O'Neill Plumbing

Description of Work: He tightened pipes under 1 sink and rooted out 3 toilets that ran slowly

Description of Work: They repaired a leak in the kitchen sink.

Description of Work: Fixed small plumbing issues

Description of Work: Bathroom drain was clogged x4 days. Drain unclogged.

Description of Work: They service was used for general plumbing work.

Description of Work: Another great experience with O'Neill plumbing

Description of Work: They snaked a kitchen drain in a unit in our apartment building.

Description of Work: Repaired a leak in an interior sewage pipe, along with a pinpoint leak that I previously was unaware of.

Description of Work: Great plumbing company

Description of Work: O'Neill installed two new faucet and drain sets in a bathroom, and replaced an instant hot water heater in the kitchen. The fellow that came was very professional, and worked diligently. He was also very careful to clean up when he was done.

Description of Work: Came out promptly on the weekend to fix pipes under the sink.

Description of Work: We had a sewer back-up in my basement's bathtub that has been getting worse for days despite my husband's effort to snake, use drain openers etc. I called O'Neill, told them the problem and got me somebody in 5 hours to fix my problem.

Description of Work: They did some plumbing work for me.

Description of Work: I needed to have a drain snaked after having pasta clog it. See the overall story for more detail.

Description of Work: Fix issue with sewer gas entering our master bath from the bathtub drain. Our renovation guy did not properly install the drain pipe with a p trap among other things he never finished but that is another story.

Description of Work: Cleared kitchen drain.

Description of Work: They performed our annual sewer line cleaning. Very professional and punctual. Performed the job quickly and efficiently.

Description of Work: In this case I asked for a technician to come out but it turns out the problem was really simple and I could fix it myself in just a few seconds. They asked me to explains the problem and helped me diagnose potential causes and was right on the spot with the solution - in the end it didn't cost me anything whereas they could have come out, fix the problem in 3 seconds and billed me for $80.

Description of Work: Replaced copper water lines (hot and cold) in crawl space and wall to powder room lavatory and toilet, and hose bibb at back of house, and added isolation valves. Replaced split copper water line to hose bibb at front of house, added isolation valve. Replaced laundry sink faucet.

Description of Work: We needed a new water heater and a new toilet.

Description of Work: My pest company told me that they thought I may have a small leak in a pipe in my crawl space as my insulation around a pipe was wet. Needed someone to check to see if there was a leak.

Description of Work: My kitchen sink was making a terrible squealing/groaning sound when I ran the water and the sprayer was leaking when used including causing a small leak under the sink. Plumber, Tyler, replaced aerator at faucet which stopped squealing sound (as well as increased water pressure significantly). He also tightened a connection on sprayer which fix leak at sprayer as well as small leak under sink. Overall work took about 20 minutes.

Description of Work: UPDATE DEC 6th, 2012. Raising my overall rating and professionalism to an A for the experience I just had. Tim O'Neill called me personally first thing this morning to apologize for my experience, and offered to cover the cost of the second visit. He went on to explain the training and customer professionalism both his plumbers and office staff are trained for, and in my case they missed the mark. He expressed genuine concern with my experience, compassion and willingness to understand what exactly happened to my home as a result of the incident. In this day and age of increasing impersonal digital interactions, it was a refreshing personal dialog and reconciliation of a bad customer experience. I was fortunate enough to satisfy my curiosity about whether the owner/operator at O'Neill would agree with how the situation was handled - and it does speak volumes about Tim and O'Neill's high level of integrity. Thank you. It's unfortunate that my first experience could have been one that kept me as a loyal customer, instead I will turn anyone who asks away from using O'Neill Plumbing. Here are the facts and you can make your own determination on whether to use them - perhaps my experience was unique. Whether it was or not, it's how they chose to handle me as a customer after services were rendered with which I have a problem. I would be very curious to know if the owner operator of this company, after hearing this experience, would agree with their actions or handle it differently - it would speak volumes about the integrity of this organization. I made an appointment with O'Neill because hot water from was coming out of our bathtub faucets a little yellowish in color. I want to be clear here that our home was built 10 years ago (and purchased by me less than a year prior to this review, where a spotless appraisal/inspection was done on our plumbing and sewer system), with high end finishes, and prior to me making this appointment there was nothing wrong with our plumbing other than slight hot water discoloration. The plumber arrived, and did an inspection of all the bathrooms in my home. He disassembled all faucets in the sinks and tubs (except the Master bath tub, which is not in question here) to access the screens/filters in the faucets. He showed me one screen in particular and there were bits of copper in the screens, which he said is common, but not likely the cause of my issue. He then reassembled all the faucets in the home (or perhaps did this after the hot water heater inspection). He then went on to the hot water heater. After about 15 minutes he showed me a bucket of very dirty brown water that had come out of my water heater, which was most likely my issue. He then went back and continued to flush the water heater, and after an hour advised me the dirty water was not getting flushed, and his recommendation was to replace the water heater at roughly $3700. So he made arrangements to schedule the replacement at my request. I paid him ~$360 for this visit. That day (evening), my wife gave my kids a bath in their bathroom, which is on the 3rd floor of my home and directly above my home's second floor front door/porch. The next morning, I noticed the my front door porch/mat was soaking wet and there was a puddle around it. My porch is covered, and when there is rain it's noticeable around the perimeter of my porch - however it was dry everywhere else except around the front door. I looked up above my front door and there is water damage to the paint above the front door. I put 2 and 2 together and remember the plumber was here yesterday, and I go upstairs to my kids bathroom and run the faucet in the bath, and water is streaming out from below the metal plate surrounding the water faucet handle. When I unscrew the plate and run the faucet, water is pouring out the mechanics of the lever inside the walls of my house, which has obviously caused the water leakage damaging my paint, walls, patio deck and front door mat. So I call O'Neill and explain the matter, including the previous visit from their plumber, explaining the work he

Description of Work: Unclogged an overflowing toilet and analyzed issues with leaking kitchen and laundry faucets.

Description of Work: We had a bad odor coming from a sink cabinet. The vent pipe was removed and found to be cracked. It was replaced and the problem was solved.