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All Comfort Services Inc.

4.6(
234
)

Heating and Air Conditioning, Plumbing, Electrical,

... +7 more

Reviews

4.6234 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
6%
2
4%
1
3%
Rating CategoryRating out of 5
quality
4.7
value
4.1
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Write a review
Showing 26-50 of 234 reviews
JORGE F.
11/2017
1.0
heating & air conditioning/hvac
  + -1 more
THEY ARE ABUSIVE WITH CHARGES!! They keep installing defective thermostats so they can come very often to fix the problem charging dispatch and labor services!!
Description of Work: his company has been installing 3 times defective Aprilaire model 8463 thermostat at my home charging for dispatch and labor services (around $170.00) every time. The last one broke 3 weeks ago!! Today they changed brand to Honeywell (amazon price $50.00) they charged $266.00 for the new unit and an extra evaluation $165.00 to be sure the new thermostat is not defective. PLEASE BE AWARE, DO NOT HIRE THIS COMPANY AT ALL!! I am stuck with them because the warranty on my furnace, otherwise they could go very far away!!
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$220.2
Response from All Comfort Services Inc.
The furnace and original thermostat was installed in November of 2009, at that time both the furnace and thermostat came with a 5 year parts warranty and 1 year labor warranty. There is no parts nor labor warranty on the furnace, I do not understand why customer felt any pressure. We replaced the thermostat in January of 2014 under parts warranty for $44 dollars plus tax, the dispatch fee was $96, we offered to perform routine maintenance at that time since none had been performed by us since installation, approximately 4.5 years prior. The second replacement was outside of original 5 year parts warranty and was done on 10/16/17, it was done erroneously under parts warranty, no longer effective. We offered to perform a complete evaluation to understand what the reason for the failure was, the charge for the labor was $116, and a $50 coupon was used on this, again we charged a $96 dispatch fee. The amount paid for the 10/16 call was $170.91 including tax. When we went back on 11/6/17, we replaced the thermostat with a Honeywell and performed a complete evaluation, to my knowledge the first that was done since the install in 2009. The amount for the new Honeywell thermostat, the labor and warranty and a complete evaluation was $454.71, and that is what was paid. Full disclosure, the technician found several items that needed repair that the customer declined at this time. The request for reimbursing of the $220.91, includes a $50 All Comfort Services coupon. I do not believe it is fair for us to reimburse customer for an amount never paid. We do not agree, but we will reimburse the customer for the amount paid on 10/16 of $170.91, we did make it clear on this call in writing because they were denying a inspection of the furnace that may have been causing the thermostat failure that there was no warranty. When we installed the Honeywell thermostat on 11/6/17 we offered a 60 day no dispatch warranty and a 1 year labor warranty, this is what we provide and will honor this warranty. There is a 5 year parts warranty that comes from Honeywell that any contractor will honor. Glad we were able to get in contact after this review was posted so we could be aware of the issue. This issue has now been resolved. Our thermostat vendor felt bad and has matched the amount we mailed to you. -- Kendall Richards, President
K C.
11/2017
5.0
plumbing
  + -1 more
I love this company. They are responsive, professional, and they are always eager to teach me the ins and outs of my own house. They showed me what I can fix myself and what they can do to make it better without any pressure to buy more services. Very, very positive experience.
Description of Work: Looked at garbage disposal and sump pump (which was covered with radon cap)
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Stanley S.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Over recent years Karl R. has performed an excellent job for us when we have made an appointment with all Comfort Services.
Description of Work: annual furnace cleaning and tune-up
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from All Comfort Services Inc.
Thank you, [Member Name Removed], for taking the time to write a review about Karl. He will appreciate your kind words. We're happy you see the value of our business. We pride ourselves in excellent customer service and customer satisfaction is a priority to us. -- Theresa, Marketing Manager
Eric U.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went very smoothly. Everyone was very responsive to our needs and completed the install based on our schedule. We got 4 bids to provide this install. Three additional bids provided on the same equipment were much higher than the offer from All Comfort. One other manufacturer was closer, but not able to match All Comfort’s price for comparable equipment.
Description of Work: Replacement furnace and AC installation
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you, [Member Name Removed], for taking the time to write a review. We are happy you chose us for your heating and cooling company. You will enjoy many years of comfort with the system you purchased. --Theresa, Marketing Manager
Phyllis Y.
11/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
I appreciate their efficient and reliable work.
Description of Work: All Comfort has done work for me in air conditioning, heating, and plumbing for many years.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you, [Member Name Removed], for taking time to stop by our Angie's List profile to write a review! We appreciate your continued confidence in our heating, cooling, electrical, and plumbing work. Looking forward to providing service in your home now and into 2018! -- Best wishes, Theresa, Marketing Manager
David K.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great Crew from sales to install were professional an courteous.
Description of Work: New furnace replacement
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from All Comfort Services Inc.
Thank you for taking the time to write a review. We appreciate your confidence in our work and hope you enjoy your new system. -- Theresa, Marketing Manager
Rena C.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. Got the work done in record time and I love my new system. Quiet and warm.
Description of Work: New furnace and air conditioner
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David J.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well. The staff is well-informed, friendly, and knows their job.
Description of Work: Scheduled maintenance for air conditioner and furnace.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you, for taking the time to write us a review and give us an "Overall A". We appreciate your confidence in us. We are proud of our well-trained technicians. Best wishes, Theresa, Marketing Manager
Russell P.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
Karl was efficient and very helpful. I would highly recommend both Karl and his firm "All Comfort Services" for similar work.
Description of Work: Karl checked out our furnace for the coming season.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from All Comfort Services Inc.
Thank you for telling us about your satisfactory experience with Karl, HVAC Technician. We appreciate the time you took to write this testimonial. We will tell Karl about your glowing review. --Best regards, Theresa, Marketing Manager
Nancy .
09/2017
5.0
electrician
  + -1 more
Company was professional and friendly. Estimate was provided up front after discussing what I wanted done.
Description of Work: Replaced 2 bathroom fan timers and added an additional electrical outlet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you for taking the time to leave a review. We appreciate your business and will let Tom know he's done a fine job! -- Best wishes, Theresa, Marketing Manager
David G.
09/2017
3.0
heating & air conditioning/hvac
  + -1 more
Poorly. We had them visit. The sales person gave us a bid for an air conditioner that had a SEER rating of 21 when our recently new furnace had a maximum SEER rating of 13. This means the added cost of a SEER 21 would do us no good. The sales person really was not well prepared. I am confident that there was no intent to rip us off. It was more a lack of preparation for the job.
Description of Work: We were interested in a new Air Conditioner
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from All Comfort Services Inc.
Thank you for your comment. Gas furnaces, with better quality electric fan motors, can boost SEER ratings of air conditioners but gas furnaces do not limit efficiencies of air conditioners. Please feel free to call with any questions. Sincerely, Theresa, Marketing Manager
Allen H.
09/2017
3.0
plumbing
  + -1 more
The work was fine. The service was fine. The price was outrageous. $1,700 to replace a shower handle. C'mon, man.
Description of Work: Shower handles needed replaced.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,700
Response from All Comfort Services Inc.
Unexpected repairs are frustrating for everyone. We feel we provided a fair upfront price considering the project was complex and our experienced plumber worked for nearly 8 hours. The price also reflects travel, parts, materials, payment plan, and warranties. While this unexpected repair may not have made your day, we are happy you are satisfied with the work and service. We guarantee our work and we plan on reaching out to you by phone to make sure you're satisfied. --- Theresa, Marketing Manager, All Comfort Services
Kris F.
09/2017
3.0
heating & air conditioning/hvac
  + -1 more
We have not had a need for that many services before. I do not know how to compare with anyone else. I would say they are average. The quality was fine. Punctuality was average. Professionalism was good. I would use them again.
Description of Work: They worked with us to bring things up to code.
Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you for leaving a comment. We feel we provide reliable and valuable service to our customers in the Dane County area. Please feel free to ask any future questions regarding heating, cooling, plumbing, or electric. We'd be happy to be a resource. We are a reliable company in the Dane County area and been in business for over 40 years. Sincerely, Theresa, Marketing Manager
Sam C.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Karl completed the work efficiently. He did not have a replacement light package on his truck, so someone from All Comfort brought him the part.
Description of Work: Fall furnace tune up, MERV filter replacement, and UV light package replacement.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from All Comfort Services Inc.
Thank you, for leaving a message about your experience with your recent service. We appreciate that you took the time to write us. Enjoy your filtered air! We look forward to working with you in the future. - Kind regards, Theresa, Marketing Manager
Steven K.
09/2017
4.0
electrician, heating & air conditioning/hvac
  + 0 more
The electrician was timely When fans replace they didn't fit and hole left in the ceiling around fans that I needed to repair. Cost of vent fan was higher then I had thought and redoing the circuitry done by previous electrician was also higher then I had anticipated.
Description of Work: replace vent fans in bathroom and wire for heat tape
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Response from All Comfort Services Inc.
Thank you for leaving a review for the work we provided last March. We appreciate the opportunity to provide excellent work from one of our best technicians. --- Sincerely, Theresa, Marketing Manager
NANCY S.
08/2017
5.0
electrician
  + -1 more
All Comfort Services booked my initial appointment about a week and a half out. Then they called on three separate weekdays to see if they could come by because they had time in their schedule. Third time's the charm as I was available when they could stop by and my work was done quickly and efficiently.
Description of Work: I needed an electrical switch replaced in my bathroom.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Response from All Comfort Services Inc.
Thank you for taking time to leave a review. We are happy you to help you in [Removed Member Location] to get this work done quickly and within your schedule. We look forward to helping you with any future heating, cooling, plumbing, and electrical needs. Kind regards, Theresa, Marketing Manager
PHYLLIS Y.
08/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They are always prompt, pleasant to work with, and do an excellent job.
Description of Work: I have used All Comfort services for all my plumbing and heating and cooling work for a number of years.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you for your review and trust in our service. We appreciate your continued business and look forward to seeing you soon. - Theresa, Marketing Manager
Robert M.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mike G and Billy T did our furnace and A/C install today, and it couldn't have gone better. Both were extremely professional and courteous, got the job done quickly, and explained everything when they were done. The system is up and running!
Description of Work: Replacement of air conditioner and furnace
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from All Comfort Services Inc.
Thank you, for taking the time to write a review. We sincerely appreciate your trust and confidence in our work. We hope you enjoy the comfort of a Lennox system. Enjoy the rest of your summer. -- Warm regards, Theresa, Marketing Manager
Mary Pat S.
07/2017
4.0
plumbing
  + -1 more
The plumber did a great job, company was responsive. Unfortunately the cost for the work was about $150 more than my usual plumber would have charged me for the same service.
Description of Work: Toilet needed to be resealed
Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$340
Response from All Comfort Services Inc.
Thank you for taking the time to write a review. We appreciate your kind comments. We guarantee 100 percent satisfaction, have a team of technicians with decades of experience, and are available 24/7 should you need us in the future for a heating, air conditioning, plumbing, and electrical service. -- Kind regards, Theresa, Marketing Manager
Margaret R.
07/2017
5.0
electrician
  + -1 more
Technician very pleasant and efficient; arrived promptly at the appointment time. The staff at the office are friendly and helpful. Its pleasant to deal with this company.
Description of Work: Electrical minor repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you for taking the time to write a review. We appreciate your continued business. We look forward to helping you in the future with any heating, cooling, plumbing, or electrical service or products. -- Warm regards, Theresa, Marketing Manager
Margaret R.
07/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It went very well. Electrician was very punctual and efficient and friendly.
Description of Work: Outside power source tested and new cover placed over outlet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126.6
Response from All Comfort Services Inc.
Thank you for leaving a review! We appreciate your business. - Theresa, Marketing Manager
Robert C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
no problems. on time. very professional. explained installation and operation of new equipment. cleaned up after work completed.
Description of Work: installation of new furnace and a/c
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from All Comfort Services Inc.
Thank you for posting a review. We appreciate your trust in our service and hope you enjoy new Lennox high-efficiency furnace and Lennox air conditioner. You'll have many years of comfort and efficiency with your system. -- Theresa, Marketing Manager
Ron G.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Always goes well. The service tech has been providing annual service checks for many years, and has always done a great job.
Description of Work: Annual service on A/C unit
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
We appreciate you taking the time to review us! We're glad you find our work quality consistent and of value to you. We hope you enjoy a cool and comfortable summer. Best regards, Theresa, Marketing Manager
Guy P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Karl did the inspection, was willing to explain what he was doing, and found nothing that needed service -- although he did suggest switching to a pleated air filter instead of the Ace Hardware fiberglass specials I have been using. Once I use them up (bought a case) I'll give his suggestion a try.
Description of Work: I had my air conditioner checked for any necessary service. I won the service in a drawing, but would have had it done anyway -- although probably only every other year. We put in a new HVAC system a few years ago and want to keep it in top shape. Having had a heater fail in the dead of winter, we don't want any surprises in the future.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you, for taking the time to write a review. Out technicians have years of service and training and are always happy to give ideas to improve your unit's performance. We appreciate your confidence in us. We look forward to working with you again. Kind regards, Theresa, Marketing Manager
Kay B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Billy and Brandon were punctual, cleaned up after their work, answered all our questions. I highly recommend them.
Description of Work: installation of new furnace and new central air
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Comfort Services Inc.
Thank you, for taking the time to let us know about the service we provided. Billy and Brandon will see your comments and they appreciate it! Enjoy your new Lennox high-efficiency gas furnace and air conditioner. Kind regards, Theresa, Marketing Manager.

Contact information

Madison, WI 53718

Licensing

State Contractor License Requirements

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*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Electrical,
Water Heaters,
Water Filtration and Softening,
Natural Gas Lines,
Air Duct Cleaning,
Insulation,
Appliance Repair,
Lighting

FAQ

All Comfort Services Inc. is currently rated 4.6 overall out of 5.
No, All Comfort Services Inc. does not offer free project estimates.
No, All Comfort Services Inc. does not offer eco-friendly accreditations.
No, All Comfort Services Inc. does not offer a senior discount.
No, All Comfort Services Inc. does not offer emergency services.
No, All Comfort Services Inc. does not offer warranties.

Contact information

Madison, WI 53718