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Medina Professional Cleaning

House Cleaning

About us

Medina Professional Cleaning is a family owned business with more than 20 years offering professional residential and commercial cleaning services. We clean with care just for you at affordable costs. Reasons to Choose Medina: • 100% Satisfaction Guarantee. If not pleased, call within 24-hours and we will re-clean to your satisfaction. • Fully bonded and insurance • Supervised experienced team will clean quickly and thoroughly, respecting your privacy and belongings. • We are flexible in scheduling; we accommodate for last minutes needs . No charge policy for cancelation with 12 hours notice. • We give preference to natural products and adapt to your requests

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Cleaning & janitorial services; Office Cleaning, Overnight Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.464 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
22%
3
5%
2
3%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 51-64 of 64 reviews

Laurie C.
12/2015
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


David M.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: We've had Lilia Medina and her crew cleaning our house for about two years. |They are pretty thorough and reasonably priced. Sometimes they are a little late for housecleaning, but they have customers all over the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Eric L.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great, thorough cleaning service for our whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$125

Jane R.
06/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Julie L.
04/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Barb ..
06/2013
2.0
house cleaning
  + -1 more
It didn't
Description of Work: They never answered my request for services.
Rating CategoryRating out of 5

julie M.
12/2012
4.0
house cleaning
  + -1 more
very well
Description of Work: Did a nice job cleaning the house and were very nice

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Margaret B.
10/2012
5.0
house cleaning
  + -1 more
It went very well.
Description of Work: Two women from this company came and cleaned the house. They were timely, very appropriate in what they did and I was pleased with the result. They returned items to where they found them and did move them from the area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

kim L.
07/2012
5.0
house cleaning
  + -1 more
Nice work.
Description of Work: Showed up on time. Cleaned, vacuumed, scrubbed 3 bathrooms, dusted wooden blinds. I'll use them again no problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

MAGGIE M.
02/2012
5.0
house cleaning
  + -1 more
unknown
Description of Work: I had them out and it went very well!
Rating CategoryRating out of 5
Yes, I recommend this pro

Camille L.
12/2011
5.0
house cleaning
  + -1 more
Lilia called me and left a message to set up a time for my cleaning. I emailed her back with some times and she emailed back so we were all set. She was able to come the next day (3 days before Christmas) at a time convenient for me. She and two helpers showed up on time ready to get to work with all the necessary supplies. She asked me what I wanted to focus on and I told her. She told her two helpers who were apparently primarily Spanish speakers. They got to work right away and worked very hard for 1 hour and 20 minutes. Since there were 3 of them, this added up to 4 hours of work. The parts that they cleaned were done very well although it seemed like they were rushing to get a lot done in the amount of time they had. I'm sure it's hard to find the right line between speed and thoroughness in this kind of situation.
Description of Work: I purchased the Angie's List "Big Deal" for 4 hours of house cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Jeff K.
09/2011
4.0
house cleaning
  + -1 more
I pretty much like everything about them, there's nothing that I dislike. The only complain that I have is when they miss the schedule. I call them and they come the very next day. I would use them in the future.
Description of Work: I used Medina Professional Cleaning for housecleaning about two weeks ago. They come every three weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$70

khanh T.
02/2011
1.0
house cleaning
  + -1 more
I called to see if they could come out to clean my home or at least get an estimate. From the initial contact the phone was answered with a hello, there was no professional greeting as to identify the company. Furthermore, when I asked that I needed to make an appointment for service, the person on the phone stated that Gig Harbor was too far and that it was not in the company's territory even though they list that coverage is 100 miles from Tacoma. I felt as if they were doing me a favor as to consider me as a possible client and not the other way around. I don't think I would consider this cleaning company since the initial contact was less than desirable.
Description of Work: No services performed. Only an inquiry phone call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Judy L.
07/2009
5.0
house cleaning
  + -1 more
I really like them. They really do a good job and accommodating.
Description of Work: I used Medina Cleaning Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120
    • 1
    • 2
    • 3(current)

Contact information

P O Box 4263, Federal Way, WA 98063

www.medinaprofessionalcleaning.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Medina Professional Cleaning is currently rated 4.5 overall out of 5.

Sunday: 8:00 AM - 2:00 PM

Monday: 8:30 AM - 6:30 PM

Tuesday: 8:30 AM - 6:30 PM

Wednesday: 8:30 AM - 6:30 PM

Thursday: 8:30 AM - 7:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Medina Professional Cleaning accepts the following forms of payment: Check
Yes, Medina Professional Cleaning offers free project estimates.
Yes, Medina Professional Cleaning offers eco-friendly accreditations.
No, Medina Professional Cleaning does not offer a senior discount.
Yes, Medina Professional Cleaning offers emergency services.
Yes, Medina Professional Cleaning offers warranties.
Medina Professional Cleaning offers the following services: Cleaning & janitorial services; Office Cleaning, Overnight Cleaning

Contact information

P O Box 4263, Federal Way, WA 98063

www.medinaprofessionalcleaning.com

Service hours

Sunday:
8:00 AM - 2:00 PM
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 7:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
8:00 AM - 2:00 PM