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Reliable Floor Coverings Inc

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

About us

Reliable Floor Coverings' reputation has been built upon providing the customer with the best products professionally installed by our own installers in the Edmonds - Seattle area. We want to make your flooring experience as pleasant and as easy as possible. We service what we sell, and are proud to install and service the top brands of residential and commercial flooring products. Free professional flooring consultations, friendly financing terms, very competitive prices and an attractive showroom with a wonderful floor covering selection to choose from. We serve the entire Seattle area including: Edmonds, Shoreline, Bothell, Lynnwood, Mountlake Terrace, Everett, and beyond! Call us today for your free in-home estimate!

Business highlights

84 years of trusted experience
Emergency Services Offered

Services we offer

Flooring Sales & Installation – Hardwood, Carpet, Tile & Stone, Vinyl & Linoleum, & Green Products.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
4%
3
10%
2
4%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 26-48 of 48 reviews

Ross G.
07/2017
5.0
flooring contractor
  + -1 more
.
Description of Work: They put in laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Ross G.
07/2017
5.0
hardwood floor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Dorothy L S.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: Easy to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy L S.
05/2015
5.0
flooring contractor
  + -1 more
.
Description of Work: Very helpful. they did what they said they would when they said they would. I would use Reliable again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michele E.
04/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Remove old carpet and install new

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

JOAN D.
07/2014
2.0
flooring contractor
  + -1 more
unknown
Description of Work: We bought flooring to install ourselves. It took 3 months for the flooring to arrive and then we found out that we got flooring from 2 different lots and the colors did not match. We were 80% done laying the floor. We brought the non-conforming flooring back to them. Took another 3 months as they claimed they needed to talk to the sales rep only to be told the sales rep said the wood was within "acceptable variation" and our only choice was to buy more flooring and hope it matched. I decided to go elsewhere and we went to pick up the non-conforming flooring only to find out they had "cleaned the warehouse" and accidentally threw it away!! They ended up paying to replace that flooring and fortunately this batch matched. I would not use them again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Reliable Floor Coverings Inc
I apologize for your experience. Yes we did throw the flooring away by accident while doing our annual inventory purge. We did provide the replacement and in the end made everything all right. Unfortunately, we can't control back orders or the fact our supplier send multiple dye-lots. I hope you enjoy your new floor.

scott D.
12/2013
1.0
flooring contractor
  + -1 more
Wouldnt hire them
Description of Work: Nothing..person on the other end of the phone was horrible..she knew nothing...couldnt answer any questions??

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Reliable Floor Coverings Inc
I apologize if the person on the phone was not able to assist you. It is very possible that you were talking to a receptionist instead of a sales person. Your comment does not give us very much information as to what you were looking for or what questions you had. If you would like to give Kevin (manager) a call we would appreciate it so we can improve the experience. (425)778-1121 Thank you.

dale N.
08/2013
5.0
flooring contractor
  + -1 more
As planned and on budget.
Description of Work: Carpet and Granite Counter Tops

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Nancy R.
10/2012
5.0
ceramic tile, countertops, flooring contractor
  + 1 more
Please see above.
Description of Work: I had 2 bathrooms remodeled. Reliable Flooring installed new porcelin tile floors with baseboards, tile around tub and in the other bathroom tile around the shower and the floor of the shower in a pebble rock tile. They also installed a cesarstone countertop in each bathroom with undermount sinks. There were just 2 issues, 1 was the hole for the shower value was cut too big. I believe this was the contractors fault, not Reliable and it was fixed. Second the wrong color grount went on the floor in 1 bathroom, that was removed and regrouted (fortunately the tiles didn't have to come up). Joe from Reliable referred me to a contractor who was super great! Overall I feel they did a great job and would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Judy R.
07/2012
5.0
flooring contractor, hardwood floor
  + 0 more
nothing unusual
Description of Work: our floors were beautifully refinished with no damage to any adjacent woodwork. It was done on time and within the estimate. we are very satisfied with the workmanship and results.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Kerry S.
07/2011
5.0
carpet installation
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

James L.
03/2011
5.0
flooring contractor
  + -1 more
Good
Description of Work: Nice bath vinyl job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth L.
08/2010
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
They did tile at our entry way, bathroom and laundry room. They did hardwood in one room and are doing another two rooms, which is the kitchen and dining room with the same wood as before. They are just really good. Michelle is the person that comes out and does the measurements and helps you in picking your stuff. We have dealt with her both times. They are timely and work around your schedule and we really like them. We spent around $20,000 on that work. They are usually good about helping you find coupons.
Description of Work: We have used Reliable Floor Coverings Inc. a couple of times and the first time they installed tile and hardwood and now they are installing hardwood in our kitchen and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Jamie T.
11/2009
5.0
carpet installation
  + -1 more
It went fantastic. They were top notch.
Description of Work: Sold and installed carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Cheri L.
11/2009
5.0
hardwood floor
  + -1 more
They did an excellent job, and their prices were very good. We were happy with them and would use them again. It was just a great experience, and they were fabulous.
Description of Work: They redid our hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda S.
09/2008
5.0
carpet installation, countertops, flooring contractor
  + 1 more
We visited the Reliable showroom in Edmond's and picked out some samples to take home. When we couldn't settle on color for the carpet, we brought in a sample of what we'd like, and they were able to match it almost identically. The selections for bathroom floor vinyl and countertop/backspalsh came out to be perfect. We then accepted Reliable's bid and work was scheduled for a couple weeks later. Bathroom first, followed by plumber the next day to install a new toilet, followed by the carpet installation the next day. Workers were pleasant and professional. The end result looked better than expected, leaving us the only regret, being we waited so long to have it done.
Description of Work: Reliable installed new pad and carpet in our family room and stairs. They also replaced the vinyl and counter top in the adjacent bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kim P.
08/2008
1.0
ceramic tile
  + -1 more
Our experience was very disappointing.
Description of Work: We had hired this company for a hardwood flooring job last year and were ultimately happy despite several hiccups in the process. Because the cost was reasonable for that job, we decided to approach them again for a quote to do a master and kids' bathroom. We contacted the salesman at least 3 times and each time were told he had been too busy to complete the bid (in the time he had promised) or simply had forgotten. The last time we called (today) the bid was still not ready after nearly a month of waiting. We have decided to cut our loses and choose another business. Overall, I have been most disappointed in the professionalism of the sales staff in particular.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kim P.
07/2008
5.0
flooring contractor
  + -1 more
It went kinda bumpy because the first pack of wood was the wrong wood, the second pack was mailed incorrectly. In the end I loved the floors and we will use them again. They were really pretty easy to work with.
Description of Work: We had our whole downstairs redone in wood and then they also did the stairway and some tiling.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott D.
07/2008
1.0
flooring contractor
  + -1 more
I called this company to obtain a quote for a small job, probably about $1,000 to $2,000. The sales person, Michelle, agreed to meet me a few days later. She was late as she got lost; can happen to anyone. Good to deal with and had a number of suggestions. She said she would get back to me in a couple of days. Heard nothing. Finally, about 10 days later I called again. Michelle answered the phone at the company. She remembered me but admitted that she had forgotten about my quote. She said she would do it first thing the next day. That was about 2 weeks ago.
Description of Work: I contacted this company for a quote.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
2.0


ERNIE C.
09/2007
5.0
ceramic tile, flooring contractor
  + 0 more
Their price was a lot lower than other places, which is ok for now. The quality of their tiles and carpet is not all that great but I guess you get what you pay for. I do however wish that they would have been able to finish the job on time. There is one thing that did impress me as in the middle of the installation, the carpet happen to go on special. When I brought it to their attention, they gladly gave me back $250 on the cost of the materials. Their customer service was very kind to do that for me.
Description of Work: I wanted new carpet and tile installed in a couple of rooms. My family room is about 16x32 square feet and I had carpet installed in there. The roll of carpet was not big enough for the room, so an additional piece had to be attached. There was a problem with the carpet as the seam showed and the color did not match. They later returned to fix this problem. Also, I had painted stone-like ceramic tile laid out in my laundry room, which is about 6x30 square feet. After the installation, I found a few defective tiles, they had terrible paint splotches. They had to come back and replace the tiles, which I can still tell where they had to redo the grout in those areas. The total job with repairs took them about 1 and 1/2 months to complete. The cost was $4000, which covered both materials and labor.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$4,000

TRACY B.
04/2007
3.0
flooring contractor
  + -1 more
VERY disorganized. We call them "unreliable floors" and I have heard the same description from other previous customers. They are very nice and eventually performed the work but did not do so in the time frame that was specifically discussed. We discussed the time frame at length as it necessitated closing our business and the workmen who came did not perform the work ordered, worked 4-5 hour days and generally made some serious mistakes. "Unreliable" eventually fixed the mistakes but the whole experience caused a great deal of lost revenue for my business.
Description of Work: Linoleum floor in my business.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$4,600

Response from Reliable Floor Coverings Inc
WHEN WE WENT TO DO THE INSTALLATION WE ENCOUNTERED ISSUES WITH THE CONCRETE FLOOR IN THE BUILDING. WE HAD TO DO A LOT OF FLOOR PATCHING WHICH REQUIRES DRYING TIME. THAT IS WHY WE ONLY WORKED 4-5 HOUR DAYS. ULTIMATELY, THE CONDITION OF THE CONCRETE DOWNSTAIRS PREVENTED US FROM INSTALLING THE MATERIAL SHE HAD SELECTED. THE CUSTOMER COULD NOT FIND A PRODUCT THAT SHE LIKED THAT WAS SUITABLE FOR THAT INSTALLATION. WE COULD HAVE INSTALLED THE MATERIAL ANYWAY BUT THE FLOORING WOULD HAVE FAILED AND SHE WOULD NOT HAVE BEEN HAPPY WITH THAT EITHER. UNFORTUNATELY, SHE HAS A BUSINESS THAT HAS TO BE SHUT DOWN FOR THE INSTALLATION. SOMETIMES WE ENCOUNTER PROBLEMS THAT ARE UNFORESEEN AND WE HAVE NO CONTROL OVER THOSE, THAT IS WHAT HAPPENS IN OLDER BUILDINGS. NOBODY LIKES SITUATIONS LIKE THIS AND WE APOLOGIZE FOR ANY INCONVENIENCE THIS CAUSED HER.

AMY G.
10/2006
3.0
flooring contractor
  + -1 more
I had used this company many years ago to replace carpeting and was very happy with it. The salesman was very courtesy, seemed knowledgeable and arrived on time for the bid. Unfortunately, he never followed through with providing a bid for the work and so we did not pursue having the tile installed through this company.
Description of Work: Requested bid on replacing vinyl flooring in two bathrooms with tile. Also requested bid for replacing tile in tub surround in one bathroom.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
5.0


Response from Reliable Floor Coverings Inc
VERBAL ESTIMATE WAS GIVEN AT TIME OF BID, CUSTOMER HAD NOT MADE FINAL SELECTION OF MATERIALS AND WAS GOING TO COME IN WITH HER MOM AND FINALIZE SELECTIONS SO WE COULD GIVE HER A FIRM ESTIMATE BUT SHE NEVER DID.

DANA B.
05/2005
5.0
flooring contractor
  + -1 more
THE RELIABLE FLOOR COVERING COMPANY CAME TO MY HOUSE AND RECOMMENDED THE PERGO FLOORING FOR OUR SOMETIMES FLOODED BASEMENT REC ROOM. HE WAS VERY KNOWLEDGEABLE ABOUT ALL THE DIFFERENT POSSIBILITIES.
Description of Work: WE HIRED RELIABLE FLOOR COVERINGS TO REMOVE SOME OLD FLOORING AND TO INSTALL SOME FORMICA IN OUR BATHROOM AND THEY ALSO INSTALLED PERGO IN OUR DOWNSTAIRS REC ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$481.74
    • 1
    • 2(current)

Contact information

542 Main St, Edmonds, WA 98020

http://www.reliablefloorcoverings.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
RELIAFC224DU
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
06/24/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Countertops and Backsplashes,
Finished Carpentry and Woodworking

FAQ

Reliable Floor Coverings Inc is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 10:00 AM - 4:00 PM

Reliable Floor Coverings Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Reliable Floor Coverings Inc offers free project estimates.
Yes, Reliable Floor Coverings Inc offers eco-friendly accreditations.
No, Reliable Floor Coverings Inc does not offer a senior discount.
Yes, Reliable Floor Coverings Inc offers emergency services.
Yes, Reliable Floor Coverings Inc offers warranties.
Reliable Floor Coverings Inc offers the following services: Flooring Sales & Installation – Hardwood, Carpet, Tile & Stone, Vinyl & Linoleum, & Green Products.

Contact information

542 Main St, Edmonds, WA 98020

http://www.reliablefloorcoverings.com

Service hours

Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
10:00 AM - 4:00 PM