Wandsheider Landscaping did a very good job installing a drainage system, a permeable brick drive, and clearing and grading and sodding the yard. Bill Wandsheider is very knowledgably and active in local building association leadership. He was helpful in the redesign of the project to adjust to the mess up by the builder including suggesting planting schemes.
Description of Work: installed a drainage system, a permeable brick drive, and cleared, graded and sodded the yard creating planting beds..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Sara S.
07/2013
5.0
landscaping, hardscaping
+ 0 more
They are excellent. He is a great guy.
Description of Work: We had some concrete put in by Wandsnider Landscape Architects about three years ago. He put bricking like a planter bed with brick surrounded, he lined couple of areas with bricks, he put a new patio on the front that you step up to a stone and then he put in the concrete like a curving pass instead of an old broken square path that we had and then he took out the asphalt driveway and put in concrete.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
ROBERT & LEE H.
09/2007
1.0
landscaping
+ -1 more
Wandsnider didn't give us the materials we were originally promised, their workmanship was shoddy, and when we complained, they actually told us our expectations were "too high." We were told they would use polymeric sand in the joints of our brick-paver patio that would "harden to the consistency of cement." But without informing us, they substituted a different type of sand that was constantly moist in most places (we have a lot of shade). As a result, we had large amounts of grass, weeds, anthills, and moss between the bricks. When we complained, they agreed to powerwash the patio to get rid of the old sand and replace it with the sand we were originally promised. But they did a TERRIBLE job on the repair--they chipped bricks with the powerwasher, didn't re-fill some of the joints, and applied the new sand while the patio was still wet, so we now have a permanent coating of polymeric sand on the surface of the bricks (see photos). It looks horrible and we are very unhappy.
Description of Work: Demoed existing cement patio and installed new brick patio and walk. Demoed existing plants and shrubs, created new planting beds, seeded lawn where necessary, installed new trees and plants.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$40,000
Response from WANDSNIDER LANDSCAPE ARCHITECTS
After sending crews back 8 times over a period of 3-13 months after project completion when is a determination made that nothing can be done to please this client? This is a difficult decision for a 27 year old company with a culture developed around pleasing demanding clients. When this cannot be achieved it takes a toll on the people in the company as well as knowing a disgruntled individual will tell 7 times as many people that they are unhappy as they will tell if they are happy. From a clients perspective, educate yourself about the limits and complexities of design and materials. A good place to start can be to review guarantees as they give clues as to where problems arise. From the service provider's perspective, try and be proactive and educate your client, point out potential problem areas or where variances can occur. Reviewing expectations can also help. Consider why it is important to have a client sign off on natural materials which can have considerable variance. Think of other areas where that may apply. Products that have inconsistencies are potentially problematic and are further impacted by weather and client care. Your client's life experiences impact their understanding and perceptions as well. Among individuals quality is a moving target and what 99%% of your clients may be trilled with, another one may be ready to shoot you. William Wandsnider - President
ROBERT & LEE H.
09/2007
1.0
hardscaping
+ -1 more
Wandsnider didn't give us the materials we were originally promised, their workmanship was shoddy, and when we complained, they actually told us our expectations were "too high." We were told they would use polymeric sand in the joints of our brick-paver patio that would "harden to the consistency of cement." But without informing us, they substituted a different type of sand that was constantly moist in most places (we have a lot of shade). As a result, we had large amounts of grass, weeds, anthills, and moss between the bricks. When we complained, they agreed to powerwash the patio to get rid of the old sand and replace it with the sand we were originally promised. But they did a TERRIBLE job on the repair--they chipped bricks with the powerwasher, didn't re-fill some of the joints, and applied the new sand while the patio was still wet, so we now have a permanent coating of polymeric sand on the surface of the bricks (see photos). It looks horrible and we are very unhappy.
Description of Work: Demoed existing cement patio and installed new brick patio and walk. Demoed existing plants and shrubs, created new planting beds, seeded lawn where necessary, installed new trees and plants.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$40,000
KEITH C.
03/2006
5.0
landscaping
+ -1 more
The were prompt in their appointments and had a very good knowledge of landscaping options. They provide a very detail plan and followed through with the execution of the plan. Small problems with growth were quickly taken care of.
Description of Work: Landscaped side and backyard after house addition including trees, scrubs and flowers.
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Service Categories
Landscaping,
Pavers and Hardscaping
FAQ
WANDSNIDER LANDSCAPE ARCHITECTS is currently rated 3.4 overall out of 5.
No, WANDSNIDER LANDSCAPE ARCHITECTS does not offer free project estimates.
No, WANDSNIDER LANDSCAPE ARCHITECTS does not offer eco-friendly accreditations.
No, WANDSNIDER LANDSCAPE ARCHITECTS does not offer a senior discount.
No, WANDSNIDER LANDSCAPE ARCHITECTS does not offer emergency services.
No, WANDSNIDER LANDSCAPE ARCHITECTS does not offer warranties.
WANDSNIDER LANDSCAPE ARCHITECTS offers the following services: SITE EVALUATION AND CONSULTATION. THEME GARDENS. WALLS. OUTDOOR STRUCTURES. PATIOS. WALKWAYS. WATER FEATURES. FENCES. GRADING & LAWN INSTALLATION. LANDSCAPE PLANTINGS. ORNAMENTAL IRON. ACCENT LIGHTING. WATER PROBLEMS & DRAIN TILING. PRUNING, WINTERIZING AND MULCHING.