Garage door repairs, garage door installations, and garage-door opener repairs. Local and family owned. Licensed/Insured. Award-winning Customer Service. Spokane: (509) 300-1119
Business highlights
26 years of trusted experience
Emergency Services Offered
Services we offer
Garage doors and Garage Door openers. Service, repairs, and installations
My husband called to ask for someone to come and look at the door, and Will came round just a few of hours later. Will knew exactly what the problem was (a gear failure that is apparently common in the model we have). He even had the spare part with him and was able to fix the garage door there and then. Will was polite, friendly, and efficient, and didn't try to sell us anything we didn't need or want (a complaint we had noticed on some of the reviews for other companies). We would definitely use Discount Door Service again.
Description of Work: Fixed our garage door, which had stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Kalyanraman B.
01/2015
5.0
garage doors
+ -1 more
As it turned out, the problem seemed to be with the motor, which is covered by a Warranty Service, so Will did not have to do any further work on the issue. Will responded to my message very quickly, came over promptly. He was professional, friendly, and informative. He gave me his assessment and explained how he came to it in an easily understandable manner. I will have no hesitation calling him again if the need arises.
Description of Work: checked out the problem with the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ericc W.
01/2015
5.0
garage doors
+ -1 more
It went quicker than estimated. They showed up on time and completed the work efficiently.
Description of Work: Installed garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Luis M.
12/2014
5.0
garage doors
+ -1 more
It was very good. They did the job while I was not there and I was satisfied. Everything was on time. We had no issues with the scheduling.
Description of Work: It was a deal for $89 garage door tune-up and roller replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Robert T.
12/2014
5.0
garage doors
+ -1 more
The job was done in a timely manner and we have been very satisfied with his work.
Description of Work: Mechanism tuneup and roller replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Sharon B.
12/2014
5.0
garage doors
+ -1 more
In Jan 2014 he replaced the main spring that lifts the door up and down. Spring snapped inside the holder. He replaced same, made sure it operated properly. Had the same young man back in Oct. to replace the rollers that allow the door to slide up and down when door opens and closes with electric door opener. Before he left he made sure all was working properly.
Description of Work: New rollers for garage door. This was the second time I have used this young man to repair my garage door. In Jan 2014 he replaced the main spring over the door. Did excellent work. , he was professional, knew what he was doing and fixed the problem in about one hour. I also recommended this young man to my next door neighbor ( gave her his business card ) he responded and took care of the main spring on her garage door. Would highly recommend this young man.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Beverly C.
12/2014
5.0
garage doors
+ -1 more
He came quickly, did a good job, was polite and on time. I have absolutely no complaints and would recommend him to friends and neighbors.
Description of Work: Replace the rollers, lubricated the rails, replaced the springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Claudia B.
12/2014
5.0
garage doors
+ -1 more
Very knowledgeable about what they were doing, they even put new rollers on door, fast and efficient, I will call them back if anything else goes wrong.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Hans B.
12/2014
5.0
garage doors
+ -1 more
The job was done fast and very professional. And owners naive (!) questions received explanatory answers in a polite manner.
Description of Work: Fixed failing closure of 2 garage doors. Replaced rail-wheels. Programmed 2 remote controls. Replaced 2 safety monitors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Aland R.
11/2014
5.0
garage doors
+ -1 more
Old garage door opener was removed and replaced with new one. He worked very quickly and the device was installed correctly. In addition, he assisted us in setting up the code for the numerical keyboard remote. He was meticulous in cleanup. Would definitely hire again for any garage door services.
Description of Work: Replace existing broken garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
David P.
10/2014
5.0
garage doors
+ -1 more
Technician Inspected existing door and track system for defects: Installed all new rollers, adjusted door and hardware as necessary. Advised customer on applicable garage door openers and installation requirements. Installed new electric garage door opener, controls, switches and automatic sensors as required by manufacturers specifications. Operationally checked all door functions and controls. Explained to customer, operating requirements, safety aspects of door operation and demonstrated operation, including manual clutch disconnect features. And provided customer with manufacturer's operating manuals. Needless to say, I'm extremely well satisfied with the professionalism, high quality of his workmanship, subject knowledge and the way he operates the business. The complete job was finished in less than 2 hours. Door works great. At $300 plus tax, this was a really good deal.
Description of Work: Installed new garage door opener & supporting hardware, new guide rollers, controls, sensors, and new bottom door seals and wiring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Charles S.
10/2014
5.0
garage doors
+ -1 more
Just as advertised. They did the work, did not try to up sell me! I will use them again.
Description of Work: Installed new rollers on the garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Rene P.
10/2014
5.0
garage doors
+ -1 more
Great! Very nice, prompt and garage door is perfect!
Description of Work: Tuneup of garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
James R.
10/2014
4.0
garage doors
+ -1 more
Provider was simply NOT capable of providing the service I needed.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$89
Pam R.
09/2014
5.0
garage doors
+ -1 more
Fabulous service. We called him yesterday and he came out today at the time he said he'd be here. Took him about 30 minutes to fix the door. It wasn't easy as the motorhome was in the garage and the door was broken in the up position. But he was able to quickly diagnose the problem, fix it in under 30 minutes, at a reasonable rate. He also made suggestions about other preventative measures we could take in the future. We will definitely call Discount Door Service again.
Description of Work: Came to our house to fix the RV garage door that would not close because the wires had come unwound.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Lorraine S.
09/2014
5.0
garage doors
+ -1 more
I was impressed with the knowledge he had regarding garage doors and his ability to adjust mine perfectly. He arrived on time, was personable and willing to please and he did good work I thought his price was right. I would call him again. I like the work that he did.
Description of Work: Put liner on my garage door and adjusted door to fit well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Phyllis P.
08/2014
4.0
garage doors
+ -1 more
The garage door is working fine for now.
Description of Work: I bought a Big Deal from them for a garage door tune-up and roller replacement.
Rating Category
Rating out of 5
responsiveness
4.0
Yes, I recommend this pro
$89
Barb S.
08/2014
4.0
garage doors
+ -1 more
He discovered a problem with a mechanism which he replaced. The service was fine.
Description of Work: I purchased a big deal for $89 for a garage door tune-up and roller replacement.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$164
Cheryl A.
08/2014
5.0
garage doors
+ -1 more
They were very courteous and and conscientious. I will be calling them again when I need any garage door services. I would recommend these young men to anyone else.
Description of Work: They changed the garage door rollers, adjusted the opener, and replaced the rubber seal on the bottom of the door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
HAROLD T.
08/2014
5.0
garage doors
+ -1 more
Will (owner) of Discount Garage Door did an outstanding job in the removal and replacement of our 20+ year old garage door opener with the new Lift Master garage door opener. He provided all of the services that he advertised that he would do during this installation with professionalism and efficiency. Highly recommend using him in the future.
Description of Work: Provider removed 20+ year old genie garage Door Opener and replaced it with a new Lift Master garage door opener. Provider also visually and mechanically checked out all hinges, rollers, cables, and springs for proper operation. Provider lubricated all hinges and rollers for smoother and quieter operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Robert K.
08/2014
5.0
garage doors
+ -1 more
provider scheduled work to accommodate tenant availability and determined that a garage seal was available that would not require painting making the job easier. provider came a second visit, accommodating tenant availability to install house color matching garage door seal.
Description of Work: performed garage door tune up & replaced weather seal around garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
Darlene S.
08/2014
5.0
garage doors
+ -1 more
He was fast, efficient, did a great job and the door is now working smoothly and quietly again.
Description of Work: A total service of our garage door which included new rollers. Since it is an over-sized door, he had to come back another day as our rollers are larger than those of normal sized doors. He did a return visit at no extra charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Rene R.
08/2014
5.0
garage doors
+ -1 more
Had an initial issue because I have an 8ft door and they didn't have the correct parts on the truck. We assumed I had a 7ft door. That was quickly rectified and the install went well without any further issues. Belt driven garage door opener is much quieter than my old chain driven door. Pleased with both the service and the product.
Description of Work: Purchased an Angie's List deal for a garage door opener and tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Evan R.
08/2014
5.0
garage doors
+ -1 more
Besides tuneup we also had the big torsion springs replaced (one had broken). When done door ran smooth and quiet, much better result than my own tow hours of lubricating and adjusting had achieved. Also they did _not_ use drippy lubricant on the drive screw so no residue on floor or car. Guys were young, earnest and open, easy communication and great result.
Description of Work: Replace torsion springs -- one was broken -- adjust and lube door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$185
GREG P.
08/2014
5.0
garage doors
+ -1 more
Honest, fast and fair prices!
Description of Work: Fixed overhead door and tuned/lubed two doors
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors
FAQ
Discount Door Service is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Discount Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Discount Door Service offers free project estimates.
Yes, Discount Door Service offers eco-friendly accreditations.
No, Discount Door Service does not offer a senior discount.
Yes, Discount Door Service offers emergency services.
Yes, Discount Door Service offers warranties.
Discount Door Service offers the following services: Garage doors and Garage Door openers. Service, repairs, and installations