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Rainier Garage Door

Garage Doors, Doors, General Remodeling

About us

Rainier Garage Door is a full-service garage door company that has won numerous awards and has an A+ Rating with the Better Business Bureau for our outstanding service and customer satisfaction. Rainier Garage Door is King and Pierce County's leader in garage doors, custom wood carriage house style doors, real carriage doors, and swing doors. When you choose Rainier Garage Door for a repair, installation, or upgrade, you get professional service from a trained and certified technician. We use the highest quality parts available, so you can rest assured knowing that your garage door will operate safely, smoothly, and quietly for years to come. We service all of King and Pierce County. We strive for same-day service and offer fixed-time appointments to accommodate our customers scheduling needs. We want to make your experience with Rainier Garage Door as convenient as possible. The installation of a new garage door is a significant investment for your home. A garage door is a lot of the front of your house and is often the largest single feature that can be seen from the street. Rainier Door recognizes this and puts in the time and dedication that each and every customer deserves. No Subs. Cost is determined by the job. Ask about Angie's list discount. Additional Phone - (206) 528-3728. Award Winning. Visit our showroom at 12708 Northup Way Ste 202, Bellevue, WA 98005 DBA- Rainier Garage Door LLC

Business highlights

22 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Sales, service & installation of residential garage doors, door openers, garage door repair, garage door springs, garage door opener repair..

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9723 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 351-375 of 723 reviews

Regina C.
10/2012
5.0
garage doors
  + -1 more
Roman showed up with his crew promptly at 9am on Sta. morning to start. They removed the existing doors and all the hardware as well as cut back the existing drywall and removed a 2x4 brace for the existing shelving unit, all this so that the new track could be installed. Installed 3 new doors and 2 new openers and made sure they all worked. Roman ran out of time before the old opener that they moved to the third bay was fully working. He was back as promised on Monday to finish as well as make some minor adjustments to the 2 new openers. Rainier Door is a quality company with a quality staff. From start to finish they did exactly what they said they would for the price we agreed upon. I would not hesitate to use them again.
Description of Work: We had three new garage doors installed complete with new track and 2 new openers. They moved one existing opener to the 3rd bay that did not have an opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ray & Fran P.
10/2012
5.0
garage doors
  + -1 more
Their business office called within 24 hours of when we requested the "Special Deal" they were advertising. The rep that showed up was punctual and very professional. He did a thorough exam of the springs/mechanism on our garage door; as previously stated, he replaced parts; did adjustments on the chain and lubricated the rails. When he was done, he made sure that we were completely satisfied and answered all questions before he left. We would certainly recommend Rainier Garage Doors again and would not hesitate to recommend them to others. Job well done!
Description of Work: Our garage door had been making loud screeching and popping noises when opening or closing-after the rep from Rainier Garage examined the door, he concluded that there were no major problems and said it was just a matter of making adjustments; replacing some rollers on the tracks and lubricating the rails, all of which he did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Koreen M.
10/2012
5.0
garage doors
  + -1 more
They were extremely nice when I called and was able to get themout withi 48 hours. The service rep was on time, professional and did a great job.
Description of Work: The spring on our garage door broke. They fixed it with a better spring system which our builder should have done in the first place. Word of advice though, when you have a broken spring being fixed you will find they normally want you to do the gears on it as well. Wish I would have been told that ahead of time as that added $85 to the cost I wasn't planning on. The gears were not broken, but am told they have the same life span normally as the spring, so they recommend you change those at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MAGGIE S.
10/2012
5.0
garage doors
  + -1 more
From start to finish the installer was punctual, courteous, and extremely professional.
Description of Work: A new double garage door sprind was installed and ball bearing rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Elizabeth N.
10/2012
5.0
garage doors
  + -1 more
It went great. It was the first time I had used them. They did everything they were supposed to do.
Description of Work: I bought two Big Deals for $119 for Garage Door Tune-Up with Silencing Package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

JOYCE B.
10/2012
5.0
garage doors
  + -1 more
It has been working very well ever since and I am very satisfied with the company. Their service was wonderful and I've recommended them to several others.
Description of Work: I purchased a Big Deal for a garage tune-up and they also replaced my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Lisa M.
09/2012
5.0
garage doors
  + -1 more
In addition to the tune up and replacing the sensors, the technician identified a problem that the gears were grinding (ball bearings). The problem was not serious enough at the time to require repairs. I had a very positive experience. I had purchased an Angie's List coupon. The total cost included cost of the coupon plus replacement parts. There was no extra charge for labor required to replace the sensors. The purchased coupons are a great idea. I got an opportunity to try out a company with little commitment. The technician did only work that was necessary at the time. I plan to have them back when the garage gears give out.
Description of Work: Service provider tuned up the garage opener and replaced motion sensers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Lillian B.
09/2012
5.0
garage doors
  + -1 more
see above. It went well, serviceman professional and courteous, punctual and pleasant.
Description of Work: The repair person came to do maintenance on our garage door. Unfortunately, the door and mechanism is very old, so there was very little he could do to improve anything, but he did make an adjustment, cleaned the rollers and change the light bulb for me. I had higher expectations, but had not realized the type and age of this apparatus precluded vast improvements. But the serviceman was professional and I would call him/them again if I had a better mechanism which would respond to servicing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark M.
09/2012
5.0
garage doors
  + -1 more
Technician was on time and very professional and polite. He was very customer cost conscience and only suggested items that truly needed repair. They also replaced the 4 pulleys that were bad at no additional charge.
Description of Work: Services included: 1. Replacement of the garage door wheels and pulleys 2. Lubricated the hinges 3. Adjusted the tension in the springs to balance the door 4. Adjusted the door 5. Installed my existing nylon wheels on my second garage door 6. Replaced the garage door bottom seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Sue H.
09/2012
5.0
garage doors
  + -1 more
The work that was done was great. He exceeded my expectations and needs. He replaced a few parts and oiled the tracks as well. .The door runs very smoothly. The man could not have been more nice, he was terrific.
Description of Work: I bought a Big Deal for Garage Door Tune-Up with a Silencing Package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Vicki V.
08/2012
5.0
garage doors
  + -1 more
I called Rainier to ask if they could apply the face value of an expired Angie's List coupon toward the service for which I'd originally bought it. The receptionist warmly replied that they would honor the coupon for the full offer--something no other company I've bought coupons for has done! She then asked if I would like them to come the next day. The fellow who came out was the kind of person any business would be proud to have represent them. In fact, by the time he left, my next-door neighbor and another across the street had both asked Rainier to talk with them about their garage doors! My 12-year-old garage door springs were showing their age, and while the service guy stressed that they did not need immediate replacement, I asked if he would do that work now (rather than waiting for the springs to fail). I couldn't be happier with Rainier--unless, of course, they offered to clean and organize my garage as well... My dogs, however, are not so happy. Rainier's "silencer package" has already proved itself quiet enough for me to come home and catch them napping!
Description of Work: 1) Tune up and maintenance2) "Silencer package" (replacement of rollers) 3) Double springs replacement4) Provided peace of mind

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$283

Tyler W.
08/2012
5.0
garage doors
  + -1 more
They came out and initially charged me a trip charge to come and replace my remotes. When then learned that I needed a maintenance check and some other work that required an additional visit, they knocked off the trip charge. There were some issues with getting the remotes programmed at first, but they were able to get it taken care of. When I questioned some of the charges, they were willing to work with me. The manager called me personally and we were able to negoiate the prices. I could tell that they really care about their customers and I was able to save about $149. I will absolutely use them in the future!
Description of Work: They replaced the high cycle extension springs in the garage door along with some routine maintenance and gave me 2 new remotes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Stephen P.
08/2012
5.0
garage doors
  + -1 more
The torsion spring on our garage door broke on a Friday afternoon. I searched Angie's List to find a company close by that coupld fix it right away. The first company I called said they were closing for the weekend, but offered to give me recommendations of local companies that might be able to help me that day or over the weekend. They also said that their 10% off Angie's List coupon was only good for maintenance services, not for repair calls. The first company on their list they gave me was also an A-rated Angie's List company, Rainier Garage Door. When I called Rainier Garage Door, they said they'd honor the 10% AL coupon regardless of what the service was for, and that they could get someone out before noon the next day. As promised, the serviceman came out at 10:45 AM the next day and was finished before 11:30 AM. Price was as quoted, and the work was done quickly and professionally. The only reason I gave them a B for quality was that I wished they'd have checked out the rest of the door and give me an estimate of what it would cost, and the time it would take to give it a tune-up (replace rollers, oil hinges, etc.). However, I didn't ask for that, and I did get what I requested. I would definitely use them again.
Description of Work: Torsion spring replacement

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kelly F.
08/2012
5.0
garage doors
  + -1 more
Overall experience was fabulous. Very professional & trustworthy. We never felt we were being over-sold or up-sold; just given the choices, pros/cons and made a decision. Both garage doors work beautifully (and are so quiet now!).
Description of Work: Installed two garage door openers; replaced a broken spring. The spring on our double door had broken; it was replaced and we chose to replace the garage door opener as well. Our single door did not have an automatic door opener at all; installed an opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Catherine C.
07/2012
5.0
garage doors
  + -1 more
Very well. They were wonderful. Very polite and kind. The people said that they are trained to treat all customers as they would thier monther. And they are great.
Description of Work: They replaced all the garage door motors and springs. They put in all new keypads too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

G C.
07/2012
5.0
garage doors
  + -1 more
Now before you think that a $429 is too much for a garage door opener consider the fact that Costco sells a 3/4 HP garage door opener for $300. If I'd bought the one from Costco, I would had to hire someone to install the gargage opener for me. I'd rather hire a business that specializes in garage door & openers vs. hopefully finding a handyman who may installed a few. I really appreciate Becky's help in the showroom. She listened to my concerns about security & she helped me figure the out the very good solution for my house & my car. Roman was the installer & he was completely finished within the stated timeframe. Then, he took the time to explain all the bells & whistles with the new wall control panel & various remotes so that I didn't have to read the manuals. The garage door opener was up & running with no effort on my part... Thanks Ranier Garage for making the process so easy breezy.
Description of Work: Installation of 3/4 HP Garage door opener ($429) with chain drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Ann S.
07/2012
4.0
garage doors
  + -1 more
Door works well now. We don't have to worry about it falling on the car.
Description of Work: Serviced and replaced worn parts of 1 garage door per request.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

DONALD J.
06/2012
5.0
garage doors
  + -1 more
Good price, good service, new door installed on-time and nicely done.
Description of Work: Installed new 16 x 7 garage door with windows, removed old door. Windows make a big difference in making garage space look bigger.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Chesong L.
06/2012
5.0
garage doors
  + -1 more
I will recommend Rainier Garage Doors. They were okay, I do not have any complaints. There prices were good, I had a coupon. I will use them again in the future.
Description of Work: Did a tune up on my garage door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Beverly M.
06/2012
5.0
garage doors
  + -1 more
It was an Angie's List deal. Everything was fine and they didn't try to sell me on anything. I didn't understand why they wouldn't give me a receipt. They said the Angie's List receipt was my receipt.
Description of Work: I used Rainier Garage Door to change the rollers on my garage door; they did a tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Rainier Garage Door
Thank you for your feedback. We are glad that you are pleased with our service. When customers purchase a "Big Deal" through Angie's List, we do not create a receipt since we did not sell the service directly to the customer. Angie's List collected the payment and will be able to provide a receipt for the purchase. We apologize about any inconvenience this has caused. Thank you for your business.

Karen J.
05/2012
5.0
garage doors
  + -1 more
Jay fromRanier came on time and went to work prompmtly. He quickly knew what the problem was . He installed new quiet rollers which I love. Then I hired him to replace an aging motor. The price was fair and he was very objective in telling me what my choices were. I would hire them again.
Description of Work: Got the Big Deal for lube and tune with the silent package. Then I added more tasks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$446

John H.
05/2012
5.0
garage doors
  + -1 more
Rainier Garage Door's tech arrived on time, my garage door opener was examined and a simple repair was completed saving me hundred's of dollars. Honor, integrity, punctual all discrible Rainier Garage Door, and outstanding company.
Description of Work: I had previously used Rainier Garage Door and thus when my garage door opener stopped working a few days ago i called on Rainier Garage Door again and scheduled their earliest appointment for Saturday, May 26th at 8:30a. Due to a disability i needed my garage door to work because when i manually lift it i experience considerable pain. Today, I fully expected to pay for the installation of a new opener, but when their tech saw that the lights on the opener still worked he suspected that the mother board was damaged and could be replaced for far less money. However upon opening the housing their tech saw loss wires and simply placed and secured the wires back into their proper locations and my garage door opener was repaired saving me a few hundred dollars. Rainier Garage Door's tech could have easily not looked into the housing and/or attempted to troubleshoot, but he had honor and integrity and thus he saved me the replacement of my garage door opener today and has allowed me a few weeks, months, or even a year or two to save up for the inevitable replacement cost and installation. I love doing business with a company that arrives on time to an appointment and exhibits honor and integrity, THANK YOU Rainier Garage Door !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87.71

IRENE H.
05/2012
5.0
garage doors
  + -1 more
They fitted me on the same day I called. Arrived when they said they would. The problem is fixed, and the door is now running much smoother and quieter than it ever did before. Excellent service.
Description of Work: Repaired garage door opener which had stopped working. Lubricated everything. Replaced rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Bruce P.
05/2012
5.0
garage doors
  + -1 more
Old opener stopped working. Called Rainer Late Friday, had technician here Sat Morning. Done by lunch time. Overall I give them an A except for price - a second remote cost almost 10% of the entire unit . This is common industry practice so I give them a B
Description of Work: Replace old opener with new

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Charlene W.
04/2012
5.0
garage doors
  + -1 more
We have nothing but good things to say about our experience with Rainier. One of the springs on our garage door broke over the weekend and we called to schedule an appointment first thing Monday morning. Rainier was able to come out that same day with a scheduled arrival between 12-2. The appointment went very smoothly - from length of the appointment to education on how to keep our garage door running smoothly. We will definitely call Rainier back should we have any more issues.
Description of Work: Replaced the springs, swapped out the wheels, tightened the chain and educated us on maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$388

Contact information

12708 Northup Way Ste 202, Bellevue, WA 98005

http://www.rainierdoor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
LEXDLL*791O4
Trade License Locale
Washington
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
09/24/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
General Remodeling

FAQ

Rainier Garage Door is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: 9:00 AM - 1:00 PM

Rainier Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Rainier Garage Door offers free project estimates.
Yes, Rainier Garage Door offers eco-friendly accreditations.
No, Rainier Garage Door does not offer a senior discount.
Yes, Rainier Garage Door offers emergency services.
Yes, Rainier Garage Door offers warranties.
Rainier Garage Door offers the following services: Sales, service & installation of residential garage doors, door openers, garage door repair, garage door springs, garage door opener repair..
Please Inquire

Contact information

12708 Northup Way Ste 202, Bellevue, WA 98005

http://www.rainierdoor.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM