Paramount Builders Inc

Very professional, tidy and great work overall.

Tracy and Joe did an excellent job. Both of them were very pleasant and helpful. They were professional an cleaned up very well. Even gave us tips on some other issues we had we are very pleased.

CJ and AJ worked very hard. Very Professional and did great quality of workmanship.

Awesome. The crew was on time, courteous and professional.

Workers were on time, brought all materials. Doors are beautiful. They replaced all trim and door jams. NO more air spaces! Smooth open and close sales and stopped by to check on job.

Very pleased with the work and service. Worth every penny.

Wow where to begin. Contact first began when a guy going door to door approached my girlfriend and said his company was giving out free quotes for roofs due to issues in the neighborhood from snow. She gave them my number knowing that I was talking about getting a new roof put on and was contacted in about a week. They sounded very professional and asked that all decision making family members be present. The guy showed up as scheduled at 7 at night on a Thursday with no ladder or flashlight. I went and got my flashlight and showed him what was going on with the roof. He said if I would allow him in for just a few minutes he would show me the different products offered and give me an quote. I agreed and he went back to his van to return with 3 suitcases. It took him about 15 minutes of talking (selling the company) before he started talking numbers. He started out with a blank sheet of paper and up in the corner writes $18000 and says this is what a roof on a house this size (which he hasn't even measured) normally costs but with this first time visit discount and another discount I can get you a new roof for 14800. THIS WAS FOR JUST A RESHINGLE WITH 3 SHEETS OF PLYWOOD REPLACED. I knew the price was outrageous and was completely uninterested in making any purchase and was just trying to respectfully get him to leave. 2 hours later after dealing with him being very rude I finally had to stand up and tell him "it's time for you to leave" that he did so. I asked him to leave the estimate which he did not. Several months later paramount builders was calling the house every morning around 9 asking for me while I was at work. After about 3 weeks of this she told them we were not interested in buying anything and was told by the lady calling THAT SHE WAS JUST GIRLFRIEND AND THAT I NEEDED TO BE THE ONE TO TELL THEM THAT. My experience with paramount builders was so bad that I truly hope that this review will discourage anyone considering their services from using them. They are extremely OVERPRICED and their salespeople are RUDE and PUSHY. A week after I received my quote from paramount builders I received one from CHASE ROOFING who actually went on the roof and measured and informed me it would be best if I had all the plywood torn off and replaced. With them doing so 33 SHEETS along with the same architectural shingles paramount builders were going to use I was quoted $3300. $3300 Chase Roofing whose reliability can be confirmed on Angie's List $14800 PARAMOUNT BUILDER'S

The first day was the crew for installing our new windows. They were on time and showed me how they were in stalling and answered any all questions I had about the windows. Even went through how to open and shut and to clean and what products to use. They removed and even cleaned as they went. The next day and few days after was the installing of our beautiful siding and trim and the wrap around the windows. Now I don't have to worry about painting any more. The crew was always on time and they were very courteous. The crew did very well and answered any questions I had. The day that everything was finished the crew did a walk round to be sure all was done and that everything was cleaned. I would use the company again in the near future. thanks for a job well done.....

Smooth. Measurements were re-checked prior to ordering them to be made. Were ready for install when they said and installation completed in one day. Arrived on time, efficient, courteous and knowledgeable.

On time took care to make sure doors worked to my satisfaction. Good cleanup.

Paul and Julie arrived on time, removed the old window and installed new door. They kept the work area clean.

Crew was on time, they started work right away, cleaned as they worked, very professional and asked, did we have questions. Everything looked great when they completed the work.

Crew was on time. Worked steadily. Very professional. Left area neat and tidy.

It went very well. The workers were friendly and very helpful. They went above and beyond the job.

The workers were on time and pleasant to deal with. They answered all our questions and were friendly and professional. They cleaned up everything afterwards and the windows look great.

On time. On budget, excellent work!

Went well. the work way done efficient and we are happy.

Very good. Took a little time to get custom made transoron. The work was well designed and expertly installed.

Sales rep very professional. Windows on time, prices reasonable, installation professional, clean up performed.

All labor was on time, professional, and courteous at all times. Knowledgeable and able to answer all questions.

New top of the line windows, gutters, and trim installed but way overpriced. Unfortunately contacted by Paramount representative prior to install (who was unaware that job was already PAID IN FULL) and told that my quote was "very STEEPE" and that they could offer me a much better price this time. I guess she thought I had only gotten a quote and not actually pursued and closed on the job. Management back peddled for about two days but since they were paid, no money was discount and we were actually treated worse.

They installed in August 2008, the installers showed up late for a scheduled 2 day installation. They explained they had to wait for some of the product because it was special ordered. The first day they put all their equipment in my back yard as we had discussed. There was some mud just inside my gate, they put cardboard over it and wrote "S***" on the cardboard. They left about 3PM. The second day, Friday of a 3 day weekend, they arrived late again but didn't even attempt an explanation. I pointed out that they had torn some of the trim wrap the day before; the reply was he would caulk the crack. I said to him I didn't want it patched, I wanted it installed correctly. There was some wood that had water damage that was in the contract to replace up to a percentage. I asked if they were going to repair it, the installer said he didn't need to because the wrapping will stop it from getting worse. They put a ladder on the shingles of the roof above my family room. Then they just pushed the extension up dragging the ladder stabilizer legs against the grain of the shingles. Then they packed up everything and left at 2PM saying they were going water skiing. I contacted the installation manager and he came out on the Tuesday. I pointed out the bent shingles the damaged wood and the patched metal. I also pointed out that the way the metal looked where the metal met on the peaks, I had discussed this with the installer and was told that was all the contract called for. All the other wrapped houses in the area had diamond boxes covering the seams to make it look finished. The manager said it was not contracted to do the boxes but because of everything else he would have them put them on. He made them replace the patched metal, pull the wrapping off and fix the wood and apologized for the shingles. He told the installers not to do that again and had them by his vehicle for a while discussing the issues. The installers were short and sharp after that, and even asked if I had the wood for the repair, we got that straight right away. They finished the job and left. I had the manager come out to collect the final payment because I needed to discuss a few more things. After we met in agreement the payment was made. I made it very clear that they were never to knock on my door or call me to attempt to sell me anything ever again in the future. The manager agreed, understood and said he would make sure I was on a list not to contact. I have had them come around trying to set up sales estimates several times and I have always been polite to the people explaining they are not to do this again. About 2 years ago I explained everything but told the canvasser that I was having a problem. He called to his sales person and I talked with the sales person. I explained the problem and asked them to get someone out her to inspect it. She told me to call the service department, and I did. I talked to them and they were supposed to get someone else to contact me to schedule with me to inspect it. Nothing ever happened. The next time I had one of their door knockers come around I told him to get the manager on the phone, I explained the problem and that they were not supposed to be knocking on my door. I was fed up and told them to get a service manager out here. I have a rotting issue and it is only going to get worse while they wait so they better hurry. Today, almost 1 1/2 years later, I had a person call from the service manager’s office. He said he was following up to see if my "roofing" issue had been dealt with. I informed him that it wasn't a roofing issue, explained the problem. He interrupted me several times and I got upset with him because of it. He finally said if I wanted someone to come out I need to go to their web page to put in a service request. I told him that I thought it was wrong that he was calling from the service department and I need to request a service call on line when he works in the department that gets the service request. I filled out a service request, and then about 2-3 hours later they call. I got nothing but attitude from them, interrupted me several times even after I explained that I really get upset with that. He said he can come out on Wednesday next week and rip the cover off the place I have problems, but if there is any rot he would have to schedule another service day to get the wood to fix everything. The service call would be $75, but that would go towards the repairs if there was any rotten wood behind the wrapping. I argued that there was a lifetime warranty on the protection. He said no, that is on the materiel, there could be failed caulking or an installation issue but my warranty on the installation was only one year. I got upset and asked what the materiel warranty was on, if it is metal and the day the house falls over rotten the metal would still be metal? He accused me of being rude and I had no business talking to him that way. Then he finally said his manager has been listening the whole time and He was going to get him involved, he said it like he was threatening me. I said let me hear his voice! I had to be put on hold for 2 minutes so the manager that was "listening" could take the call. He started with stating he has been listening to the conversation, I asked if he heard what I said, and he said again he was listening. I asked again if he heard what I said, he replied he was listening to his worker talk to me and he listens to everything that happens in the office. I explain my issue, he said "We only warranty the product, you entered into that contract, and you are getting what you asked for." I asked if the warranty the item the product is supposed to be protecting, he replied "We only warranty the product, you entered into that contract, and you are getting what you asked for." I just want to make sure others are aware that when you contract with them they will "We only warranty the product, you entered into that contract, and you are getting what you asked for." If you can throw $10,500 at something and they support is better from a toilet paper company, proceed. If you are like me and value your home and your money, be careful and consider yourself forewarned. Don't listen to their word, it is not worth anything!

The main reason I'm upset is because they contacted me a couple of months ago saying that they were looking for a home in my neighborhood to use as a display home and would offer a special discount if I would just display their sign in their yard for a certain period of time after the job. They said that this would be a very big discount, but they would have to send a manager over to my house to give me the offer. Since I was actually in the market for new windows a couple months ago, I told them that I would meet with him. The "manager" arrived on time and didn't make me go through the whole sales pitch. The special price the manager offered me was $850 per window (higher than the $790 price from before), even with the "special discount" for displaying their sign in my yard. Given their deceptive sales practices, I have decided that I would never do business with Paramount Builders in the future. I will not waste my time with their call center and I will never accept another in home meeting from their sales team. With that said, I ended up going with Window World for my 19 windows and got a great price (but only after they price-matched with Elite Window Solutions).

They did a good job with my windows. I liked their product and it looked like they had a good reputation. I thought they were a little expensive but they were prompt, courteous and did a good job. They did everything that they had committed to do.

The sales rep was professional and the installation crew was very prompt and professional.