K & B Construction Inc
About us
Owned & operated. Additional email - [email protected].
Business highlights
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
"Mr. [Member Name Removed] Sorry it has taken so long to respond to your comments. I apologize if there was some kind of miscommunication between yourself and K&;B Construction, Inc. We at K&B Construction, Inc. always go above and beyond on all of our jobs. I was disappointed to see the rating you gave us after all the work we did on your home. If memory serves me correctly the stairs were absolutely in the contract but you and Mrs. [Member Name Removed] were unsure if you wanted stairs or decking system. I know you and I had several conversations and several meetings and could not finalize what kind of system you wanted. After failed attempts of trying to figure this out I passed your number on to one of our led carpenters. I assumed that you guys had worked out a deal. This is completely my fault for lack of communication and I am prepared to pay in full for the stairs you had built and repair the hardwood floor that you are unhappy with. Customer satisfaction and your peace of mind is our number one goal at K&B Construction, Inc. I will have my office manager Carol Baker reach out to again to try and resolve this matter. Sincerely Scott Dickey"
K & B's crews were always polite, on time, and businesslike. They paid attention to detail. They cleaned up after every phase of construction. The foreman, George Henderson, often appeared at my home at the end of the day, after working on other projects, and saw to it that the day's work at my home was done properly. He personally finished out the final punch list.
I can only say that this was a job well done. My comments are similar for the work that K & B did in 2012. Here is one story to illustrate: On November 21st, Thanksgiving eve, after our many guests had arrived for a family reunion, the outdoor gas log fire set ceased working. After I made an afternoon call to K & B's office, George Henderson appeared. Although not familiar with gas log sets, and lacking written instructions, he called the manufacturer to discover the cause of the problem. He went to a store, personally paid for materials needed, and installed them, all the while surrounded by family members who were giving him plentiful but unneeded advice. I told him that he was worth his weight in gold.
I would heartily recommend K & B Construction Inc. to anyone. You simply can't go wrong with Scott Dickey doing the job.
"[removed member name] it was a pleasure working with you and your family. The team at K&B Construction appreciate the repetitive business and look forward to working with you on any future projects."
"[member name removed], I apologize for taking so long to respond to your hardships . We at K&B Construction Incorporated have just recently made a decision to start using Angie's list as a way to reach out to customers to provide the services and referrals necessary to justify choosing K&B Construction Incorporated for all your home improvement needs . That is the reason it has taken me so long to respond.In response to your overall review of our company , I would like to sincerely apologize again for your hardships and state that the events mentioned were not quite the way I recall . K&B has been featured in Remodeling magazine with a article on us and our constant quest for customer satisfaction . We literally have thousands of satisfied customers and am sorry that there was a misunderstanding , possibly something slipped thru the cracks that I wasn't aware of . [member name removed] I recall working with you and have two daughters your age and would never do anything to take advantage of a young mother such as yourself . I would invite you to call into the office to possibly see if there is some way we can do something to discuss your hardships and what we can do to change your opinion of K&B . Now that we are using Angie's list you will be seeing a lot of A plus ratings . Your satisfaction is our ultimate goal . Thanks , Scott Dickey President of K&B Construction Incorporated ."
Licensing
State Contractor License Requirements
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FAQ
Contact Information
3324 Virginia Beach Blvd, Ste 101, Virginia Beach, VA 23452
Service Hours
| Sunday: | Closed |
| Monday: | Closed |
| Tuesday: | Closed |
| Wednesday: | Closed |
| Thursday: | Closed |
| Friday: | Closed |
| Saturday: | Closed |
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