Sunco Window Cleaning LLC
About us
We are a local window cleaning company that specializes in top notch service. We provide gutter/roof cleaning, pressure washing, window cleaning, roof moss treatment, and solar panel cleaning services. Our technicians are background checked, clean, uniformed, skilled, good natured, and professional. With over 25 years experience in the industry, we stand behind all our work! We take cash, check, visa, master card, and discover card. Call for our current special offerings! 253-242-7350
Business highlights
25 years of experience
Services we offer
Gentle House Washing, Gutter Cleaning, Power Washing, Roof Cleaning., Solar Panel Cleaning, Window Cleaning
Accepted Payment Methods
- CreditCard
Reviews
4.9349 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 1% | ||
| 1% | ||
| 0% |
Showing 1-25 of 349 reviews
Sharon W.
Aug 2019
GREAT, I will use them again, highly recommented
Response from Sunco Window Cleaning LLC
"Thank you [Member Name Removed]! We look forward to a continuing working relationship with you!"
Christine P.
May 2018
Very well, as usual. Have hired Sunco Window Cleaning, Edgewood, Wa, on three different occasions for windows and gutters to be cleaned. Would never consider any other company. Sunco has never failed me. They are courteous, efficient, prompt, as well as priced fairly. I highly recommend their services and will continue to call upon them for the next round of services. Thank-you Ryan and please thank your employees for me. Christine Parker
Response from Sunco Window Cleaning LLC
"Thank you [Member Name Removed]. It is always a pleasure to serve you! We will relay this to our guys!"
ALAN C.
Aug 2017
Pricing was reasonable.
Response from Sunco Window Cleaning LLC
"Thank you [Member Name Removed]!"
Tashieka R.
May 2017
Ryan one of the owners was courteous, responsive, professional and kind which I especially appreciated. Ryan came to complete all of the work at my home, he was right on time and went to work right away. He worked hard all day and the result was amazing! My home literally looks brand new. Ryan went above and beyond and moved items that I could not physically move. He walked around the house with me at the completion of the job to ensure I was completely satisfied. The next day, Justin arrived on time and went to work straight away to clean the windows. This company is excellent. They exceeded all of my expectations! I will use this company and no other for all of my future needs. EXCELLENT!
Response from Sunco Window Cleaning LLC
"Thanks [Member Name Removed]!"
SUSAN L.
Aug 2016
Fantastic. I have used Sunco Window Cleaning LLCfor the last 2 years and I am always impressed with the quality of work that they do. They arrive on time and inspect their work before they leave. My windows are so clean it looks like a picture on high def TV.
Response from Sunco Window Cleaning LLC
"Thank you [Member Name Removed]! We appreciate your business!"
CHARLES C.
May 2016
This is our third time using this contractor for window cleaning and related services. They consistently provide excellent cleaning for a reasonable price.
Keith L.
Feb 2016
Outstanding work! We have a 3-story house with over 60 windows. Many require a 30+ foot extension ladder to get to. I had purchased what I believed was "professional grade" window cleaning equipment and tried to do at least some of them myself. The results had never been very satisfactory and many I simply could not reach, so they had not been cleaned in years.
Sunco's crew came out, on time, and did all the windows, and pressure washed, over the course of 2 days. They were very efficient and professional the entire time. I cannot say enough about the results. My wife and I were just marveling again this morning about how clean the windows look. And the driveway, and back patio, which both had serious moss growing on them, look great.
Bottom line, this is an excellent company. The "B" on price is only because I was impressed enough with Sunco that I did not "shop" the job to anybody else...and I expect there are companies that would do it cheaper. But I can't imagine that they would be more professional or do a better job. I plan to start having Sunco out twice a year from here on out. You won't be disappointed if you use their services.
Response from Sunco Window Cleaning LLC
"Thanks [Member Name Removed]! We appreciate your loyalty!"
Karen J.
Feb 2016
unknown
Response from Sunco Window Cleaning LLC
"Thank you [Member Name Removed]!"
Sandra H.
Jan 2016
unknown
Response from Sunco Window Cleaning LLC
"Thanks [Member Name Removed]!"
Joaquine J.
Jan 2016
unknown
Response from Sunco Window Cleaning LLC
"Thank you [Member Name Removed]! We appreciate your continued business!"
Donia T.
Sep 2015
they rocked it , there is nothing like seeing the world through clean windows :) I have my windows cleaned by Sunco 4 times a year. I have never had any troubles and if I need to reschedule they find gladly find an opening for me.
Terry P.
Sep 2015
unknown
Response from Sunco Window Cleaning LLC
"Thank you so much for your business! Ryan T. / Owner Sunco Window Cleaning"
Kelley A.
Aug 2015
I've used Sunco twice in 2 different homes. I've been really impressed with the quality of the job. I am currently in the process of hiring them again. I didn't know my windows could be so clean. They got the skylight and they cleaned the screens. Very good job.
SHERRIE L.
Jul 2015
They did a great job! They were careful with everything. Cleaned the roof the way I requested. I will use them again. I've already recommended them to friends.
Vicki T.
Jul 2015
It was refreshing to work with a company so well run. They kept in touch through email to let me when they would be arriving and followed up when the work was done. The windows looked great after they completed the job. There was only one problem when a screen was accidentally torn, but as soon as I let them know about it, they handled it and I got the repaired screen back the next day! I would definitely use this company again.
Response from Sunco Window Cleaning LLC
"Thank you so much {member name removed}!!"
Diana D.
May 2015
We corresponded by email and set up a quote /date /time then they emailed me a week before and two days before to confirm which was nice. They said they would arrive between 9-930 and showed up at 845. The crew was fast and friendly. The price they gave me was 45 dollars more than what I was quoted by email so they worked with me and only charged the email quote price 264 vs 309. With this high of a price i expected stellar work. However there are still what they later described to me as hard water spots on many of my windows so they still look dirty even after I cleaned the inside. I would have appreciated the crew talking to me before leaving or even before starting and taking me around to those windows and saying hey here is the problem and here is how we tried to fix it but it will not come off. I called later and spoke with Dave about it who told me he would charge me for them to come out and look at it. This tells me they do not really guarantee the quality of their work and prefer to just tell me over the phone what they think the problem is. Overall the work was decent and their crew lead was friendly and professional. Unfortunately the excessive cost for what I ended up getting will prevent me from using them again.
Response from Sunco Window Cleaning LLC
"This customer wanted just the outside of her windows cleaned. Our crew cleaned the windows and told her that the insides were really dirty and that the windows would not look clean until the insides were cleaned. The customer was also informed that some of the windows had hard water spots that wouldn't come off, leaving the windows looking less than clean. Our manager tried to have her walk around with him to look at all the windows to give him her approval but she didn't want to, stating something to the effect of "They're ok, we are just turning it into a rental anyway." Our manager told me that she didn't seem interested in having the inside done (for only $1 more per pane) nor did she seem interested in any of the information that he was relaying to her about her windows. He said she just seemed like she wanted to close the door and be done with it. This customer also ignored the various disclosures about our online quote not being exact and that we would give an exact price when we arrived for the appointment and that the actual price could be more or less than quoted online. This is made clear to anyone who uses our online quote button as they are filling out the information if they take the time to read it. Our technicians arrived and did just that, and she insisted that we give her the price she was quoted "online" and we acquiesced. We stand behind our work and bend over backwards to take care of our customers. However, each customer has a part to play also. This customer called me to complain that a piece of glass had not been cleaned. I had already gotten an earful from our technicians about how unreasonable this customer had been. I told her that (based on my 15+ years of cleaning glass) what she was explaining to me was almost certainly hard water spots that would not come off. I never said that I would charge her if we came out to look at it as she claims. What I said was, "If we come out and look at it AND it is what I am talking about, then I would WANT to charge you for the trip." Big difference. We all need to be reasonable, and again, as she did when our crew was there, she was not listening very well. She replied with something to the effect that "I guess I will just have to trust you about that then." This job was a considerable trip from our shop and I didn't think that Sunco should have to make a trip back there for free if it was as our technicians told me, and had tried to tell her. We had already done the job for a discounted price, which we didn't have to do in the first place. Sunco would refuse to do business with this customer again."
Kim M.
May 2015
Prompt (even a little early), did just what I wanted them to do. This is my second time using them.
Pauline H.
May 2015
The guys showed up on time- even early and got to work--- they cleaned all exterior windows and skylights in 3 different areas- Ryan showed up half way through the job and wasnt completely satisfied and redid the exterior skylights in our living room- he also did the interior skylights which were exceptionally dirty due to smoke damage. I thought everyone was very professional and polite and worked well- one young man even climbed the ladder to replace a light bulb that we couldnt reach- we were very impressed - thank you.
Mike T.
Apr 2015
The window cleaning was well done. The screens were done poorly with gaps at the sides and not taught in the frame.
Response from Sunco Window Cleaning LLC
"I am sorry you are not happy with the way the screens turned out. We stand behind our work, give me a call and we can make arrangements to redo them. No questions asked no receipt necessary. Ryan T. / Owner Sunco Window Cleaning. 253-242-7350"
David G.
Apr 2015
Showed up on day & time agreed upon. Broke 3 screens & another company had to rebuild them. Good job on windows.p
Response from Sunco Window Cleaning LLC
"The company built the wrong screens to fit the window frame. The screens that we damaged were fixed by us at no charge to the customer. Sunco stands behind our work. We will fix anything we damage, however when a third party does not do their job correctly then it affects the next person in line. Maybe this company should leave behind instructions on how to remove and install the screens they make since they do not reflect the industry "norm". I stand behind my statements that these screens are made WRONG. We fixed the ones we damaged right away. as for you Dave, i am sorry you went through this. I do not feel we deserve this review as we did our job correctly. The screens are wrong.Please make sure YOU instruct the next person on how to take them out and replace them as so they wont get damaged again. Again, We are sorry we put you through this inconvenience. Ryan T. owner; SUNCO WINDOW CLEANING. 253-242-7350"
Charles G.
Mar 2015
It went well, they did a good job.
Edward T.
Mar 2015
The service was good. I would recommend them to my friends and family.
Laurie M.
Dec 2014
12/12/14
I asked three times to have our roof treated along with gutter cleaning: in an email, on the phone and in person when Sunco came to do the job. For $175 we got our gutters blown out and the roof blown off but NOT treated. Taking about 15 minutes, four guys blew everything on the roof and in the gutters onto our deck and lawn with a high powered blower, leaving a mess I got to clean up. I feel ripped off and will never hire them again.
12/17/14
The morning after I wrote my negative review I got a call from Ryan with a sincere apology. He insisted Sunco refund our money and scheduled a return visit to apply the moss treatment to our roof. Dave came by this morning with a check for the full amount and he apologized then proceeded to finish the job at no extra cost.
Both owners Ryan and Dave took responsibility and made it right, because of their professionalism we will be loyal customers.
Thank you!
I asked three times to have our roof treated along with gutter cleaning: in an email, on the phone and in person when Sunco came to do the job. For $175 we got our gutters blown out and the roof blown off but NOT treated. Taking about 15 minutes, four guys blew everything on the roof and in the gutters onto our deck and lawn with a high powered blower, leaving a mess I got to clean up. I feel ripped off and will never hire them again.
12/17/14
The morning after I wrote my negative review I got a call from Ryan with a sincere apology. He insisted Sunco refund our money and scheduled a return visit to apply the moss treatment to our roof. Dave came by this morning with a check for the full amount and he apologized then proceeded to finish the job at no extra cost.
Both owners Ryan and Dave took responsibility and made it right, because of their professionalism we will be loyal customers.
Thank you!
Response from Sunco Window Cleaning LLC
"[removed member name], Dave and I are embarrassed, and disappointed. We will refund the entire amount. please accept our sincere apology, we have already addressed this with the guys and we are not happy with them what so ever. this is NOT the service we deliver. We will do whatever it takes to make this right with you. Dave W. /Ryan T. owners."
Anthony M.
Nov 2014
Everything went well.
ERIN D.
Aug 2014
Sunco was extremely professional from the beginning. They promptly returned my email and than followed up with a call. They were clear up front that the estimator was just that an estimate and that the final cost would be based on the number of windows and how many levels in the house (we have three).
We scheduled an appointment for the following week which I promptly had to change the date because of travels. They were extremely helpful and promptly got us rescheduled. They showed up on time and were very professional. They explained their pricing model, gave us the total cost, we agreed and they went to work. They worked quickly and efficiently and were done in a couple of hours (and we have a lot of big windows). We have had quite a bit of construction work around our house so there was a lot of grime.
I was extremely pleased with the service and will definitely have them back.
Although it is not inexpensive to have your windows cleaned by professionals, we noticed a huge difference immediately. I wish I would have done it a the beginning of the summer instead of the end. Well next year -- we will have them back much earlier.
We scheduled an appointment for the following week which I promptly had to change the date because of travels. They were extremely helpful and promptly got us rescheduled. They showed up on time and were very professional. They explained their pricing model, gave us the total cost, we agreed and they went to work. They worked quickly and efficiently and were done in a couple of hours (and we have a lot of big windows). We have had quite a bit of construction work around our house so there was a lot of grime.
I was extremely pleased with the service and will definitely have them back.
Although it is not inexpensive to have your windows cleaned by professionals, we noticed a huge difference immediately. I wish I would have done it a the beginning of the summer instead of the end. Well next year -- we will have them back much earlier.
Licensing
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FAQ
Sunco Window Cleaning LLC is currently rated 4.9 overall out of 5.
Sunco Window Cleaning LLC accepts the following forms of payment: CreditCard
No, Sunco Window Cleaning LLC does not offer free project estimates.
No, Sunco Window Cleaning LLC does not offer eco-friendly accreditations.
No, Sunco Window Cleaning LLC does not offer a senior discount.
No, Sunco Window Cleaning LLC does not offer emergency services.
No, Sunco Window Cleaning LLC does not offer warranties.