Air Flo Heating Inc

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VERY WELL. HAD TIME ESTIMATES FROM OTHER COMPANIES THAT THE JOB WOULD TAKE 3 OR 4 DAYS TO COMPLETE. AIR FLO COMPLETED THE INSTALL IN 5 HOURS.

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Great !Installation was fast . Great service. Very please with the whole operation

Great !Installation was fast . Great service. Very please with the whole operation

Installed Mitsubishi heat pump. The heat pump will work until -5*. When I called Mark, he out here within a half hour. It was a totally different experience than that I had with a company earlier. Everyone with Airflo was terrific. I can't think a negative thing to say about them.

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Air Flo was awesome! Joel came to give me a quote and go over the design and plan for the installation. He was very thorough and set very specific expectations for how the job would go. He also helped me with the information I needed to write a proposal for my condo association. My installer was Chris. He arrived on time and the installation went exactly as Joel had promised. In fact, Chris was able to install the indoor unit in a manner that looked better than what Joel and I had discussed- it looks great! The electrician, Bob, from Cascade even did some extra work for me. They were done by mid afternoon, and everything looks great. Both the indoor and outdoor units are very quiet, I  can't even hear the the fan. Air Flo also took care of the PSE rebate paperwork. I would definitely recommend Air Flo and Mitsubishi.

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We have used this company for 6 years. Airflow stays in touch, provides reminders, and hires people who know what they're doing. Their pricing is fair and the employees are courteous. Best of all worlds.

They're efficient and prompt and do a good job.

Perfect!

Jara our comfort specialist (sales person) was knowledgeable and helpful without being pushy.
She showed us our options, pointed out the good points of each, and when asked recommended choices.
She really understood her product, how to size it, and what worked in our area.
I am a very technical person, and was unable to stump her with technical questions.
I learned from the experience.
This was followed up with a pre-install survey of our home and the installation.  During this time both my wife and I were consulted about placement and finish in the installation.  We were warned about possible add in costs (the same info provided by Jara) so there would be no doubt about expectations.
We had delayed the install so I could be home, but my schedule changed and I was away.  The crew came in, made my wife feel very comfortable and secure with them in our home.  Even though there were considerable issues with the install (the home's problems not Air Flows) they remained professional and personable.  The install extended beyond their projected time scale so they brought in additional people to get things back on track.  Once the install was complete, everything was cleaned up and it looked as if no one had been there (except for the new furnace and heat pump that is.)
All in all the installation was a pleasurable experience in my wife's eyes.  You have no idea how important that was to me on my return.
The following week Jara came back out to check out our installation, provide training, and answer questions.  She was professional, personable, and made a point of letting us know she was only a phone call away. A strong customer support message to the customer (me.)  She provided some suggestions and maintenance recommendations that were helpful in understanding our responsibilities in maintaining this new equipment.  Heat pumps are new to both my wife and I.
During that time we mentioned a cold spot in our home.  She provided a timely estimate on adding a heat register and we scheduled an install the following week.  We were called within a couple of days and they showed up the same day, adding another register as requested.  Once again when they were done everything was cleaned up and it looked like no one had been there (except for the new register.)
A few days later the inspector showed up.  His comments were that we had a very professional and clean installation and that we should be happy with the quality of work that was done.
I am very pleased with all that Air Flow did, all of their people, and the equipment that they installed.
I would heartily recommend them to any and all that want quality products and workmanship with professional and knowledgeable staff who are just plain fun to be around.

We called and set an appointment for a complete inspection and service on our heat-pump system.  The serviceman was very punctual, friendly.and extremely knowledgeable of the system.  This was our first service since purchasing the house and I asked several questions regarding the heat-pump.  He answered all my questions without hesitation and offered several suggestions on how to save money on heating bills.   The system has a programmable thermostat that he reprogrammed and showed me how the system works.  The system has an electronic filter that requires cleaning once a month.  He also showed me how to clean it and told me about a replacement filter that was not electronic and only requires replaced once a year.  I was offered an annual service, which I signed up to receive.  After he left I was surprised to see that he had repaired the insulation on the cooling line from the outdoor heat-pump unit to the house.  Overall it was a very professional experience.

They are the best and only place for heating and cooling.  They are really good.  They put in a really nice heat pump.

They are very good. I like everything about them. They are very good people. I am impressed by their professionalism and they do good work.

I always get good feedback from my clients when I refer them to this company. They are quick, responsive and professional.

They were prompt and professional. They provide great service. They are diligent and walsy take care of our needs.