We are a specialty service company based out of Williamsburg, VA and serve the greater Peninsula areas. Our company provides a wide range of services from multi-level chimney inspections and cleanings to complete chimney rebuilds as well as dryer vent cleaning and other home services. We provide our clients with industry leading products and services at the most affordable prices in Hampton Roads.
Serving Hampton Roads over the last 16 years has given us the knowledge and understanding of various chimney systems and issues that are prominent throughout our region. Whatever your chimney or home needs may be Ace Chimney Sweep is there for you.
Our services include:
• Multi-Level Chimney Inspections
• Chimney Cleaning
• Chimney Caps and Repairs
• Dryer Vent Cleaning and Repairs
• Masonry Repair
• Pressure Washing
• Window Washing
• Roof Washing
• Waterproofing
For additional information about the services we provide and testimonials about our company, please visit our website at www.acechimneyva.com. If you would like to schedule an appointment or discuss a certain project, please feel free to contact us. Thank you for your time and we look forward to the opportunity to work with you.
Both guys were on time, polite, friendly and did a great job. The cost was reasonable for the work performed. When the time arises, will use the again.
Description of Work: cleaned two chimneys , installed two caps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Gladys A.
09/2013
5.0
dryer vent cleaning
 + -1 more
Discovered problem immediately and proceeded to repair.. Prompt, friendly, professional, paid attention to details. I gave a C for responsiveness only because of time it took to respond to appointment. Otherwise, very pleased with work performed.
Description of Work: Blew out dryer vent. Removed birds nests from vent. Removed rotary system left by another company who attempted to clean vent. Removed nesting material in vent and ceiling. Connected vent pipe to the existing vent to make existing vent functional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$174
Noelle W.
09/2013
5.0
chimney sweep, dryer vent cleaning
 + 0 more
Excellent company to do business with. We have never had our dryer vent cleaned by a professional so didn't know what to expect. They arrived on time, quickly set about their work and finished in no time at all. Dryer was 100% clogged! We will be using this company again.
Description of Work: Cleaned dryer vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Janice S.
09/2013
5.0
chimney sweep, chimney caps
 + 0 more
Suggested & installed chimney cap. Very timely & professional. I would recommend him.
Description of Work: Checked & cleaned chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
margaret R.
09/2013
5.0
chimney caps
 + -1 more
It's a very good price. He did a good job and he's a nice guy.
Description of Work: Ace Chimney Sweep to fix the crack at the back of my fire place.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Charles J.
09/2013
5.0
chimney sweep
 + -1 more
It went great! They showed up exactly on time, were courteous, thorough, and efficient. They also didn't try to gouge me with extra services. The only recommendation they had was to paint my metal cap to keep it from rusting. Ryan Wilson provides an outstanding service. I would DEFINITELY use them again!
Description of Work: Cleaned chimney. Inspected chimney, flue and cap.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Stephen L.
09/2013
5.0
dryer vent cleaning
 + -1 more
They got here earlier than expected after first calling us. They first inspected our dryer vent and found two problems of concern. They showed us the two problems and after our permission, they corrected both problems. They then gave our dryer vent a full cleaning. They also cleaned the back of our dryer and the area underneath. They made sure everything was back in place before they left.
Description of Work: They cleaned and repaired our dryer vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert N.
09/2013
5.0
chimney sweep
 + -1 more
went fine had to help myself but no complaints
Description of Work: installed flu
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,700
Sandra W.
09/2013
5.0
chimney sweep
 + -1 more
Ace Chimney Sweep are awesome! Very professional on time and cleaned up afterwards.
Description of Work: Cleaned dryer vent and installed cover to outside of the dryer vent on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve F.
09/2013
4.0
chimney sweep
 + -1 more
The person was prompt and did a good job. However - and this is my fault - I didn't realize the cost listed in Angie's list was for an "evaluation." I thought it covered the whole cost for cleaning. But, I should have read the ad more carefully. Had I known it was going to cost as much as it did , I would have called other providers for bids. The price may have been the same though.
Description of Work: Cleaned three chimneys.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$225
DORIS T.
09/2013
5.0
chimney sweep, chimney caps
 + 0 more
Cleaned fireplace chimney & put on chimney cap.
Description of Work: Clean chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deb C.
09/2013
5.0
dryer vent cleaning
 + -1 more
Ryan and his assistant did an amazing job. They were able to clean out our vent entirely. I took a picture of the bag of disgusting debris and emailed to my husband at work. It could have caused a massive fire because it was so clogged and we didn't realize it. DO NOT EVER think just cleaning the lint trap that you pull out will take care of it! Well, well worth the price and piece of mind. This is the perfect "gift" especially for the elderly or the person that has everything.
Description of Work: Swept and inspected our dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Matthew G.
09/2013
5.0
chimney sweep, chimney repair, fireplaces
 + 1 more
The owner was very responsive to phone calls and emails when both of our schedules shifted. The primary reason I bought the deal was to have the gasket on my wood fireplace doors replaced and the owner acknowledged this. When he showed up for the job, within 5 minutes he stated that he did not have the required gasket and that he could get it and come back out, but that would be another service call (full service fee, I believe approx $65). He then conducted the chimney sweep and was gone in approx 30-45 minutes. While the owner was very personable and punctual, the fact that my primary reason for purchasing the service was for a repair and that was not achieved was very disheartening in his response.
Description of Work: Repair Assessment, Chimney sweep
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$65
Martha T.
09/2013
5.0
chimney sweep
 + -1 more
Ryan and Travis were punctual, neat and efficient. Examined chimney inside and out; cleaned out firebox and cleaned up after themselves. Examined chimney cap and bricks and made recommendations along with written estimate for some non-urgent repairs. No pressure. Ryan (the boss) was knowledgeable, helpful, and courteous. Definitely recommend.
Description of Work: Cleaned chimney from inside and out; examined condition of chimney; tightened fireplace glass doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$79
Gibu R.
09/2013
5.0
dryer vent cleaning
 + -1 more
I contacted them and told them I would like it done as soon as possible. They were able to accommodate with an appointment within a week from calling them. They arrived a little late, maybe half an hour, but were extremely professional and courteous. They were friendly and did an excellent job. They asked about the unit and then started to work. One of them on the inside with the dryer and the other on the ladder by the outside vent. Apparently the vent to the outside was thickly covered with lint so they cleared all that out. They even swept up on the floor around the back of the dryer because it was dusty and there were lost laundry items back there. Like I said we moved in only a year ago so we have no idea when this was last done in this house. They did say it wasn't that badly blocked, and that everything looks good! We really appreciated them and they were so professional we would definitely call them again especially if we can get a good deal like we did this time for the dryer vent cleaning. Altogether they took maybe half an hour tops. They seemed very quick.
Description of Work: They cleaned our dryer vent in our new home that badly needed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$64
Rose R.
09/2013
5.0
chimney sweep
 + -1 more
He was professional, efficient, and explained problems as he encountered them.
Description of Work: He cleaned and inspected the chimney, and fixed loose mortar bricks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$110
Debra H.
09/2013
3.0
dryer vent cleaning
 + -1 more
I found this provider with high grades on Angie's List. I hired him for dryer vent cleaning and then also purchased a Big Deal for chimney sweep. When he came out, he was on time, but he completely wasted our time. He was not capability of doing the job that he told us he would do. He could not find the dryer vents. Then, he told us it was because our units (in our condo) were not up to code. Except that these dryer vents had been cleaned by a different company a couple years ago and they never told us that they were or were not up to code. He took pictures, of our dryer vents, because he was not capable to do the job and he was going to contact a provider who could do the work, that he could not do, and when he did find a provider he would contact us to come do the work. He told us he would get back to us and it has been 3 weeks and I have not heard from him since.
Description of Work: I purchased a Big Deal from this company for Chimney Sweep, but I used him for dryer vent cleaning prior to this deal and (see below).... I decided to get a refund for Chimney Sweep.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0
WALTER R.
09/2013
5.0
dryer vent cleaning
 + -1 more
The original appointment was scheduled for 9/13/13 but Ryan Wilson ( the owner) called and was going to be in my area on Monday so we moved the appointment to Monday 9/9/13 at noon. Ryan and his crew arrived on time and went right to work. My worst fear was realized when the vent pipe was discovered laying on the floor of the crawl space and the dryer was dumping the lint on the floor of the crawl space. The price quoted to facilitate repairs was very reasonable and once agreed upon they got right to work. They re-hung the pipe and sealed it. Not only that but they cleaned all the lint off the crawl space floor. I am very satisfied with Ace Chimney sweep and will definitely use them again. I really like these "Big Deals" This is the second one I've used and have been completely satisfied both times. Thanks Ryan and Angie!
Description of Work: Repaired the dryer vent pipe, (it fell down in the crawl space) and cleaned the vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Suzette J.
09/2013
5.0
dryer vent cleaning
 + -1 more
Ryan was inside and his assistant was outside. Ryan explained how the blower worked as he was setting it up. They had radios so the could communicate. When Ryan was ready he radioed to his assistant who had a bag over the outside hose and the lent was blowing into the bag. They also had a brush going through the vent to help clean out the vent ( we know this because the assistant pulled the bag back to show us the brush. When the where done they put the lent into a bag to show us how much lent was in there believe me there was a lot. Before they left Ryan gave me a receipt and business card. We recommend if you need this done call ACE Chimney Sweep.
Description of Work: Ryan and his assistant were on time, nice and knowledgeable. They did not mind my boyfiend and I looking over there shoulder and asking questions. They came to the door introduced who they were and went right to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
Douglas A.
09/2013
5.0
chimney sweep
 + -1 more
See above. I highly recommend Ace for your chimney sweep needs.
Description of Work: Ace conducted a thorough review of my entire fireplace/chimney system and provided a clear, concise report regarding the condition of each element along with recommendations for needed repairs. This was followed by a thorough cleaning of my system. Ace also provided alternate provider names for follow on service when I am ready to make renovations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Lissa G.
09/2013
5.0
chimney sweep
 + -1 more
Ryan and his assistant showed up on time, they were pleasant, professional, quick, and explained to me how and what they were doing. They cleared out several big wet clogs in the ducting and had ventilation working properly again. Ryan pointed out some erroneously installed ductwork that was culpable for the problems they tackled and offered recommendations to rectify it. They even helped me with a quick dissimilar home repair. I purchased an Angie's List Big Deal Ryan was offering and was even more pleased with the savings we received for a great service. -thank you Ace Chimney Sweep for your assistance.
Description of Work: Dryer vent cleaning, transition vent replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$64
linda W.
09/2013
5.0
chimney sweep, chimney caps, chimney repair
 + 1 more
Something was dumped into the chimney from another project. He was always on time and we were very pleased with the work.
Description of Work: I used Ace Chimney Sweep early this year to do a chimney sweep, capping and repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Karla V.
09/2013
5.0
chimney sweep
 + -1 more
That guy was great. He was a nice guy. I would highly recommend them. He was very personable. He did exactly what he said he was going to do and then he fixed some other things too. I have never done anything like that before so I don't know what the price usually is but it was reasonable enough for me to buy the deal. I actually gave his name to my property manager.
Description of Work: I used the "Big Deal" that I purchased for the services of Ace Chimney Sweep.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
THOMAS G.
09/2013
5.0
chimney sweep
 + -1 more
On time, professional. Put drop cloth down on area in front of fireplace. Cleaned up afterward. Would use again
Description of Work: chimmnet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Evelyn C.
09/2013
5.0
dryer vent cleaning
 + -1 more
August 30 Ryan and his helper arrived 10 minutes before scheduled time, which I truly appreciate in a company. The vent was very clogged and they took their time, cleaned up afterwards and told me that the next cleaning can be in 3 years. Very friendly and courteous.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Chimney Repair,
Dryer Vent Cleaning,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Air Duct Cleaning,
Pressure Washing,
Gutter Cleaning,
Animal Removal,
Holiday Decorating
FAQ
Ace Chimney Sweep is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Ace Chimney Sweep accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
No, Ace Chimney Sweep does not offer free project estimates.