Founded 2000 • With Angi since May 2011
Amenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
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Verified Reviews
Showing 1-25 of 422 reviews
Sharon W.
08/23/2019
Christine P.
04/30/2018
Very well, as usual. Have hired Sunco Window Cleaning, Edgewood, Wa, on three different occasions for windows and gutters to be cleaned. Would never consider any other company. Sunco has never failed me. They are courteous, efficient, prompt, as well as priced fairly. I highly recommend their services and will continue to call upon them for the next round of services. Thank-you Ryan and please thank your employees for me. Christine Parker
Description of Work
windows and gutters cleaned
Category
gutter cleaning, window cleaning
Service Provider Response
Thank you [Member Name Removed]. It is always a pleasure to serve you! We will relay this to our guys!Tashieka R.
05/02/2017
Ryan one of the owners was courteous, responsive, professional and kind which I especially appreciated. Ryan came to complete all of the work at my home, he was right on time and went to work right away. He worked hard all day and the result was amazing! My home literally looks brand new. Ryan went above and beyond and moved items that I could not physically move. He walked around the house with me at the completion of the job to ensure I was completely satisfied. The next day, Justin arrived on time and went to work straight away to clean the windows. This company is excellent. They exceeded all of my expectations! I will use this company and no other for all of my future needs. EXCELLENT!
Description of Work
My gutters were literally overflowing with disgusting gunk! Additionally our home, roof, driveway, deck, porch and walkway were in dire need of cleaning and pressure washing.
Category
gutter cleaning, window cleaning, pressure washing
Service Provider Response
Thanks [Member Name Removed]!SUSAN L.
08/28/2016
Fantastic. I have used Sunco Window Cleaning LLCfor the last 2 years and I am always impressed with the quality of work that they do. They arrive on time and inspect their work before they leave. My windows are so clean it looks like a picture on high def TV.
Description of Work
We had 17 windows cleaned inside and out. Backside of house is 3 stories off ground.
Category
window cleaning
Service Provider Response
Thank you [Member Name Removed]! We appreciate your business!CHARLES C.
05/29/2016
This is our third time using this contractor for window cleaning and related services. They consistently provide excellent cleaning for a reasonable price.
Description of Work
Cleaned inside & out 47 windows, 2 skylights, glass roof over deck and all screens plus cleaned gutters on deck cover.
Category
gutter cleaning, window cleaning
Keith L.
02/13/2016
Outstanding work! We have a 3-story house with over 60 windows. Many require a 30+ foot extension ladder to get to. I had purchased what I believed was "professional grade" window cleaning equipment and tried to do at least some of them myself. The results had never been very satisfactory and many I simply could not reach, so they had not been cleaned in years. Sunco's crew came out, on time, and did all the windows, and pressure washed, over the course of 2 days. They were very efficient and professional the entire time. I cannot say enough about the results. My wife and I were just marveling again this morning about how clean the windows look. And the driveway, and back patio, which both had serious moss growing on them, look great. Bottom line, this is an excellent company. The "B" on price is only because I was impressed enough with Sunco that I did not "shop" the job to anybody else...and I expect there are companies that would do it cheaper. But I can't imagine that they would be more professional or do a better job. I plan to start having Sunco out twice a year from here on out. You won't be disappointed if you use their services.
Description of Work
Cleaned all the windows/skylights/screens/window tracks in the house and pressure washed the driveway, sidewalk, and back patio.
Category
window cleaning, replacement windows, pressure washing
Service Provider Response
Thanks [Member Name Removed]! We appreciate your loyalty!Donia T.
09/18/2015
they rocked it , there is nothing like seeing the world through clean windows :) I have my windows cleaned by Sunco 4 times a year. I have never had any troubles and if I need to reschedule they find gladly find an opening for me.
Description of Work
Wash the inside and out side of a 2 story house windows
Category
window cleaning, replacement windows
Kelley A.
08/19/2015
I've used Sunco twice in 2 different homes. I've been really impressed with the quality of the job. I am currently in the process of hiring them again. I didn't know my windows could be so clean. They got the skylight and they cleaned the screens. Very good job.
Description of Work
whole house window cleaning
Category
window cleaning, replacement windows
SHERRIE L.
07/30/2015
They did a great job! They were careful with everything. Cleaned the roof the way I requested. I will use them again. I've already recommended them to friends.
Description of Work
cleaned windows, screens, sliding door, skylight, roof and gutters
Category
gutter cleaning, window cleaning, replacement windows, roof cleaning
Vicki T.
07/21/2015
It was refreshing to work with a company so well run. They kept in touch through email to let me when they would be arriving and followed up when the work was done. The windows looked great after they completed the job. There was only one problem when a screen was accidentally torn, but as soon as I let them know about it, they handled it and I got the repaired screen back the next day! I would definitely use this company again.
Description of Work
Washed all your windows inside and out.
Category
window cleaning
Service Provider Response
Thank you so much {member name removed}!!Diana D.
05/28/2015
We corresponded by email and set up a quote /date /time then they emailed me a week before and two days before to confirm which was nice. They said they would arrive between 9-930 and showed up at 845. The crew was fast and friendly. The price they gave me was 45 dollars more than what I was quoted by email so they worked with me and only charged the email quote price 264 vs 309. With this high of a price i expected stellar work. However there are still what they later described to me as hard water spots on many of my windows so they still look dirty even after I cleaned the inside. I would have appreciated the crew talking to me before leaving or even before starting and taking me around to those windows and saying hey here is the problem and here is how we tried to fix it but it will not come off. I called later and spoke with Dave about it who told me he would charge me for them to come out and look at it. This tells me they do not really guarantee the quality of their work and prefer to just tell me over the phone what they think the problem is. Overall the work was decent and their crew lead was friendly and professional. Unfortunately the excessive cost for what I ended up getting will prevent me from using them again.
Description of Work
Basic window cleaning package - so just cleaning the outside of the windows..
Category
window cleaning, replacement windows
Service Provider Response
This customer wanted just the outside of her windows cleaned. Our crew cleaned the windows and told her that the insides were really dirty and that the windows would not look clean until the insides were cleaned. The customer was also informed that some of the windows had hard water spots that wouldn't come off, leaving the windows looking less than clean. Our manager tried to have her walk around with him to look at all the windows to give him her approval but she didn't want to, stating something to the effect of "They're ok, we are just turning it into a rental anyway." Our manager told me that she didn't seem interested in having the inside done (for only $1 more per pane) nor did she seem interested in any of the information that he was relaying to her about her windows. He said she just seemed like she wanted to close the door and be done with it. This customer also ignored the various disclosures about our online quote not being exact and that we would give an exact price when we arrived for the appointment and that the actual price could be more or less than quoted online. This is made clear to anyone who uses our online quote button as they are filling out the information if they take the time to read it. Our technicians arrived and did just that, and she insisted that we give her the price she was quoted "online" and we acquiesced. We stand behind our work and bend over backwards to take care of our customers. However, each customer has a part to play also. This customer called me to complain that a piece of glass had not been cleaned. I had already gotten an earful from our technicians about how unreasonable this customer had been. I told her that (based on my 15+ years of cleaning glass) what she was explaining to me was almost certainly hard water spots that would not come off. I never said that I would charge her if we came out to look at it as she claims. What I said was, "If we come out and look at it AND it is what I am talking about, then I would WANT to charge you for the trip." Big difference. We all need to be reasonable, and again, as she did when our crew was there, she was not listening very well. She replied with something to the effect that "I guess I will just have to trust you about that then." This job was a considerable trip from our shop and I didn't think that Sunco should have to make a trip back there for free if it was as our technicians told me, and had tried to tell her. We had already done the job for a discounted price, which we didn't have to do in the first place. Sunco would refuse to do business with this customer again.Kim M.
05/22/2015
pauline H.
05/13/2015
The guys showed up on time- even early and got to work--- they cleaned all exterior windows and skylights in 3 different areas- Ryan showed up half way through the job and wasnt completely satisfied and redid the exterior skylights in our living room- he also did the interior skylights which were exceptionally dirty due to smoke damage. I thought everyone was very professional and polite and worked well- one young man even climbed the ladder to replace a light bulb that we couldnt reach- we were very impressed - thank you.
Description of Work
We had huge skylights and they needed to be cleaned inside and out-- Inside was very dirty due to smoke damage. Sunco cleaned our outside windows.
Category
window cleaning, replacement windows
Mike T.
04/18/2015
The window cleaning was well done. The screens were done poorly with gaps at the sides and not taught in the frame.
Description of Work
Cleaned exterior windows, replaced screens.
Category
window cleaning, replacement windows
Service Provider Response
I am sorry you are not happy with the way the screens turned out. We stand behind our work, give me a call and we can make arrangements to redo them. No questions asked no receipt necessary. Ryan T. / Owner Sunco Window Cleaning. 253-242-7350David G.
04/09/2015
Showed up on day & time agreed upon. Broke 3 screens & another company had to rebuild them. Good job on windows.p
Description of Work
Washed windows inside and out to include removal and rehanging of screens.
Category
window cleaning, replacement windows
Service Provider Response
The company built the wrong screens to fit the window frame. The screens that we damaged were fixed by us at no charge to the customer. Sunco stands behind our work. We will fix anything we damage, however when a third party does not do their job correctly then it affects the next person in line. Maybe this company should leave behind instructions on how to remove and install the screens they make since they do not reflect the industry "norm". I stand behind my statements that these screens are made WRONG. We fixed the ones we damaged right away. as for you Dave, i am sorry you went through this. I do not feel we deserve this review as we did our job correctly. The screens are wrong.Please make sure YOU instruct the next person on how to take them out and replace them as so they wont get damaged again. Again, We are sorry we put you through this inconvenience. Ryan T. owner; SUNCO WINDOW CLEANING. 253-242-7350Edward and Pat T.
03/02/2015
Laurie M.
12/15/2014
12/12/14 I asked three times to have our roof treated along with gutter cleaning: in an email, on the phone and in person when Sunco came to do the job. For $175 we got our gutters blown out and the roof blown off but NOT treated. Taking about 15 minutes, four guys blew everything on the roof and in the gutters onto our deck and lawn with a high powered blower, leaving a mess I got to clean up. I feel ripped off and will never hire them again. 12/17/14 The morning after I wrote my negative review I got a call from Ryan with a sincere apology. He insisted Sunco refund our money and scheduled a return visit to apply the moss treatment to our roof. Dave came by this morning with a check for the full amount and he apologized then proceeded to finish the job at no extra cost. Both owners Ryan and Dave took responsibility and made it right, because of their professionalism we will be loyal customers. Thank you!
Description of Work
Gutter cleaning and roof cleaning. Asked for but did not get moss treatment on roof. Revision: Dave came back, treated our roof and made sure our gutters were cleaned.
Category
window cleaning
Service Provider Response
[removed member name], Dave and I are embarrassed, and disappointed. We will refund the entire amount. please accept our sincere apology, we have already addressed this with the guys and we are not happy with them what so ever. this is NOT the service we deliver. We will do whatever it takes to make this right with you. Dave W. /Ryan T. owners.John W.
10/30/2014
ERIN D.
08/16/2014
Sunco was extremely professional from the beginning. They promptly returned my email and than followed up with a call. They were clear up front that the estimator was just that an estimate and that the final cost would be based on the number of windows and how many levels in the house (we have three). We scheduled an appointment for the following week which I promptly had to change the date because of travels. They were extremely helpful and promptly got us rescheduled. They showed up on time and were very professional. They explained their pricing model, gave us the total cost, we agreed and they went to work. They worked quickly and efficiently and were done in a couple of hours (and we have a lot of big windows). We have had quite a bit of construction work around our house so there was a lot of grime. I was extremely pleased with the service and will definitely have them back. Although it is not inexpensive to have your windows cleaned by professionals, we noticed a huge difference immediately. I wish I would have done it a the beginning of the summer instead of the end. Well next year -- we will have them back much earlier.
Description of Work
Clean all exterior windows and screens
Category
window cleaning, pressure washing
LORI N.
08/08/2014
I stopped by the shop to see if it was possible to have a screen made for a crossbuck-style back entry door. I had no frame other than the glass that was currently being used. After telling Ryan I was very close to the shop he made arrangements to come out later in the afternoon to take a look. He showed up on time, quickly assessed what I wanted, gave me a supremely fair price quote, and took my framed glass to use as a template. He said he would call me when it was done. Not two hours later he called and said I could pick it up at the shop. I was amazed! I picked it up, paid, and went home and installed it. It fits like a glove. I could not be happier. This was fast, courteous, and professional service. I will definitely use him again for any screen needs and will probably try him for window cleaning. Thanks so much, Ryan, for a job well done!
Description of Work
He made an exchangable screen for a back entry door. He also cleaned my framed glass that he used as a template for the screen.
Category
window cleaning
Joe B.
07/26/2014
Work was done quickly and very well. Windows absolutely shined after cleaning, including the skylight which we hadn't been able to reach in years. Made the interior of the house look completely different... for the better. Crew was very polite and friendly.
Description of Work
Washed windows inside and outside of house Cleaned window screens Cleaned window tracks Cleaned skylight Cleaned solar panels
Category
window cleaning
Service Provider Response
THANK YOU [removed member name]!Donna K.
06/14/2014
The team came and washed windows and did a fine job. Unfortunately some of my windows have broken seals so between the glass panes is dirty, which can't be cleaned. There were a couple spots that weren't perfect but overall the windows are a 100 times better than they were and I would gladly hire them back in the future. They also took some of the broken screens and fixed them for me. They even built new screens for the windows that were missing screens. This took several trips back and forth and they were super nice about it. Even though the job was obviously harder than they anticipated, they didn't charge us more than they originally quoted. Great integrity on their part. We would definitely recommend them to others.
Description of Work
Washed windows and replaced screens
Category
window cleaning
Kathy A.
06/12/2014
Susan H.
06/12/2014
I didn't have a really positive experience with them. They came on the winter and I thought well the sense they were willing to do, it could be done. They were always nice. I just felt like I had my windows cleaned before and it wasn't as silly as the people, I might have had a better experience. They were congenial. They sent somebody out the second time. I felt like I didn't want to have to go and do it twice. I wasn't satisfied. I didn't pay that much more. I thought they were very good with responsiveness.
Description of Work
I had my windows cleaned. I called them back because there were spots on my window when the sun came out. They came out and they worked on it. But then when they left, there were still spots that they missed and that was the problem because the sun always shines all the time.
Category
window cleaning
JOHN S.
06/12/2014
It went well. I have no complaints. They explained exactly what they would do. They said it there was any problems they would let me know. They found one window that they thought the internal seal had been damaged. They still could clean the window, but I noticed a little mist. I thank them for that observation and they did a good job.
Description of Work
Window Cleaning
Category
window cleaning
Phone
Address
10213 24th St E Ste C
Puyallup, WA 98372
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