Can't Stop Moving

I cannot fully articulate how amazing Can’t Stop Moving is. Eric, John, my packers: John & Andre, and my cross-country driver Brandon (also a packer) were fantastic! They made my move from Seattle to Charlotte a breeze. Every thing arrived without a scratch (except the nightstands Macy’s Furniture Gallery boxed up, but that’s another matter). Brandon and the local team were great. They put all of the boxes and other stuff in the appropriate rooms and assembled all of beds. Brandon even texted and recommended a restaurant since he is a little familiar with the area. Thanks Brandon! Can’t Stop Moving is an A+ class act. I HIGHLY recommend them, especially for cross-country moves.

Fast, professional service. Had one little glitch when moving into new home but company corrected immediately!! Very pleased!

Exceptional and worth every penny.

Absolutely brilliantly.

Absolutely wonderful! Best guys ever!

Good except for dropping screws and bolts on road in front of house, causing me to spend time to pick them up.

 The packing and moving went brilliantly. The crew were intelligent, cheerful and hard working throughout the 12 hour day. There was no unexpected damage. (A couch that we thought would be impossible to get out had a small scratch, but was moved). When I returned the Eco boxes that I rented, I let the owner know that his estimate (he came to the house) was $1,000 less than the final price. The final price was very fair, given the long day, the ferry, etc. He insisted on not charging me for the Eco boxes and insisted on giving me a $250 refund and wrote a cheque on the spot. I would highly recommend them for any job, large or small.

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We started out being rather analytical and thorough in our selection process.  Interviewed 6 moving companies in total, including 4 of the known national types (Bekins, United, Graebel & Allied), another smaller company that also is known as a long-distance mover (Trico), plus Can't Stop Moving (CSM).  All the data was put in a Google sheet for easier review of the services, costs, and especially the commitments on pickup and delivery dates.

While CSM seemed to be more known for local or regional moving, they have at times done long-distance moving.  We found a very applicable (and positive) review about their having done a move to a location near us, so we thought it would be worth talking them.  What separated them from the other was that they would be able to give us exact dates for packing, pickup and delivery (weather permitting of course if they were impacted by the drive cross-country).  Because they would load the trucks with only our stuff, we would not be impacted like we could have been with the major carriers having to make additional stops for pickup or delivery with loads for others.

They had a crew of 6 come to pack us up and having done several cross-country and local moves in the past (suing the big moving companies as well), I could tell they knew what they were doing.  And on the receiving, everything arrived in great shape.  Even some very fragile glasses came unscathed.

All of the crew and management were great to work with.  Great to know you are working with the owners of the company too!

Would highly recommend CSM!

Sent a 3 man crew.  Worked very quickly even though they are paid by the hour.  Helpful, kind, and efficient.
Went out of their way to help make the move easy.  This is the second time I have used this service and will use if again if I need their services.

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I never thought I'd have SO many good things to say about a moving company, but I do.
We moved from Charlotte, NC to Seattle, WA in 2014 with a corporate relocation, so we had no say in who we used for our move that time. We didn't have a bad experience with that company, but we did hear that if you use them for a personal move, you are taking a big risk, so we decided to look elsewhere. In planning our return trip to NC, I was faced with the daunting task of finding a good mover. I had heard horror stories about movers, but once I dug in and started reading reviews, I started to get nervous. I searched Angie's List, Yelp, BBB, Consumer Affairs, any review based site I could find, and most companies were coming up short. Way short. I read stories about thousands of dollars in damage and unresponsive companies, belongings being held hostage for more money, brokering things out to other van lines and having things be lost, or missing for months. I was actually starting to think we were going to have to move the house ourselves in a truck, but honestly, we didn't have the time (or experience) to do this properly.
On a whim, I reached out to the only fantastic sounding moving company that I read about - Can't Stop Moving. I saw that they were a Seattle based company, and the reviews I read all mentioned local moves, but the ratings were so good that I just had to know if the could help us. Surprisingly, I heard back from Malcolm right away, with a big YES, and suddenly I felt like we might be able to make it work! I put them on the short list, and I had them come out to do an estimate for us.
Eric, one of the owners, showed up promptly for our estimate. He was extremely friendly, honest, and best of all, he was able to check off every single box that we required. He was going to come out with his team, pack our items that needed packed, load them themselves, into a truck they would rent, drive them across the country themselves, unload them into our new place, and then fly home. They are literally the only company that could promise me our belongings would not be changing hands. And that was our number one requirement. I want to know who I am dealing with, and none of the other companies could promise me the same. Eric had no issues with any of our items, our timing, or anything else we asked. He was upfront in saying they were going to be a little higher, price-wise, than the big chains. We were equally upfront in letting him know that we do not mind paying extra for better services.
The quote came in, and it was higher than the other companies, but it was absolutely worth it to have a company that we were excited to work with, instead of one we were dreading.
Leading up to move day, every question I emailed got a prompt and friendly response. I never felt like we were being sold anything, and they were some of the nicest people of our whole move to deal with.
Moving day arrived, and they showed up on time, with enough people to get the job done quickly. They even went to our storage unit to pick up those items before hitting the road, and that was such a relief to us, as no other company was willing to do this. It alleviated us having to rent a truck and haul those things back to our place. So, again, we were happy to spend the extra money on their services. The truck was loaded, and the whole time they were super friendly and sweet about everything. Eric was going to drive the truck himself, and made sure he had our contact info and we had his, should we need anything at all. He sent us frequent text messages updating us on his (very speedy) progress. He left with our shipment Thursday afternoon, after loading all morning, and delivered it to Charlotte on Tuesday. This is a very impressive time frame, as most companies informed us it would be about 2-3 weeks, depending on when a truck (filled with other people's moves as well) would be going that way.
I must say, I feel like Can't Stop Moving was the perfect moving company. The level of service they delivered is beyond what I could have imagined. I felt like we were dealing with friends, and not an anonymous company that would maybe show up with our stuff in a few weeks. If you are looking for a full service moving company, and feel like you just can't find one that fits the bill, I beg you to give these guys a chance. They were amazing!

I am so impressed with Can't Stop Moving. I have moved 14 times in the last 17 years, local and cross-country.  All I can say is that these guys are AMAZING!! 

Can't Stop Moving movers are -- by far -- the BEST movers I have ever used!   They are courteous, patient, super-organized, and ultra-efficient.  And, they were FAST without my noticing that they were moving quickly.   In terms of actual time, this was my quickest move ever.  I'll admit I don't have much stuff compared to many people, but they moved me in 90-minutes.  (Of course, I paid for additional time, since we have to pay for their driving time from their warehouse.)   Even at that... Wow!   Here are some examples of things I loved about Can't Stop Moving:  

Pre-Move:  Malcolm in the office was great about answering all my questions.  He personally delivered the eco-boxes which saved me lots of time and hassle.   

Move-Day:  Dwight, John, and Corbin treated my stuff as if it were their own. They "got it" that the hand-made oriental carpet needed to be carefully placed, since the bed would rest on top of it and is not easily moved.  They also easily managed the tatami bed which needed be disassembled prior to the move.  The guys were great about disassembling and reassembling it at my new place.



 In short, Can't Stop Moving moved me in the way that'd I'd have done it if I owned a moving company. 

After receiving quotes from 5 companies, we selected Can't Stop Moving based on price and their Angie's List rating.  From previous experiences, we expected it would take two days or one very looooong day to complete our move.  What we received from Can't Stop Moving was a far cry from what was expected.  Our experience started when Malcolm visited our home and provided a estimate which was in most cases 50% less than the other companies.
We could have not asked for a finer crew which consisted of Dwight, Josh, Corbin, John and Shawn. They were polite, hard working and treated our belongs like they were their own.  Due to the slope of our driveway, the trucks were parked on the road, but that did not deter the crew from moving quickly and efficiently.  From my office, I saw them running up the driveway with 1 or 2 boxes and carefully carrying our prized possessions.  They did not stop until all the boxes (approx 100) and furniture were loaded into 2 trucks; all within 4 hours. 
At the condo it was everything in reverse.  Instead of a steep driveway, the crew had to carry the boxes and furniture to a second floor condo.  Once in the condo, they had to navigate a narrow set of stairs to get the master bedroom furniture and associated boxes to a loft..  When my wife wanted furniture placed in a different location, they did it willingly and efficiently.  When it came time to settle the bill, I was surprised it took less than 9 hours to complete the move and less than the estimate we had received.
As we reflect back to the move, we know we made the right decision to go with Can't Stop Moving.  Would we use them again, most definitely.  Would we recommend them, absolutely.  We are extremely happy we did not go with another moving company; dollars do not always buy you quality service. 
We received excellent service and a quality move from Can't Stop Moving at considerably less than we had budgeted.  Time to take my wife for a weekend getaway.

They were friendly, fast and careful and went the extra mile to be sure furniture was placed correctly. Very helpful in placing certain items in the on site storage locker.

As a brief summary, this experience has convinced me that I will NEVER pack and move myself ever again.  These guys can do it so much more efficiently and so fast, the cost seems a big bargain to me.  It's rare that I'm this impressed when hiring someone to do a job that I could technically do myself if I wanted to.
Initial discussions over email were great to estimate the work.  Eric asked for basic inventory and what we would want done (packing up basically the entire house and moving 2 miles away).  Communication back and forth was excellent, and scheduled the move date, all over email.
On the day of the move, these guys blew me away!  They called to let me know they were dealing with traffic and would be 15 mins late (no problem, appreciate the call). After a quick walk-through and some questions, the 3 of them dove right in on the packing.  I was planning to help with this, but after they started I found it was far better to stay out of their way and just be on the sidelines answering questions when they had them.  This was a HUGE packing job, and they were extremely fast and careful with everything.  They brought a lot of boxes and wrapping paper, but also used supplies that I had on hand to cut down on the supply cost.
Once they had most things packed, they started loading up the truck.  One person was dedicated to organizing the truck, telling what things to bring and where to put it to maximize truck capacity (think Tetris).  The three of them were literally running back and forth continuously, never slowed down, and were extremely careful with everything.  Once full, drove to the new house where they repeated the process in the reverse order, unloading the truck.  My wife and I were just directing what went where as they did all the hard work.  Second trip was a lot of odds and ends that just wouldn't fit in the truck the first time, and similar story.  We're still in the process of unpacking and settling into the new house, but so far we haven't found anything broken, which I'm amazed about.
These guys are awesome, I can't say enough about them.  We were paying them an hourly rate, but they had the attitude of being paid by the job.  They were also very polite and friendly, and the three of them seemed to like working together as they were joking around with each other, which is good to see.  They were also VERY appreciative of me buying them lunch (the least I could do).
Highly recommend this company, and if we ever move again they'll be our first call!

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We hired them to pack and move all of our things. They did everything efficiently, the price was great, and everything was moved safely and neatly into our new home. Later we needed some help with our washer and dryer, and I had no idea who to turn to. Plumbers were too expensive, appliance experts would only do the hook up but refused to move the unit in order to hook up the unit. Then I called these guys back, and they were happy to do it at a very affordable rate. 
I also give extra props to Malcom, the customer service rep who answered the phones. He was so nice on the phone, helpful, and got back to me in a timely manner!

These guys were incredible.  I'd had a pretty awful experience with movers a few years ago and was pretty skeptical.  But these guys -- all of them -- were absolute pros.  Phone calls and emails were responded to quickly and the people I dealt with via phone and email were friendly and professional.  The guy who came out to do an estimate, and the 3 guys who did the actual moving were all very professional, friendly, and thorough.  On the day of the move, 2 of the three guys even showed up about 10 minutes early!  They worked fast, were friendly, and really made me feel confident that they knew what they were doing.  From start to finish, they moved a 4 bedroom house in 3 hours.  It was less than the estimate.  I couldn't have been more pleased with them and would absolutely recommend them to anybody.
I apologize to them that I can't remember their names!  They were awesome.  Pros through and through.

It was alright, the price was good and they were very professional. They gave us a quote when they came out and we were quoted $500 for a move from a one bedroom to 2 bedroom apartment.

The move itself went well. I've worked with Cant stop moving 2 times, and would definitely hire them again. They're pretty fast, which is great. 
The price has gone up since the last time, which is okay. 
The only issues we had with this last move were that they were concerned about getting some furniture upstairs (and probably spent more time worrying than doing)  and they were in a major rush at the end and left behind a few items/didn't put everything where it was labeled.

The movers were great.  They arrived on time and ready to work.  I was amazed at how easily they would pick up my rather heavy boxes as if they weighed nothing.  The move could not have gone more smoothly.

I called 3 companies and these guys were the most responsive and least expensive.  They showed up on time and loaded the truck in no time.  They were very courteous, too.  They were so fast that their bill was much less than estimated.  I definitely recommend.

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