Garage door repairs, garage door installations, and garage-door opener repairs. Local and family owned. Licensed/Insured. Award-winning Customer Service. Spokane: (509) 300-1119
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Garage doors and Garage Door openers. Service, repairs, and installations
Will was great - I bought a garage door tune up package which included replacing the rollers. He also replaced some cables to make everything run smoother. Garage opens and closes so much quieter now. I would highly recommend Discount Door Service.
Description of Work: Garage tune up & replaced rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Lon D.
07/2014
5.0
garage doors
+ -1 more
Out standing job. Done as scheduled. Good advance communications as well as onsite and closure. All work completed as expected. Belt drive is 10x quieter than chain. Thank you
Description of Work: Installed opener and did basic door maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$350
April Ayanna M.
07/2014
5.0
garage doors
+ -1 more
A two man crew came to my home to perform a maintenance check on my garage door. They were very professional and honest about the condition of my garage door (which was good). I really appreciated the fact that they did not overcharge me or try to sell me parts or services that was not needed. I highly recommend this provider.
Description of Work: Discount Door Service performed a maintenance check on my garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
James W.
07/2014
5.0
garage doors
+ -1 more
An excellent job all around and very thorough. Service tech./owner was very knowledgeable of the door and openers and adjusted doors and openers to properly close. I will definitely use Discount Door in the future and give them another A+!
Description of Work: Lubed and adjusted rollers and springs on 2 garage doors. Replaced rollers in need of replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
FPaul W.
07/2014
5.0
garage doors
+ -1 more
I can't verbalize adequately how impressed I am with the response and the honesty shown. This is a dealer I will use again.
Description of Work: When Discount Door arrived to do the work, Will, the representative informed me the garage doors did not need a tune-up at this point.
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Roberta S.
07/2014
5.0
garage doors
+ -1 more
Will was extremely polite and professional, great communication. He worked quickly in some very hot weather in an even hotter garage.without a single complaint. I thought his service prices were quite fair and I wouldn't hesitate to call on him again for services.
Description of Work: He replaced all the door rollers, lubricated, replaced the Lift Master chain drive gear assembly and adjusted the chain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
CHARLES D.
07/2014
5.0
garage doors
+ -1 more
Will was very prompt, considerate, and accommodating. Very knowledgeable! Did a good job. Pleasant to work with! I highly recommend Will and Discount Door Service !
Description of Work: Lubed tracks and rollers .Replaced garage door openers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$336
Raymond M.
07/2014
5.0
garage doors
+ -1 more
They excellent job! They were nice and pleasant to work with!
Description of Work: I bought a big deal for $89 Garage Door Tune-Up and Roller Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Judith B K.
07/2014
5.0
garage doors
+ -1 more
Yesterday, my door banged on the way up and again on the way down. I oiled the hinges and it helped but the resounding BANG kept happening whenever the door was in motion. I called Will and he came the same day and with one look, he diagnosed the problem...a worn trolley which was missing some teeth and banged whenever it hit a joint in the track of the garage door opener. He had the part in his truck and replaced it on the spot. The door now operates the way it should.
Description of Work: Replaced a worn trolley and lubed the hinges , track, and door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$72
Janet L.
07/2014
5.0
garage doors
+ -1 more
Great company. No one should use any one else
Description of Work: The automatic garage door wouldn't always open or close. The fix was the simple tightening of a piece and he didn't want to charge me. I had to insist that he take money for great service. Can't beat that!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
K G.
07/2014
5.0
garage doors
+ -1 more
Will arrived before the scheduled time and was very thorough in inspection of the door operation and explained everything. The door was jerking when closing. Part of the package I bought was to replace and lube the rollers. He was going to move the tracks but noticed that they were embedded into the garage floor coating. He didn't want to damage it so he took the longer route and removed each roller hinge. He suspected the end hubs were causing most of the jerking but first made sure the rollers weren't the cause. They weren't so he replaced the hubs. The door works like new and it only took him an hour. He cleaned up well too. I noticed the weather stripping was getting old and cracked and asked Will about it. He told me how to do it. I asked him to and he came back and replaced them. Definitely recommend Will if you need your door serviced.
Description of Work: Replaced rollers and both end hubs, lubed and checked overall operation of garage door. Replaced outside weather stripping on both sides.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Victor C.
06/2014
5.0
garage doors
+ -1 more
Will Anderson showed up within the time promised, explained what he was going to do and did it. The door has never operated better. He is punctual, skilled, quick and extremely polite. Hard to believe in this day and age such service is available. Thanks Angie!
Description of Work: Repaired a damaged garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Jamie S.
06/2014
5.0
garage doors
+ -1 more
Great company to work with, I wouldn't hesitate to use them again.
Description of Work: Replaced my garage door opener with a new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charles D.
06/2014
5.0
garage doors
+ -1 more
Showed up on time, explained what they were doing, did it, and left. Answered all my questions and was very professional and knowledgeable.
Description of Work: Tuneup of garage door opener. Replaced rollers, added lubrication, etc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Helen K.
06/2014
5.0
garage doors
+ -1 more
This was Angie's list "deal" and these guys did great and went out of their way to be helpful.
Description of Work: Serviced and checked out garage door and rollers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Steph R.
06/2014
5.0
garage doors
+ -1 more
Will was great! He answered the phone right away, kept us informed of his schedule, and even gave us a courtesy call 15 minutes before he arrived. The work was done within 30 minutes of his arrival. He came out the same day we called. Very friendly service.
Description of Work: Replaced two broken garage door springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
MARY G.
05/2014
5.0
garage doors
+ -1 more
repaired a broken garage door
Description of Work: my garage door broke on memorial day. The coil split, I called and Will answered and said that he'd be by, there was an $85.00 service charge for the emergency/holiday service. That was fine with me because I needed it fixed. He showed up and finished the job in less than one hour, he also waived the service fee because when I called him I told him that a "cable" had broken when he saw the problem, it was larger than a cable and he said that because of the cost to repair it he would waive the extra fee. He also changed a light bulb and serviced the unit. I will continue to use and recommend this company. I am so grateful, I called my usual garage door company and they wanted $250.00 per hour to come out on a holiday!!!!! Will is courteous, professional and honest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Paul C.
05/2014
5.0
garage doors
+ -1 more
He showed up on time. Checked everything out. The problem was a misalignment of the infrared sensor, and he straightened it out. Made sure everything was where it was supposed to be. He did it in 30 minutes or less, and charged the rate that was quoted on the phone. It was straight-forward and professional. Prior to Discount Doors, we attempted another contractor, and just coordinating schedules and lack of professionalism were problems. Not the case here. It was what it should have been, and Discount Door would the first I call should there be another problem.
Description of Work: Inspect the door opening system to determine why the door would not shut and routine cleaning and maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Karin B.
05/2014
5.0
garage doors
+ -1 more
I had a garage that had been turned into a family room and I wanted to convert it back into a garage again. The frame rails and motor had been removed and the garage door had been braced and sealed from the outside in such a way that it became a "wall." I called on Tuesday and spoke to Will who said he would be out on Wednesday between 3-5. He arrived around 4 on Wednesday and we looked at the door and the parts that had been removed. Will said he could reuse the existing frame rails but that it would be better to replace the motor and spring. They had been left outside for quite awhile and were in questionable condition. I agreed. The new parts come with a warranty, my old ones would have been "as is." I got an estimate for parts and labor and was told they could do the job Friday afternoon. I agreed to the estimate and told Will to proceed. Will arrived Friday afternoon, on time, with his co-worker, and began working. 3 hours later, I had my garage back. I found Will and his team to be professional and self-directed. They worked quietly, had all material, tools and parts with them. The work was performed as expected and within estimate. Very satisfied with this company and their work.
Description of Work: Reinstall existing frame rails, install new motor, install safety sensors, mount wall switch, install new spring, lubricate rails, remove restricting bracing from garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Margaret W.
05/2014
5.0
garage doors
+ -1 more
My old fiberglass garage door had numerous problems: the coil springs were shot, one of the cables was frayed, an the rails/tracks were bent. I was hoping parts were still available and that it could be repaired. Will came out Monday, at the agreed upon time, and checked everything out. As you would imagine, the parts are no longer manufactured. So we discussed the cost of a new door, and Will quoted me a more than reasonable price that was within my budget. So we made arrangements for him to install the new door a few days later. With each visit he was on time, very professional and very personable. A very nice young man. I would recommend him to anyone who needs work done on their existing garage door or to have a new one installed. The new door l looks great, and works perfectly. The only downside . . . the new door makes the rest of the garage look bad . . . so now I have to paint the garage!
Description of Work: Replaced a 36-year old garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Jesus M.
05/2014
5.0
garage doors
+ -1 more
We use the garage entrace as the main door to our home, so we use the garage door opener multiple times every day. I had the motor and springs replaced two years ago, so I wanted someone to perform general maintenance. A Discount Door technician called to let me know he was on his way (within the agreed time slot) and was very courteous and professional. No pressure to buy add-on services. Quick and thorough.
Description of Work: Replaced roller bearings on garage door (10) and lubricated hinges, plus general inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Carol G.
05/2014
5.0
garage doors
+ -1 more
Showed me the work completed. Answered all questions. Fixed light bulb though not part of service.
Description of Work: Tune up for garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$89
Janet L.
05/2014
5.0
garage doors
+ -1 more
They arrived promptly, took very little time and left the garage in great shape.
Description of Work: Maintenance of electric garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Charles K.
05/2014
5.0
garage doors
+ -1 more
Will arrived at the agreed time and performed the work in a professional manner and he answered several questions about door operation and maintenance for me. As a result of this visit I called him a few weeks later to replace a broken spring. The spring broke on Sunday and he was here before noon on Monday. After some discussion I had him replace both springs. All is well now. Pleased with responsiveness and quality of work.
Description of Work: Replaced all rollers, lubed door hinges and track, adjusted door. I have since used Will to replace a broken spring on the door (could not have been detected from service he performed).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
CECELIA G.
04/2014
5.0
garage doors
+ -1 more
A little bit difficult to get scheduled but they were responsive and did a great job.
Description of Work: oiled doors and replaced rollers.
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Service Categories
Garage Doors,
Doors
FAQ
Discount Door Service is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Discount Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Discount Door Service offers free project estimates.
Yes, Discount Door Service offers eco-friendly accreditations.
No, Discount Door Service does not offer a senior discount.
Yes, Discount Door Service offers emergency services.
Yes, Discount Door Service offers warranties.
Discount Door Service offers the following services: Garage doors and Garage Door openers. Service, repairs, and installations