HOME DEPOT

Hardware & Home Improvement Stores, Carpet Sales and Installation, Doors,

About us

800-553-3199, CUSTOMER SERVICES.

Business highlights

46 years of trusted experience

Services we offer

HOME IMPROVEMENT FACILITIES.

Reviews

4.029 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
41%
3
3%
2
14%
1
3%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.4
Showing 1-25 of 29 reviews

Paul R.
08/2017
5.0
plumbing
  + -1 more
.
Description of Work: I bought a toilet at home depot and somebody from home depot installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sarah K.
10/2014
5.0
carpet installation
  + -1 more
It was a little misleading because the quote they gave us said installed in 3 days, it means from the time you bought the carpet. It was not the cheapest carpet but it is worth it. We have not had any problem with it. They reached us on time.
Description of Work: We got carpets and they installed it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Chuck D.
01/2014
2.0
equipment rentals, home improvement stores
  + 0 more
I felt their pricing was high. We can go in and rent cement mixers, wheelbarrows or sanders if we want to refinish our hardwood floors. It's heavy duty equipment that some people won't have. We had had really cold weather, so there was some frost on the ground. I asked the gal there if I could rent the rototiller; I don’t know if she was the manager or she just worked there. She said that it had been freezing the past three or four days, and that they don’t rent their rototillers, because they always come back broke as the ground is too frozen. If the rototiller is going to break from the ground being frozen, I don’t want to rent it because it would break in my ground as it is clay. She didn’t want to do anything to try to help me nor did she give me any referrals to another rental company in the area that might want to rent me a rototiller. They are uncooperative. I could understand that not too many people would want to rent a rototiller in September, October or November. With regard to price, it was going to be very expensive to rent the rototiller that was going to break on me. I would take them into another consideration. If I can't find it anywhere, I would go there to look. But they won't be my first choice of a hardware store to go to.
Description of Work: I go to Home Depot for my hardware needs. Home Depot has a tool rental place. I wanted to rent a rototiller, so I walked in to the tool rental place.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

Thomas M.
12/2012
2.0
roofing, home improvement stores
  + 0 more
All went bad. Home Depot would not help to solve the problem of my roof leaking in the winter rains. I had to tarp the roof and hope I didn't have to replace my complete roof.
Description of Work: I would strongly discourage anyone from hiring Home Depot to do any type of work on their house. I hired home depot to remove a wood shack roof and replace it with an owens-corning 50 year composition single roof. When the crew showed up at my house, no-one, including the supervisor spoke english. They appeared to have problems during the installation, but could not communicate with me as to what the problem was. They completed the job and left. A few days later a man who spoke english came to inspect the work. He told me the crew did a good job and all was good. About ten years later the roof started leaking like a sieve.I called Home Depot. They came out twice and told me the installation was good and they didn't know why the roof was leaking. They said my 7 year warranted had expired and there was nothing they could do. They suggested that I call Owens Corning and ask them to inspect the shingles. I did that and owens corning said they did not have inspectors. They suggested I remove two shingles and mail thjem in, with a mountain of paperwork. They said the review would take about three months. That did not address the problem that my roofin was leaking in the middle of a winter storm. I asked several roofing contractors to inspect the roof and recommend how to fix it All said they could explain why the roof was leaking. All said they would have to start removing shingles until they found the leak. None would give me an estimate of what that would cost. My interpetation was that they would need to replace the roof..

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0

$7,098

Wendee J.
07/2012
5.0
home improvement stores
  + -1 more
I’m a DIY person and use them a lot. They are always very helpful if I need something in particular or I don't know exactly what I'm doing, and then they will give me the information. Their prices are very very good and I have never had any problems with the quality of anything that I’ve purchase there. I love them. I would continue to use them in the future.
Description of Work: I use Home Depot to purchase hardware for my garden.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Stephen W.
02/2012
2.0
home remodeling
  + -1 more
They gave me an estimate of $67000.00. We were not serious about going ahead then, they did push me when I was in the store and they asked if I was interested in getting a bid, so I pursued that for kitchen remodeling. I thought that the price was crazy high. I ended up going with custom cabinet tray. The whole kitchen is being redone with new custom cabinet trays. There was much difference than what they quoted, the difference is staggering and ridiculously high, I even told them there is a mistake but she said she has rechecked. I indicated them that there is no way one can do something for that high. It just didn't seem right. I obviously would never have used them to do a kitchen reface at that expense. I wasted a lot of my time with them. It really was not helpful for me. May be she was brand new and seemed unsure of what she was doing.
Description of Work: I got an estimate from Home Depot for kitchen remodeling.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Angela T.
02/2010
5.0
flooring contractor, delivery service, doors, home improvement stores
  + 2 more
Excellent! Home Depot has great hours, convenient location, and an A+ staff. They have worked with us on deliveries, special orders, calling in orders for our contractors to pick up. We have been there at 6:00 AM and 10:00 PM - they are always helpful and have what we are looking for!
Description of Work: We purchased a project house and Home Depot has been our primary store for purchasing supplies. Supplies purchased: installation, flooring, drywall, wood, toilets, sinks, countertops, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jim C.
11/2009
5.0
cabinet refacing
  + -1 more
I liked the price and the quality was great. We chose them over the competition mainly because of the price.
Description of Work: Home Depot refaced our cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Robert F.
11/2009
4.0
home improvement stores
  + -1 more
For one thing I liked about them was that I could pay it of in 12 months with no interest. They were clear about what they were going and what it was going to cost and how the work was going to be conducted.
Description of Work: We used Home Depot last Monday to have our water heater replaced.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

ANDREW M.
07/2005
5.0
carpet installation
  + -1 more
THE STAFF WAS VERY FRIENDLY IN HELPING US PICK THE RIGHT KIND OF CARPET. COLOR AND DURABILITY, AS WELL AS, PRICE WERE IMPORTANT AND THEY HELPED US STAY WITHIN OUR BUDGET.
Description of Work: PURCHASED CARPET AND PAD FOR HOME. INCLUDED SELECTION OF COLOR FOR 81.67 SQUARE YARDS OF CARPET.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,036.39

COLLEEN W.
07/2005
4.0
carpet installation
  + -1 more
WE PURCHASED NEW CARPET FOR OUR HOME FROM HOME DEPOT. THE STAFF WAS VERY FRIENDLY AND DID A GREAT JOB HELPING US PICK JUST THE RIGHT KIND OF CARPET FOR OUR NEEDS.
Description of Work: 27704 TOWN TAUPE CARPET. 152.33 SQUARE YARDS. 12'X114'3'. CARPET PURCHASED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,659.68

JARED P.
07/2005
4.0
carpet installation
  + -1 more
THE STAFF AT HOME DEPOT WERE VERY KNOWLEDGEABLE ABOUT THE DIFFERENT KINDS OF RUGS AVAILABLE. WE JUST REMOVED ALL THE OLD CARPET AND HAD THE FLOORS REFINISHED. THEY WERE HELPFULL IN SELECTING RUGS THAT WOULD BE GOOD FOR USE WITH HARD WOOD FLOORS.
Description of Work: SELECTED AND PURCHASED TWO AREA RUGS FOR USE IN RENTAL HOME. HARDWOOD FLOOR APPLICATION.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$307.5

JARED P.
07/2005
4.0
home improvement stores
  + -1 more
THE STAFF AT HOME DEPOT WERE VERY HELPFUL IN HELPING US DECIDE WHICH KIND OF DOORS WERE THE RIGHT KIND FOR OUR NEEDS. SINCE WE WOULD BE LIVING IN THE HOUSE FOR A WHILE - THEN TURNING IT INTO A RENTAL - WE WANTED NICE DOORS THAT WOULD NOT BREAK THE BANK.
Description of Work: PURCHASED PRE-HUNG INTERIOR DOORS. A TOTAL OF 5 UNFINISHED HOLLOW CORE DOORS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$504.97

SLOAN G.
06/2005
5.0
home improvement stores
  + -1 more
I WAS VERY IMPRESSED WITH THE SALESPERSON WHO HELPED ME. HE WAS VERY KNOWLEDGEABLE ABOUT THE PRODUCT, AND EVEN, VERY HELPFUL WHEN I ASKED HIM QUESTIONS ABOUT PRODUCTS IN OTHER DEPARTMENTS. IF HE DIDN'T KNOW THE ANSWER, HE WENT OUT OF HIS WAY TO FIND OUT. I WOULD DEFINITELY GO BACK, IF I COULD GUARANTEE IT WOULD BE THAT SALESPERSON, I'D BE WORKING WITH.
Description of Work: WE ADDED A ROOM ONTO OUR HOUSE AND NEEDED TO ADD A WINDOW. I DECIDED ON HOME DEPOT, BECAUSE I WAS ALREADY THERE A LOT DURING OUR CONSTRUCTION. I ORDERED A WINDOW, AND WITH THE HELP OF THE SALESPERSON, DETERMINED SIZE, FEATURES, ETC... WHEN IT CAME IN, I PICKED IT UP AND TOOK IT HOME FOR MY CONTRACTOR TO INSTALL.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$182.64

LALISA J.
06/2005
4.0
fountains
  + -1 more
WE WALKED RIGHT INTO HOME DEPOT A SALESMAN DIRECTED US TO THE SECTION THERE WERE SO MANY DIFFERENT FOUNTAINS IT WAS UNBELIEVABLE. THERE WERE SO MANY SELECTIONS AND THE PRICES WERE GREAT.
Description of Work: WE HAD BEEN WANTING TO PUT A FOUNTAIN IN THE FRONT OF OUR WINDOW SO WE WENT TO HOME DEPOT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$109.12

Jean B.
06/2005
4.0
carpet installation
  + -1 more
HOME DEPOT HAS VERY NICE PEOPLE, BUT INSTALLATION DATE WAS LATER THAN ORIGINALLY INDICATED. THE INSTALLERS WERE VERY PROMPT AND EFFICIENT. THE PURCHASE WAS WELL THOUGHT OUT AND VERY WELL WORTH IT.
Description of Work: MY FAMILY AND I PURCHASED CARPET FROM HOME DEPOT, THEY ALSO INSTALLED IT SOON AFTER.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$1,100

05/2005
5.0
carpet installation
  + -1 more
THE INSTORE SELECTION OF CARPETING WAS EXCELLENT. THE SALES REPRESENTATIVE WAS VERY ADEPT AND FIGURING THE AMOUNT OF CARPETING NEEDED AND SCHEDULING THE ARRIVAL OF THE CARPETING AND INSTALLERS.
Description of Work: WE JUST MOVED INTO THE HOUSE AND NEEDED A COMPLETE RECARPETING OF ALL THE ROOMS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

HOLLY R.
05/2005
3.0
water heater repair
  + -1 more
IT'S NOT A FUN DAY WHEN YOUR WATER HEATER GOES OUT. THESE PEOPLE CAME IN THE NEXT DAY AND REPLACED IT. WE HAD HOT WATER WITHIN 2 HOURS. IT WAS NICE TO SHOWER AGAIN.
Description of Work: INSTALLED A NEW WATER HEATER AND A STAND. REPLACED THE PLUMBING. TOOK AWAY THE OLD ONE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

ANN T.
05/2005
4.0
doors
  + -1 more
WE HAD OUR SLIDING GLASS DOOR REPLACED WITH A DUTCH DOOR THAT WAS ON CLEARANCE. WE HAD IT DELIVERED AND INSTALLED. THE INSTALLERS WERE ABLE TO WORK WITH OUR SCHEDULE.
Description of Work: WE REPLACED OUR SLIDING GLASS DOOR WITH A DUTCH DOOR. WE ALSO HAD IT INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

05/2005
4.0
countertops
  + -1 more
THE SUBCONTRACTOR WAS VERY NICE. DURING THIS JOB, THE MANAGER WORKED WITH THE CREW AND WAS ABLE TO MAKE SURE THAT THE COUNTER WAS INSTALLED PROPERLY DUE TO THE SIZE OF THE COUNTER.
Description of Work: WE HAD NEW COUNTER TOPS INSTALLED WHICH WRAPPED AROUND BOTH SIDES OF THE KITCHEN.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

05/2005
4.0
doors
  + -1 more
EVERYONE AT HOME DEPOT WAS VERY FRIENDLY AND HELPFUL. THEY HAD MANY STYLES TO CHOOSE FROM. THE INSTALLERS WERE PROMPT AND FINISHED IN A TIMELY MANNER.
Description of Work: WE BOUGHT A NEW FRONT AND BACK DOOR AND A NEW CLOSET DOOR. WE HAD THEM DELIVERED AND INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,200

05/2005
4.0
custom cabinets
  + -1 more
THE CLERK WAS VERY PATIENT AND HELPFUL IN TRYING TO HELP US MAKE OUR DECISIONS. THE INSTALLERS WERE VERY EFFICIENT WITH THEIR WORK AND WERE ABLE TO WORK WITH OUR SCHEDULE.
Description of Work: WE HAD OUR ROOM MEASURED FOR NEW KITCHEN CABINETS THAT WERE DESIGNED AND INSTALLED.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

SUSAN R.
05/2005
1.0
flooring contractor
  + -1 more
THE OVERALL EXPERIENCE WAS NOT GOOD. THE CONTRACTORS WHO LAID THE TILE WERE SLOPPY, MANY OF THE TILE WERE OUT OF SQUARE AND THE DETAILED DECORATIVE WORK WAS A DISASTER. SOME OF THESE TILE WERE CHIPPED WHEN LAID WITH NO EFFORT TO REPLACE. WE HAD TO MEET WITH THE SUPERVISOR AND MANAGER AND MAKE NUMEROUS PHONE CALLS. WE FINALLY SETTLED FOR A PARTIAL REFUND.
Description of Work: I HAD CERAMIC TILE LAID IN A LARGE AREA (KITCHEN, ENTRY WAY, POWDER ROOM, LAUNDRY ROOM) IN MY HOME. THERE WAS SOME DETAILED DECORATIVE TILE LAID IN THE ENTRY WAY AND POWDER ROOM.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$3,276.45

SALLY M.
05/2005
4.0
ceiling fans
  + -1 more
OUR OVERALL EXPERIENCE WAS OK. WHEN SHOPPING AT HOME DEPOT, YOU ARE KIND OF ON YOUR OWN. THEY DIDN'T SEEM TO OFFER MUCH HELP WHEN TRYING TO DECIDE ON A BRAND. WE JUST PICKED BASED ON THE PRICE AND THE COLOR AND SOMEWHAT ON THE BRAND.
Description of Work: WE PURCHASED TWO FANS FROM HOME DEPOT THAT ARE OF VERY GOOD QUALITY. THEY ARE STABLE AND DO NOT SHAKE AND WERE EASY FOR THE ELECTRICIAN TO INSTALL.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$220

SUSAN R.
05/2005
4.0
carpet installation
  + -1 more
I WAS VERY PLEASED WITH THE EXPERIENCE OVERALL. THE CARPET INSTALLERS ARRIVED WITHIN 30 MINUTES OF THE SCHEDULED TIME AND WERE VERY EFFICIENT AND HAD THE JOB COMPLETE WITHIN 2 HOURS. THEY WERE GOOD ABOUT CLEANING UP WHAT MESS THEY MADE.
Description of Work: I HAD CARPET INSTALLED IN A SMALL ROOM IN MY HOME. I DID ALL THE OLD CARPET REMOVAL ON MY OWN AND HAD THE CONTRACTOR LAY NEW PAD AND INSTALL THE CARPET.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$714.36
    • 1(current)
    • 2

Contact information

1715 S 352ND ST, Federal Way, WA 98003

www.homedepot.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardware & Home Improvement Stores,
Carpet Sales and Installation,
Doors,
Flooring Sales and Installation,
Fountains,
Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling,
Ceiling Fans,
Window Treatments,
Rentals - Equipment,
Delivery Service,
Water Heaters

FAQ

HOME DEPOT is currently rated 4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: HOME IMPROVEMENT FACILITIES.

Contact information

1715 S 352ND ST, Federal Way, WA 98003

www.homedepot.com