All Star Auto Glass

All-Star are really first rate and professional in the work that they do and the service they provide. Our car's windshield had a long crack so it needed to be replaced. However, our car was a very new model which required All-Star to specially order a replacement and then set up recalibration on a windshield that was new to them. They replaced the glass, recalibrated and sent us home. We had additional issues with the recalibration that they fixed quickly and with great customer service. We highly recommend the work and the service provided by All-Star

The job went very well - They were a delight to work with and they were very professional!

Amazing service! Every part of the experience with all star auto glass was top notch! A+++++! Don’t hesitate to use this company, and Josh the installer was great! Thank you All star!

Very good. They did the work fast, and they used the right materials for it.

Great service. Came to our house, replaced the windshield in less than an hour, and adjusted the price when the serviceman did not have an optional windshield wiper replacement. I would definitely hire them again.

Very smooth and easy and professional. Called and easily able to set up appointment for mobile service next day (Safelite needed 2 weeks to schedule). Installer came on time, efficiently replaced windshield and that was it! All team members friendly and easy to work with. Total charge with tax was $330 and I paid $250 deductible for my insurance.

Called the main shop for a quote and received favorable pricing. Was able to quickly schedule and be back on the road in a few hours.

* My call was answered on a Sunday even though they are not open on Sundays. * The repair was scheduled for the following day (Monday). * Every person I had contact with was friendly and professional. * The quoted time was 90 minutes to 2 hours - they were done in an hour. * The car had been thoroughly vacuumed inside when it was returned. * The window looks great! * The price was almost $100 less than the big auto glass competitor, after I used my $25 Angie's list coupon

Service from All Star was excellent from working with the office personnel to set up the appointment and performance of the actual installation by the repair technician. The work was competed in about 45 minutes in my driveway. All Star also honored the 10% discount off the basic price offered to Angie's list members. As an added bonus, Brown Bear will provide 3-months of free automated car washes; however, you must fill out a form and include a copy of the All Star invoice. If I remember correctly, this applies only to a front or rear window replacement. The car wash membership setup is pretty straight-forward. You will receive a certificate along with instructions to activate your car wash membership, but it must be activated within 60 days of your windshield replacement purchase. At the Brown Bear car washing tunnel location, an employee will affix a transponder sticker to your windshield and in your vehicle door jam so the system can detect your membership status when you drive up to the entrance kiosk.

Excellent attention to detail. Even moved my oil change and transponder stickers to the new windshield. I forgot to bring my Angie's coupon but they honored it anyway.

After a few exchanges with different staff there, I got an appointment and had a good experience with good customer service.

Installation of the auto glass was done on time and there are no issues reported. Home, window with weather grading was replaced and completed on time.

They were really, really great. They followed up on a couple of issues and were supper helpful.

These guys are great! Great communication. Showed up on time. Problem solved to do it then even though big vehicle and threat of rain. Also gave me a 3-month Brown Bear car wash pass! Fantastic service!

two technicians; prompt and professional. completed in my garage.

They provided a very fast email quote, even though it was a Sunday evening. They were able to do the mobile repair at my house the next day. Installer was actually able to come earlier than scheduled. Installation was done quickly, looked great and he cleaned up thoroughly. He told me what to expect with regard to some possible remaining glass in the door. Excellent service start to finish!

After discussion my situation with the GM of All Star he took care of my situation. The installer was very defensive, however as I escalated the issue they stood behind their install and satisfied my concerns. Made it right like a professional company should.

It was great. When I called to make an appointment I was told that the size of the rock chip (about the size of a dollar bill) made it too big to repair and I would need a replacement windshield. Which isn't covered by my insurance. I made an appt for mobile service. When the technician got here he looked at the placement of the chip (on the passenger side, low) and said he thought he could repair it. He was able to make the repair and I didn't have to pay a thing! He was very clear about what to expect (there are still two slight flaws in the windshield, which he explained in advance would be there and I was fine with) and gave me the information I needed to make a decision to replace or repair. He was on time, knew his trade and was very professional. The people at the office worked with my insurance company and everything went very smoothly.

The pre-appointment indications were good, they called to verify my appointment and to make sure they had the correct part on hand. Problem came when I went to the shop. The front desk staff had terrible customer service skills. Them seemed uninterested to help and put out by customers. I was in the waiting area for about 45 minutes and heard the front desk staff complain at least 4 times about having to work on Saturday. With regard to the work, it looks like the glass is installed properly and the shop workers were helpful and professional. However; I noticed some of the molding was loose and I mentioned to the technician before I left and he said he fixed it. When I got the molding was loose again and then I noticed it was not secured. I was able to lift the molding out to find broken pieces of the molding underneath. Now waiting for manager to call back. Overall, I picked this business because it was locally owned and operated. While I hope to not get another windshield anytime soon. Next time I will go to the Safelite.

I have a good experience with them. What I liked about them was the deal honestly. The coupon that I bought from Angie's List saved me 35 bucks of the $250, so I got $100 of value.

I have a good experience with them. What I liked about them was the deal honestly. The coupon that I bought from Angie's List saved me 35 bucks of the $250, so I got $100 of value.

Had the installer come to the house to replace the windshield on my car. Arrived within the time frame I was given, replaced the glass, took payment and departed. All looked fine. When I went out to use my car later in the evening, the transponder for my XM radio was hanging by the wire, completely detached from the windshield. I also noticed a small abrasion/nick in the windshield in my sight line of driving. I called the next morning to request these items be looked at, and was told the technician was in the area, and would be in contact with me that day to come out and look. I never heard from him. I called again the next morning, and was told that he would be out that day to look. Finally heard from him, and he came out, repaired the dangling transponder, and told me there was nothing he could do about the abrasion, as he didn't have the appropriate equipment on his truck. I asked him to note that there was indeed a ding, and that I would be heading to their shop to have it taken care of. Went to the location in SODO - the service there was excellent, however the only way they wound up able to repair the ding was by buffing it - which left a small distortion in the windshield. I feel a bit salty about paying $400 for a windshield that was damaged, and having a repair that didn't restore it to 100%, but I don't have the time or the energy to fight it. I will not use All Star for any of my future needs.

I had a great experience with All Star. The individual who helped me with my quote and scheduling, Gregg, was very helpful. I was confused on the different types of windshields and he called to talk me through the options. I obtained three quotes and the All Star quote was the lowest even without the Angie's List special. Installer arrived on time and was very professional. Would highly recommend.

I would never recommend this company. They cost me $140 in Good to Go fees as they replaced my windshield and transferred the sticker to my new $700 windshield. Guess what????? You cant transfer the sticker to a new windshield. How stupid is that. Called the manager several times with no response. They could care less. Avoid at all cost!!!!!!!!!!!!!!!!!!

They asked for date and time which I provided, along with contact info. When they saw where I live, even though it's in Pierce Co., which they advertise as serving, they refused to provide services.