Founded 2007 • With Angi since March 2012
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 61 reviews
Jay F.
07/22/2022
Chris L.
10/04/2018
ROB E.
12/07/2017
A+. It took them over 12 hours to install. They did a great job fitting me in at their busy time of year.
Description of Work
Installed furnace
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], Thank you for your feedback. I [Member Information Removed] it is working great and keep you warm. Thank you, SlavaDaniel M.
02/21/2017
It went as expected although I'm not sure it was as throuogh as was described in the Angie's ad. My furnace was working fine but it had been at least three years since a tune up was done so it was time. The tech said the flame sensor was quite dirty so he cleaned it and I've noticed the furnace isn't mis-firing like it had before.
Description of Work
Purchased a furnace tune up through Angie's list.
Category
heating & air conditioning/hvac
rick C.
01/09/2017
11/29 appointment,they originally had my address wrong, was late in the day, they called and asked if they could reschedule. I agreed to reschedule, for 12/5, the rescheduled date also had wrong address, so they arrived late. Once here, he did a great job, went over all the test he completed, with some recommendations for future considerations. Was very pleased with his work.
Description of Work
furnace tune-up
Category
heating & air conditioning/hvac
Britt F.
12/21/2016
He arrived on time and was very nice. Pleasant working with him. He did a thorough job and bled one of my radiators I was having troubles with. Very professional. Definitely will use this service again.
Description of Work
Needed a tune up on my boiler. Never had one in the ten years or so since it was installed.
Category
heating & air conditioning/hvac
Patricia K.
12/20/2016
Britt F.
12/20/2016
Naveen B.
08/10/2016
Well so they had to let me contact in our city their suppose to get a confirmation from the city that they are doing this work and I don't know if they get it or not. It was good so I think they did everything in time and everything is fine, so far we don't have any complains so yeah I would say good.
Description of Work
I used K Komfort Heating & Cooling for heating & A/C.
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], Thank you for your feedback. Please let me know if there is anything else I can help with at this point. Thank you, Slava Krol Vice PresidentIrena S.
04/25/2016
I needed old furnace to be replaced and removed - they did a great job - very efficient. In half a day all was done and cleaned. New furnace was installed and tested. I also have multiple gas leaks in the pipes - they not only patched some, but also replaced some piping. Very satisfied with their work and would definitely recommend them to any one.
Description of Work
Old furnace replacement. Fixed multiple gas leaks in the pipes.
Category
heating & air conditioning/hvac
Service Provider Response
[Removed Member Name], Thank you very much for taking time off of your busy schedule and leaving the review. We are glad that you were satisfied with our services and looking forward to serve your heating, cooling, and plumbing needs in the future. Sincerely, Slava KrolMichelle K.
02/24/2016
He was supposed to inspect and tune up the furnace. He did not put a sticker on the furnace showing that he did do the inspection nor did he change the filter. I would?ve thought that changing the filter would?ve been part of the service. There was no way to tell if he did anything at all.
Description of Work
Big Deal for $69 for a Furnace Inspection and Tune-up.
Category
heating & air conditioning/hvac
Service Provider Response
Dear [Member Name Removed], I appreciate your feedback and would like to offer you my response to your concerns. I am sorry that you found our service to be below the high standard we always have as a goal. First, as for the filter, we never include a filter replacement to our tune-ups unless our customers are signed up for the annual filter programs. There is a wide variety of types and sizes of the filters on the market and would not be possible for us to carry all the different filters for our technicians. We never advertised the filter replacement in our deal. Apart from that, all the services described in the deal and including: flame sensor cleaning, checking all electrical connections, drain cleaning, gas valve inspection, blower inspection and cleaning, inspection of controls and safeties, etc. Unfortunately, our technician didn't put a sticker on the furnace as he ran out of them for which I apologize. Please let me know if you would like us to come back and put a sticker on the furnace with the service type and date. Feel free to contact me if you have any questions or concerns. Thank you, Slava Krol K Komfort Vice Presidenteric H.
02/17/2016
Friendly and knowledgeable staff. Pleased with service provided.
Description of Work
Replaced a leaking furnace gasket.
Category
heating & air conditioning/hvac
Service Provider Response
[Member Name Removed], Thank you very much for your feedback and positive review you have left. We appreciate you choosing K Komfort for your heating system service. We will continue to improve our processes based on your feedback. Please feel free to contact me if you have any questions or concerns or would like us to take a look at your cooling system when the season comes. Thank you again, Slava Krol K Komfort Vice PresidentDeborah S.
11/05/2015
The tech called about an hour before the scheduled arrival time. He was on time. He inspected the units inside and outside. He checked the freon levels in both units and replaced the filters in the furnaces. I provided the filters. I thought the tech was very professional and knowledgeable. He shared a couple tips with me. I would use them again if I needed service.
Description of Work
I purchased two coupons for routine maintenance on my home's central air units.
Category
heating & air conditioning/hvac
Patricia M.
10/08/2015
They were good. He was good. We would possibly use them again in the future. I am not sure. He did not cross me as a real professional. He did his job, but there was not much enthusiasm.
Description of Work
We just had the air conditioning checked by K Komfort Heating & Cooling this summer. We purchased a Big Deal.
Category
heating & air conditioning/hvac
Kelly G.
08/13/2015
Marilyn R.
07/25/2015
I was pleased with the prompt response on a busy Saturday and am grateful to return to a comfortable temperature. The technician was efficient, professional and was able to explain clearly what the problem was.
Description of Work
KKomfort came to inspect and repair my A/C which had stopped working. Technician diagnosed the problem quickly and repaired it properly.
Category
heating & air conditioning/hvac
Kathleen G.
07/07/2015
Bob W.
03/19/2015
UPDATE: 5/10/15 Following my review posting, K Komfort called my husband to inform him that the cashing of the check was an accounting error and to ask that we take down the review. They called several times. A couple of weeks later we received a letter of apology and a refund check. They continued to call to ask that we take down the review.
Description of Work
We scheduled a cleaning with the company and were concerned that we might need a new thermostat because the heat was fluctuating. They coded this as a "no heat" call and charged us a service call charge on top of the Angie's List coupon we had purchased for a cleaning. There was indeed a heat sensor that was dirty causing the fluctuation...which was solved as part of the cleaning service. | |I was irritated to have been charged an additional service call charge, as that was included in the prepaid coupon charge. I called and was told about how they had coded the incoming call as "no heat." But no heat was never an issue, and I disputed the charge. Reluctantly they agreed to not charge me for the service call and asked if I wanted my check returned to me. I said that I did. Instead of returning my check, however, 5 days later they cashed it. I have never met a more dishonest service provider through Angie's List as this company. I do not use AL coupons in order to get a "bait and switch." I will be pursuing this case. I can't believe that stealing $80 from me is worth the bad reputation that comes from word of mouth.
Category
heating & air conditioning/hvac
Kipp E.
02/17/2015
wendy P.
02/10/2015
They didn't come out. They left a message through Angie's List, but they didn't come out. Apparently there was something wrong with the connectivity. They didn't get the email that we replied. I stayed home all day waiting for them and emailed them and never heard from them. I was disappointed. But then, after the third contact with them, I filed a help request to Angie's List and they responded back to me with a survey. And then, I got a call from somebody giving me a refund for my $63. Then the company itself put an email through the system of Angie's List offering apologies for the mishap and hoping that they could have a second chance. But, I didn't reschedule. I may use them in future.
Description of Work
.
Category
heating & air conditioning/hvac, air duct cleaning
Tim P.
01/23/2015
The boiler had 2 issues - a dripping pressure relief valve and a chattering gas valve. The unit was still operational so it was not an urgent call. Eugene, the owner, came out to to diagnose the problem. He determined that the pressure was high due to a bad expansion tank (bladder was shot and tank full of water). He also said that the chattering of the gas valve was an indication that is was going to fail soon. We discussed cost of replacing the unit, compared to the ballpark estimate for repair, but there was no hard sell. I decided to get it repaired. The job was scheduled for a week or so later. The technician that came out with the needed parts and went right to work. He replaced the pressure expansion tank, the gas valve, the thermal couple, auto bleeder and adjusted the pressure settings. In addition, since we had the system drained I asked him to remove one of the old cast iron radiators in preparation for a remodel project. This was incremental work that added an hour or two of labor to the bill, but it really helped me out. Bottom line - the initial diagnosis was correct, the cost was in line with the ballpark estimate, both Eugene and the tech were knowledgeable, courteous, professional and a pleasure to deal with. I will use them again and recommend them highly. The boiler is running like a champ - no drips, no chattering and plenty of heat.
Description of Work
Repaired a 30 yr old boiler and removed a radiator.
Category
heating & air conditioning/hvac
Gretchen Z.
01/06/2015
I was not very happy with the service since the electrical elements of my furnace were not tended to. I needed help with the ultraviolet light section of my furnace. When the gentleman realized that he didn’t have what was needed for repair he said he would contact me the following day to come out and complete the repair. I never heard from him, even after I placed a phone call to them. All they serviced then were the filters more or less. As luck should have it though, my old furnace guy stopped by though his company is no longer in business and he was able to help. It was expensive, but I know it was done right. As for the provider though, I was very disappointed.
Description of Work
I purchased a deal for $63 for a Professional Furnace or Air-Conditioner Tune-Up for both of my units.
Category
heating & air conditioning/hvac
Kathryn C.
12/19/2014
Very professional service that greatly helped me understand best use of furnace in my new condo. Probably saved me an expensive holiday service call by pointing out the low battery light on my thermostat that would have rendered furnace inoperable had it not been replaced.....a bad, bad feature on this Honeywell thermostat.
Description of Work
Thorough cleaning and inspection, explanation of best operating practices
Category
heating & air conditioning/hvac
Service Provider Response
Dear [member name removed], Thank you very much for taking time and leaving this review. We will share this review with Steve who was a technician servicing your furnace. May you have a great Holiday Season and Happy New Year! Sincerely, Slava Krol K Komfort Vice PresidentJOHN M.
10/29/2014
Service was scheduled promptly and at our convenience. The tech came out and did the work, and found that we needed some more freon so the system would perform optimally. This came at an extra charge, but that was ok since it was not included in the deal. While the past summer was not very hot and we didn't have to use the system often, it worked well when we did use it. I'd use them again for future work, even if I didn't have an Angie's List deal.
Description of Work
K Komfort performed a tune-up on our central air conditioning system. We bought a deal on Angie's List.
Category
heating & air conditioning/hvac
Marty B.
10/01/2014
It was easy and quick to make the appointment at a convenient date/time. Eugene was very professional and polite, and extremely knowledgeable. He reviewed our problem with the A/C, and did preliminary troubleshooting of the furnace and A/C to find a short in the A/C wiring. He corrected the problem and the A/C unit fran fine. He serviced the unit and was very considerate and tidy in the process. I was very happy with the service and will definitely use K Komfort again for our HVAC needs.
Description of Work
Seasonal service for A/C. Our A/C unit didn't turn on when it should have, so the service also included some troubleshooting to find and correct the issue.
Category
heating & air conditioning/hvac
Service Provider Response
[member name removed], Thank you very much for using K Komfort and for leaving this review. We are dedicated to the highest quality customer service and reviews like yours are a great honor for us. Thank you again for your business and considering K Komfort for you future needs. Slava Krol Vice PresidentPhone
Address
1201 6th Ave
Grafton, WI 53024
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