly after he arrived and made the repair and also tuned it up including lubricating the tread. He was extremely thorough and also provided me with additional information on how to maintain and operate the treadmill. The cost was exactly what he had quoted me over the phone. I would definitely call them again for any fitness equipment repairs!
Description of Work: I had purchased a treadmill online a few years ago from Smooth Fitness and it was making a loud squealing noise so I needed to have it repaired. Smooth Fitness told me the closest approved provider for maintenance was in Chicago and I wanted to find someone in the Milwaukee area to handle the repairs. I found The Right Gear through Angie's List. From the moment I called they were very professional and helpful and told me upfront some of the things that could possibly be wrong and also gave me the price for a service call. Steve gave me some options for a date to come to my home for the service call and I was able to schedule the appointment in less then a week and for a time that was convenient for me.
Rating Category
Rating out of 5
Yes, I recommend this pro
ANNE A.
09/2009
5.0
fitness equipment
+ -1 more
We purchased an electric treadmill from a department store about 1 1/2 years ago. When it broke down, I called the store where we purchased it. Their repairman couldn't fix it, because the schematics weren't in their system. They wanted us to call the manufacturer to find out what was wrong, order a part, and call them back to replace it! (The fee to talk to to manufacturer was $130, plus the cost of the part, PLUS the cost of replacing the part!!) By the time I called the Right Gear, I was pretty aggravated. Steve was wonderful. He asked me what the trouble was with the treadmill, and told me it was one of two parts, and gave me two prices for repairs, based on which part needed replacing. He had to order one of the parts, and called me when it came in to set up the appointment. He was right on time, fixed the treadmill quickly, gave me information to keep it running properly, and the cost came in right where he said it would. Thank you, Steve!
Description of Work: Repaired and serviced an electric treadmill
Rating Category
Rating out of 5
Yes, I recommend this pro
DENNIS A.
06/2008
5.0
fitness equipment
+ -1 more
I called and left a message. Received a return call within two hours. Based on my answers to questions I was provided with a quote. $150 for the part (control board), $109 for labor and maintenance and $10 for lubrication. Work was performed as scheduled.
Description of Work: Repaired my treadmill and did general maintenance.
Rating Category
Rating out of 5
Yes, I recommend this pro
$284
LAURA S.
03/2007
5.0
fitness equipment
+ -1 more
Steve called me back and advised me to buy a new treadmill rather than repairing the old one since the part was discontinued and he said it would become expensive to maintain. He took the time to recommend several treadmills and told me how to find them on the Sears website. I was really impressed that he took the time to talk with me even though he wasn't charging me for his time. I bought a treadmill that Steve recommended and will call Right Gear for any servicing.
Description of Work: I contacted Right Gear to have my treadmill repaired.
Rating Category
Rating out of 5
Yes, I recommend this pro
ETHEL F.
12/2005
5.0
fitness equipment
+ -1 more
STEVE WAS VERY HELPFUL BEFORE I ORDERED THE BIKE. WE ORDERED THE BIKE OVER THE INTERNET. WHEN IT ARRIVED, I CALLED STEVE IMMEDIATELY. HE SENT SOMEONE OUT THE NEXT DAY AND HE ARRIVE ON TIME. IT TOOK HIM ABOUT 1 HOUR TO PUT THE BIKE TOGETHER AND TEST IT. HE EXPLAINED HOW THE BIKE OPERATED. I THOUGHT THE PRICE WAS VERY REASONABLE. I HAD CHECKED A FEW OTHER PLACES. STEVE SAVED ME ABOUT $200 IN ALL BECAUSE OF ORDERING OVER THE INTERNET AND THEN HAVING THE RIGHT GEAR PUT THE BIKE TOGETHER. HE CHECKED OUT MY TREADMILL AND I WAS HAPPY IT WAS OKAY. HE ALSO LEFT A BROCHURE IN CASE I'D LIKE TO REPLACE IT SOMEDAY. IT IS AN OLDER MODEL AND REPLACEMENT PARTS ARE HARD TO FIND.
Description of Work: ASSEMBLE AND TEST NORDIC TRACK RECUMBENT BIKE AND CHECK TREADMILL FOR SAFETY.
Rating Category
Rating out of 5
Yes, I recommend this pro
$84.4
08/2005
5.0
fitness equipment
+ -1 more
I WAS VERY PLEASED AND DID A VERY GOOD JOB.
Description of Work: FIXED MY TREADMILL AND CHECKED OUT MY EXERCISE SWING.
Rating Category
Rating out of 5
Yes, I recommend this pro
$76
MARY M.
08/2005
5.0
fitness equipment
+ -1 more
STEVE WAS ABLE TO DIAGNOSE THE PROBLEM ON THE PHONE. HE GAVE US PLENTY OF TIME TO DECIDE WHETHER WE WANTED TO MAKE THE REPAIR. HE CAME ON TIME, FIXED THE PROBLEM QUICKLY, AND MADE A BIG IMPRESSION ON MY HUSBAND (WHO IS NOT USUALLY EASY TO IMPRESS) BECAUSE HE REALLY KNEW WHAT HE WAS TALKING ABOUT. WE ARE HAVING STEVE FIX OUR BIKES TOO.
Description of Work: STEVE REPLACED A CHIP THAT CONTROLS THE BELT ON OUR TREADMILL.
Rating Category
Rating out of 5
Yes, I recommend this pro
$160
JILL C.
05/2004
5.0
fitness equipment
+ -1 more
THIS WAS A GREAT EXPERIENCE. THEY ARRIVED ON TIME AND FIXED THE ISSUE PROMPTLY. I WOULD USE THIS COMPANY AGAIN IN A SECOND, ACTUALLY I AM WITH A BICYCLE REPAIR.
Description of Work: COMPANY ARRIVED AT MY HOME ON TIME, WAS VERY COURTEOUS AND FIXED MY TREADMILL RIGHT THE FIRST TIME. ALSO FIXED A SMALL PROBLEM WITH MY HOME GYM AT NO EXTRA CHARGE. VERY HAPPY WITH THE SERVICE.
Rating Category
Rating out of 5
Yes, I recommend this pro
$49.99
JILL C.
05/2004
5.0
bicycles
+ -1 more
I ENJOYED THE FACT THAT STEVE CAME DIRECTLY TO MY HOME TO REPAIR MY TREADMILL AND BIKE, I DIDN'T NEED TO LUG IT TO HIM, VERY PROFESSIONAL.
Description of Work: BIKE TUNE-UP AND ADJUSTMENT ON TREADMILL.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fitness - Equipment,
Bicycles,
Handyman Services
FAQ
THE RIGHT GEAR, LLC is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
THE RIGHT GEAR, LLC accepts the following forms of payment: Check
Yes, THE RIGHT GEAR, LLC offers free project estimates.
No, THE RIGHT GEAR, LLC does not offer eco-friendly accreditations.
No, THE RIGHT GEAR, LLC does not offer a senior discount.
Yes, THE RIGHT GEAR, LLC offers emergency services.
Yes, THE RIGHT GEAR, LLC offers warranties.
THE RIGHT GEAR, LLC offers the following services: Fitness equipment repair and assembly. Bicycle repair and assembly. A full line of replacement fitness and bicycle parts and accessories.