PODS Moving and Storage

I used PODS when I moved and had a few months between permanent housing. PODS delivered and picked up at two locations, and stored my stuff for about 3 months. I didn't need to access anything during that time, but felt comfortable with what was required if I needed to do so. When one of my PODS was delivered to my house, the driver had a challenging time getting it into place and there was quite a bit of sloping of the POD... which of course meant a shifting of what was inside. I was so nervous, that I just watched and worried. I wish I would have grabbed my camera to take photos or video... because there was damage. Contents had moved so much that I couldn't open the door and could see that several items had shifted. PODS denied my claim and said it was due to impromper packing. Yes, the packing could have been better. That said, I used one of their recommended packing companies, and the scratches/dents on the furniture would have been caused be constant jarring. I would use PODS again... however if I do so, I would make sure I get insurance and I would also be ready to document any significant movement in the pickup/delivery of the POD when full.

They did a good job, and did not break anything.

The delivery and POD container it self were in mostly good working order. The door was a bit rough but the unit did not allow any water in it during heavy rain. The main issue I had was the company not sticking to their word about pricing and not getting back to me. When I originally ordered my 16' POD over the phone I advised I had a coupon code for $100 off after three months of having the POD. I confirmed that I would get the $100 off after three months even if the POD was stored on my property. The representative on the phone insured I would get the $100 off after three months. After the three months passed I called and asked about the $100 off and was told that I could not get the $100 off because I was not storing the POD at their location. I told them I had been assured I would get the $100 off even when stored on my property and I was told I would be contacted in a few days. I NEVER HEARD BACK AT ALL. I was extremely disappointed and decided to have my POD moved to storage and then to our new home as soon as possible. Once I had the POD at my new home I called and had it removed right away so I did not have to pay any more money.

It is a really great service. They are really good about scheduling and calling before they get here. They were efficient and professional. They are great and right on time. They are great at communication; they call me the night before.

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They did a great job, the pod was clean and spacious.

The experience was very good. The POD was clean and delivered on time. It was easy to schedule on line. The only complaint I had was when the original POD to be filled was being delivered, the driver called me and asked if I had a permit for right of way parking. I did not, and did not know there was a need for one. He was able to get the POD in the driveway, so there was no need. I did not know that I potentially need a permit. I did some online checking for the delivery location and found I did need one for the delivery address. The permit was $200. I would like for a little more information on the POD website on this matter.

PODS Moving and Storage did wonderful service. I'd give them a 10 out of 10 rating on business. They store furniture until you get to your new house and deliver it. They were good about everything from pricing to the service and they were there when they said they were going to be there. They did good work for us.

I can always count on them to be there when I need them. They will let me know within the same day, when I call them, to let me know when they are going to come, and sometimes I am lucky enough to get them the very next day to drop the container off for storing my things. They are really great about making sure that the container is there and they put it in the best place to ensure that the property is not damaged.