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Springer Plumbing, LLC

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Springer Plumbing is a fourth-generation, family-owned & operated top rated plumber for Olympia, WA and the surrounding area including Tumwater, Lacey and Dupont. We have been Thurston County's expert in quality plumbing service for over 30 years specializing in residential service and repair. With our name on our business we treat our customers like family. We have been providing professional solutions for all major residential plumbing concerns since 1989. Our entire team of plumbers participate in continuing education programs for the plumbing industry and are knowledgeable in the latest technology and techniques. They will provide you with prompt, courteous service and unsurpassed workmanship backed with a 1-year leak-free guarantee.

Business highlights

36 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We specialize in residential service and repair including: fixture installation, leak repairs, water heater repair, water heater replacement, hybrid heat pump water heaters, gas & tankless water heaters, toilet repair/replacement, faucet repair/replacement, outdoor faucets, leak search, Bio-clean dealer.

Services we don't offer

Drain cleaning, main line clearing & septic work. Gas lines & drywall. Remodels, re piping.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 130 reviews

Shelley M.
09/2016
5.0
plumbing
  + -1 more
It went very well. Mr. Springer came to my home and gave me an estimate. They called me the day the work was to be done to let me know know they were running late and we're only 20 minutes late. The work was nicely done in a timely manner. I would not hesitate to hire them again or to recommend them to any one who needs plumbing services.
Description of Work: Replacement of two toilets and a sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott J.
08/2016
5.0
plumbing
  + -1 more
Don was great, personally and professionally. Arrived on time, provided reasonable quote and completed all the work in one appointment.
Description of Work: Install sink and faucet and fix piping in crawl space to install p trap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

Kane S.
02/2016
5.0
plumbing, water heater repair
  + 0 more
They arrived promptly ontime and got right to work on the water heater. I had mentioned in my contact with them that I had some issues with my faucets dripping. They went ahead and while the heater was draining fixed all my issues at no extra charge! These guys are awesome!
Description of Work: Water heater flush and faucet inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Springer Plumbing, LLC
Thanks so much for your review, we really appreciate it!

Diane M.
01/2016
5.0
plumbing, water heater repair
  + 0 more
Very straightforward. Knowledgeable and friendly workers. Cleaned up after themselves. Price seemed high, but I did not do any competitive bids, so I trusted that they did not raise the price to cover the discount I got with the Angie's List special deal.
Description of Work: Removed old gas water heater, installed new one.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Chris G.
12/2015
5.0
plumbing
  + -1 more
From the first contact on the phone, the experience was great - friendly, caring, efficient - and even though they were booked for the week, they squeezed us in and even came a day early, which we appreciated since the leak was getting really bad. They installed the new heater very quickly and were truly professional about answering our questions and then completing the job. I will be recommending them to all my friends and anyone else who wants a job well done!
Description of Work: Replaced badly leaking water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Robert T.
11/2015
5.0
plumbing
  + -1 more
Awesome service! Kara found an opening in the schedule and got Ron and Tim out to the house and had the repairs done in about forty-five minutes. I could believe it but most people wouldn't. These people are professionals. They know what the what the h*** they are doing. They don't mess around and try to squeeze more money out of your wallets. They just do the job and figure out if there are anymore leaks that need to fix. Call Springer now! People, you have to call Springer Plumbing. You won't be disatisfied. Over and out. Roger?
Description of Work: Under house replacement of 10 foot section of hot water copper pipe with 2 leaks. Replaced with APex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Todd R.
10/2015
5.0
plumbing
  + -1 more
I was in a jam and needed a waste line repair done for an inspection. Called and they got someone out the same day, quoted a fair price and completed the work. They were professional and diligent and I will definitely trefer them and use them again.
Description of Work: Repaired waste line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ken S.
09/2015
5.0
plumbing
  + -1 more
They were on time, and explained the options I had for a replacement valve. They did the work quickly and did a super job!
Description of Work: Springer replaced the water shut off valve in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Springer Plumbing, LLC
Thank you for giving us the opportunity to take care of your plumbing!

Andrew K.
09/2015
5.0
plumbing
  + -1 more
They showed up in less than 24 hours and completed the job in minutes. They were able to repair the pipe without ripping into the drywall, which all the other companies said could not be done. Thanks!!
Description of Work: I had Springer repair a broken pipe in the wall. They were able to complete the job without having to tear into the drywall which saved a lot of time and money!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Chris J.
09/2015
5.0
plumbing
  + -1 more
Arrived ahead of time and completed under an hour. Work went smooth...I watch two men glide in with professional knowledge to share while doing their craft with precision. Went like a breeze. Thanks so much.
Description of Work: Replaced two toilets and discarded old ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$800

Diane M.
08/2015
5.0
plumbing
  + -1 more
Appointment made for the next day. Two plumbers arrived on time with the necessary materials to get the job finished in a timely manner.
Description of Work: Repaired exterior hose bib that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Tom N.
08/2015
5.0
plumbing
  + -1 more
They were able to install the hose bib where I originally wanted it and did it efficiently and quickly.
Description of Work: Installed a hose bib.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Sharon V.
07/2015
5.0
plumbing
  + -1 more
They arrived on time. Where professional, fast and clean. Will use them again. Very pleased with the service.
Description of Work: Replaced garbage disposal and gave in estimates for additional services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Trung H.
06/2015
1.0
plumbing
  + -1 more
I had my tenants called them to tighten the connection. This is a brand new heater installed by contractor in October, with brand new line connections. Springer came out and replaced the line and charged an additional $184.79. Springer did not called me (landlord) and replaced the line which had no need to be replaced. I called them upon receiving the invoice and said the line was brand new which did not replacing. I said the line probably needed tightening since they did the seismic work and the line may have loosened during the seismic fitting, since there was no leak, just wet at the connection, not even trickling down. I called the office and said the work done in January most likely slightly loosened the connection. Tenants said they were there no more than 10 minutes. The tenants only noticed the water droplet when they examined the heater since the hot water seemed to be delayed (all the heating seemed to work fine a few minutes later and ever since). Both heater tank and lines are five months old, and the line was fine BEFORE they did the seismic fitting three months earlier. This is really poor customer service, gauging the client. I offered that this was a ridiculous billing, and said the cost should the very least be split 50-50. Yet, they declined. I will not use them again nor recommend them. BE WARN! If they provide service, they will not take responsibility for the consequences of their work. It's really a poor way to operate a business.
Description of Work: At gas water heater install expansion tank, seismic straps, t&p piping, and cap off drain pan (open hole presently.) Three months later, called them back because the cold water line had wet connection.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$434.8

Response from Springer Plumbing, LLC
Thank you for leaving us a review [Member Name Removed]. We appreciated having the opportunity to help you with the plumbing at your rental home. We are sorry their was miscommunication on our part, it is our policy to get price approval BEFORE we do any work to avoid situations like this. Our company is at fault on that part and we apologize.We never like to have anyone feel like they were charged for something that did not need repair or that they were taken advantage of. We did not install this tank, only brought it up to code as you had mentioned. The cold water supply line was not replaced when we came out in January because it met code and it appeared to be in satisfactory condition. (We do not like to recommend replacing more than necessary to save our customers money.) Upon Darin's arrival at the end of April, the line was in bad enough shape that he felt he needed to replace it after unsuccessfully trying to tighten it. You absolutely should have been contacted at this point and once again we truly apologize for that error on our part. For the 26 years we have been in business we have stood behind our work and will continue to do so. We did not feel that this leak was caused by anything we had done previously, but was a separate occurrence. (The water heater was not installed by our company.) Thank you so much for giving us the opportunity to work with you, we do appreciate you.

Barry R.
05/2015
5.0
plumbing
  + -1 more
Once we discovered the leak, I called Springer Plumbing in a panic. I was expecting to have to wait for days to get an appointment, but I was pleasantly surprised when the dispatcher called me back and told me a plumber would be there in less than an hour. The plumber arrived, helped me find the water shut-off valve, promptly diagnosed the problem and quickly repaired it. All of this was done within hours of my call. Ron Springer, the owner and plumber, is extremely professional, patient, resourceful, efficient and competent. Springer Plumbing is now on my speed dial list. I would highly recommend them. You won't be disappointed.
Description of Work: The plumber repaired a leaking pipe under our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Springer Plumbing, LLC
You put a smile on all our faces, thank you (removed member name)! We are glad you gave us a call and we could get everything taken care of promptly.

Wilma M.
03/2015
4.0
plumbing
  + -1 more
They are quick and efficient but a little expensive.
Description of Work: Installed 2 toilets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Abe B.
03/2015
5.0
water heater repair
  + -1 more
The experience was okay. They did what they came to do and I did not have any other problems with the water heater.
Description of Work: I used Springer Plumbing to install a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Elizabeth S.
02/2015
5.0
water heater repair
  + -1 more
The contact went well. The provider identified that I wouldn't need to replace the water heater and instead replaced the release valve, which saved at least $400, if not more. Springer Plumbing, saved us a lot of money and took care of what we thought to be a much larger problem. They were honest and professional. They were very good and timely, and explained things thoroughly.
Description of Work: I purchased a deal to have my water heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235.5

Response from Springer Plumbing, LLC
Thank you for the wonderful review!

Elizabeth B.
12/2014
5.0
plumbing
  + -1 more
It went really well! Darin and Tim were fantastic. Very professional and explained what was wrong and what they did to fix it. They also gave me advice for future care. Also, my interaction with the office staff was very positive. I HIGHLY RECOMMEND Springer Plumbing!
Description of Work: "Pulled and reset one toilet, replaced posi temp shower cartridge, flushed tub cold cartridge." The toilet had a leak and they fixed it; the shower had reversed hot/cold and low flow rate; tub had a handle off and low cold water flow rate. They replaced the ring at the base of the toilet; they found that the filter in both the tub and shower were clogged (we're on a well) with tiny rocks so they flushed out the rocks and replaced or flushed the cartridges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299.42

Response from Springer Plumbing, LLC
Thank you so much for the review, it was a pleasure working with you! We are here if you need anything.

venkata B.
12/2014
5.0
home remodeling, plumbing
  + 0 more
I was desperate in getting the kitchen faucet fixed. Originally schedule appt for 8AM for Friday. I called before that time and I was told that the plumber was out sick and let me know on the rescheduled date/time. I was panicky at that time and started calling. Within 20 mins, I was told that the plumber will be at my home around noon. Both the senior and trainee plumbers arrived on time and completed all the work in 60 mins. Also looked at my washer, facet for bath stall and found no issues. Quality of the work is great. Also did fix the cold water valve as part of this bill. On the overall I am happy with their workmanship and quality.
Description of Work: Uninstalled a leaking kitchen faucet. Installed a new pull-out kitchen faucet. Replaced a cold water valve (leaking)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Ildiko B.
11/2014
5.0
plumbing
  + -1 more
They're fantastic and did a wonderful job. He ended up having to crawl under the house and had to replace a pipe between a beam and the end of the house. He was very informative and showed me what happened to the original pipe and explained what he did to fix the problem. He did a great job.
Description of Work: We had a leak under the house that was seeping under our kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$352

Tracy A.
10/2014
5.0
plumbing
  + -1 more
It went well, He was so nice and took time to explained everything to my son and I. He told me up front what it would cost and what it looked like under the house. He could not see any other problems at this time. I was very pleased with his service.
Description of Work: He had to crawl under my house threw a small crawl space and fix a water leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Springer Plumbing, LLC
Thanks for giving us the opportunity to help you out [member name removed]! We are always here if you need anything.

Nancy H.
10/2014
5.0
plumbing, water heater repair
  + 0 more
The technicians arrived right on time and explained exactly what steps they were going to take; also went over the details covering costs and how long things would take. They then went back to their warehouse to pick up the needed parts returning about an hour later. It took them about 3hrs to finish all required work (R&R and cleanup). They also went over the equipment (tank and recirculating pump) operating manuals and warranties; and covered what follow-up maintenance schedule would be required.
Description of Work: Removed & replaced a 50gal natural gas water heater, added a hot water recirculating pump, added a catch water pan with drain to outside, and added earthquake straps to the new tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,678

Pete M.
09/2014
5.0
plumbing
  + -1 more
Called and made an appointment a couple of days out. They called to see if I could accommodate an earlier time and agreed. Service personnel arrived on-time and quickly reviewed my issue. Provided an upfront cost and went to work. Smooth easy transaction. Darin and Tim were great and even took a few extra minutes to address another minor problem I had at no charge. I'd checked the market and they were price competitive. They'll be my first and only call next time. They're just not on Angie's List but now on my list of who to call !!
Description of Work: Replaced outside frost free faucett

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Springer Plumbing, LLC
Thank you so much [member name removed], we are glad you found us!

Jill J.
09/2014
5.0
plumbing
  + -1 more
The guys from Springer arrived a little bit early, gave me a quote (including Angie's List discount), made the repairs and were on their way faster then I could have imagined. I am so happy with their service and friendliness and now am confident that I have a plumber I can rely upon. Thanks, guys!
Description of Work: I needed to have some repairs made to the 'guts' inside my toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Contact information

8024 River Dr SE Ste 306, Tumwater, WA 98501

https://www.springerplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
SPRINPL032C5
Trade License Locale
Washington
Trade License Authority
Washington Department of Labor and Industries
Trade License Expiration
07/16/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling

FAQ

Springer Plumbing, LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Springer Plumbing, LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Springer Plumbing, LLC does not offer free project estimates.
Yes, Springer Plumbing, LLC offers eco-friendly accreditations.
Yes, Springer Plumbing, LLC offers a 10% senior discount.
No, Springer Plumbing, LLC does not offer emergency services.
Yes, Springer Plumbing, LLC offers warranties.
Springer Plumbing, LLC offers the following services: We specialize in residential service and repair including: fixture installation, leak repairs, water heater repair, water heater replacement, hybrid heat pump water heaters, gas & tankless water heaters, toilet repair/replacement, faucet repair/replacement, outdoor faucets, leak search, Bio-clean dealer.
Drain cleaning, main line clearing & septic work. Gas lines & drywall. Remodels, re piping.

Contact information

8024 River Dr SE Ste 306, Tumwater, WA 98501

https://www.springerplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed