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Great Floors

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,


Services we offer

CARPET & HARDWOOD FLOORING SALES, INSTALLATION, REPAIR & REFINISHING. CERAMIC TILE/STONE, VINYL & LAMINATE.

Reviews

4.533 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
12%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.3
punctuality
4.5
Showing 26-33 of 33 reviews

Jayne O.
06/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Worked with Dana who did an excellent job ! Had house re-carpeted and flooring in kitchen and bathrooms redone . Highly recommend!
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric D.
04/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,700

Carla C.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Kitchen and bathroom flooring. Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Pam C.
04/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ursula G.
09/2014
1.0
carpet installation
  + -1 more
unknown
Description of Work: I was going to replace the carpeting in my condo and paid them to have it measured to find out how much carpeting will be needed which will be credited to the total amount of the material and installation. I got the measurement done but did not hear from the sales rep I spoke to. I eventually went to the store and spoke to her about the carpeting but she said she would have to locate my file and give me a call back. I never heard back from her, so I decided to go elsewhere since it seems like she does not want my business.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


ANDREA R.
06/2005
2.0
hardwood floor
  + -1 more
THE OVERALL EXPERIENCE WAS NOT GOOD AT ALL. I HAD PAINTED THE ENTIRE HOUSE PRIOR TO THE FLOORING INSTALLATION. THE INSTALLERS SCRAPED UP THE WALLS IN THE BEDROOMS UP TO ONE FOOT ABOVE THE FLOOR LEVEL. THE HARDWOOD INSTALLATION WAS NOT COMPLETED AND THEY HAD NOT INSTALLED THE TRIM AS AGREED IN THE CONTRACT. IT TOOK ONE MONTH TO RECONCILE THE DIFFERENCES, BUT EVENTUALLY IT WAS ALL FINISHED.
Description of Work: DELIVERY, INSTALLATION OF CARPET, CARPET PAD, VINYL AND LAMINATE IN HOME. ALSO, DISPOSAL OF USED FLOORING.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$3,642.86

Mike H.
04/2005
4.0
carpet installation
  + -1 more
EXCELLENT EXPERIENCE. SALESPERSON WAS PROFESSIONAL, HELPFUL AND DID NOT 'PUSH' OUR SALE. VERY PATIENT WITH US. INSTALLERS WERE ALSO PROFESSIONAL AND CAREFUL ABOUT THEIR WORK. ACCORDING TO OUR CONTRACT THE COMPANY WILL STAND BEHIND THE QUALITY OF THE WORK BUT WE HAVE NO NEED TO TEST THIS YET.
Description of Work: REPLACED CARPET IN TWO ROOMS. COMPANY INSTALLED PAD AND CARPETING. WE REMOVED OUR CARPET TO REDUCE COST.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700
    • 1
    • 2(current)

Contact information

30820 Pacific Hwy S, Federal Way, WA 98003

http://www.greatfloors.com/Locations.aspx

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Carpet Cleaning

FAQ

Great Floors is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 7:00 PM

Tuesday: 9:00 AM - 7:00 PM

Wednesday: 9:00 AM - 7:00 PM

Thursday: 9:00 AM - 7:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

No, Great Floors does not offer free project estimates.
No, Great Floors does not offer eco-friendly accreditations.
No, Great Floors does not offer a senior discount.
No, Great Floors does not offer emergency services.
No, Great Floors does not offer warranties.
Great Floors offers the following services: CARPET & HARDWOOD FLOORING SALES, INSTALLATION, REPAIR & REFINISHING. CERAMIC TILE/STONE, VINYL & LAMINATE.

Contact information

30820 Pacific Hwy S, Federal Way, WA 98003

http://www.greatfloors.com/Locations.aspx

Service hours

Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM