Air Flo Heating Inc. has been serving the Kitsap & Olympic Peninsula and San Juan Islands for over 39 years and we thank you for giving us the opportunity to become your indoor comfort specialist. You can always depend on a highly trained and professional technician, whether it be new construction, replacement of existing equipment or routine service maintenance. Each Technician has been back ground checked by Choice Point Inc. and participates in our company wide weekly drug testing program. Additional DBA - Bequettes Air Flo Heating Company Inc. Additional phone - (360) 307-7822. Additional contact names - Mark Bequette & Harriet Vines.
Business highlights
51 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning, Ductless Heat Pumps, Heat Pumps, Geo Thermal, Gas fireplaces and furnaces, duct cleaning, boilers reverse cycle chillers, hydronic floor systems, & gas inserts.
Description of Work: ......................................................................................
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
david W.
01/2017
4.0
heating & air conditioning/hvac
+ -1 more
VERY WELL. HAD TIME ESTIMATES FROM OTHER COMPANIES THAT THE JOB WOULD TAKE 3 OR 4 DAYS TO COMPLETE. AIR FLO COMPLETED THE INSTALL IN 5 HOURS.
Description of Work: NEW HVAC SYSTEM INSTALL
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating Co and taking the time to review us. Team Air Flo
Todd O.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating and your kind words. Team Air Flo
dawn H.
11/2016
5.0
Great !Installation was fast . Great service. Very please with the whole operation
Description of Work: ductless heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you again for choosing Air Flo Heating and for ALL the business your family has allowed us to do. Make it a great day! Team Air Flo
dawn H.
11/2016
5.0
Great !Installation was fast . Great service. Very please with the whole operation
Description of Work: ductless heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bruce B.
10/2016
5.0
heating & air conditioning/hvac
+ -1 more
Installed Mitsubishi heat pump. The heat pump will work until -5*. When I called Mark, he out here within a half hour. It was a totally different experience than that I had with a company earlier. Everyone with Airflo was terrific. I can't think a negative thing to say about them.
Description of Work: Installed heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating and taking the time to review us. Team Air Flo
Robert W.
03/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating Company to be your trusted service provider. Team Air Flo!
GARY M.
02/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Install heat pump system. Excellent job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Air Flo Heating Inc
Thank you for the nice comments and choosing Air Flo Heating Company We appreciate the opportunity to be your trusted service provider for many years. Team Air Flo!
Sandy B.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating to be your trusted Service provider. Team Air Flo!
Michelle B.
04/2015
5.0
heating & air conditioning/hvac
+ -1 more
Air Flo was awesome! Joel came to give me a quote and go over the design and plan for the installation. He was very thorough and set very specific expectations for how the job would go. He also helped me with the information I needed to write a proposal for my condo association. My installer was Chris. He arrived on time and the installation went exactly as Joel had promised. In fact, Chris was able to install the indoor unit in a manner that looked better than what Joel and I had discussed- it looks great! The electrician, Bob, from Cascade even did some extra work for me. They were done by mid afternoon, and everything looks great. Both the indoor and outdoor units are very quiet, I can't even hear the the fan. Air Flo also took care of the PSE rebate paperwork. I would definitely recommend Air Flo and Mitsubishi.
Description of Work: Air Flo installed a Mitsubishi ductless heat pump in my condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating Company and the nice comments, we appreciate the business. Team Air Flo...
Ron J.
03/2015
2.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: The service manager was rude and condescending. He was only concerned about how fast he could get the job done and does not listen to your concerns. They have some very good technicians, but they desperately need update training and some higher quality tools and equipment. They are definitely not good at brazing and welding and some techs are not very good at troubleshooting problems. They did a poor cleanup each time they left, leaving sharp metal shavings and sheet metal screws everywhere. No follow up call on the installation either. I had to call them. One more thing, they are very reluctant to mention any or all of the rebates available and then give every excuse why they can't give you a specific rebate. Verify with the company issuing the rebates, do not believe Air Flo Heating. One more disturbing aspect was their lack of safety many times. They pressurized the copper line to check for leaks a significantly high PSI and then just cut the line to release the pressure in my basement. Sounded like a small explosion and could have injured someone as they were 5 people nearby.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$17
Response from Air Flo Heating Inc
Mr. [member name removed], Thank you for choosing Air Flo Heating Company and taking the time to review the services we provided to you. We ask for these reviews and honor all feedback good and bad, so we can continue to strive for 100% satisfaction or your money back. I sincerely apologize that you did not get the 100% satisfaction that we have built our company on for more than 41 years. I guarantee that we will listen and correct all your concerns and hope to have the opportunity to earn your trust back. I have discussed in depth all comments and concerns with our Production Manager, Comfort Consultant and Installation team to better understand why this happened and what we will do to learn and correct your job and all jobs into the future. Air Flo Heating conducts a weekly Safety – Training meeting every Tuesday and this will be our next topic. I do thank you again for these comments, I will be contacting you myself to make a plan to deliver the satisfaction you deserved. Sincere Apologies, Joel R. Berson General Manager
Rebecca M.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Checked air conditioning. Can't be fixed without replacing total A/C/heating unit. They recommended we wait until heater dies, as it will be expensive. Not happy with news, but thought they were honest.
Rating Category
Rating out of 5
professionalism
5.0
Dicko L.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: These folks are real pros. They even dress like pros. They did a frst class installation with quality tools and products and even CLEANED UP when they were done. I'd use them again in a heartbeat. A class act.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating. We sincerely appreciate your business and the review. Looking forward to being your trusted service provider for many years. Make it a great day! Team Air Flo...
Bill N.
04/2014
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: We lost heat on our propane forced furnace. The service tech arrived about 3 hrs. after our call for help. The tech was able diagnose the problem rather quickly. He a replacement part on the truck. Unfortunately that part failed as did several more. He had to return to the shop for additional parts. Eventually the problem was solved. We were satisfied with the repair.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$359.89
Response from Air Flo Heating Inc
Thank you for the review. We appreciate your business. Team Air Flo!
Sarah M.
10/2013
5.0
heating & air conditioning/hvac
+ -1 more
We have used this company for 6 years. Airflow stays in touch, provides reminders, and hires people who know what they're doing. Their pricing is fair and the employees are courteous. Best of all worlds.
Description of Work: Replace filter for our heating system, checked out system thoroughly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Response from Air Flo Heating Inc
Thank you for the review and opportunity to be your service provider. We appreciate your business! Team Air Flo...
Norris H.
05/2013
5.0
heating & air conditioning/hvac
+ -1 more
They're efficient and prompt and do a good job.
Description of Work: They came and re-installed the filters on the heat pump. They come on an annual basis and clean and inspect the units. At the last inspection, they found that the compressor had worn out and would need to be replaced. It was a quoted at $2500 and they gave me 10% off.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
Response from Air Flo Heating Inc
We appreciate the nice comments and opportunity to be your service provider. Air Flo Heating Co.
Barbara B.
04/2013
5.0
heating & air conditioning/hvac
+ -1 more
Perfect!
Description of Work: A new Mitsubishi ductless heating/cooling system was installed. I wanted the outside fan put around to the side of the garage.which cost a bit extra due to a long run of copper tubing but well worth it to me. The personnel were courteous, wore shoe covers in the house and cleaned up after themselves. The inside installer answered any questions I had cheerfully and went about his business professionally. The electricians working outside did an outstanding job of extending the tubing with a white cover neatly and tidily to the side of the garage. All in all it took about two hours and what a perfectly professional looking job it is! I couldn't ask for more. I give them Air Flo my heartiest recommendation if you are needing their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
Response from Air Flo Heating Inc
Thank you (member name removed) . We appreciate the nice comments and opportunity to be your service provider. Air Flo Heating Co.
Jim D.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
Jara our comfort specialist (sales person) was knowledgeable and helpful without being pushy. She showed us our options, pointed out the good points of each, and when asked recommended choices. She really understood her product, how to size it, and what worked in our area. I am a very technical person, and was unable to stump her with technical questions. I learned from the experience. This was followed up with a pre-install survey of our home and the installation. During this time both my wife and I were consulted about placement and finish in the installation. We were warned about possible add in costs (the same info provided by Jara) so there would be no doubt about expectations. We had delayed the install so I could be home, but my schedule changed and I was away. The crew came in, made my wife feel very comfortable and secure with them in our home. Even though there were considerable issues with the install (the home's problems not Air Flows) they remained professional and personable. The install extended beyond their projected time scale so they brought in additional people to get things back on track. Once the install was complete, everything was cleaned up and it looked as if no one had been there (except for the new furnace and heat pump that is.) All in all the installation was a pleasurable experience in my wife's eyes. You have no idea how important that was to me on my return. The following week Jara came back out to check out our installation, provide training, and answer questions. She was professional, personable, and made a point of letting us know she was only a phone call away. A strong customer support message to the customer (me.) She provided some suggestions and maintenance recommendations that were helpful in understanding our responsibilities in maintaining this new equipment. Heat pumps are new to both my wife and I. During that time we mentioned a cold spot in our home. She provided a timely estimate on adding a heat register and we scheduled an install the following week. We were called within a couple of days and they showed up the same day, adding another register as requested. Once again when they were done everything was cleaned up and it looked like no one had been there (except for the new register.) A few days later the inspector showed up. His comments were that we had a very professional and clean installation and that we should be happy with the quality of work that was done. I am very pleased with all that Air Flow did, all of their people, and the equipment that they installed. I would heartily recommend them to any and all that want quality products and workmanship with professional and knowledgeable staff who are just plain fun to be around.
Description of Work: We had a new furnace and heat pump installed. A follow up about a week later added an additional heat register to move the air better.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Norman B.
02/2013
5.0
heating & air conditioning/hvac
+ -1 more
See above. Anyone who wants a referral or private discussion, call me at 683-8046.
Description of Work: Air Flo Heating is my number one choice for any kind of work relating to heating and cooling including solar installations. What has impressed me the most about them and working with five different poeple is their exceptionally open, honest c,ooperative style of professionalism and customer service. I have used them for radiant floor heating when I built my home. I have used them for a solar installlation which ultimately I did not do for a lackf cost effectiveness and I have gone tpo them whemn I needed advice or supplies when I had a DIY project. Always professional, always honest, always helpful and, in my experience, always cost effective and willing to work with me on my DIY projects. If my experience is any indication, no one will be disappointed by employing Air-Flo Heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Air Flo Heating Inc
Thank you Member for the kind words and for choosing Air Flo Heating Co. We appreciate your business and trust!
Bruce N.
01/2013
5.0
heating & air conditioning/hvac
+ -1 more
We called and set an appointment for a complete inspection and service on our heat-pump system. The serviceman was very punctual, friendly.and extremely knowledgeable of the system. This was our first service since purchasing the house and I asked several questions regarding the heat-pump. He answered all my questions without hesitation and offered several suggestions on how to save money on heating bills. The system has a programmable thermostat that he reprogrammed and showed me how the system works. The system has an electronic filter that requires cleaning once a month. He also showed me how to clean it and told me about a replacement filter that was not electronic and only requires replaced once a year. I was offered an annual service, which I signed up to receive. After he left I was surprised to see that he had repaired the insulation on the cooling line from the outdoor heat-pump unit to the house. Overall it was a very professional experience.
Description of Work: Provided an initial winter inspection and service to our heat-pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Air Flo Heating Inc
Thank you for choosing Air Flo Heating Co. We appreciate your business and trust!
05/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are the best and only place for heating and cooling. They are really good. They put in a really nice heat pump.
Description of Work: I used Air Flo Heating Inc for heating and AC repairs. They installed a heat pump and air handler. They got me signed up on Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Carolyn R.
04/2012
5.0
heating & air conditioning/hvac
+ -1 more
They are very good. I like everything about them. They are very good people. I am impressed by their professionalism and they do good work.
Description of Work: I use Air Flo Heating Inc. for heat pump and airflow services. They installed it many years ago and they keep it crumble along for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheryl P.
03/2012
5.0
heating & air conditioning/hvac
+ -1 more
I always get good feedback from my clients when I refer them to this company. They are quick, responsive and professional.
Description of Work: They repaired my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Mona S.
02/2012
5.0
heating & air conditioning/hvac
+ -1 more
They were prompt and professional. They provide great service. They are diligent and walsy take care of our needs.
Description of Work: They cleaned the filters on our heat pump.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Natural Gas Lines,
Gas Logs,
Fireplaces,
Air Duct Cleaning
FAQ
Air Flo Heating Inc is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 6:30 AM - 5:00 PM
Tuesday: 6:30 AM - 5:00 PM
Wednesday: 6:30 AM - 5:00 PM
Thursday: 6:30 AM - 5:00 PM
Friday: 6:30 AM - 5:00 PM
Saturday: Closed
Air Flo Heating Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Air Flo Heating Inc offers free project estimates.
No, Air Flo Heating Inc does not offer eco-friendly accreditations.
No, Air Flo Heating Inc does not offer a senior discount.
Yes, Air Flo Heating Inc offers emergency services.
Yes, Air Flo Heating Inc offers warranties.
Air Flo Heating Inc offers the following services: Heating & Air Conditioning, Ductless Heat Pumps, Heat Pumps, Geo Thermal, Gas fireplaces and furnaces, duct cleaning, boilers reverse cycle chillers, hydronic floor systems, & gas inserts.