FINANCIAL SERVICES TO THE EMPLOYEES AND FAMILY MEMBERS OF THE CITY OF SEATTLE AND ANYONE WHO LIVES OR WORKS IN THE STATE OF WASHINGTON. PERSONAL ACCOUNTS, BUSINESS ACCOUNTS AND SERVICES, LOANS, REAL ESTATE, AND INVESTMENT SERVICES.
I tried to open up an account, they initially told me I needed mail from the brand new building I had just moved into. I returned and was put in the queue to wait for a banking assistant. Five people came in after me, three were waited on and completed before they dealt with me, a long time to open up an account. I returned about a month later to deposit a large check into my account and they took over an hour to get it deposited as they have no walk up tellers. I forgot my ATM 4 digit code and they kept referring me back to the 1-800 card services number which refused to accept my date of birth, including when one of the assistants tried,and kept referring me back to the local branch. Very dissapointed, a walk up teller could have made this deposit in under five minutes. The staff tried to help but were unsuccessful for over an hour.
Description of Work: Tried to open a credit union checking and savings account. The teaser rate was $25.00 to open one up
Rating Category
Rating out of 5
quality
2.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
NORMA B.
05/2005
4.0
mortgage broker
 + -1 more
THEY HAVE BEEN EASY TO WORK WITH. THEY ARE CARING AND EXPLAIN THINGS WELL. I WAS AMAZED THAT, EVEN WITH THE DISTANCE BETWEEN US, THEY WERE SO VERY COURTEOUS.
Description of Work: THEY ARE THE ONES THAT HAVE THE MORTGAGE ON OUR HOME AND FOR THE REMODEL ON OUR HOME.
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Service Categories
Banking/Credit Unions,
Mortgage Companies
FAQ
SEATTLE METROPOLITAN CREDIT UNION is currently rated 3 overall out of 5.
Wednesday: 10:00 AM - 6:00 AM
No, SEATTLE METROPOLITAN CREDIT UNION does not offer free project estimates.
No, SEATTLE METROPOLITAN CREDIT UNION does not offer eco-friendly accreditations.
No, SEATTLE METROPOLITAN CREDIT UNION does not offer a senior discount.
No, SEATTLE METROPOLITAN CREDIT UNION does not offer emergency services.
No, SEATTLE METROPOLITAN CREDIT UNION does not offer warranties.
SEATTLE METROPOLITAN CREDIT UNION offers the following services: FINANCIAL SERVICES TO THE EMPLOYEES AND FAMILY MEMBERS OF THE CITY OF SEATTLE AND ANYONE WHO LIVES OR WORKS IN THE STATE OF WASHINGTON. PERSONAL ACCOUNTS, BUSINESS ACCOUNTS AND SERVICES, LOANS, REAL ESTATE, AND INVESTMENT SERVICES.