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Pro Care Inc

Window Cleaning, Gutter Cleaning, Roof Cleaning,

About us

Since, 2002, Pro Care, Inc., has specialized in cleaning exteriors by revitalizing the appearance of your business or home. Quality service and a long-lasting commitment to our customers is our #1 priority.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

Window cleaning, screen cleaning, pressure washing, gutter cleaning, skylight cleaning, surface cleaning, driveway cleaning, deck cleaning, concrete cleaning, construction clean up, moss control and custom fit Christmas lighting.

Services we don't offer

Gutter installation, Window replacement.

Amenities

Free Estimates
Yes
Senior Discount

yes



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9302 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 276-300 of 302 reviews

Peggy M.
09/2015
5.0
roof cleaning, window cleaning
  + 0 more
unknown
Description of Work: Our roof is steeper than most. Instead of sending me away, Andy, the owner, has cleaned our roof for a few years. The cost includes cleaning and moss control. The clean up afterward was amazing. You won't even know they were here except for a clean roof. We are definitely happy with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Pro Care Inc
Thank you so much for the kind review :) It means more than you know. Will see you next year!

Beth K.
07/2015
4.0
window cleaning
  + -1 more
unknown
Description of Work: While I liked the front end of this business, I did have to ask the guys to redo most of the work. I was actually surprised that they felt the first pass was "good enough" when still extremely dirty, mildew, grime, cob webs left on window sills. Fortunately, guys were nice enough to redo without much fuss but if I had not been there to oversee, the quality would have been extremely poor and thus I would not use this firm again nor recommend them. I expect things to be done right the first time and I'm fairly easy going. I also don't feel adults need to be supervised and expect experts in any field to do a quality job.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Pro Care Inc
Thank you for your feedback. I want every experience for my customers to be exceptional. Of course it doesn't change your experience but I Just had a customer go out of there way to send me an email stating how wonderful they thought that specific crew was and how I should do everything in my power to keep them. That of coarse doesn't change your experience and so I am going to look into it further so that we can improve. It makes me curious to look into the specific way they are communicating and any other areas that could be improved . Although each job varies . Generally we do find it most efficient to do an initial cleaning and then go back to focus on problem areas. It helps us keep a rhythm. Hoping that was their intention and they communicated it very poorly. Either way I'm sorry it was less than excellent to your expectations and I will use it as a learning experience to address it. It sounds as if the final quality satisfactory but I will reach out to see if there's any more we can do. Thanks again for letting us serve you.

Cynthia R.
06/2015
5.0
window cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

ArlenRose F.
06/2015
5.0
pressure washing, roof cleaning, window cleaning
  + 1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$700

Sharon F.
06/2015
5.0
roof cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard V.
06/2015
4.0
window cleaning
  + -1 more
.
Description of Work: They are very efficient, right on time, and they work very quickly. There were a couple of cases where they didn’t get the windows as clean as we like, but over all the work was alright.
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Susanne G.
06/2015
5.0
gutter cleaning, window cleaning
  + 0 more
unknown
Description of Work: Cleaned gutters, went fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alexandra B.
03/2015
5.0
gutter cleaning, roof cleaning, window cleaning
  + 1 more
unknown
Description of Work: They do gutter cleaning, roof cleaning, and window cleaning for us. We have been using them for about 2 years now.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Pro Care Inc
It is our pleasure. Thanks for the feedback!

C S B.
03/2015
5.0
gutter cleaning
  + -1 more
It was good.
Description of Work: They came out to clean my gutters.
Rating CategoryRating out of 5
Yes, I recommend this pro
$170

Response from Pro Care Inc
Glad to hear :)

Patricia T.
03/2015
5.0
pressure washing, window cleaning, replacement windows
  + 1 more
unknown
Description of Work: I had all my windows and screens washed inside and out. They also pressure washed driveway, walkways and paver patio. They did a fantastic job. I can't say enough of how professional everyone was starting with Andy who, at my request, dropped by to look at what I wanted him to do. He is terrific. The two young men who did the work were fantastic also. They were very professional at all times. Went about doing the work and doing it very well. They cleaned everything up and when they left our place looked great. I am very pleased with the great service from everyone involved. I will definitely be using them again. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Pro Care Inc
It is a blast to perform work that everyone benefits from. Thanks for being such a joy to work with.

Sandra M.
02/2015
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

larry H.
10/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: Second time, they are great |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
Thank you for taking the time to give a review!

Nancy M.
10/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: We had Pro Care power wash the entire exterior of our condominium complex. They did a fantastic job and were very professional. Will definitely us them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Pro Care Inc
It was a pleasure working with you also !

BILL W.
06/2014
4.0
window cleaning
  + -1 more
unknown
Description of Work: Washed our windows. Did a pretty good job but was done on 12/31 and two guys on crew took some shortcuts to get started on their New Years.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Pro Care Inc
Thanks for the feedback. Seeing that you have used us many times before it sounds as if this last time wasn't our best service. Too ensure your complete satisfaction next time.We will be sure and complete a thorough walk through. Thanks again. Andy

Leslie E.
06/2014
5.0
gutter cleaning, roof cleaning, window cleaning
  + 1 more
unknown
Description of Work: Swept and blew off the roof and cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Pro Care Inc
Thank you.

Shawna A.
06/2014
5.0
window cleaning
  + -1 more
unknown
Description of Work: We had them perform a long list of things on our house - and they did a fantastic job on every one of them. They cleaned the roof, windows, patio, driveway, front porch, and gutters. The also did a moss treatment on the roof. They did great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dave W.
04/2014
5.0
window cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole P.
07/2013
3.0
window cleaning
  + -1 more
unknown
Description of Work: The company got back to me promptly, (appreciated), and I also asked about windows. However, we had our moss treated by another company the same way, and a couple of years later, the moss is still there, in a nasty brown form. Not wanting the same again, I cancelled at this point.
Rating CategoryRating out of 5

Response from Pro Care Inc
I have been graded on a advertising special I didn't authorize by customer we didn't actually do work for :) See below for explanation For whatever reason a Angie's list representative pushed through an advertising deal that I did not authorize. I decided to honor the coupon on a one time basis since it had already been purchased by a customer. I wanted her to have a good experience with both Angie's list and my company. The customer happen to misread the un authorized coupon Angie's list had put together. She thought it also included roof cleaning instead of gutter cleaning and a moss treatment. When I explained I was willing to honor this discounted rate this one time but mentioned that it sounded like her roof would also need some moss removal she explained she did not want to pay for the added labor cost. I said no problem and that Angie's list would be happy to refund both there advertising cost of the deal and my compensation for the assumed work. Even though we didn't authorize the deal initially I still strive for the satisfaction of every customer. Wish we could have done more. In the end I do appreciate Angie's List and there customers and hope to continue to be a company they can turn to for great reliable service. Sincerely, Andy Pack

Audrey F.
02/2013
5.0
pressure washing
  + -1 more
Couldn't have gone better.
Description of Work: I emailed Andy last night to see if he would do a 'small' job pressure washing the moss off the north side of my house. He called me today and had a crew right near me. He said 'absolutely!' would he do a small job (I reminded him that I had used him before :) ). His two guys showed up in about 2 minutes (literally). They made sure I knew they were there, we looked at what I wanted done and they got to work. When they were done, they had me look at their work to make sure I was satisfied. I SO recommend Pro Care and Andy Pack, owner. Awesome company. Used them twice and they got an A from me both times. If you need pressure washing, window cleaning, gutter cleaning done, I highly suggest you use Pro Care. Make sure you tell them you heard about it on Angie's List!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jan G.
01/2013
5.0
window cleaning
  + -1 more
They did a good job.
Description of Work: They cleaned my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sookmee A.
01/2013
4.0
window cleaning
  + -1 more
It was fine.
Description of Work: They cleaned the outside windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

ANN M.
06/2012
5.0
pressure washing
  + -1 more
They did a good job with that.
Description of Work: He did the pressure washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denni S.
05/2012
5.0
window cleaning
  + -1 more
C
Description of Work: I am a Real Estate Broker and needed windows cleaned on a 1925 home in Seattle before listing it. Pro Care returned my calls and even had someone come on out a Saturday to clean the windows inside and out. Pro Care understood that we had to sequence all of the preparation tasks to get the home ready to list quickly. They were prompt and very reasonably priced... and very honest. The house has several storm windows that had been installed a long time ago. Pro Care shared that the cost to remove would be extensive given the quantity and challenge of removing them. At the end, the owner decided to retain the storm windows and Pro Care did the best they could.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Steven H.
10/2009
5.0
window cleaning
  + -1 more
Andy did an excellent job
Description of Work: Window Cleaning- inside and outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$205

Contact information

12400 SE 38th St, Bellevue, WA 98006

http://www.ProCareWindowCleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PROCAC1892NQ
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
02/17/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Roof Cleaning,
Pressure Washing,
Windows,
Holiday Decorating,
Skylights,
Deck Maintenance

FAQ

Pro Care Inc is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Pro Care Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Pro Care Inc offers free project estimates.
No, Pro Care Inc does not offer eco-friendly accreditations.
No, Pro Care Inc does not offer a senior discount.
No, Pro Care Inc does not offer emergency services.
No, Pro Care Inc does not offer warranties.
Pro Care Inc offers the following services: Window cleaning, screen cleaning, pressure washing, gutter cleaning, skylight cleaning, surface cleaning, driveway cleaning, deck cleaning, concrete cleaning, construction clean up, moss control and custom fit Christmas lighting.
Gutter installation, Window replacement.

Contact information

12400 SE 38th St, Bellevue, WA 98006

http://www.ProCareWindowCleaning.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM