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CRYSTAL CARPET CLEANING & RESTORATION INC

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Experience the Eastside's #1 Rated Carpet Cleaner, Crystal Carpet Cleaning, renowned for delivering an unrivaled carpet cleaning service that has been the talk of the town for over 34 years. As a family-owned business, we specialize in professional carpet, upholstery, area rug, and tile & grout cleaning services. With over 34 years of industry expertise and our proud IICRC certification, we uphold the highest standards of quality to ensure your complete satisfaction. Join the thousands of delighted customers who have already witnessed the transformative power of Crystal Carpet Cleaning. Our friendly team is ready to provide you with the pristine cleanliness you deserve!

Business highlights

34 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We use truck-mounted hot water extraction. We specialize in carpet, upholstery, area rugs, and tile & grout cleaning. Additionally, we offer in-facility cleaning for your high-end wool and silk area rugs.

Services we don't offer

Spot dyeing, repairs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
Venmo
Zelle

Photos of past projects

Reviews

5.0368 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 301-325 of 368 reviews

Nicholas L.
03/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Meri A.
02/2017
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Melissa P.
06/2016
5.0
carpet cleaners
  + -1 more
I use them once-a-year.
Description of Work: I have used Crystal Carpet Cleaning & Restoration.
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

Brenda R.
06/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used Crystal Carpet Cleaning & Restoration Inc.
Rating CategoryRating out of 5
Yes, I recommend this pro

Michele G.
01/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert W.
01/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara D.
12/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: The guy was on time, very friendly and did an awesome job! He even tried to get rid of some fabric color stains which were really hard to get off! Everything looked like new and the carpet was fluffed up and looked great! I will definitely use them again!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ann B.
12/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: The cleaner arrived promptly and cleaned white carpets that had not been cleaned in years. He explained that a few of the stains were very old and could not be removed, but when he was finished these stains were barely visible and overall the carpets looked much, much better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cleve O.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: excellent carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cheryl J.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He did a fabulous job, leaving my formerly-dirty carpet looking new and entirely stain-free. It did not take very long, and the carpet dried much faster than I expected it would. I will definitely hire Crystal again the next time my carpet needs cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug T.
09/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: Cleaned carpets in townhouse, including stairs. We had a few stains from plants and they were able to remove all stains. Carpets looked like new after cleaning. They were on time, very professional. This is second time we used them, and will use again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

DEB C.
08/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ESTHER S.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

MARK E.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The representative arrived precisely at the appointed time. He was very polite, cooperative, knowledgeable and thorough in his work. He cleaned one 4-cushion, 84-inch couch and a 6-cushion, 96-inch couch, consistent with the pre-service estimate provided via email several weeks earlier. He also cleaned an 8X10 area rug that I included at the last minute and provided a written estimate for off-site cleaning of an expensive 9X12 Oriental rug. His work was performed in a speedy and professional manner. In addition, making the service appointment with a knowledgeable, polite representative was a breeze. I would highly recommend Crystal for your upholstery and carpet cleaning needs. Next spring, I will plan on using them to clean carpets in 4 different rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Lewis M.
05/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michele G.
04/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

HSIAO H.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: John did a great job on cleaning my carpets that hadn't been clean since I bought it 7.5 yrs ago. He did a great job and didn't charge me for removing some tough stain. Carpet looks great for the first time in 7.5yrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie S.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: So well that I will use them on my house and other rentals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

carmi B.
01/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: cleaned rug

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

anna M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I thought my rug was a goner--and Crystal told me to have faith. And they were right! Quick service, reliable. Would definitely recommend to anyone with troublesome stains from teenagers on their wall to wall. Work was done so professionally, no scratches or dents on the walls, cleaned up beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Robert G.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: John Surdi, the owner, and his son arrived on time and did a fantastic job (this was in late August). I have had tried several carpet cleaners in the past and this is the first one that I have been impressed by, I will definitly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy J.
07/2005
5.0
carpet cleaners
  + -1 more
EXCELLENT, ON TIME, NEW EQUIPMENT, VERY PROFESSIONAL. CARPETS WERE BADLY STAINED FROM MOVING OUT/IN AND NEARLY ALL THE STAINS WERE REMOVED. HIGHLY RECOMMEND.
Description of Work: WHOLE HOUSE CARPET CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309.96

PAULA B.
05/2005
5.0
carpet cleaners
  + -1 more
JOHN'S PROFESSIONALISM AND ATTENTION TO DETAIL, HIS PROMPTNESS AND ABILITIES ARE WHAT MAKE THIS COMPANY ONE THAT IS THE BEST FOR THE JOB. HIS POWERFUL TRUCK MOUNTED CLEANING SYSTEM ALSO REALLY HELPS TOO.
Description of Work: CLEANED 8 ROOMS AND 2 HALLWAYS, OR 889 SQUARE FEET AT 22 CENTS PER SQUARE FOOT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$366

TOLDY D.
05/2005
5.0
carpet cleaners
  + -1 more
I HAVE USED CRYSTAL CARPET CLEANING FOR 12 YEARS AND THEY ARE GREAT. SCHEDULING IS EASY AND CONVENIENT. THE WORKERS ARE POLITE AND VERY TIDY. THEY WORK EFFICIENTLY. MY CARPETS ALWAYS COME OUT CLEANER THAN I THINK THEY WILL. WE HAVE TWO BOYS, A BIG DOG AND A CAT. THE CARPETS ARE USED HARD, BUT CRYSTAL CARPET CLEANING REALLY ALMOST MAKES THEM LIKE NEW. NICE PEOPLE.
Description of Work: CARPET CLEANING. WALL TO WALL WOOL CARPETING. STAINS FROM KIDS AND FOOD CLEANED, ANIMAL STAINS AND ODORS.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

HELEN L.
02/2005
5.0
carpet cleaners
  + -1 more
THIS CARPET CLEANING COMPANY IS THE BEST QUALITY FOR THE MONEY THAT I HAVE FOUND IN THE SEATTLE EAST SIDE. CLEANS THE CARPETS VERY CAREFULLY AND DOES NOT TRY TO SELL ALL THOSE EXTRAS - NO HIDDEN COSTS. CARPETS ARE CLEANED, SUCTIONED DRIED, AND THEN RAKED TO LIFT UP THE FIBERS ON OUR 17 YEAR OLD CARPETING. HIGHLY RECOMMEND THIS COMPANY.
Description of Work: CARPET CLEANING ALL THE PUBLIC ROOMS, STAIRS, HALL, AND CHILDREN'S BEDROOMS. CARPET HAD DOG AND BOY TRACKS. HAVE USED THIS COMPANY ANNUALLY SINCE 1998. THE OWNER, JOHN SURDI IS VERY RESPONSIVE, AND THE SERVICE TECHNICIANS TEND TO BE LONG TERM EMPLOYEES. HAVE RECOMMENDED THIS COMPANY MAY TIMES!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

5008 139TH PL SE, Bellevue, WA 98006

http://www.crystalcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
602000041
Trade License Locale
Washington State
Trade License Authority
Master License
Trade License Expiration
12/31/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile

FAQ

CRYSTAL CARPET CLEANING & RESTORATION INC is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

CRYSTAL CARPET CLEANING & RESTORATION INC accepts the following forms of payment: Check,CreditCard,Venmo,Zelle
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers free project estimates.
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers eco-friendly accreditations.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer a senior discount.
No, CRYSTAL CARPET CLEANING & RESTORATION INC does not offer emergency services.
Yes, CRYSTAL CARPET CLEANING & RESTORATION INC offers warranties.
CRYSTAL CARPET CLEANING & RESTORATION INC offers the following services: We use truck-mounted hot water extraction. We specialize in carpet, upholstery, area rugs, and tile & grout cleaning. Additionally, we offer in-facility cleaning for your high-end wool and silk area rugs.
Spot dyeing, repairs.

Contact information

5008 139TH PL SE, Bellevue, WA 98006

http://www.crystalcarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed