HEDMAN CONCRETE INC

The initial visit was great. He seemed quite knowledgeable and his price was competitive. We agreed on a date (several weeks later) as he was backed up and I was going to be out of town. I took the day off work to be here for the job and called him in the morning to find out what time he'd arrive but I was told he was at another job site and didn't remember scheduling us for this date. Hmm. So we rescheduled for 2 weeks later. Work began on the rescheduled date. He left in early afternoon. While he was gone and the crew was waiting for the concrete to harden, they asked if I had a bucket--and soap--and a sponge so they could wash their car. Seemed a bit presumptuous, but I agreed. A few hours later they had finished but I noticed they had left their garbage from lunch and water bottles all over the property. In addition, there was concrete that had run under my gate into the backyard. Worst of all, the cement mixer had leaked several large puddles of oil in my driveway. I called Jason who said he'd come by the next day to pick up tools that his crew left and to look at the driveway. He never showed. I called him back, and we made another day/time. He looked at the oil and said he'd contact the cement company, but after 2 weeks, I never heard from anyone. I was withholding payment until it was taken care of, and 6 more weeks went by without a word. In the meantime, I received a letter from the cement company informing me they were going to put a lien on my property because he did not pay his bill to them. I called him and said not to worry about it, and we made plans (again) to meet, fix the oil spot and pay him. He never showed. Finally, he calls a week later to get paid. In the interim, I had scrubbed the driveway myself. When he arrived, he did not have a receipt for the payment and said he would send it to me. It never came. So while the actual work was good (aside from the sloppy cleanup), the customer service/business practices were terrible.

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 WE FIRED THEM> This is may opinion and account of the experience that hiring Hedman Concrete had on our basement remodel .And the fact that we ended up firing them  and had to hire another firm to come out and overpour the floor that they poured, before we could continue with our remodel, is the reason that I give them and overall F RATING. In the middle of December of 2013 they came and jack hammered out our old cement basement floor. It took three days including a Saturday and Sunday, even though it was only suppose to take 2 days. They didn't do any prep work to mitigate the dust or noise from intruding into our upstairs living area. We had taken out the stairway to upstairs and had some plastic over the opening, but it didn't seal very well and we didn't think about the furnace ducts system being a potential problem. But it was. We had to put up with dust and extreme noise for three days. They left a lot of the smaller cement pieces mixed in with the dirt on the floor and just other smaller pieces, like they had gotten tired of working. There was a month delay to get our Building permit approved, and they were going to be busy doing other work so it didn't cause a problem initially, having to wait to pour the new floor. In the meantime we hired a general contractor to do the construction part of  the rest of our remodel and he conferred with Jason Hedman and his crew on just what they were going to be doing and what we needed for it to be a good base for our remodel. When we were able to get Jason and his crew back in during mid January of 2014 to put in the vapor barrier and work on the support foundations and work around the chimney and furnace, they balked at having to do things. I had to nag them about cleaning up around the outer walls of the foundation and chimney and making the edges clean enough so that the  new cement would be thick enough over the existing concrete that is wouldn't just break up once it was poured and cured. They had left broken edges and unlevel corners of the old concrete that were raised above were the new flooring level was suppose to top out .I had to bring up these issues more than once and someone would come out and do  a few minutes work and then be gone without finishing much. Our general contractor figured out new ways to do the foundations for our support beams that required less work, and possible issues, and we decided to pour around our existing flooring under the furnace and hot water heater. We didn't have much confidence in Jason and his crew by this time. When it came to pouring the new floor Jason left most of the prep work to his crew of 2 younger guys. We had another contractor put in a French drain once we found that we had water level issue under the house, and we had new plumbing installed in the dirt floor as well. When Jason's crew put in the vapor barrier they  cut a piece of plastic that fit the  dimensions of the flat surface of the floor. But there were dips for a couple of support foundation footings and the lower edges around the outside edge of the foundation. So when it was laid out it didn't cover the entire surface  of the floor to be poured over. Fortunately, as part of our general's bid, he had accounted for putting in a vapor barrier over the French drain, so he got our floor covered, because Jason crew didn't seem willing to do a good job and redo it. The pour seemed to go OK and only took a few hours. But no one came back for 2 days to attend to it or have a look at how it was setting up. And Jason only lives a couple of blocks down the street. Well the pour was REALLY BAD. It was extremely unlevel and dipped and rolled. It appeared to have been free hand leveled and the floor area is 30' x 35' with the chimney and furnace in the middle. There were differences of inches in height within a few feet along the edges and a constant variation all over the floor. Jason came out, and along with our General contractor surveyed the floor and he agreed that if we gave him a chance he would make it right. He had his crew, not himself, work on grinding the new concrete with an industrial gas concrete grinder. Extremely noisy and dusty and hot work. They did not do anything more to mitigate the dust or noise. We got fans and our general contractor helped seal up some air/dust leaks into our upstairs living area. But the gas flumes from the concrete grinder were almost lethal upstairs so we had to leave or open the house up  and this went on for over 2 days. After they ground down the high spots that  were higher than the plan for the floor, they got to the point were they were going to pour a skim coat over the low parts of the floor that were over an inch low, they mixed it out of bags and sort of feathered it out by hand. This product was suppose to dry in a few hours, but it didn't. Again this was done on the weekend and we didn't see anymore for a couple of days. But our general contractor was out on Monday and we all noticed that the skim coat mixture was still moist, and he knew enough to know that the patch was not any good. When he hit it with a hammer, 2 days after it was poured, it chipped and crumpled up and it was still not dry.  I finally called Jason to come out on Wednesday to come and have a look, but I told him that I didn't have any confidence in his work and that I wouldn't be having him or his crew trying to repair it. Jason came out and didn't like what he saw and said he didn't understand why the patch hadn't dried correctly or why it wasn't hard and firm. We also pointed out that a lot of the floor was still unlevel, especially over longer distances. At any given point the floor could be only about a 1/4" high out of level  to a point 3' away. But 3' from that spot it would be out of level 1/4'  low out of level, making a 1/2" out of level within 6' and we needed a level floor to put in walls and put down flooring. It was a terrible experience, and we paid for the demolition and haul away and for his materials but we didn't have him do any more work and didn't pay him for the labor that it took to do the bad pour. We had to hire some else to pour a 3" over pour that totally changed the construction of the basement and caused numerous issues that changed the final results of our remodel in a negative way.

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The guy who owns it was very nice. I was happy with the concrete work and stuff. They came and dug up my grass and they did it all in one day. They came back two weeks later to do the acid wash. When they were done with the acid wash, they were washing their tools in my front yard. It would kill all of my grass. That made me so angry. There was a huge dead spot in my yard that was probably six feet by four feet. The guy told me that it would end up coming back just like grass when there is the sun and when you water it but it did not. I tried contacting them to see if they would fix it then I run into him one day at Target and he said they are going to do something about it but then they never did. I ended up paying a landscaper to reap the grass off. My patio looks awesome. I was happy with that but they messed up with my grass and did not take care of it.