Mcbride Construction Resources Inc

Our Homeowner's Association worked with Rick M. for several months on a fix for a soil erosion issue under our building. After not resolving the issue we were sent a final bill for over $300, which included the 20% management fee. I had to constantly call and email Rick for updates, time after time. When they came out to perform a fix they said we needed a permit. They actually did not need a permit, two better qualified companies actually confirmed that for us and did the work for us. Please take your business elsewhere if you have the opportunity, McBride does not deserve it.

We had major work that needed to be done on our house, due to flooding that affected the house's second floor, the ground floor, and a finished basement. The floors (both wood and carpet), ceilings, walls, and fixtures had to be repaired or changed. The complex project required a bunch of subcontractors. The initial communication went fast and well, and the estimate was comprehensive and approved by our insurance. We had some problems communicating with the project manager to finalize the scheduling, but that got resolved pretty painlessly, and we could get McBride to do the work in exactly the 3 weeks that we were able to move out of the house. The work was completed on time and was excellent on all levels--the house looked as good as new when we moved back. The one upgrade we asked for, replacing some carpeting with wooden floor, was discussed in detail, agreed on, and we were given a written contract for the out-of-pocket cost that this would take. There were other minor changes that we asked for, within the approved budget, and McBride and its people proved very flexible in accommodating them. The only issue that arose was the one with the moving company (which McB had apparently in the meantime stopped working with). They did not take proper care of some items. Worse yet, they totally went over the estimated moving cost that was approved by our insurance and agreed on by McBride as the main contractor. McB did not catch that at first, so our initial invoice from them, which should have contained only the extra upgrade we had agreed on, showed instead this additional huge (!) amount due for the moving. The issue took some time to resolve as we went back and forth between McB and the insurance. In the end, McBride, who had already paid the movers, "ate" this considerable extra cost themselves. This was the right thing to do -- but still it was a huge relief to see McBride behave in such a professional and fair way once they got all the facts straight. I hope they have better movers now. We are more than pleased with all the other aspects of their work and would hire them again without a second thought.

Sometimes they wouldn't call or answer my emails. They claimed that if they drilled a hole in the bath tub, it would cause the bathtub to crack. The hardware store was the one who gave me the piece to fill me in. There was no flow. They were disrespectful because they thought they were dealing with women who didn't know anything.

Everything was done in a very professional manner from the beginning to the end. We stopped by as the work was done, and we were pleasantly surprised by how the crew was executing it. It was well organized, clean, and the crew seemed knowledgeable. Our place requires extra caution with moisture isolation they obviously knew what they were doing. The management, both from McBride and the hardwood floor superintendent was responsive and punctual. In our case, there was an insurance company, a homeowner's association, and a management company involved, not an easy case to deal with so many entities. McBride folks knew exactly how to handle everything and get it moving expediently. After work was done, there was a defective plank (a manufacturer's defect), and they responded and replaced it quickly. This company is on our list now - we'll be happy to hire them for another job

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They were very professional and timely.  They followed up with all requests and finished by the date they agreed upon.  Very happy!

Between the insurance company claims adjuster and McBride Construction it was the worst experience I have had with an insurance claim. I might as well have been the project manager myself with all the time it took to coordinate and schedule between the two companies.
Work was eventually completed and done to our satisfaction. Small jobs do not appear to be a priority.