Empire Home Remodeling
About us
Empire Home Remodeling, a turnkey Design/Build company, specializes in creating comfortable living spaces to fulfill your vision since 1992. Whether your goal is a single room or a complete remodel, we deliver high-quality projects that reflect your personality and enhance your lifestyle. Make your home more enjoyable. The quality is in the details for your kitchen, bath, media room, entry, home office, addition or complete remodel project. Additional phones - (800) 762-1178, (206) 391-8486 & (425) 487-2679. Additional contact name - Larry Lauer.
Business highlights
Services we offer
Residential remodeling - architectural, and construction of additions, basements, engineering, interior design, kitchens and baths, master suites & handyman., media rooms, outdoor living spaces, permitting, whole-home remodels
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 0% | ||
| 4% | ||
| 0% |
Bill our day by day lead contractor does wonderful work, and explained everything he was doing as we were going along. I felt very comfortable that everything was going to be perfect, and Empire made sure it is!
I heartily recommend Empire to anyone considering a remodel of any room in their home. We are going to use Empire to do our master bath next! If I could give out an A+ in all categories I would!
Empire gave us fantastic service and results. Working with Focus on Design to completely revision our bathroom, Empire transformed our cold dark bathroom into a place of warmth and light. They met deadlines and budget expectations precisely. They work with true artists for all the finish work. Really appreciate the thought and energy that went into this project. This is the third major project they have done for us and we are very pleased. I highly recommend them.
Each and every one of their subs were professional, prompt, took pride in their work and cleaned up after themselves each day. They were good at letting me know who would be here each day.
The project took longer than we originally expected, but I know that is more common than not when there are subs to schedule, suppliers you are counting on delivering on time and other customer's jobs being done at the same time. Perhaps the quoted time should have been longer.
The final price was $45 short of the maximum of the range quoted. I have also learned over the years (with any bid), that you should always expect the highest price and hope to be suprised if it comes in lower.
Overall, we feel we did accomplish our goal of updating the look. We feel confident we will see the house value improve when it comes time to sell and we are able to enjoy the new room in the meanwhile.
They allowed us to remove and add options we liked from each bid and did a formal 4th bid! We met again and reviewed a very detailed review of the bid with a full project plan by day of the activities during the remodel.
From the moment we signed the bid to the day they came to complete the after work walkthrough we were so pleased with their service. Polite, professional and the work is perfect! They listened to all of our needs especially with the ventilating the house during demo. I have asthma and the slight amount of dust can make me very ill. We were up front with this and they accommodated everything for me. The house was spotless each day, ventilated and a summary of the day's work was always provided in writing.
Not only did we use Empire for our kitchen, but we asked them to come out again and remodel our full deck and they just completed a full bathroom remodel for us 3 months ago!
We have had rave reviews from our friends and family that have seen all 3 of our remodels from Empire. We even had a neighbor we have never met, come to our door on the weekend during our bathroom remodel to view our kitchen as he wanted to use them for his remodel.
I would highly recommend Empire to anyone looking for a remodel to their home; they made our house beautiful!
If we ever decide to remodel anything in our house again, there is no doubt in my mind we will choose Empire.
August 3 / 2011 - They finished 3 days ahead of schedule!!! Larry went out of his way to accommodate my family's needs - when he found out that I had a "free" place to stay for 4 days if we schedule the work on the hardwoods up a couple of days - he made it happen which saved me form having to stay in a hotel. He makes sure that I am happy and that any questions I have are answered right away. All of the subs who have worked on this project have been nothing but courteous, professional and have done outstanding work for me. Empire has gone above and beyond my expectations - making sure all materials were delivered on time, cleaning up after each work day...
Empire has made my dream kitchen come true !!! Thank you from me and my family!
"To all of the wonderful Angies List members: My Company, Empire Home Remodeling, has been a Design/Build Residential Remodeling Contractor in the Seattle area for nearly 18 years. I would be the first to acknowledge that we are NOT perfect. We occasionally make a workmanship mistake or hire the wrong employee or subcontractor. We are not infallible! But, I will also insist that when there is an issue or problem with one of our projects or clients, we address it immediately and remedy it as quickly and expeditiously as possible. It the case of the recent negative report (which, by the way, involved a project nearly 4 years ago!), we/I hired an employee who turned out to be undesirable and I admit my personal error in judgment. Most importantly, he was dismissed, his work was corrected, and the project was completed. Only recently did I learn, through the Angies List Report, that our Client was very dissatisfied. I take full and complete responsibility for the operational irregularities and publicly apologize to our Client. Fortunately, our Clients, with few exceptions, are ecstatically pleased with the process and with the final product. We will continue to stand by our excellent reputation for exceptional workmanship and superior personal service. Our employees and subcontractors are all representatives of our Company and are expected to demonstrate not only excellent craftsmanship, but unequalled courtesy and respect. As a testimony to our endeavor to achieve total Client satsifaction, we have many repeat Clients and many who have become our personal friends. We have completed three projects for one Happy Family in the past one and one-half years! Additionally, with the completion of every project, we send a Client Survey to each of our Clients for their input in an effort to improve our service to our future customers. I will always regret the misfortune of having the unhappy customer/Angies List Member and do hope that we will have an opportunity to somehow demonstrate that that poor experience was an anomoly. I personally welcome inquiries about our capabilities, our performance over the past 18 years, and am delighted to share our experiences with so many customers. Burke G. Barker President 206 391 8486"
Licensing
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