SERVPRO

On time and did not stop working until job was completed.

At that time I did not like them because they tore up my wall which was really not necessary. They had their equipment here for about a week that I had to call them to come and get their equipment. They promised that they would have somebody do the dry wall, when it came down they said they had nobody. I had I told them in the beginning that if they did not have somebody then I would get another provider but they said they would do it. I did not have Angies list at that time.

Servpro quit job. Had to hire a second company to finish.

I really did not like the service. They just tore the boarding around my walls. They weren’t careful with it and they ripped out parts of the drywall. I had to call them to come back and get their equipment because it was here for almost 2 weeks. They had promised, along with my insurance agent, that they would go ahead and have somebody else come in and fix the boarded back and things like that. When I approached them and asked them about it, they told me they didn’t have anybody. This is my first time anything like that happened and they didn’t tell me who I can go to or anything. I wouldn’t use them again. They weren’t cheap. I didn’t like the part where they just poured things out and weren’t even careful at all. The only thing is that they may not have the drying equipment that they had but that’s it. I did speak to someone about that and told them they won’t get a good recommendation. They didn’t come back to check how things were going or if everything has dried up. I had to call them to find out when they were coming back out.