Radon Measurement & Elimination Services

Very well. They were pleasant and very neat. They explained things very clearly.

Overall excellent work. There was a delay due to weather, and need to reschedule; that unexpected twist did lead to some miscommunication. The installation when very well. The system was placed as discussed. The install was very neat and orderly. They took time to explain their work. They cleaned up after themselves. Very satisfied. Would hire them again.

Great. No problems.

.

Very well, I would recommend.

I found this company on Angie's List and contacted Paul for a quote. He came out right away for an estimate and scheduled the appointment for a week or so later. His sons did the work and they were very courteous and efficient, called to let me know they were running 10 minutes behind and did a great job cleaning up after the system was installed, Paul came back on a Sunday to pick up the test and got the results a day later. The entire process was easy and fast and I am extremely happy with the results. I would HIGHLY recommend!

It was a noisy, messy process that took most of a day, but after installation of the radon mitigation system by RMES our basement radon levels went from 4.2 pCi/L to 0.4 pCi/L. The system has also helped to reduce the relative humidity and mustiness in your basement. All parts have worked reliably with no issues since March 2016. Would recommend RMES to others seeking radon mitigation.

unknown

They did the work on a Saturday, which was great for our wacky schedules.  They installed the radon system in a couple of hours.  They did a great job cleaning up afterwards and provided clear instructions for care after.  When a 2-prong adapter no longer worked in the outlet for the sump pump, which they sealed, Paul went and got a new and better one which allowed the sump pump to operate again.  All three crew members were completely professional and went above and beyond to make sure we were informed and satisfied.

unknown

They arrived an hour early, which is okay, but never called to check if that was going to be an issue.  While the review that follows does not reflect poorly on the two individuals that did the installation personally, professionally speaking they didn't exude confidence in me right off the bat. No one identified themselves..and just asked if I could open the garage door. The entire experience from start to finish was frustrating because they obviously weren't in any rush to get the project done. Understandably it was warm the day of installation, but even the gentleman inside took a break every other minute. I would probably guess that had something to do with the age of the two and their physical capabilities. They both seemed to struggle, even to walk up and down stairs. Again, this isn't an attack on them personally, they were still nice people. Neither one were interested in wearing any type of boot covers for their shoes..and when asked to take their shoes off to use my bathroom he complied, the second time he used it, he said forgot and walked over new flooring with his dirty work shoes. Having to use the bathroom isn't the issue, not being aware that you are in a strangers house, and being mindful of and respectful of their home is another thing. Proper etiquette while in someone else's home while providing a service is definitely NOT their strong suit, such as, leaving cigarette buds on the job site and slopping silicon caulk on my freezer are NOT acceptable. Disorganized, Lack of etiquette, and apparent lack of motivation are top of my list as to why I give them this rating.

unknown

They were great to work with. They met with my husband ahead of time to plan out a location for the system, then came at the agreed time to install the system. The aesthetics are perfect as far as I'm concerned, better than I could have hoped for. You really don't even notice the system on the outside of the house and it's tucked in a closet in our finished basement. We are awaiting our test but I'm sure that it will come back in-range.

unknown

I had RMES install a radon mitigation system at my previous home a few years ago after much research on who to have do the work. I selected this company due to Paul's knowledge and company longevity, but what made them stand out was the fact that they use gutter and not PVC piping on the outside of the house - it looks SO much better. When I bought a new house and did a couple of home tests showing the need for a system here, I immediately emailed RMES. Paul came out that same night to give me an estimate. Chase and his brother came the following week to install the system. The B for punctuality was because they were running an hour late from another job and didn't let me know in advance (called at the time they were supposed to show up).
They installed a new submersible sump pump and the gutter matches my other gutters exactly. They tucked the fan behind a bush, which was great positioning. The install only took a couple of hours, which was also great.

They installed it on the day scheduled.  It was very professionally done and the area was completely cleaned up.  Impressive job.

unknown

They're okay. Its pretty good. They stayed late. Overall, they are doing fine. I just did a bunch of research and they seem to be giving me a better quote. They proposed different other than what many people proposed. Other than going through the ceiling, they went through the wall in the side and I think that's helpful. I think price is reasonable. Its not the cheapest. I think I will consider them again.

They were able to reduce the radon to a .5 level which allowed me to in turn my home.

Paul came by to give a quote.  He was very knowledgeable and efficient and able to explain the logistics of installation and choosing the right place (which other companies failed to do).  Installation dates were arranged; his men arrived a bit early (which was good for me), finished work in good time and left the testing unit.  They came back to pick it up 3 days later and had a report to us in good time before our house closing.  Paul was very courteous, especially on the day of the installation when i was frantically trying to get a hold of my realtor, the buyer's realtor or Paul to apprise me of the timings as i had to be elsewhere.  Paul was the only one who called back and let me know what all parties had discussed.  The quote was accurate and the job well-done.

Top notch service and installation.  There was great communication throughout the project, everything was explained in a clear and concise manner and they delivered on everything that they said they would.  They are extremely professional and are very experienced in dealing with radon mitigation systems.  The system works great and it blends right in with the house.  I conducted a follow-up test and our home levels are now <0.4 pCi/L.  I would highly recommend them to anyone with questions related to radon and for an installation of a radon mitigation system.

I'd been talking to Paul for a number of weeks since my home buyers asked for a system to be installed as part of the home sale contingency.  The result of their test (not conducted by a certified tester), showed a level of 4.3 (passing score is 4.0 and under).  I could and probably should have argued with the buyers/Realtor to ensure that a certified test had been conducted, but in the interests of keeping the home sale moving I relented and kept going.  During this time Paul was very open with me about the whole process and pointed me to a number of websites for more information.
He came out and quoted me for the system, and explained where he was going to put it.  Originally it was going to be on the opposite corner to the sump, but I requested that since I had a submersible pump, it be sealed and vented from there to the outside.
 On the day of installation, Paul and his son Chase came and installed the system in about 2 1/2 hours.  It was very well installed, with the ducting matching the house color perfectly.  The pump is tucked away behind some bushes, so it cannot be easily seen even though its on the road side.  They also sealed any major cracks in the basement floor between the slabs, and foamed sealed an unused bathroom rough-in.
Chase explained how the system was installed, how to check that the pump was still working optimally.  They also left a re-test which will be collected in a few days to ensure the system is working as installed.
Overall, a very quick and painless installation.
My advice to people selling their homes.  Ensure that the person running your tests is certified to run the test.  Whilst Wisconsin doesn't require it to be run by a certified tester, if you are being asked to install a certified system and spend upwards of $850, you want to make sure you are spending your money for the right reasons, especially if your number comes out as borderline fail (which mine did).

Paul and his son did a wonderful job. The work was completed within a day. The exterior pipe looks like it's part of the house drainage system. I still need to perform and submit the follow up test, though.

We had Paul Nicholson and his son install a radon mitigation system during Decembe,r 2013. The initial installation went well and the company's workmanship was good. When the radon unit was installed,  Mr. Nicholson commented that the soil under the slab was very wet and the  radon fan was operating at a very high vacuum. During the month of January the radon fan's vacuum dropped to zero. I called Mr. Nicholson and he stated that this was due to the extreme cold temperatures. He also stated that the vacuum would go up once the weather warmed. After a week, the vacuum went up (This happened several times during the winter).  At this point everything was still going fine. During the later part of March,  I was  at my son's house and he showed me his radon system. Attached to the radon unit was a copy of the manual for installation of the RadonAway fan. The installation instructions state that in cold climates a condensation/ drainage unit should be installed in the outside pipe to prevent freeze up.  The manual also states that the maximum operating vacuum for the RP 145 Radon fan is 1.7.(Our is operating at 1.8). I called Mr. Nicholson regarding these issues at the beginning of April. I was polite, but rather irritated with his responses to my calling attention to the fact that he did not follow the manual  for installation of the radon fan. Mr. Nicholson's attitude was that he was more knowledgeable then the experts who wrote the manual and that everything was fine. He also stated that for an additional charge he would come back and install it properly. I stated to him that charging extra for work that was not done according to the installation instruction manual was unwarranted. At that point I politely ended the conversation with Mr. Nicholson by stating to him that we were going to contact consumer agencies regarding  this matter. I filed  a complaint during April (view on line) with the Better Business Bureau. The BBB informed us, after two weeks had gone by since the submission of the complaint, that they had not received a response from Mr. Nicholson. I gave Mr. Nicholson another week to repond to the BBB before I wrote this review on Angie's List.

Resolution: Per instructions in the RADONAWAY manual,  install a condensation drain so the radon operates correctly in cold weather and do what is necessary to drop the system's vacuum into an acceptable range at no additional charge.

During the month of June, we attempted to contact Mr. Nicholson three times by e-mail, three times by telephone, and a registered letter.

The registered letter was returned to us by the USPS unopened on 7/25/2014. He did not reply to the emails or phone calls.

Mr. Nicholson's defense since we began this dispute has been that the radon level in our residence has been below 2.0 as stated in the written contract and the matters we referred to regarding the installation are unnecessary.  

We purchased a constant radon monitoring device (Professional Model Safety Siren Pro Series, which costs over $120 dollars.) to enable us to monitor on a weekly basis the amount of radon in the air.  Since we have been monitoring the radon, the level has increased each week and the current reading is now at 2.4 pCi/L..

The contract reads: "Guaranteed post mitigation test results will fall below the EPA action guidelines ofn2.0 pCi/l..."

We expect RMES to do what is necessary to remediate this situation and honor the contract which specifies a radon level below the EPA guidelines of 2.0 pCi/l.  Failure to do so compromises the health of everyone residing in our residence.

.