We are a specialty service company based out of Williamsburg, VA and serve the greater Peninsula areas. Our company provides a wide range of services from multi-level chimney inspections and cleanings to complete chimney rebuilds as well as dryer vent cleaning and other home services. We provide our clients with industry leading products and services at the most affordable prices in Hampton Roads.
Serving Hampton Roads over the last 16 years has given us the knowledge and understanding of various chimney systems and issues that are prominent throughout our region. Whatever your chimney or home needs may be Ace Chimney Sweep is there for you.
Our services include:
• Multi-Level Chimney Inspections
• Chimney Cleaning
• Chimney Caps and Repairs
• Dryer Vent Cleaning and Repairs
• Masonry Repair
• Pressure Washing
• Window Washing
• Roof Washing
• Waterproofing
For additional information about the services we provide and testimonials about our company, please visit our website at www.acechimneyva.com. If you would like to schedule an appointment or discuss a certain project, please feel free to contact us. Thank you for your time and we look forward to the opportunity to work with you.
This was an excellent experience. I will call on him again as I like to keep the fireplace in good repair.
Description of Work: Ryan Wilson and his assistant showed up on time and well prepared to work. Introductions were made and I was given his business card.Tarp, brooms, vaccuum, buckets, rags, lights and power cords were brought to the fireplace. The area from the hearth back about 15 feet was protected with tarps. The firebox, flu and log holder were examined. Ryan explained what he was looking for and then began work. I left as the vaccuum noise was very loud. Ryan later went up on the roof, checked the bricks and cap. All was fine. He wrote a report detailing his activities and the condition of the fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Francine L.
12/2012
5.0
chimney sweep
 + -1 more
Job well done. Good advice given and everything was cleaned up. Will definitely use again.
Description of Work: Fireplace safety inspection and cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Judi R.
12/2012
5.0
chimney sweep
 + -1 more
they came in, did what they needed to do, were professional and i would use them again. if you need a chimney sweep call ACE Chimney Sweep!
Description of Work: sorry don't remember the exact price paid but it was good compared to other companies doing the same service. they came in, did what they needed to do, were professional and i would use them again. if you need a chimney sweep call ACE Chimney Sweep!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Angie A.
12/2012
5.0
chimney sweep
 + -1 more
Time efficient and skilled at their job
Description of Work: We needed the chimney cleaned and checked out, they did a great job and cleaned up after themselves. Very knowledgeable and professional! Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Alpan R.
12/2012
5.0
chimney sweep, chimney repair
 + 0 more
I really liked these guys. They are very friendly and yet, all about business. I knew that there was a dead animal and a nest in my chimney; no problem they said. They cleaned all up (two dead squirells and remnants of an old bird with bunch of debris) a bucket full of stuff. Up in the roof, they installed a stainless steel cap, gave me advice and show photos of how it looked up there. They even also told us tips on how to lit up the fireplace correctly. Oh, and for a very small fee ($25), they fixed the sealing between the chimney and the siding of the house by putting caulk from all the way up to the bottom of my two story house. Clean up was $80 ($89 regular price, they gave me a military discount), and steel cap was $99. Remaining amount is tax.
Description of Work: Chimney inspection, clean-up, steel cap installation, additional caulking upon request
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
David S.
12/2012
5.0
chimney sweep, chimney caps, fireplaces
 + 1 more
thought I was getting a full inspection including fiber optic view of flue. That was an assumption on my part. Fair value for what I got, but not the deep discount I thought it was. I would definitely use them again, though. They were on time, in fact I was running a little late and they were very patient with me. Courteous, quick, and cleaned up after the service.
Description of Work: Swept chimney and cleaned fire box. Looked at chimney cap from ground. I
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Jane R.
12/2012
5.0
chimney sweep
 + -1 more
Technician arrived on time & did a good job cleaning the chimney.
Description of Work: chimney inspection & sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Mary B.
12/2012
5.0
chimney sweep, chimney caps
 + 0 more
Excellent. Arrived on time. I had to reschedule due to a medical issue I had and they were very accomodating. Did not disturb me at all while in my home. Efficient, thorogh job. Inspected and cleaned. Took pictures of chimney cap and showed me potential for problem in future. Gave me estimate. Pleasant and easy to work with. Will call him in future. Recommended them to my neighbors and friends.
Description of Work: Excellent company. Professional. Great job. Will call again. Helped me with issue with chimney cap. Took picture so I could see potential problem in future. So nice. Do not hesitate to call, they will take good care of you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Michael M.
12/2012
5.0
chimney sweep
 + -1 more
From calling Ryan and leaving and message (with him calling me back within an hour) to the end, I could not have asked for me. He did everything required and more. Perhaps the only area I'd like to see improvement on is telling how much extra I'd owe before the work is done. He said he'd fix the cracks in my firebox, but did not tell me that he would charge me or how much it would be. Overall, though, excellent work.
Description of Work: Ryan performed all of the maintenance that I paid for and also repaired cracks in my firebox. He charged a very reasonable $25 for the additional work. He also explained the best ways to start and maintain a fire, as well as appropriate materials to use. A learning experience as well as a great value! Very professional, courteous, and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Mark K.
12/2012
5.0
chimney sweep
 + -1 more
Arrived on time to carryout requested inspection and sweeping. Super friendly, and very clean. Worked fast and took the time to explain what they were doing. Highly recommended.
Description of Work: Swept and Inspected firebox and chimney flue. Also repaired damaged mortar joints in firebox.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Lawrence A.
12/2012
5.0
chimney sweep, chimney caps, chimney repair
 + 1 more
I called for a quote to repair my chimney, Ryan came out within a couple of days and gave me a price. At that time I told them to schedule the reoairs. The original date he gave me was after I was due to close on the house, I gave them the date I needed the work completed by and they were able to meet my needs. I was very appreciative for that. They were very profesonal, did excellent work and cleaned their mess. I would definetly use them again.
Description of Work: Installed a chimney cap, replaced bricks inside the fireplace and cleaned the chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$600
Charity A.
12/2012
5.0
chimney sweep
 + -1 more
Ryan worked quickly and explained everything he could about the type of fireplace we have (pre-fab, gas-lit, ventless). He cleaned the fireplace out prior to checking it and looked over all components of the set-up before trying to light it. He explained different components inside the fireplace as well as discussing the pros and cons of a gas fireplace like we have. When I asked him a few questions about aspects of the fireplace I don't like, he explained what options I might have to fix it and what options probably would not help. When they completed the work, the cleaned up and Ryan spoke to me for a few minutes about our set-up. Overall, I am very happy. Both men were friendly and efficient despite pet and child distractions. I would recommend them to anyone and will use them in the future.
Description of Work: 1. Inspect fireplace 2. Clean fireplace 3. No repairs needed 4. Assess components of fireplace 5. Recommendations for a better set-up (at my request)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Elaina D.
12/2012
5.0
chimney sweep, chimney caps
 + 0 more
Everything went well, he cleaned my chimney and left no mess. I thought of the movie Mary Poppins and had expected some soot like in the move but no. He took time to lay down a cover and vacuum as he cleaned. Ryan is very friendly and professional person. He answered all my questions, arrived on time and got down to business. I highly recommend his servies.
Description of Work: Ryan performed a thorough inspection of my chimney which included the news that I no longer had a chimney cap. He came back 2 weeks later as agreed and installed the cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124.95
Ann C.
12/2012
5.0
chimney sweep
 + -1 more
Service technicians arrived right on time, carefully covered the rugs to avoid soiling them, performed the work, and cleaned up thoroughly after themselves. They gave me information about the structural state of the chimney and things to look out for in the future, and answered my questions thoroughly. Very professional and pleasant.
Description of Work: Chimney cleaning and safety inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Marianne S.
12/2012
5.0
chimney sweep
 + -1 more
Ace Chimney Sweep was professional, efficient, friendly and on-time! They came in, got straight to work, but also provided us with information that we didn't know. Thanks Ryan for letting us know we have a stainless steel liner and cool cap! They didn't try to sell us additional services, but let us know of some potential things to take care of a couple of years down the road. This was our first experience using Angie's List, and it couldn't have been better. I would certainly recommend Ace Chimney Sweep to friends and family. I know we will be calling them again even if other specials are out there. There is something to be said for customer service and integrity, and these folks have that down. Now, we can enjoy our fireplace without worry. Thanks guys and happy holidays!!! Call them for service. They are great.
Description of Work: Cleaned and inspected our chimney. It had been 7 years since the last one!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Juliann K.
12/2012
5.0
chimney sweep, dryer vent cleaning
 + 0 more
I purchased the appointment List deal to get my Chimney cleaned for $64.00. I called to make the appointment and had to leave a message. They called back that night and I scheduled the appointment for two weeks from that date. They came out Early - the only thing is I do wish they would have called before coming - which was okay since I was home anyway. Both gentlemen were extremely friendly and accommodating - they cleaned and inspected my chimney and gave me recommendation on how often I should get it cleaned. As they were leaving and giving me their paperwork - I noticed that their Van stated they did Dryer Vent Cleaning - so I inquired and they did it on the spot for an additional $89. I was very happy with their service. I would definitely use again.
Description of Work: Chimney Sweep and Dryer Vent Cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Brett R.
12/2012
5.0
chimney sweep
 + -1 more
I called Ace and they called me right back and set up a convenient appointment time. I highly recommend Ace Chimney Sweep. Ryan and Travis arrived early, were very fast and thorough, and even put on a chimney cap that had blown off during a storm on another chimney they weren't cleaning. Can't go wrong with these guys!
Description of Work: Chimney sweeping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Yvette J.
12/2012
5.0
chimney sweep
 + -1 more
I was pleased with the professionalism from the time they walked into my house until they left. Both men were very polite and sincere about wanting to help find the problem with the leaking in my chimney. I feel they did their best to solve the problem and when it appeared to be an alternate cause for the leak, they showed me what might be causing it and recommended that I get a professional to work on the siding rather than just the average handyman. Ryan explained that when it comes to siding and water damage, you want a professional that specializes in that area rather than just the average handyman. I appreciated his advice and his concern. We will definitely call on his services again in the near future to clean our dryer vent.
Description of Work: We had the owner and his assistant out to check our chimney for a leak. We thought it might be from the cap that covers the chimney. They checked everything and saw no signs of damage or rust. They then swept out the chimney and used a specialized vacuum to avoid getting any dust in the house. Ryan (the owner I believe) noticed, coming down from the ladder, that part of my siding has a gap in it that could be the source of the water leaking in. He was kind enough to show the area to me so that I can hire a professional to fix it. The two then cleaned up the tools and any mess.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Gail E.
12/2012
5.0
chimney sweep
 + -1 more
There were no problems. He came on time, did the job properly , and left after we paid him with the $69 coupon and the extra $10 for moving the heavy fireplace insert out to clean & replacing it properly as we had agreed in the phone conversation when we set up the appointment.
Description of Work: The man climbed up on house roof, using his ladder, removed our metal chimney cap, & cleaned the chimney with a brush. He and a helper also moved out our heavy steel stove insert, & cleaned the lower chimney flue, then vacuumed the cinders and ashes up, put the heavy stove insert back in place, resealed the edges, picked up the protective cloths on our family room rug, collected the Groupon $69 certificate and extra $10 for dealing with the heavy insert, and left. Chimney was clean and house back to normal. He did a good job. He came on time and spent about 1 1/2 hours at our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
BRANDI R.
12/2012
5.0
chimney sweep
 + -1 more
Ryan arrived early for the appointment and provided great service.
Description of Work: Chimney cleaning and inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Guy C.
12/2012
5.0
chimney sweep
 + -1 more
Everything went great, they were polite, prepared to make sure that their was no mess or problems, it went fine. would recommend them to anyone.
Description of Work: I had them inspect the chimney, to see if the chiminey is safe to use. They came in prepare with drop clothes and lights and vacum for cleaning the chiminey. They check inside the house and got on the roof and checked the chiminey from the top. He said the chiminey was in good condition.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Debbie M.
11/2012
5.0
chimney sweep, chimney repair
 + 0 more
After signing up for this Big Deal on Angie's List, Ryan Wilson, owner, took the initiative to contact me via e:mail. In the e:mail, he advised his appointments were filling quickly and gave me both his phone and e:mail contact information. When I was ready to schedule, I contacted him by e:mail over the Thanksgiving weekend. I didn't know if he could do the repair work I wanted, but sent him the details. Ryan contacted me by phone first thing Monday morning; and I was pleased he was able to schedule the work for 3:30 p.m. on Wednesday, November 28. He was more than prompt--he was early. He and his assistant, Travis, immediately started the job, bringing in the needed tools and laying out a protective covering over my carpet. When he removed the Buck Stove and found that it was balancing on stones, he sent Travis out to the truck for the proper shims. He performed a thorough cleaning of the stove and inside of the fireplace. He went up on the roof to check the cap and did whatever else it is they do up there. After replacing the stones with the proper shims, he reinserted the Buck Stove and lined the entire stove to brick contact area with new filter material. I haven't lit the stove yet, but am hopeful his repairs will do the trick. By adding the shims, he not only made the insert stable, it had the added effect of taking the vibration out of the unit that made the fan motor too noisy to run. After performing the work, he cleaned the area completely and finished the entire job, including the paperwork, in less than an hour! I'm very pleased. His is the third company I've hired in the 15 years I've lived in this house, and is definately my go-to guy from now on.
Description of Work: Ryan and his assistant, Travis removed my fireplace insert, cleaning both the insert and the entire chimney from the bottom up and top down. Without my asking, he reshimmed the insert in the chimney. He also (hopefully)repaired a leak in the draw by adjusting the top piece of the insert and lining the entire back of the insert (Buck Stove) with new filter material. The charge for removing and cleaning the Buck Stove was $20--less than I've paid to other Chimney Sweep companies. His repair of the leaky draw was very minimal--$10 for material and his labor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Marylouise F.
11/2012
5.0
chimney sweep
 + -1 more
I highly recommend Ace Chimney Sweep. We have been disappointed with many in the past, but their work was fantastic!
Description of Work: We used the reviews on Angie's list to find a chimney sweep. We were very happy with the men that came to clean our chimney and especially that given the dirtiness of the job, our house was left as clean as it was before thy arrived.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
TOM N.
11/2012
5.0
chimney sweep
 + -1 more
They arrived promptly. The work crew was friendly and professional. He pointed out something that could be a problem down the road, but there was no pressure to perform the work immediatly. They did an excellent job of cleaning up afterwards. After some work crews, I find dust and debris all over the place because they track through different rooms. I think Ace Chimney Sweep left not just the fireplace, but the whole house.
Description of Work: Inspected and cleaned the chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Douglas A.
11/2012
5.0
chimney sweep
 + -1 more
Total experience was excellent.
Description of Work: Fireplace and chimney were cleaned and inspected. A report, with photos, was presented following the cleaning and inspection. Technicians were polite, clean and very professional. I would use them again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Dryer Vent Cleaning,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Gutter Cleaning,
Animal Removal,
Holiday Decorating
FAQ
Ace Chimney Sweep is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Ace Chimney Sweep accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, Ace Chimney Sweep does not offer free project estimates.