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At Your Service Plumbing Inc

Plumbing, Drain Cleaning, Water Heaters,

About us

Beginning with its name, At Your Service Plumbing, Inc. is different from any other home plumbing company you may call in Tacoma. Our Client Care Representatives answer the phone 24/7 for your peace of mind. Our certified Personal Plumbing Professionals care about you, your home and your safety. Call 253-353-7271 now to speak to an At Your Service Plumbing team member. We promise to respect your time and your investment. Use our $40 off coupon for an opportunity to meet our team. See website to learn more about us-www.atyourserviceplumbing.com. Mailing address - PO Box 64519, University Place, WA 98464.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Dripping faucets, running or leaking toilets, leaks in water piping, water heater repair or replacement, recirculating hot water system, faucets, toilets, sinks, tankless water heaters, garbage disposals, instant hot water machines, bathroom & kitchen remodels, whole house water & drain re-pipe.

Services we don't offer

New Construction & Commercial Plumbing

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.8133 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
10%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 133 reviews

Jennifer S.
04/2022
5.0
plumbing
  + -1 more
extremely well
Description of Work: Replace two frozen/burst outdoor water spigots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from At Your Service Plumbing Inc
[Member Name Removed] - Thank you so much for this five star review! It'[Member Information Removed] always a pleasure speaking with you and the entire AYSP team appreciates your continued trust in us! Thank you for having us out to your home to address the challenge you were experiencing. Please let us know if we can assist you in the future! Best Regards, Elizabeth Bell, client care representative

Charles L.
06/2020
5.0
ceramic tile, plumbing
  + 0 more
Will need more work
Description of Work: Shower faucet valve problem

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Thank you! We look forward to assisting you! Kathy Thaut, owner

Alice G.
05/2018
5.0
plumbing, drain cleaning
  + 0 more
Excellent! Great work.
Description of Work: We have hired At Your Service twice, first to install a new kitchen faucet and correct leaking from the the sink basket and to install new outdoor faucet in the front and rear of the house and performed maintenance on our tankless water heater. Andy did an excellent job and explained was what he was doing, kept us informed, very efficient and kept the work area clean. He is very knowledgeable of his trade and gave of options for our bathroom remodel. While performing an estimate for an indoor water cutoff, Andy discovered our dryer ductwork was disconnected in the crawl space and tried to reconnect. I was very happy thatAndy he let us know. We would definitely hire At Your Service again and definitely plan to consult with Andy for our bathrooms remodel.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Thank you for sharing your positive experience with others. The AYSP Team truly appreciates it. It was our pleasure to serve you and Andy is a top notch plumber. I know he looks forward to working with you again when you are ready to remodel your bathroom. Warm regards, Kathy Thaut, owner

Daniel B.
04/2018
5.0
plumbing
  + -1 more
Fixed it up in short order.
Description of Work: Tub drain issues

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Your time to share your experience with At Your Service Plumbing and the great rating is appreciated. Thank you for allowing us to serve you. Kathy Thaut, owner

Cheryl O.
07/2017
5.0
plumbing
  + -1 more
Couldn't be happier.
Description of Work: These people are fantastic! Prompt, efficient, and very nice to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from At Your Service Plumbing Inc
Thank you for your continued confidence in At Your Service Plumbing. We are so happy to have you as a club member and so grateful to be able to serve you.

Alan H.
07/2017
5.0
plumbing
  + -1 more
no problems
Description of Work: toilet and bidet seat install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Thank you for the awesome grade. It is really appreciated. It is always our pleasure to serve homeowners in our community. Gratefully.

Christine R.
07/2017
5.0
plumbing
  + -1 more
Quck, effective, and affordable.
Description of Work: Minor repair of leaky drain in bathroom, and stabilizing a laundry sink and attaching it to the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Thank you for taking the time to provide such an awesome review! We are grateful for it and for the opportunity to serve you. Please call if there is anything we can ever do for you.

Teresa G.
01/2017
5.0
plumbing
  + -1 more
.
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Thank you for the A rating! The AYSP team appreciates you taking the time to provide it. Kathy Thaut, Owner

Steve S.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: The whole experience of needing a plumber was made much better by a professional, helpful, and experienced crew. From the people in the office to the actual work performed in my home, I could not be more satisfied.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from At Your Service Plumbing Inc
Thank you for the "A&" rating. It is very much appreciated. I apologize for the delay in responding. I am so happy the AYSP team was able to assist you and you were very satisfied. We work really hard to bring our clients peace of mind, safety and comfort in a kind and professional manner. If ever you need us we are a phone call away. Client Care Representatives answer the phone 24/7! Gratefully, Kathy Thaut, owner

Carole B.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Very excellent diagnostics. Had parts needed in truck. Finished three jobs in several hours. Very professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mhamed B.
06/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin C.
01/2016
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Replaced damaged kitchen drain and rerouted water supply lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelsey D.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They helped us last year with frozen pipes and just last month with a broken pipe under the house. Great folks to work with and work was done immediately.
Rating CategoryRating out of 5
Yes, I recommend this pro

James B.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Mike was very professional and was on top of the process. I am a landlord and found that they were very accommodating to my very busy schedule. I will definitely be using them in the future for work that I need to have completed. Very happy customer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Barbara R.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robin C.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Removed garage plumbing system for an old whole-house water purification system and replumbed for simplicity. Did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Carla K.
10/2015
5.0
plumbing, home remodeling
  + 0 more
unknown
Description of Work: Installed new thermal expansion tank. Installed new pressure regulator on main water line. Installed complete with trim tub shower control valve and a new tub spout. They did a very good job and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Stephanie P.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

David S.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Dan was excellent! Knowledgable, professional, friendly, willing and eager to teach plumbing. The whole process he explained why he was doing what he was doing, the math and reasoning behind it. He really made an effort to involve the home owner in the entire process. He and his assistant spent three days performing a whole house re-pipe. Replacing all galvanized pipe with PEX and fixed portions of the drainage system. They took care of all plumbing needs in our new master bath. Including a steam shower unit, multiple shower heads and valves, new toilet flange water lines in shower and at vanity. They treated my home with respect, covering all carpets and walking surfaces with drop cloths and wearing booties when walking into areas not covered with cloths. They were always on time and provided a courtesy phone call when they left the shop and were on the way. Quality company that has won all my business no questions asked.
Rating CategoryRating out of 5
Yes, I recommend this pro

Anne F.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: uninstalled sink, disposal, installed new sink, new faucets, new connections to dishwaser and house water supple/drains, hot water faucet. Excellent job. Made more space under sink for storage, etc. Very neat and clean afterward.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,200

Response from At Your Service Plumbing Inc
Thank you for your kind comments and welcome to our club! We look forward to bringing you peace of mind through our plumbing system inspection assuring all is safe and operating properly. I hope you are enjoying your new kitchen sink and faucet! Warm regards, Kathy Thaut, owner

Daniel D.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Did a very nice job replacing sink disposal. Very thorough, extremely professional. Definitely will use again, as well as refer, too. Price was a bit higher than anticipated, but we know they will be responsive if an issue arises. Courteous, friendly, thorough- a real step above the regular experience. Well worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from At Your Service Plumbing Inc
Thank you for sharing with other members your experience with At Your Service Plumbing. Our team works really hard to serve homeowners in the way we want to be served ourselves. You are correct about being responsive as we have team members who answer the phone 24 hours a day, 7 days a week in case you need us. Sincerely, Kathy Thaut, owner

James O.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: These people are very professional and do very good work. I find them to be very pricey though. I was recovering from surgery so had to hire them to replace a simple toilet supply line for about $250. That is steep in my book. They gave me an estimate of around $250+tax to install a new dishwasher. I shopped around and found another installer for $125 total. I discontinued their Diamond club as I did not feel their was any significant advantage to it. Even with the Diamond club discount their prices were too high for me. But again they are very professional, explain things well and do good work. Just don't look for any bargains.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Response from At Your Service Plumbing Inc
I can truly understand this member's comments and do appreciate them. I am so sorry we did not hold up our end by communicating the value of our club membership which is really about peace of mind through the annual plumbing system inspection, which aids in preventing emergencies by hopefully catching wear and tear before it causes damage. Also knowing you have a professional plumber available when there is an emergency as we are a small company and cannot always serve all emergencies. The value of the investment for our services is also our responsibility to communicate and I am sorry we didn't do a better job. Thank you for these comments as we always on a mission to improve. We appreciate this member's honesty. Sincerely, Kathy Thaut, owner

MARY T.
01/2015
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$450

Response from At Your Service Plumbing Inc
This review is a little confusing. We have provided service at the listed address however it was in November 2009! The total invoice with tax was $261.50. And we were not at this address on May 19, 2014. Possibly the member has confused us with another service provider which I am sure could happen. I found we did service at this member's rental also however that was in March of 2010 and the total invoice with sales tax was $118.04. We are sometimes confused by consumers with A+ Plumbing however we are At Your Service Plumbing. I would be happy to discuss this review with the member or a representative from Angie's List as I truly do not think it applies to At Your Service Plumbing. I am disappointed we have not done a better job of our relationship with this member so we could have serviced her in May of last year. Please if you confirm we are not the company it would be appreciated to have the review amended. Sincerely, Kathy Thaut, Owner of At Your Service Plumbing.

Gloria C.
01/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a bathroom sink pipe repaired in November, new kitchen sink installed in December and an outside faucet replaced in December. I found the employees of this company to be prompt, helpful and professional. I would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from At Your Service Plumbing Inc
It was such a pleasure to provide service to this member. I had the opportunity to speak to her myself during an emergency with her hose faucet and she was delightful. We so appreciate our clients and our thankful they take the time to share with others our service. My staff often expresses how much they gain from helping others. Yes we are a for profit business however the other side of that are the relationships we build with our clients. Thank you for your review it means a lot to my staff who work hard helping people. Sincerely, Kathy Thaut, owner of At Your Service Plumbing

BECKY S.
06/2005
4.0
plumbing
  + -1 more
VERY GOOD SERVICE. FRIENDLY, PROMPT, USES SHOE COVERS, KNOWLEDGEABLE AND HAS CUSTOMER SERVICE TEAM THAT PROVIDED YOU WITH A CALL BEFORE ARRIVING AT THE HOUSE.
Description of Work: CHANGED PLUMBING FIXTURES AND ADDED NEW DRAINS IN SHOWER, TUB AND SINKS.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

3036 68th Avenue West Suite F, University Place, WA 98466

http://www.atyourserviceplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Ceramic Tile,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Interior Painting,
Lighting,
Flooring Sales and Installation

FAQ

At Your Service Plumbing Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

At Your Service Plumbing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, At Your Service Plumbing Inc does not offer free project estimates.
Yes, At Your Service Plumbing Inc offers eco-friendly accreditations.
No, At Your Service Plumbing Inc does not offer a senior discount.
Yes, At Your Service Plumbing Inc offers emergency services.
Yes, At Your Service Plumbing Inc offers warranties.
At Your Service Plumbing Inc offers the following services: Dripping faucets, running or leaking toilets, leaks in water piping, water heater repair or replacement, recirculating hot water system, faucets, toilets, sinks, tankless water heaters, garbage disposals, instant hot water machines, bathroom & kitchen remodels, whole house water & drain re-pipe.
New Construction & Commercial Plumbing

Contact information

3036 68th Avenue West Suite F, University Place, WA 98466

http://www.atyourserviceplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day