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TILE LINES

Ceramic Tile, Kitchen and Bath Remodeling, Marble and Granite,

About us

We are a retail tile, stone, and countertop showroom open to homeowners, contractors, and designers. With hundreds of tile options in stock and over 100,000 options available for order, we have a vast selection of tiles and decorative options for kitchens, bathrooms, floors, and backsplashes. We offer complimentary in-store design assistance and installation advice.

Business highlights

17 years of trusted experience

Services we offer

We sell a variety of tiles and trims including travertine, granite, marble, ceramic, porcelain, glass, and metallic tiles. We can order custom solid surface countertops including quartz, granite, and marble. We'll help you order custom tile murals or custom mosaics. We stock and sell installation products including Wedi and Schluter Kerdi shower systems, in-floor heat systems, and Schluter Ditra. We offer complimentary in-store design assistance and installation advice.

Services we don't offer

We don't install tiles, but we can refer contractors.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 35 reviews

Kathy H.
05/2022
5.0
ceramic tile, countertops
  + 0 more
These folks are marvelous. Patient, effective and very good at what they do. The kitchen went so well that I went back to them for the bathroom. And, when I was stuck about the bath, they were right there for me to help figure it out. I bought a remanent for the counter that solved my design problems and added a great deal to the look of the room. My work is done, but if it wasn't I'd certainly go to them again.
Description of Work: Countertops and backsplashes for both kitchen and bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,000

Response from TILE LINES
[Member Name Removed], thanks for taking time to do a review!

robert K.
07/2017
1.0
home remodeling
  + -1 more
I don't like to give any business a bad review, but in this case it really is deserved. The granite counter tops I ordered were for a rental home that I own. I didn't have much time between old renters and new renters to get the counters installed, so I scheduled the installation appointment a month in advance. The installers showed up on a Friday morning and spent all of 45 minutes installing the countertop. After they left, I realized that they didn't put in the bracket to attach the dishwasher to the underside of the counter. There were also flaws in the counter finish. I called Tile Lines, and they told me that it would be Monday before they could get the installers back out to install the dishwasher bracket (the same day my new renters move in). They told me the installers would be there between noon and 4 on Monday. So, after taking half a day off from work on Monday, I waited at the rental home for 4 hours from noon to 4 and the installers never showed up. I called Tile Lines and they said it wasn't their fault, and that their installer was an independent company. They said they would come out on Tuesday, and I took another half day off of work. It wasn't until after the installer left on Tuesday, that I realized the bracket was installed crooked. I was tired of dealing with these jokers and the dishwasher is installed crooked to this day. Oh yeah, Tile Lines said they would give me a 10% discount for the problems. I have never received it. I received a mailer from Tile Lines today. I thought it might finally be my 10% discount, but it was a form letter thanking me for my business and asking me to leave a review on Angies List. Here you go,
Description of Work: countertop installation

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
1.0

$3,000

JOSH B.
08/2015
5.0
ceramic tile
  + -1 more
They were able to deliver next day for a reasonable fee. I was very happy with the price and service.
Description of Work: Delivered a pallet of tile backer board on short notice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Response from TILE LINES
Thanks for the review. Feedback-good or bad- is always helpful, particularly for a small business like ours. Thanks for taking the time. Darrell Helbling Owner

Ken G.
02/2015
5.0
ceramic tile, flooring contractor
  + 0 more
They were an outstanding people, good pricing, good product selection and good supply. Their pricing was competitive and their responsiveness to people was far just far as superior to other people.
Description of Work: We bought our flooring tiles and wall tiles at Tile Lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TILE LINES
Thanks for taking the time to do a review. We greatly appreciate the feedback. Darrell Helbling-Owner

Libby S.
01/2015
5.0
ceramic tile, flooring contractor
  + 0 more
Our new basement bathroom is beautiful and it stays warm with the heated floor. This is one of my favorite projects we have done.
Description of Work: They helped us pick out tile for our bathroom floor and tub area. They also helped us order the pad for our heated floor under the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from TILE LINES
Thanks for taking the time to do a review. We appreciate the feedback. Darrell Helbling, Owner

Ann B.
04/2014
4.0
countertops
  + -1 more
They were installers through the Home Depot group. I had no dislikes; it was a pretty simple job. They were on the time scheduled and followed up. The labor knew what they were doing; they got it in and got it out. It was fine; I have not had any issues since then.
Description of Work: I used Tile Lines. They installed a countertop.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from TILE LINES
This review may be for another company. We are in no way related to or do work for Home Depot. Thanks, Darrell Helbling Tile Lines

GLORIA R.
04/2014
5.0
ceramic tile
  + -1 more
It went pretty smoothly. There were lots of changes and additions, refunds and charges. It got confusing, mainly because I wasn't sure what all of the products were that we ordered, but Rita stayed right on top of it. There was a problem with one of the tiles we ordered, probably due to an over site of the manufacturer. The installer had to pull back and wait about 10 days for more tile to come in. Other than that, I have to say, Tile Lines was wonderful. I would definitely use them again, especially Rita. She even helped me pick out paint colors, and Tile Lines doesn't sell paint!
Description of Work: Rita helped me design and pick out tile for a bathroom remodel and counter tops for 2 bathrooms. I felt very unsure about what I was doing, and she helped me tremendously.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Vicki H.
02/2014
5.0
ceramic tile
  + -1 more
The class was four hours long and very thorough. He answered all of our questions and gave us the confidence to complete the work on our own. He has a rotation and offers classes every week about various different projects. His service is excellent.
Description of Work: We took one of his free classes about tile installation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TILE LINES
[Member name removed], thanks for taking time to do a review of our business. We really do appreciate any feedback. Darrell Helbling

Mary W.
02/2014
5.0
ceramic tile
  + -1 more
They are exceptional. I couldn’t say anything bad about them. They are professional, knows their stuff and they have quality tiles and stuff. They are very helpful. They are very informative about laying the tiles and what to do. They told us how to lay down the tiles and the steps and stuff because there are multiple steps. They are good at designing a pattern and stuff like that. They are on the money. They might be a little bit higher but it’s just good quality. You get a good selection.
Description of Work: We purchased tiles from Tile Lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from TILE LINES
[member name removed], thanks for taking some time to do a review. These are always helpful to a small business like ours. Thanks again, Darrell Helbling

Richard G.
02/2014
5.0
ceramic tile
  + -1 more
They did an excellent job. It was and excellent experience. I remember thinking that it was a terrific deal. I can't speak too highly of them. Their knowledge of the materials, and their grasp of what we were trying to do is what was good. They did not try to up sell anything, and worked with us to come to an economical solution.
Description of Work: We used Tile Lines. We had a contractor that we had already engaged to spruce up the kitchen, and so we used them as a provider of materials. We bought tiles for the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Toby and Laura M.
01/2014
5.0
ceramic tile
  + -1 more
We continue to use Tile Lines and will purchase more WEDI products for our next bathroom, when ready. The kitchen quartz is beautiful! There was an issue with the seam about which Tile Lines offered to intervene. It would have meant tearing out a counter-to-ceiling freshly tiled backsplash so it was not worth doing so (or so I felt at the time as I was ready for the remodel to be done). In hindsight, I wish I would have taken them up on their offer to intervene as that seam drives me crazy each day I clean the countertops. Live and learn, I guess. Again, this was not their workmanship but that of the quartz installer (outside party).
Description of Work: We purchased WEDI products for our bathroom remodel. They also gave us great tiling advice (we bought the tile elsewhere due to cost). We then purchased all of the Caeserstone quartz counters for a large kitchen remodel through them where Tile Lines ascertained the bid and served as the middle man for this project getting done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,500

Response from TILE LINES
[member name removed], thanks for taking the time to do a review. I know these are important for other Angie's List members to see. We work hard to provide good service and appreciate the feedback also. The Wedi products you used have been very popular for a waterproof tileable shower. I will call you this week about that seam that is still bugging you. You will live with it a long time so I would feel better if there is something we can do to make it better. Thanks, Darrell

Heather W.
12/2013
5.0
ceramic tile, flooring contractor, home remodeling
  + 1 more
The work took about 5 days longer than expected because Darren is a stickler for perfection. He was so professional; I felt completely great about the extra time because we could see the quality and care. He drove from his home every day - about 70 miles one way! - to be on time and complete the job. He is THE COMBINATION of artist and consummate professional. I am delighted to recommend him and really encourage people to go to the showroom in Kent.
Description of Work: Tile Lines exceeded our expectations with their great selection of tile, their courteous and attentive staff, and above everything else, the quality of their work. Darren is a master craftsman who took care and time to ensure the tile layout and installation was perfect. He demolished old 1980's white tile that ran through our upstairs and replaced it with a slate-looking porcelain 12x24 tile. The tile has positively impacted the entire look of our upstairs and I absolutely love it. We will have tile lines back to redo showers in the next year. We found a contractor and store that is completely worth our loyalty. It will be hard to work with other contractors - we will always compare them with our dream experience with Tile Lines!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from TILE LINES
[member name removed], thanks again for your business. We work hard to satisfy our customers and know you will live with the finished room for a long time. Most of our business comes from referrals and we know a beautiful finished room will speak for itself.

Sage J.
05/2013
5.0
ceramic tile, home remodeling, marble & granite
  + 1 more
very helpful, very friendly, good prices, not the greatest selection in the county, but I would go back to them first, using another company only if the latter had exactly what I wanted
Description of Work: provide dadvise and sold tile installation supplies

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Teri B.
12/2012
5.0
countertops, marble & granite
  + 0 more
I LOVE THE STAFF AT TILE LINES. We have used them for other purchases and jobs and have found them all to be personable, excellent listeners, great at making design recommendations after we told them what we were looking for and very patient. The customer service aspect of this business comes thru loud and clear. Their list of tile installers is also a great resource to folks looking for quality contractors who are not top dollar. Thank You Tilelines for your excellent service!! We have already recommended you to our friends and co workers.
Description of Work: Supplied New Venetian Gold Granite for our Powder bath including a 2 cm 4 inch backsplash. The price included doing the template and the actual install. A very nice man came to do a template and approx. 5-7 days later the granite was ready for the install. He arrived at the appointed time and installed the granite slab. Since it is a powder bath the sink counter size is small. He completed all his work quickly (30 minutes) and instructed me to not use the area for 24 hours. My husband did the sink install and plumbing hook up. He also did the demo prework since that was not included in the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Lynda G.
11/2012
5.0
ceramic tile
  + -1 more
I liked the service very much. They were very helpful and informative. They helped me pick out what I needed. I had to call them back and they even did some stuff over the phone for me. The quality was very good. They even gave me information about who to get to install the tiles. I used their recommended installer too, who was very good. I didn't do a lot of comparison pricing. The quality of work was excellent.
Description of Work: I bought ceramic tiles from Tile Lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from TILE LINES
Member, thanks again for your business and for taking the time to do a review. We always value getting feedback - especially when it is positive! Thanks again, Darrell Helbling

Mary M.
11/2012
5.0
ceramic tile
  + -1 more
I went in looking for floor tile for bathroom remodel. Also considered granite countertop for floor cabinet. Darren was first person I talked to. He is the most helpful, accommodating, and patient sales person I have ever dealt with. (I am a senior citizen and have never done anything like this before.) We discussed different options and he answered all my questions and did not rush me to make a quick decision right then. After changing my mind about the granite, he helped me with finding a Corian fabricator and installer. With Darren's help, I eventually made all my decisions I also found a general contractor with a referral from them. The store is great and will be better after they move to their new location in January. BUT Darren, Darrell and the rest of the staff are the real assets to the company. Their dedication to customer service is extraordinary, and with a inexperienced customer like me, their patience is awesome!! Even though my purchase was not that much, I felt that I received the same time and attention as another customer spending a whole lot more.
Description of Work: Corian countertop ordered and tile purchased for bathroom remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Vicki H.
04/2012
5.0
ceramic tile, marble & granite
  + 0 more
The class was informational, complete, and when we walked away feeling like we could really do it.
Description of Work: We attended a free class at Tile Lines on installing kitchen and bathroom backsplashes.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Toby and Laura M.
03/2012
5.0
ceramic tile
  + -1 more
The experience was just fine. They are very knowledgeable about their products and processes and very helpful from the day we saw them.
Description of Work: We purchased some tile supplies from Tile Lines.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Mary H.
12/2011
5.0
ceramic tile, home remodeling
  + 0 more
I had just gotten granite counters and was planning to do the backsplash myself, looked at tile at the big box store for tile and wanted more selection so I drove to Tile Lines. Wow! They have a lot of different products and ideas in their space! Lots and lots of ceramic tile, natural stone and glass. Rita helped me narrow the choices- despite the fact that I had no photos and no granite sample (get this when you do your counters!!) she was soooo helpful and knowledgeble and very, very patient, as were the others who helped along the way. After checking out some samples and deciding what looked best at home, I came back and got absolutley everything I needed for the job, including renting a tile saw, grout, tools, etc. etc. Did the job the next day and then returned the extra, unused items the next day when I returned the saw. Everyone I worked with there was very helpful and patient- amazing customer service. They also offer classes on how to do various tile jobs- I may try that next time.
Description of Work: Bought stone tiles and materials for a kitchen backsplash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Bruce B.
09/2011
5.0
ceramic tile, flooring contractor
  + 0 more
They were very good and did a nice job. They were very helpful in choosing and answered all my questions. I didn’t like the colors and they explained the types could be done with it. They knew their job well and were great. I liked their services and will use the same in future.
Description of Work: I used the services of Tile Lines for ceramic tiles, in June, 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maury P.
06/2011
5.0
ceramic tile, home remodeling
  + 0 more
Ryan, Katie, Darrel and Darren are wonderful. We wanted to update our master bath but after getting quotes in excess of $30K we decided to look into doing it ourselves. All the folks at Tile lines in Kent are friendly, experienced, knowledgable and most important Patient! They have answered all of our questions, I have been to their classes and they are always willing to give suggestions. I would recommend Tile Lines to anyone thinking about updating their home with tile and stone materials
Description of Work: Purchase of tile to update a master bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

James L.
03/2011
5.0
ceramic tile, flooring contractor, marble & granite
  + 1 more
They helped select material from a large selection for a back splash and bathroom floor. They made suggestions which materials would work best then provided samples to take home with no pressure. They estimated very accurately what was needed from my measurement. Some was in stock and what need to be ordered arrived within a week. They also recommended an installer who was excellent. We are very pleased with both the travertine floor and back splash.
Description of Work: Helped select material for back splash and floor, estimated material needed and recommended installer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Carole B.
02/2011
5.0
ceramic tile, home remodeling
  + 0 more
Staff at Tile Lines was terrific. Rita spent a great deal of time helping me put together a design for a kitchen backsplash. I arrived with a mosaic pattern and simply a vague concept of how I wanted the finished product to look. She was so patient going through a variety of ideas and products until we found just the perfect one. I feel quite sure I would not have created as stylish a design on my own. I ordered from Tile Lines even though I could have gotten some of the product a bit cheaper online as I felt their customer service warranted the loyalty. When the product arrived, one box of ceramic tiles was damaged in the shipping process. They immediately sent it back and ordered a new supply for me. I ended up with all of my supplies in perfect shape and on time for my project.
Description of Work: Purchased ceramic tile and marble for a kitchen back splach to be installed by professional tile installer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott A.
07/2010
5.0
ceramic tile, home remodeling
  + 0 more
We really liked them. They took the time to explain our options and make sure that we got the correct tiles that we were looking for and how to install them. It was a really good deal. We liked that they took the amount of time to make sure we knew what we were doing and were comfortable. We did a lot of the work ourselves.
Description of Work: We used Tile Lines to remodel our upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Scott A.
12/2009
5.0
marble & granite
  + -1 more
They were very helpful and informative. They advised me on how to install it and on what materials are required. They offered classes on others kinds of remodeling jobs.
Description of Work: I bought marble tiles and tile installation material from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
    • 2

Contact information

1531 Central Ave S, Kent, WA 98032

http://tilelines.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Kitchen and Bath Remodeling,
Marble and Granite,
Flooring Sales and Installation,
Countertops and Backsplashes,
Artwork/Murals

FAQ

TILE LINES is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: 9:00 AM - 5:00 PM

TILE LINES accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, TILE LINES offers free project estimates.
No, TILE LINES does not offer eco-friendly accreditations.
Yes, TILE LINES offers a 10% senior discount.
No, TILE LINES does not offer emergency services.
No, TILE LINES does not offer warranties.
TILE LINES offers the following services: We sell a variety of tiles and trims including travertine, granite, marble, ceramic, porcelain, glass, and metallic tiles. We can order custom solid surface countertops including quartz, granite, and marble. We'll help you order custom tile murals or custom mosaics. We stock and sell installation products including Wedi and Schluter Kerdi shower systems, in-floor heat systems, and Schluter Ditra. We offer complimentary in-store design assistance and installation advice.
We don't install tiles, but we can refer contractors.

Contact information

1531 Central Ave S, Kent, WA 98032

http://tilelines.com

Service hours

Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
9:00 AM - 5:00 PM