Lake West Remodeling
About us
Lake West Remodeling has years of experience working in the home remodeling and construction services industry. After observing how the majority of "the other guys" employed the use of numerous random contractors, and how inconvenient this was to customers, we decided to unify all the necessary services, skills, and credentials into one company! We are a bonded, insured, and licensed one-stop-shop for all of your residential remodeling, renovation, and concrete needs! Customer convenience, exceptional customer service, and an industry-revolutionizing quality of work are what we bring to every home remodeling and concrete service job we complete for our clients. Lake West Remodeling is a leading residential renovation company servicing Southeastern Wisconsin with quality remodeling services, affordable value-based pricing, and great standing with the Better Business Bureau.
Business highlights
Emergency services offered
27 years of experience
Services we offer
Concrete work of all kinds, and flooring installation (hardwood, bathrooms, carpeting), demolition, drywalling, gutters, kitchens, laminate, painting, residential remodeling and renovation projects including basements, roofing tear off and replacement, texturizing, tile, updating
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.85 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 20% | ||
| 0% | ||
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| 80% |
Showing 1-5 of 5 reviews
Robert F.
May 2018
Terrible. Pete Konzal and lake West remodeling are completely crooked. I wouldn't use this degenerate to pour a glass of water. He stole over $6,000 from me and never paid the concrete company for the concrete used. After 3 months he was only half way done and wanted more money to finish. I cut ties and requested he leave my property. He is a crook!! He never finished the job!! The portion he did do is completely wrong. He placed the concrete incorrectly and pitched everything into my garage. Every time it rains I have over half inch of water in my garage. He is a low life scum bag. He had the concrete truck next to my house on 3 separate occasions and damaged my foundation. He knocked brick off my house with the bucket on his bobcat. He and Lake West remodeling are a bunch of hacks. He wouldn't show up when he said he would. Always a lie. Like I said, I wouldn't use Pete Konzal to pour a glass of water. He is a liar and a cheat. On top off his crappy work the entire contents of my garage sat under a tarp in my backyard for over 3 months!! I bet he is out of business now doing business under another name. He is an embarrassment to the industry. He should be black balled, run out of town!!
John H.
Jul 2017
Beware, contractor is not ethical. Developed a very clear contract with scope of work and with Pete to lay a driveway, slab and 2 car garage. Originally contacted for driveway and slab. Pete request to quote construction of building gave a couple referances. Price was fair and the promise was to have complete by winter. Started OK, project soon fell behind with a number of excuses. By Nov/Dec Pete started extorting for more money. Finally came down to Pete walking off the job without completing the job. Do not pay him in advance. I was contacted directly by his employees asking to be paid. Drive left unsealed and dirty. Concrete left during winter without being cut leaving crack in the floor. Bare building left without siding No staircase or provision for them. Building was supposed to be 16" centers on the walls, done in 24". Landscaping left incomplete. Pete threatened to sue me because he wasn't getting paid enough because the job took him so long and then tried to put a lein on my house and the neighbors even though he was paid more than contracted. It ended up costing me an additional $5000 for other contractors to correct and finish the mess. It was worth it to have him off my Property. The low bid is not worth the agrivation
Linda H.
Sep 2012
We were on a moving deadline, and he knew it, and promised the projects
would be complete by August 12th. He didn't even start until the 20th
of August, and that was the GOOD news of our experience!
He always had some reason to not show up, and to need more and more money
from us. We could hardly ever get hold of him. When we refused to make
the final payment, which showed as NOT due on the contract until all
projects were complete, he refused to finish! In other words, he wanted
ALL the money up front! What idiot would agree to that, when he kept
stalling on finishing as is? He left the attic unfinished,the dormer
not done at all, our house a MESS, the stairs unfinished, and actually
kept some of the supplies WE bought! He even was going to have us have OUR boys do some of his work for him, because the first drywaller he hired was a schlub who ruined the hanging of the drywall and walked off the job.,
He stiffed his next drywaller subcontractor, who we had to pay,and when the subcontractor ran out of drywall WE had to buy and deliver it, because Peter of Lake West Remodeling said he didn't have any money to do it.
After all the dust has cleared, Peter (Lake West Remodeling) has ended up with more than 13,000.00 of the 15,640.00 quoted of our money, as well as us having to pay the electrical charges that were supposed to be included, and as I mentioned, the subcontractor, but still wants MORE to finish the project...in fact ALL of it!
Also, when he tore out the old cement basement stairs, he discovered the
sidewalls are dirt. He should have known they would be, since where
the garage the stairs lead from is only a slab foundation. He wanted
MORE money to fix the sidewalls! He also cut our phone line, never even
told us til we asked, and then made US have it repaired! BEWARE! He
seems nice and does good work WHEN he works, but clearly doesn't keep
his word. We found out he's running a bunch of projects concurrent to
ours, and it appears to us he's robbing peter to pay paul, so is hard-core pressuring us for money he's not even due yet! His story is he's afraid we won't pay him the rest (which after credits for what we had to pay subcontractors, etc. that we weren't supposed to, wouldn't be much anyhow, though of COURSE he claims more!) but has no foundation for that claim and it's just another dodge of his to get more money out of us without doing what he owes us. Clearly we've paid him all along, on schedule.
He will tell you what he thinks you want to hear to get you off his back for awhile and then do whatever he wants anyhow, and will absolutely pressure you for money every time you turn around. Our project is SEVEN WEEKS past deadline, we've had to pay more rent to stay where we are, and now we will have to hire someone else to finish what he promised to, but clearly did not, finish.
He told us that he regularly tells clients he is "ordering supplies" so they won't know he's just behind on everything. NO integrity.
Most stressful, frustrating, disappointing experience I've ever had with any service person.
We're going to court.
would be complete by August 12th. He didn't even start until the 20th
of August, and that was the GOOD news of our experience!
He always had some reason to not show up, and to need more and more money
from us. We could hardly ever get hold of him. When we refused to make
the final payment, which showed as NOT due on the contract until all
projects were complete, he refused to finish! In other words, he wanted
ALL the money up front! What idiot would agree to that, when he kept
stalling on finishing as is? He left the attic unfinished,the dormer
not done at all, our house a MESS, the stairs unfinished, and actually
kept some of the supplies WE bought! He even was going to have us have OUR boys do some of his work for him, because the first drywaller he hired was a schlub who ruined the hanging of the drywall and walked off the job.,
He stiffed his next drywaller subcontractor, who we had to pay,and when the subcontractor ran out of drywall WE had to buy and deliver it, because Peter of Lake West Remodeling said he didn't have any money to do it.
After all the dust has cleared, Peter (Lake West Remodeling) has ended up with more than 13,000.00 of the 15,640.00 quoted of our money, as well as us having to pay the electrical charges that were supposed to be included, and as I mentioned, the subcontractor, but still wants MORE to finish the project...in fact ALL of it!
Also, when he tore out the old cement basement stairs, he discovered the
sidewalls are dirt. He should have known they would be, since where
the garage the stairs lead from is only a slab foundation. He wanted
MORE money to fix the sidewalls! He also cut our phone line, never even
told us til we asked, and then made US have it repaired! BEWARE! He
seems nice and does good work WHEN he works, but clearly doesn't keep
his word. We found out he's running a bunch of projects concurrent to
ours, and it appears to us he's robbing peter to pay paul, so is hard-core pressuring us for money he's not even due yet! His story is he's afraid we won't pay him the rest (which after credits for what we had to pay subcontractors, etc. that we weren't supposed to, wouldn't be much anyhow, though of COURSE he claims more!) but has no foundation for that claim and it's just another dodge of his to get more money out of us without doing what he owes us. Clearly we've paid him all along, on schedule.
He will tell you what he thinks you want to hear to get you off his back for awhile and then do whatever he wants anyhow, and will absolutely pressure you for money every time you turn around. Our project is SEVEN WEEKS past deadline, we've had to pay more rent to stay where we are, and now we will have to hire someone else to finish what he promised to, but clearly did not, finish.
He told us that he regularly tells clients he is "ordering supplies" so they won't know he's just behind on everything. NO integrity.
Most stressful, frustrating, disappointing experience I've ever had with any service person.
We're going to court.
Response from Lake West Remodeling
"Dear Readers: Apologies for the late response, I was not aware of any reviews posted on this website until this week... imagine my surprise to find this character-assassinating review… please allow me the opportunity to tell the famed “other side” of the story. The situation [member name removed] refers to occurred back in 2011 when she hired me to get a series of projects done within a 45-day timeframe for the agreed-upon price of $15,500 total for materials and labor; not including electrical or plumbing work. Not a single one of my written estimates or contracts include plumbing or electrical scopes of work; although I am a licensed building contractor, I am not (nor do I employ) a licensed electrician or plumber. [member name removed] was experiencing some financial troubles at the time of this contract, so I agreed to a “payment plan” allowing her to make four (4) payments of $2,500 each at specific “completion milestones” during the project. In addition, she arranged to purchase roughly $5,500 in materials on her credit card, enabling her to make smaller payments over time. Aside from some timing issues related to 1 unforeseen/unexpected condition (discovered after demolition) and the customer changing the scope of work several times and expecting it done “for no additional charge,” the majority of the contract, work, schedule, and payments went as planned. I received (3) installments of $2,500.00 per the milestones as I completed 75% of the contracted work. The last phase of [member name removed] project included insulating her attic, drywalling, and installing a 4’x4’ dormer over the stairwell. This was scheduled to take roughly two weeks to complete; at which I would receive the last $2,500.00 for the project completion. [member name removed] came to me Monday morning to tell me “she was out of money.” She asked if her two 20-something sons could work with me for the next week in order to “take money off the final bill.” I agreed that they could work for the equivalent of $10/per hour each; which over the course of 5 working days, could save her $800 of the $2,500.00 she owed me. For the first 2 days, the sons did not show up for work. I called her multiple times and got not response. The sons did show up the next 3 days; where I taught them how to install insulation (which got 100% completed) and hang drywall (which got 25% completed) in order to finish the project. On Friday evening, after the 3rd day of work with her sons, I received a phone call from the police saying “[member name removed] is requesting you do not contact her; and you are no longer welcome on her property.” I assumed her sons told her they could “do drywall now” so she fired me and they were planning to complete the work for her. Although I felt very betrayed, I did not try to contact [member name removed] nor did I go back to the jobsite as I was instructed NOT to do so by the police upon her request. I refuse to go back to work in her home – I won’t sign a new contract (since the first was cancelled by [member name removed] when she FIRED ME) to complete whatever work her sons didn’t finish. There has been, and will not be, any “court case” as she threatens in her review; as the facts will prove that I was owed money per the scope of work at the time [member name removed] terminated the contract."
Tracy S.
Dec 2011
Do tell what you are looking to do, when you are going to do it, and how much you are willing to spend.
Do maintain contact if your project is something you are waiting for either him to complete prior projects or if you are in the process of still saving for it, or weather related issues.
Do keep kids away from the work area for various reasons.
Don't stand over his shoulder and watch every little thing he does.
Don't micromanage. You hired him to do a job and if it isn't being done to your liking, talk to him when he is on a break or at the end of the day.
I am sure there are more things, but I am not typical. I do try to keep people working in my house happy. I keep drinks around for them so that they aren't constantly running to their truck or the store, I do keep sandwiches around for snacks for the same reasons as mentioned before. I also do those things because prior experience with other companies has shown me that not only are happy workers better, but sometimes prices start to come down after they have been in my home.
Do maintain contact if your project is something you are waiting for either him to complete prior projects or if you are in the process of still saving for it, or weather related issues.
Do keep kids away from the work area for various reasons.
Don't stand over his shoulder and watch every little thing he does.
Don't micromanage. You hired him to do a job and if it isn't being done to your liking, talk to him when he is on a break or at the end of the day.
I am sure there are more things, but I am not typical. I do try to keep people working in my house happy. I keep drinks around for them so that they aren't constantly running to their truck or the store, I do keep sandwiches around for snacks for the same reasons as mentioned before. I also do those things because prior experience with other companies has shown me that not only are happy workers better, but sometimes prices start to come down after they have been in my home.
Li J.
Jul 2009
I've used this contractor for multiple projects because his price was low. However, his projects lasted weeks/months longer than it was promised. He often leaves the job site idle for days at once. End $$ amount was always a couple hundreds to over a thousand higher than what was promised (end up not being cheaper). The worse part is that he constantly lies about everything - from estimates, to what's covered by him, from how much his sub-contractors cost. He didn't pay for people who worked for him and got in a fight with one of his workers at my house and caused the police to show up at our property while my husband and I were at work. He has restraining orders against him from his co-workers. He would promise a day and time to show up for the work, but he will never show and never call. You can call him back but he won't pick up. We changed our plans to fit in his schedule but he would literally leave us hanging with no show and no words. He did this to us over and over and again. Didn't finish the last painting job after I paid him with cash. Let the outside paint job half done and when I called him and ask him to come back to finish. He promised will return the next day to complete job - charging me more - but again, never showed.
Licensing
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FAQ
Lake West Remodeling is currently rated 1.8 overall out of 5.
Lake West Remodeling accepts the following forms of payment: CreditCard
Yes, Lake West Remodeling offers free project estimates.
No, Lake West Remodeling does not offer eco-friendly accreditations.
No, Lake West Remodeling does not offer a senior discount.
Yes, Lake West Remodeling offers emergency services.
No, Lake West Remodeling does not offer warranties.