Mad City Windows & Baths

We really love the new windows! The installers were on time and were friendly and informative and they did a great job.

Jim and Jesse did a great job. They were here on time, very courteous and easy to work with. The new shower looks better than I expected.

I recently had Mad City Windows & Baths do a bathtub-to-shower conversion, and I am extremely happy with the results. The team was incredibly friendly, professional, and efficient. They completed the entire installation in just one day, and the new shower looks amazing. The craftsmanship is top-notch, and they made sure to leave no mess behind, everything was spotless when they were done. While the price was a bit higher than I anticipated, I can definitely see that you get what you pay for. The quality of the product and installation is worth it, and I’m confident that this shower will last for years to come. Overall, I highly recommend Mad City Windows & Baths for a bathtub-to-shower conversion. They provide a quality product with great customer service, and I couldn’t be happier with my new shower.

Great process from beginning to end .highly recommend

Every thing went well. I love the results and the workers were very professional. I love my shower!

I recommend anyone who needs a bathroom rehab or new windows to use Mad City Windows & Baths! They provide quick and amazing results!

They were fast and did beautiful work.

All work done professionally and to my satisfaction.

The installer showed up on time and was very professional and clean. We love our new shower.

An absolutely stunning installation! Well worth the money! They arrived early and answered all my questions throughout the process. You could tell they really wanted to be there and wanted me to be a happy customer!

Let's start from the beginning. Our son referred us to Mad City, as he loved his windows. Josh, our sales rep, was simply great, discussing our options and answering questions. We actually had an appointment with Renewal by Andersen the same day, which we ultimately cancelled, as Josh had made our decision to go with Mad City easy. During the installation, Zach, Gannon, and crew were awesome. They were unfailingly courteous, and answered all of our questions patiently and thoroughly. The windows look awesome and we can already tell the difference in the house, both in terms of being better climate controlled and just feeling more solid. We also ordered an exterior French door, which we are waiting for the manufacturing to be finished. We can't wait to fully complete the change in our house, and we are so glad we found Mad City. Thank you for what you do, we greatly appreciate it!

Very timely and communitive. Installers did an amazing job. Zero mess or hassle. They didn't even disturb my landscaping rock. Would highly recommend!!

Ref. Invoice # MC54259GB on 10/2/24: This was our 3rd round in the past 5 years of window replacements using Mad City Windows. As in our two prior experiences (2019 and 2021), the Mad City installers were quick, efficient, clean, knowledgeable, careful, and pleasant. They discovered a very faulty install of the EXISTING large bank of living room windows during their removal, and showed this to us. They had to build up the frame to support the installation of their own work. Very thorough and informative. The difference in temperature regulation of our living room is absolutely noticeable, just as it was upstairs (2019) and in the kitchen and dining room (2021). So we have lived happily with prior Mad City Windows installs and we are perfectly happy with the most recent round as well. It's reassuring to see the same high quality products, good people, and happy outcomes over 5 years.

Guys from Mad city did a great job installing our new living room window! Guys we’re on time and did a good job of cleaning up after they were done. Highly recommend!

Love my walking shower. Very efficient, beautiful. Jimmy explained everything, not mess at all. 6 hours total.

We are very pleased with our new shower. He had a tub removed and the height elevated. We were told 2 days. It took one. There were no problems. We would highly recommend anyone to go with Mad City. We will definitely use them for our windows.

Had an old tub and surround removed and a walk in shower installed in one day. They found a cracked water main and went above and beyond and replaced the bad section at no extra charge. Very professional work and not only is the new shower beautiful but also comes with a life time warranty. Highly recommend them for installing a modern shower that will be perfect in years to come.

The job was done to our satisfaction and on-time. When a problem was encountered the job manager sent help immediately. Overall it was a job well done.

Our installer, Levi L., did a fantastic job on our new shower. It is beautiful. The bathroom and surrounding area was perfectly clean when he was done. He answered all of our questions and made sure we understood the paper work at the finish. Very friendly and polite. I would recommend him to anyone.

**Job # 1021813** My husband and I spoke with a scheduling representative from Mad City Windows and Baths over the phone while gathering information about replacing three large windows in our three-season room. The representative satisfactorily addressed all our questions and concerns and scheduled an appointment. Although our other windows were in excellent condition, Mad City offered to conduct a window inspection throughout our home if we requested it. Our salesperson, Nick Sullivan, arrived as scheduled. He was knowledgeable and answered our questions thoroughly, sharing insights we had yet to consider. He provided detailed information about the installation process and warranty. Notably, he did not rush us during the appointment, and the interaction felt far from a high-pressure sales pitch. We were promptly notified when our windows were ready for installation, and there were no issues with scheduling; everything went according to plan. The two installers worked diligently, explaining each process step and checking in frequently to see if we had any questions. Once the installation was complete, they thoroughly cleaned the workspace, including the windows and their seals. Overall, we had a very positive experience with Mad City Windows and Baths. We wholeheartedly recommend this company and its staff for your window needs. Typically, contracting work can come with various issues, but that was not the case for us. Thank you for reading our review. We wish you a similarly smooth experience, free from backorders, no-shows, and extra fees. **Job # 1021813**

We were very happy with the job done by Mad City to install our new walk in shower with a rain shower head coming from the ceiling. It is beautiful and only took one day to install.

Beautiful and very well done job. Very neat and respectful of our home.

The windows are of excellent quality and were installed professionally, by a knowledgeable crew. They respected me, answered my questions, and kept their work area clean and safe.

Great customer service. Job was done ahead of schedule! Great response time

They were on time, very polite and professional. I couldn't believe how fast it was, plus they took away the old windows and scrap. I'm very pleased with my windows.