ALL DRAINS & PLUMBING
About us
ALL DRAINS & PLUMBING is known for our offer we began business with and will always continue to offer which is, "Never an overtime charge for calls taken on NIGHTS - WEEKENDS or HOLIDAYS. We are also noted for answering our phone immediately if not sooner! We accept all major forms of credit and are the only company that we know of that not only offers a Senior and Military discount but also a Single parent discount!
Business highlights
Services we offer
Plumbing/Remodels. &We clear all drains of there blockages using whatever method that will best suit the situation. This includes, blow bag and hydro jetting which is the only proven method for clearing a mucked up line that has a mud, cableing, sand or grease blockage. We also offer maintenance accounts for those customers that have re-occuring problem lines which have cause unpleasent messes in thier house and that cannot yet undertake the sometimes costly repair of the problem line., silt
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
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Once we cleared out the first drain line, we also needed to snake the mainline and found there were some roots growing into the sewer line. He explained that as soon as the blockage is cleared we would hear a huge "rumble" or noise of all the water rushing out of the line to the city sewer and that's exactly what happened! It was reassuring to actually hear the blockage being cleared to know that the line was opened up.
The one thing we didn't realize was that they charged a travel fee ($25 I believe) that we were not aware of when we made the call. It was a Sunday night when they came out and the 2 drains were snaked and cleared within about an hour. Overall, very impressed with the service.
The second visit went just as well. Again very prompt, easily replaced the sink and toilet, and installed the water fixtures with attention to detail. Also, no mess left for me to clean. Very impressed with the time and quality work put into the projects. David informed me of any concerns he had about the work he was being asked to complete. Again my questions and concerns were answered and helpful suggestions provided.
Very impressed with David and crew of All Drains and Plumbing. Will contact this company if any further work is required.
His son came over to help him and was also very courteous and professional. I'm not sure why the first review was so negative, but I can only guess it was the customer's bad attitude and not David's. He was at my house for half the day and he was nothing but kind and very understanding of our situation. I was worried after hours and hours of pulling out tree roots, but he was very conscientious about our budget and let us know what the total was as he was continually working.
I would definitely encourage other people to use his services and call him. He came over to the house when 3 other plumbers were unable to (also from Angie's List!) and he stayed until the job was done and done right. I will definitely use his services in the future; and I will recommend him to any of my friends and neighbors in the future.
When I returned in May, I called David to come and turn everything back on. When there was no water flowing into the system, David discovered that the Well Pump (which was less than two years old), had cracked, which he said was due to freezing. My HOW did not cover this loss, which was due to leaving water in the system and allowing it to freeze. David did not see that this was his responsibility and indicated that turning off the electricity to other parts of the system, did not include the well house. Somehow, intuitively, I should have known this. The new pump cost me $ 600.00.
I had observed my husband winterizing the plumbing system for ten years and had, alone, turned the system back on without any problems. David would not listen to anything I told him about the system. He had his sons with him, teaching them and one of them broke the crystal cover of the UV light . Without that cover,the system could not pump water into the house. Again, David did not consider this his problem and he and his son left, saying, "I'm late for my next job". The next day I went into Spokane and purchased a new crystal cover and installed it myself. However, there was still no water flow. I called David and told him that I had paid him over $1700.00 and I still didn't have water. He returned my call and was very angry and said he would return to my home , but after this, we would not have any further association. Because David was so angry over the phone and because his past actions had indicated that he had no respect for my suggestions, I called a neighbor to come to the house to be with me. David arrived shortly before my neighbor and was berating me loudly when my friend appeared. This abusive behavior stopped immediately. David was here about an hour, before the water began flowing again. I don't know what he did to stop it in the first place, nor do I know what he did to restart it.
In the future, I will winterize my home without any assistance.I can't do any worse than David and All Drains and Plumbing did !!
Licensing
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