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Ace Chimney Sweep

Chimney Sweep, Chimney Repair, Dryer Vent Cleaning,

About us

We are a specialty service company based out of Williamsburg, VA and serve the greater Peninsula areas. Our company provides a wide range of services from multi-level chimney inspections and cleanings to complete chimney rebuilds as well as dryer vent cleaning and other home services. We provide our clients with industry leading products and services at the most affordable prices in Hampton Roads. Serving Hampton Roads over the last 16 years has given us the knowledge and understanding of various chimney systems and issues that are prominent throughout our region. Whatever your chimney or home needs may be Ace Chimney Sweep is there for you. Our services include: • Multi-Level Chimney Inspections • Chimney Cleaning • Chimney Caps and Repairs • Dryer Vent Cleaning and Repairs • Masonry Repair • Pressure Washing • Window Washing • Roof Washing • Waterproofing For additional information about the services we provide and testimonials about our company, please visit our website at www.acechimneyva.com. If you would like to schedule an appointment or discuss a certain project, please feel free to contact us. Thank you for your time and we look forward to the opportunity to work with you.

Business highlights

15 years of trusted experience
Family Owned & Operated

Services we offer

Chimneys - cleaning, repairs, caps, liner installations. Masonry repair. Animal removal. Dryer vent cleaning, repair, alteration and installation. Waterproofing. Pressure Washing. Roof Washing. Window Washing.

Services we don't offer

false

Amenities

Warranties
Yes
Senior Discount

10.00



Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8512 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
2%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 451-475 of 512 reviews

Spencer T.
10/2014
1.0
chimney sweep
  + -1 more
Failed. See above
Description of Work: Inspected chimney. I asked for an estimate for repairs. Heard nothing, called agai and was told they would get back to me. Still nothing three weeks later.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0

$99

lisa T.
10/2014
1.0
chimney sweep
  + -1 more
unknown
Description of Work: I called this vender set an appt for Friday 9/26 at 830 am told my work I would be in by 1200 hopefully. At 10 am I called and left a message with this vendor asked him to call me back and at least tell me if he was still coming. No call back, at 11 I called him again left the message that I would wait until 1pm if he would just call me back. I called my work and took the rest of the day off in hopes he would call. No call. My husband called the following Tuesday and he said he didn't have me down but would check his notes and call him back. Again no call. We are in an outlining area and I would have paid a little more for his time but he quoted me a price and never said we were out of his area. Still have never heard back from this guy. If you call and get chim chim miney chim chim charoo as the ring tone, you may think to hang up.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julie M.
10/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned out my dryer vent. The first time they installed a piece of mesh which became clogged with lint a month afterwards. I contacted them again and they came out within a week to remove the mesh and install the bird guard I paid for at no additional charge. Good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kim R.
08/2014
5.0
chimney sweep
  + -1 more
professional service
Description of Work: Clean chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jennifer R.
07/2014
5.0
chimney sweep, chimney repair
  + 0 more
unknown
Description of Work: Chimney inspection and cleaning. Very professional. Gave me a quote to fix cracks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elizabeth M.
06/2014
3.0
chimney sweep
  + -1 more
unknown
Description of Work: They did all right. The owner came, but his young helper did all the work. The price was more expensive than advertised. I was glad to have had it done; one more thing cross off my list.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Mary W.
06/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Installed stainless steel chimney cap with exterior damper; special-ordered steel cable for damper because chimney is so tall. Work was professional, prompt, cheerfully performed, and clean-up was great. Our "birds-down-the chimney" and "heat-loss-up-the-chimney" problems are solved!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Melody M.
06/2014
5.0
chimney sweep, chimney repair
  + 0 more
Very well
Description of Work: Sealed the leak in the chimney, reflashed the chimney, repaired the chimney damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dave S.
06/2014
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
unknown
Description of Work: did an initial cleaning and inspection of the fireplace system that hadn't been used for about 10 years. very thorough in the cleaning; excellent preparation for a dirty job and cleaned up throughly afterwards. recommended repair and sealing of the chimney cap which had some damage. just finished that work. would highly recommend them for any chimney work/inspections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
punctuality
5.0

Yes, I recommend this pro

michelle K.
06/2014
5.0
chimney sweep
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Krysti M.
06/2014
5.0
chimney sweep
  + -1 more
Bought in error
Description of Work: Nothing
Rating CategoryRating out of 5

Doris D.
05/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: answered before. found them to do quality work! would definitely use again the first thing he did was remove the chimney cap. my chimney mortar needed replaced at the top and a few other |places needed attention. pressure washed first. also painted flashing. |very neat about their work. I have a 2-story home. would recommend - most |definitely!! 2 people involved |easy to have work done |easy for anyone to

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Kelly H.
05/2014
5.0
chimney sweep, chimney caps, chimney repair, fireplaces
  + 2 more
unknown
Description of Work: We asked ACE to come to our home early in 2014. Due to the extreme weather in the are, they rescheduled twice before they made it to assess the situation. The serviceman was very professional, but could not perform the chimney inspection as we had a wood stove that could not easily be removed and the chimney itself was capped. | |The serviceman was willing to come back when we are ready to tear out the woodstove and replace the chimney. |

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro

Tim D.
05/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: The chimney was leaking terribly with gaps in the mortar. They power washed the outside brick, then repaired and filled all the gaps (a brick had to be re-seated because the mortar was so badly deteriorated. They came back a couple of days later and applied sealant to the outside. Looks exactly like before but no holes! Great job. Price was a little more than I anticipated but I do not have much experience in that area. But the cost was worth it. |Great guys, polite and they are pet friendly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$864

Randy T.
05/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Excellent service.professional. Courteous. Both owner and his assistant. Will definitely use again and recommend to everyone. Already have.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Clyde J.
04/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Cleaned the chimney. Made and installed a new top on the chimney. Good job. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$564

Virginia W.
04/2014
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
unknown
Description of Work: Inspected and cleaned firebox and chimney according to special prepaid offer ($77). In addition, they installed a stainless steel chimney cap to prevent water and debris from fallin in chimney and also resurfaced the crown around chimney which was damaged.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

michelle W.
04/2014
5.0
chimney sweep, chimney caps
  + 0 more
unknown
Description of Work: I originally bought an "Angie's Deal" coupon to have our chimney swept and inspected. The appointment was extremely easy to schedule and Ryan arrived a few minutes early. He explained exactly what he was going to do and gave a full report of his findings, including pictures. Our chimney cover wasn't properly sealed or galvanized when originally installed so it had separated from the wood and rusted, the cap had rusted over as well. He gave an estimate for the replacements and said to call if we wanted to have the work done. I appreciated him not pushing the sale or following up with phone calls to win the work. We knew the work was needed and contacted him again when we were ready. Upon installation, he realized he could salvage the cap and completed the job over $200 UNDER the estimated price. He was extremely friendly and professional and I would recommend him to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$679

cynthia C.
04/2014
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: I bought a Big Deal from them for dryer vent cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward D.
03/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beverly W.
02/2014
5.0
chimney sweep
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for: $72 for a Chimney Sweep plus Safety Inspection. That turned out great and everything was fine. They did what they needed to do. Two technicians came out for me to do the chimney sweep plus the safety inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

alex B.
02/2014
5.0
chimney sweep, chimney repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Billy F.
02/2014
5.0
chimney repair
  + -1 more
They were great.
Description of Work: They did masonry repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Kim W.
02/2014
1.0
chimney sweep
  + -1 more
.
Description of Work: Never returned my call.

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

C. D.
02/2014
5.0
chimney sweep
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

117 Deerwood Dr., Williamsburg, VA 23188

http://www.acechimneyva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Dryer Vent Cleaning,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Gutter Cleaning,
Animal Removal,
Holiday Decorating

FAQ

Ace Chimney Sweep is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Ace Chimney Sweep accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, Ace Chimney Sweep does not offer free project estimates.
Yes, Ace Chimney Sweep offers eco-friendly accreditations.
No, Ace Chimney Sweep does not offer a senior discount.
No, Ace Chimney Sweep does not offer emergency services.
Yes, Ace Chimney Sweep offers warranties.
Ace Chimney Sweep offers the following services: Chimneys - cleaning, repairs, caps, liner installations. Masonry repair. Animal removal. Dryer vent cleaning, repair, alteration and installation. Waterproofing. Pressure Washing. Roof Washing. Window Washing.
false

Contact information

117 Deerwood Dr., Williamsburg, VA 23188

http://www.acechimneyva.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM