Precision Garage Door

Garage Doors

About us

Sales, service and installation of garage doors, and garage door openers. Same day and 24-hour emergency service available. With the highest quality garage door parts available in the door industry, Precision Door is your right choice. Our garage door technicians are trained to diagnose and fix all kinds of garage door and garage door opener issues. We realize that your time is valuable and we want to make getting your door fixed as easy as possible for you. We know your doors are an important visual and useful aspect of your home. In many cases, the garage door is used more than the front door so we understand the inconvenience caused when it's not working. Precision Door Service of Hampton Roads offers same day, 24/7 emergency service. Our fully stocked trucks and certified technicians are ready to help. We believe in our products so much, we offer a limited lifetime warranty on many of our parts and services. Ask us for details. We take pride in hiring technicians that are professional, courteous, and on-time. Precision Door Service of Hampton Roads is locally owned and operated. Specializing in garage door repair and garage door replacement. Like most service companies, we charge a service call fee but also offer coupons. We do not charge extra for evening, weekend and emergency calls. Award winning.

Business highlights

28 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8790 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 651-675 of 790 reviews

Alex C.
07/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0


Response from Precision Garage Door
Thank you for taking the time to send us a review. Please be sure to call us if you need anything in the future. Have a great day!

Eric P.
07/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: We signed up for a garage door tune-up. They tried to sell us much more than that. That's my only complaint.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from Precision Garage Door
Thank you for taking the time to send us a review. We truly appreciate it. Please be sure to contact us if you may need anything in the future.

Joyce B D.
07/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: fixed broken garage door. Bit expensive.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you may need anything.

Geraldine M.
06/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: The torsion spring broke and the garage door would not operate. I've used Precision several times before and was very satisfied with the service. |Phoned them and received prompt service. Nick replaced the spring, nylon roller, torsion cable, center bearing & plates, end bearing & plates, drums included in the complete torsion overhaul. The door now works great. Nick is very professional, courteous and friendly. I used the $60 Angies List discount and also purchased the lifetime warranty. I will certainly use Precision in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door
Thank you for taking the time to provide such great feedback. We truly appreciate it. Please let us know if you need anything else. Respectfully, Scott B. Kale Owner

Blair U.
06/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Response from Precision Garage Door
Thank you for providing feedback. Please let us know if we can do anything else for you. Respectfully, Scott B. Kale Owner

PERCY T.
06/2015
5.0
garage doors
  + -1 more
Process went very well
Description of Work: Tuned Garage Doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Precision Garage Door
Thank you for taking the time to send us a review. We are please to know we were able to provide you with an A rating service. Please be sure to contact us if you need anything. Thank you and have a great day!

Tyrone P.
06/2015
4.0
garage doors, doors
  + 0 more
unknown
Description of Work: Door fixed and motor serviced and warrantied for the next 12 months

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to contact us if you need any further assistance. Thank you and have a great day!

Cynthia W.
06/2015
1.0
garage doors, doors
  + 0 more
unknown
Description of Work: I initially called for storm door repair. They sent someone out for garage door repair. This was early May. The man said he'd have the office call and send correct repair person. Still haven't heard from them. I called again about 1st week of June told the person the type of repair needed. She said she'd find out if they do that type of repair (which web site says they do) and call me back. I have been waiting for that call. Nothing yet.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from Precision Garage Door
I am so sorry you had that experience! That is not at all typical of the experience we provide for our customers. Please contact our office manager, Shannon, direct at 757-502-4528. She will ensure that you are assisted immediately and appropriately. Respectfully, Scott B. Kale Owner

Dan K.
06/2015
5.0
garage doors
  + -1 more
Excellent job.
Description of Work: Garage door tune-up to 2 doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. We are pleased to see we provided you with an A rating service. Please be sure to contact us if you need anything. Thank you and have a great day!

Jessica S.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: They performed a general examination of the garage door motor and mechanics, cleaned and lubricated the rails, plus gave us a quote for the future eventual replacement cycle of the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Precision Garage Door
Thank you for taking the time to send us a review. Please be sure to contact us if you need any future work done. Thank you and have a great day!

Walter C.
06/2015
5.0
garage doors
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Gregory C.
06/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: They replaced 2 garage door openers. We had 20 year old Sears Craftsman chain drive units that were going bad. They replaced them with very quiet belt drive openers. The installer was very knowledgeable and professional. A little expensive but a very good warranty and I read reviews that say they stand by their products.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. I'm pleased to see we provided you with such great service. Please be sure to call us if you need anything! Thank you & Have a great day!

Troy F.
06/2015
5.0
garage doors, garage builders
  + 0 more
unknown
Description of Work: Excellent work! They did an amazing job on our new garage door and opener. highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Response from Precision Garage Door
Thank you very much for taking the time to send us your review. I am pleased to see you are happy with our service. Please be sure to give us a call if you need anything at all. Also, keep in mind we do entry doors and windows as well if you may have any future home projects. Have a great day!

gail G.
06/2015
3.0
garage doors
  + -1 more
unknown
Description of Work: This was a disappointing experience. I thought I was having a professional come out and check my garage door and then adjust it so it would raise and lower without the loud roller noise. When the professional arrived, he was only interested in going thru his 26 point checklist and telling me what was wrong with the door and trying to get me to purchase a new door....even when I informed him emphatically that I was not going to buy a new garage door. Then he was going to leave and I had to ask him if he was going to oil the rollers and check the spring balance...which he did after I asked. He also informed me that checking the garage door opener was not a part of checking the garage door. I have had this work done by another company and the results went much better. Personally my door was not any better then before the guy showed up.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$39

Benjamin M.
06/2015
5.0
garage doors
  + -1 more
.
Description of Work: Garage door inspection and servicing. It went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you very much for taking the time to send us a review. Please be sure to call us if you need anything. Have a great day!

Robert H.
06/2015
4.0
garage doors
  + -1 more
unknown
Description of Work: New entry door and wrapping around garage doors. Generally good product and good service. Wrong door and frame was delivered, causing a six week wait for the correct door. Brass kick plate was installed on the door interior, requiring a new door slab, which extended the duration of the project further. Aside from these mistakes, salesman and technicians were friendly and professional. Fortunately, we were flexible on time. Had we needed this done on a reasonable schedule, it would have been a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Precision Garage Door
ok on first one from [Member Name Removed], response should be: Thank you so much for the feedback. We truly apologize that the error was made, incurring a lengthy install process. That is certainly not the standard, but more of the exception to the rule. We are, however, very happy to know that you were pleased with the end result and we strive to ensure that our customers are truly pleased with our service and our product. Please be sure to call us if there is anything else we can do. It was a true pleasure working with you. Respectfully, Scott B. Kale Owner

Linda J.
05/2015
5.0
garage doors
  + -1 more
They were awesome.
Description of Work: They replaced the rollers on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Precision Garage Door
Thank you very much for taking the time to send us your review. We truley appreciate your business. Please be sure to call us if you need anything in the future. Thank you and have a great day!

Scott P.
05/2015
5.0
garage doors, doors
  + 0 more
unknown
Description of Work: We have lived in our current house for 8 years, and the automatic garage door was always wonky. Precision came out, did a tune-up, replaced rollers, springs, drums and other hardware. Now the door works great. Mike, the technician, was well-spoken and explained everything clearly. He was also fast, finishing in 1.5 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Precision Garage Door
Thank you very much for taking the time to send us your review. We very much appreciate your business. Please be sure to call us if you need anything at all. Thank you and have a great day!

Brandon W.
05/2015
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door
Thank you for taking the time to send us a review. Please be sure to give us a call if you need anything.

joshua J.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door
Thank you very much for taking the time to send us your review. We appreciate your business. Please be sure to call us if you need anything at all. Thank you and have a great day!

eun L.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Changed spring and tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Response from Precision Garage Door
Thank you for taking the time to send us a review. Please give us a call if you need anything at all.

Jodee L.
05/2015
5.0
garage doors
  + -1 more
,See above details.
Description of Work: We received prompt service for the $39 garaged door tune up, and while trying to get the remotes and keypad to work correctly,, the motor on the garage door opener began to smoke and drip. It would not function at all and the service man replaced the motor, and provided new remotes, keypad and excellent service, all in less than two hrs. It was great that he had everything he needed right in his truck. I made a quick call to another garage door provided and found that the price with the lifetime warrantee was comparable.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Precision Garage Door
Thank you for the wonderful feedback. We really appreciate it. Please let us know if there is anything else we can do for you in the future. Respectfully, Scott B. Kale Owner

Deborah H.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Purchase new garage door and opener from Lowe's Dec 2013...Lowes sent installer out....one year 4 months door would not open. Lowes "door is four months out of warenty...bought deal for garage tune up....however door was never installed correctly. Precision door had to rebuild the fame with new roller springs etc. I now have a door the works and a life time warenty on the repairs. too bad a large company like lowes would not stand behind what they install.....Will not us LOWES again. D. Harwell VA Beach VA

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Precision Garage Door
Thank you so much for taking the time to provide such wonderful feedback. We really appreciate it. Please be sure to let us know if there is anything else we can do for you. Respectfully, Scott B. Kale Owner

Linda F.
05/2015
5.0
garage doors
  + -1 more
All went well.
Description of Work: Checked/tuned up garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Response from Precision Garage Door
Thank you for taking the time to provide your feedback. We really appreciate it. Please be sure to contact us if we can do anything else for you! Respectfully, Scott B. Kale Owner

Elizabeth P.
04/2015
3.0
garage doors
  + -1 more
unknown
Description of Work: I called and left a message but they never called me back. I don't need their services anymore. I would use them in the future only if I had to.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Response from Precision Garage Door
I am so sorry to hear that you were not contacted. I have not been able to find a message from you, and I fear it may have been lost in the process of being sent over to the local office. That is not how we handle business. Please contact me at 757-502-4528 so that we can help you. We would appreciate the opportunity. Respectfully, Scott B. Kale Owner

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705128401
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
04/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Precision Garage Door is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door does not offer free project estimates.
Yes, Precision Garage Door offers eco-friendly accreditations.
Yes, Precision Garage Door offers a 10% senior discount.
Yes, Precision Garage Door offers emergency services.
Yes, Precision Garage Door offers warranties.
Precision Garage Door offers the following services: Garage Door Sales & Installation, Openers, Springs, Cables, Rollers

Contact information

320 Cleveland Pl, Virginia Beach, VA 23462

http://www.garagedoorsva.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day