Garage door repairs, garage door installations, and garage-door opener repairs. Local and family owned. Licensed/Insured. Award-winning Customer Service. Spokane: (509) 300-1119
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Garage doors and Garage Door openers. Service, repairs, and installations
Will was great! He showed up exactly when he said he would and quickly diagnosed the problem, explaining to me what had happened. He easily handled the issue, then he lubricated all the moving parts and discussed with me the condition of my door and hardware, which is quite old, but which he said was still very serviceable. Very pleasant to deal with and he honored my 10% discount coupon from Angie's List.
Description of Work: After a power outage, my garage door was not completely closing, leaving a gap of about a foot at the bottom. I needed this fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
Toni Y.
06/2017
5.0
garage doors
+ -1 more
It went really well. He actually corrected a mistake a previous garage door company made. The broken wire should not have even been there, since they are, by code, suppose to be in the ceiling. He just removed all the wire the previous person put in and connected the wire in the ceiling the way it was suppose to be.
Description of Work: Door wouldn't close. Looked like the wire going from the opener to the door was broken.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$75
Larry M.
06/2017
5.0
garage doors
+ -1 more
Discount did an excellent job. Their service technician, Yoel, was very professional and helpful. The new unit and keypad was installed quickly. Then he explained additional features that could be accessed and how to take the steps to accomplish. It was a positive experience.
Description of Work: Had new door opener, key pad installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399.99
Donald L.
06/2017
5.0
garage doors
+ -1 more
Although we don't open the garage door often, the installation went well and performs well. No complaints or concerns . . .
Description of Work: After viewing garage door installers on Angie's list and several other sources, decided to give Discount Door Services a chance. Called the listed phone number and talked to Will about our needs, replace garage door and install a garage door opener I had purchased many years ago for my parents (that had never gotten installed). We set an appointment and Will came out to evaluate our needs in person and discuss any options that might be considered. Will did say they could install my opener for a labor fee. After Will left, called wife and discussed options then called Will back and scheduled the door installation. (typical 2 car garage installation). On the day of the installation, installer kept me posted via cell phone on is progress to our home. When the installer arrived, we looked over the garage and moved anything out of the way that would impede the old door removal and new door installation. Once the work started, I placed a chair in the garage and watched the installation from time to time and offered to assist if needed. After new door installed and checked out, installation of opener completed and system adjusted and tested numerous times. Installer was courteous, friendly, efficient and thorough.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$933
deb C.
05/2017
5.0
garage doors
+ -1 more
Very well, customer service was excellant
Description of Work: Garage door replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
James R.
05/2017
5.0
garage doors
+ -1 more
Very Well, but need a NEW card to make alignment work!
Description of Work: Replaced 10 Rollers & aligned safety lights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Trina T.
05/2017
5.0
garage doors
+ -1 more
Customer service to the max. Will replaced the rollers and extended out the weather stripping that had been destroyed by critters trying to get into the house. The service provided was excellent! He did not rush me through and answered all questions; which, I had plenty of. Will had recommendations; however, was courteous with my check book stating all the little things would be included in a door replacement. So, he was honest and didn't try to milk my pocket book for smaller services, while I wait to replace the door. Great honest service, and I will reuse him for the door replacement when that happens.
Description of Work: Garage door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Steve G.
04/2017
5.0
garage doors
+ -1 more
Everything went fine. The service was excellent they were very personable.
Description of Work: I purchased a Deal for $190 Garage Door Double Spring Replacement for my son.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Jill C.
04/2017
5.0
garage doors
+ -1 more
Great. They identified some looming problems, which they corrected as part of the service
Description of Work: Check up on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wil S.
04/2017
5.0
garage doors
+ -1 more
Very well. The installer kept me posted on progress and should up on time.
Description of Work: Two panels replaced on Wayne Dalton garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
04/2017
5.0
garage doors
+ -1 more
Our expectations were exceeded. They were able to send a tech over that same day. He was on time and did a wonderful job. They will get our business in the future.
Description of Work: Our garage door spring was broken. We had been quoted $500, which seemed high.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Marsha M.
03/2017
5.0
garage doors
+ -1 more
Will was on time and very professional. I had him replace my garage door opener as the old one stopped working. I have referred him to friends and they have been very pleased with him. I would highly recommend and would use his services again!
Description of Work: My garage door was squeaking so I purchased a deal from Angie's List and then scheduled an appointment with Will.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$389
Marsha M.
03/2017
5.0
garage doors
+ -1 more
I am very happy with the work and I have referred him to several people!
Description of Work: I have hired Will twice. First time for maintenance on my door. Second time to replace the garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen F.
03/2017
5.0
garage doors
+ -1 more
Good job. Tech was polite and professional.
Description of Work: Garage door inspection and tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Vern D.
03/2017
5.0
garage doors
+ -1 more
Great. Tech found issue quickly and fixed all problems during the service call
Description of Work: Tuneup, rollers, cables, general inspection of the door and related hardware
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Jana H.
03/2017
5.0
garage doors
+ -1 more
Excelllent. Will came back and helped me reset the code. Very helpful.
Description of Work: Replaced key pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
John K.
02/2017
5.0
garage doors
+ -1 more
I called Will on Monday morning and he was out by early afternoon. He replaced the springs, adjusted and lubricated the door and it has never run better.
Description of Work: On a Sunday, the spring popped on our garage door. We could not really get in or out without risking damage to the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$250
Pamela F.
02/2017
5.0
garage doors
+ -1 more
Great! He was friendly, helpful, and efficient.
Description of Work: Adjusted our garage door & opener. Installed keypad for garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Michael S.
01/2017
5.0
garage doors
+ -1 more
He figured out the problem and fixed us up with a new remote control
Description of Work: needed work on garage door as we had replaced batteries in the opener and it still would not work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard S.
01/2017
5.0
garage doors
+ -1 more
Will from Discount Door Service was very responsive and knowledgable. He came out the same day we called and was able to quickly resolve the problem. He had to return to replace some trim that was dislodged by the door coming off track. He returned as promised several days later and replaced the trim. Prices are very reasonable.
Description of Work: Garage door came loose from cable and was not closing properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Welton H.
01/2017
5.0
garage doors
+ -1 more
They lubricated all three doors as a courtesy. Kudos to them. They replaced all of my rotors at no extra fee. They were on time, neat, and professional.
Description of Work: $89 Garage Door Tune-Up and Roller Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Lon D.
12/2016
5.0
garage doors
+ -1 more
Outstanding. Tech was on time. Personal. Quick. Prices were as quoted. Would definitely use again. Thank you.
Description of Work: Spring replacement and basic check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Greg T.
12/2016
5.0
garage doors
+ -1 more
Prompt. My tenant was very pleased.
Description of Work: Replaced an old garage door opener with a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Chris C.
12/2016
5.0
garage doors
+ -1 more
Will came out for an estimate as one of our garage door opener was nonfunctioning, and the other opener was very loud. We decided to replace both openers. Art arrived today and did a great job! Our new Liftmaster openers are quiet and a great improvement from what we had. Work was well done, and the area cleaned up. Great job and we highly recommend them.
Description of Work: Replaced two garage door openers.
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Service Categories
Garage Doors,
Doors
FAQ
Discount Door Service is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Discount Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Discount Door Service offers free project estimates.
Yes, Discount Door Service offers eco-friendly accreditations.
No, Discount Door Service does not offer a senior discount.
Yes, Discount Door Service offers emergency services.
Yes, Discount Door Service offers warranties.
Discount Door Service offers the following services: Garage doors and Garage Door openers. Service, repairs, and installations