Garage door repairs, garage door installations, and garage-door opener repairs. Local and family owned. Licensed/Insured. Award-winning Customer Service. Spokane: (509) 300-1119
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Garage doors and Garage Door openers. Service, repairs, and installations
Description of Work: replaced bottom rubber strip on garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dan C.
09/2017
5.0
garage doors
+ -1 more
I was very pleased with them.
Description of Work: Changed out a broken spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ken S.
09/2017
4.0
garage doors
+ -1 more
It went well
Description of Work: Repair garage door
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
John V.
08/2017
5.0
garage doors
+ -1 more
No work was required.
Description of Work: In the end, we were able to resolve our problem ourselves. But Discount was very helpful and we will consider them first if we should have a problem again.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Michaele L.
06/2017
5.0
garage doors
+ -1 more
See above. Thank you.
Description of Work: Responded to a special for checking out, lubing, and changing rollers on garage door. Ours is an older house, and the door made a terrible racket before--like it was ready to jostle off the runners. After the inspection and maintenance work, the garage door now "purrs". The technician, Yoel, also kindly reset the garage door opener on my car. Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol T.
06/2017
5.0
garage doors
+ -1 more
I was very happy with the service.
Description of Work: Tighten up bolts and oiled rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
louise K.
05/2017
5.0
garage doors
+ -1 more
Everything went smoothly.
Description of Work: garage door service and repair
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronnie S.
03/2017
5.0
garage doors
+ -1 more
Very well. Would use again.
Description of Work: Fine tuned my garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$50
Steve L.
03/2017
5.0
garage doors
+ -1 more
Great! Everything works perfectly.
Description of Work: Gareb door tune-up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Natalie B.
12/2013
5.0
garage doors
+ -1 more
Will did a fantastic job! He was able to work me in quickly on short notice. He was very friendly and professional and did a great job of explaining what was wrong with my old opener and door. I am very satisfied with how much more smoothly and quietly my door works with new rollers and opener.
Description of Work: Installed new opener and rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Tony V.
12/2013
5.0
garage doors
+ -1 more
Prompt, professional, courteous. Will do business with them in the future.
Description of Work: Replace rollers and garage door tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Devki J.
12/2013
5.0
garage doors
+ -1 more
Will very kindly told me how to fix the problem over the phone. He instructed me how to find the lights on the sensors and and adjust until the lights were the right color and solid, not blinking. What a good hearted person! If we ever need anything else he's definitely the one who will get our business. Thank you Will!
Description of Work: Fixed a garage door that would not close for FREE!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles K.
11/2013
5.0
garage doors
+ -1 more
Individual responded promptly by e-mail after I signed up for service and called on the date and time that I had requested. We set a date and time for service and he called that AM letting me know he would be late due to a service vehicle problem. He arrived exactly at the time we had rescheduled later in the day and performed the service. Explained everything he had done and gave me maintenance recommendations.
Description of Work: Checked door hinges, springs, track, cables, and motor. Set the auto reverse mechanism. replaced wheels, lubricated everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Maurice P.
11/2013
5.0
garage doors
+ -1 more
After I bought this coupon and scheduled a service call with Will, the owner of Discount Door, I learned out we didn't need it--our garage door mechanism had actually been replaced recently. I called Will, and he was fine with our cancelling the appointment and asking for a refund. Very good communicator and professional throughout. When and if we need door service in the future we will definitely use Discount Door.
Description of Work: I purchased a Big Deal from Discount Door Service.
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Adam T.
11/2013
5.0
garage doors
+ -1 more
They were timely, professional and knowledgeable. The experience was easy and they worked around my schedule and budget. I will definitely repeat.
Description of Work: Performed an inspection, replaced wheels and greased our current garage door as well as installed a new garage door on our 3rd garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Elizabeth F.
11/2013
5.0
garage doors
+ -1 more
He was excellent in every way and very knowledgeable about all aspects of the job.
Description of Work: He did a garage door tune-up and replaced our garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Bryan M.
11/2013
4.0
garage doors
+ -1 more
Arrived a little later than the given time window. Worked quickly and performed the tune up with no issues. Tech was friendly and answered all my questions. Would likely use this company to replace the garage door opener when that day arrives.
Description of Work: Replaced garage door rollers and lubricated the rollers and chain. Inspected the motor unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$89
Herb C.
11/2013
5.0
garage doors
+ -1 more
WILL WAS VERY PLEASANT AND PROFESSIONAL. THE APPOINTMENT WAS A DAY LATE DUE TO THE BACKLOG OF WORK. WILL CONTACTED ME EVERY DAY UNTIL HE ARRIVED AT MY HOME. I UNDERSTOOD THE SITUATION AND WAS VERY PLEASED WITH HIS WORK. HE ADJUSTED THE SPRING TENSION AND REPLACED ALL THE ROLLERS AND LUBRICATED EVERYTHING. I WOULD RECOMMEND TO ANYONE. HERB CROWLEY
Description of Work: TUNED UP MY GARAGE DOOR COMPLETELY.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Deo M.
10/2013
5.0
garage doors
+ -1 more
We returned from vacation to find that the spring on the garage door had broken and cars were locked in the garage. I called Discount Door Service early the next morning and described the problem. Will gave me a very accurate estimate. He arrived about 11:00 am exactly when he said he would. The spring required had to be specially made, which Will mentioned might happen with Martin doors. He had the spring made and was back replacing it by 2:00 pm.
Description of Work: Discount Door Service replaced the spring on our Martin double garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
SHAUNA M.
06/2013
5.0
garage doors
+ -1 more
Prompt professional service, great workmanship and competitive pricing. Excellent quality and value. Thank you!
Description of Work: Replaced two springs and adjusted garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Wanda P.
12/2012
5.0
garage doors
+ -1 more
Will was responsive to questions. Thorough in his explanations. Prompt in phone calls and appointments. He exemplifies a strong work ethic.
Description of Work: Quotes and site visit for replacement of garage door and automatic garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan S.
07/2012
5.0
garage doors
+ -1 more
Not much to add to above except a bit of behind the scenes information. I learned that Will and his spouse own and operate the business all on their own. He sells and installs/services while she maintains the admin. paperwork, etc. They are obviously terrific young people seeking to earn a decent living for their family by giving quality service. I was happy to give them my business and the job was worth every penny and more. Don't hesitate to call Will if the need arises Remember he does garage door service in addition to installation. I know you won't be disappointed.
Description of Work: I was enclosing my carport to make a garage. I found Discount Door on Angie's List and called them. Will, the owner, called back and came out to give me an estimate. He was a model of professionalism that is lacking in so many businesses today. He was on time, discussed my options honestly and actually talked me out of two options that I was leaning toward that would have meant more money for me. Instead, he gave me a quote that beat the nearest competitor by over $250 and working with him also gave me the advantage of not having to deal with a big box store. (I prefer to give business to local businesses when I can.) He had to coordinate with another subcontractor to what he required for installation and they coordinated nicely. I was to called when the framing was complete and the electricity ready for installation. He made an appointment to come out a few days later, came precisely when he said he would, and the installation was completed in an afternoon. Then, he meticulously went over all of the design and safety features with me. I had read on the internet that these doors should have a maintenance check annually and because Will does garage door repair as well, I asked him if I should set up annual maintenance with him. He said that given the quality of the door and electric opener I had installed, I should not need annual maintenance. He explained that 90% of door problems come from a wheel or more jumping the track, and that can easily be prevented by lubricating the wheels that run along the support track regularly. He showed me what to do and said any aerosol kind of lubricant like WD-40 would do the trick in a jiffy. (Once again, he had talked me out of more business for him by being honest to the customer.) All in all, I couldn't be more pleased. Will is a very nice young man with the work ethic and integrity of a much older generation. We need many more like him in my opinion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
DOUG S.
05/2007
5.0
garage doors
+ -1 more
They were prompt and completed the work in an excellent manner. I would definitely use them again and would recommend them to anyone else.
Description of Work: They installed two new belt driven Lift Master door openers and a new bottom rubber sweep on the double door.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Discount Door Service is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Discount Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Discount Door Service offers free project estimates.
Yes, Discount Door Service offers eco-friendly accreditations.
No, Discount Door Service does not offer a senior discount.
Yes, Discount Door Service offers emergency services.
Yes, Discount Door Service offers warranties.
Discount Door Service offers the following services: Garage doors and Garage Door openers. Service, repairs, and installations