Cost is determined by the job. Travel charges apply.
Garage doors to entrance doors and the most rugged industrial doors, Apple has any door you could need for your home or business. All of which are backed up by round the clock emergency service by certified technicians. All of our doors carry the Apple label, your assurance of top quality and value.
Business highlights
52 years of trusted experience
Emergency Services Offered
Services we offer
Garage door-repairs, installation, maintenance & part sales. Awnings-doors, windows, domes, decks & patios. Patio shelters. Solar screens. Doors-pet, storm, entrance, security, patio & screened. Garage door openers.
When they came out to fix the garage, they explained everything to me and were very thorough. I don't specifically remember how much I paid, but I don't think it was very expensive. Overall, I thought they did a good job and were punctual.
Description of Work: Our garage door was not working so I called Apple Door Systems to come out and fix it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elle L.
04/2012
5.0
garage doors
 + -1 more
We thought they were expensive. They are extremely experience and professional.
Description of Work: Apple Garage Doors installed awning and annual maintenance of a over head garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
LISA W.
04/2012
1.0
garage doors, doors
 + 0 more
I was very excited about this company based on the positive reviews on Angie's List. I wanted to have a front storm door placed, a new patio door placed, and a double garage door placed. After having the representative (Mark) come out and take measurements of my front door, back patio door, and look at my garage doors, I was told that I would be receiving an estimate for these products. After about two weeks, I received a email asking about the choice of doors that I wanted. I sent in the information and called Friday April 13, 2012 asking about the door choices I wanted. I sent in the information and called and was told that I would have the estimates by the upcoming Monday. Monday (16 April) came and went. I called again late the next day about the estimate and was told that the person had an and quot;emergencyand quot; installation that needed his attention. I'm a Nurse in the U.S. military (over 20 years)....and understand emergencies and understand when people are giving me the run around. Furthermore, I did not even receive an estimate on the garage doors--- which did not require measurements. I decided to go with a company more dependable...Lowe's for the front storm door and patio door and so far so good. Now, I need to have my garage doors installed....does anyone have any recommendations?
Description of Work: I was very excited about this company based on the positive reviews on Angie's List. I wanted to have a front storm door placed, a new patio door placed, and a double garage door placed. After having the representative come out and perform measurement of my front door, back patio door, and look at my garage doors I was told that I would be receiving an estimation for these products. After about two (2) weeks, I received a email asking about the doors that I wanted. I sent in the information and called and was told that I would have the estimates by the next Monday. Monday came and went. I called late Tuesday about the estimate and was told that the person had an "emergency" installation that needed his attention. I'm a Nurse in the U.S. military.... and understands emergencies and understand when people are giving me the run around. I did not even receive an estimate on the garage doors--- which did not need measurement requirements. I have gone with Lowe's for my front door and patio doors---and so far so good. Now I have to get my garage doors installs.....does anyone have any recommendations?
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Andrew W.
03/2012
5.0
garage doors, doors
 + 0 more
They were the people who had put the original door too. We had damage our door so we just bought a new one. We did shop around for pricing and their pricing turned out to be reasonable. They did what they said they would do and came when they said they would come. They had the work done within a day. We were just angry that we had to spend money on it but we had damaged the door our self by leaving the hatch on our van open and closing the door; it wedged the door. They are the best company around. We had shopped around for the pricing and even considered replacing it our self but then remembered the old warning that the garage door spring can kill you if we don't know what we are doing. So that is when we decided that this is one of the cases where we would rather spend the money than kill ourselves. There is a lot of tension that gets built up around the garage door spring; if we don't know to load it correctly then it could literally knock us out if it comes off the bracket and moreover it's the whole business of lining it up correctly so the opening closes.
Description of Work: We used Apple Door Systems Inc for replacing a garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
MICHAEL L.
03/2012
5.0
garage doors
 + -1 more
I thought they were a really good company and have not had any trouble with their work.
Description of Work: We had Apple Door Systems come out to do work on our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Randall S.
03/2012
5.0
doors
 + -1 more
Everything was excellent. They did everything I needed.
Description of Work: We used them for assistance with our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet M.
03/2012
5.0
garage doors
 + -1 more
They are really good. They are very professional. They provide quick and good service. They are very informative. I would use them again in the future.
Description of Work: I used Apple Door Systems Inc to service my garage door and to repair a broken spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve K.
02/2012
5.0
garage doors
 + -1 more
They did a good job. They repaired work that someone else had done. They gave additional information to look for if I had someone else come back out. They were very helpful.
Description of Work: They installed a garage door opener and re-aligned the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Albert B.
01/2012
5.0
garage doors
 + -1 more
Made helpful suggestions presale, installed on time and professionally done.
Description of Work: Replaced old wooden garage door with new metal insulated garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Linda N.
01/2012
5.0
garage doors
 + -1 more
We needed three garage doors installed. We had them frame an existing open-door garage to make it fully enclosed. We lived out of the area, but they were able to come out to where we were. They completed the work exactly when they said they would. They basically made me beautiful custom garage doors without the custom price!
Description of Work: This company installed three custom made garage doors for my garages.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Roney M.
10/2011
3.0
doors
 + -1 more
It took several attempts to get someone to call me back. I went to the show room and was not impressed with the model on display. The door did not seem very secure at all. Very personalbe people but the display of the product killed the deal with me.
Description of Work: Was looking for replacement sliding patio doors
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0
David and Amy H.
09/2011
5.0
garage doors
 + -1 more
Very quick response to email request for quote (sent after closing, received before 9am next morning).Arrived when expected and quickly fixed door plus inspected entire system. Lubricated all moving parts so i am hopeful it will last a long time (and told me what to use each year to do it myself).Only concern is that is was done so promptly that one could wonder if $400 an hour (about 45 minutes) is a bit much. On the other hand, when you can't open your garage, and tensioning springs can kill if done poorly.
Description of Work: Replaced broken torsion spring (and the twin that didn't break, replace in pairs). Lubricated and performed preventive maintenance on the system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$295
Leigh W.
07/2011
5.0
garage doors
 + -1 more
Cable on my garage door was fraying so I called Apple Door to request repair on a Thursday. I was given an estimate on the phone (of course, provided no other repairs were needed). The first available appointment was Monday. They were very nice to work with my schedule. Promptly replaced both cables for the phone quoted price. (Be sure to check their website for coupons). I fully expected to hear that our 19 year old door needed to be replaced, but repairman said it looked fine. He also looked at the opener and said it is in good shape and we could wait for a replacement. He did leave brochures for new openers. Love it when a place is honest and doesn't try to "fix/replace" everything. Very pleased.
Description of Work: Replacement of garage door cables.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
Jim W.
07/2011
5.0
garage doors, doors
 + 0 more
Everything went very well. I would recommend this company. The installers, Matt and Wayne, did a great job.
Description of Work: Replaced a two car garage door. Included was to take down and remove the old door and a requirement was to do this within about 2 weeks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,006
GERALD M.
07/2011
5.0
garage doors
 + -1 more
Excellent. Once they received my request, an appointment was made. The sales representative came out as agreed to and made several recommendations. After reviewing the options, we decided to replace the garage door with a factory painted steel door. Three weeks later, I was contacted about installing the replacement door. A time was arranged and the installer came as planned and completed the work without incident. I am very satisfied with the results.
Description of Work: Apple Door Systems was contacted to repair/replace our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
SARA G.
06/2011
5.0
garage doors
 + -1 more
Our experience with them was fine. It was good. They really did come out and figure out what was going on. We ended up figuring it out later because we have a rain sensor on our windshield. They definitely tried to figure it out. It was working fine, when they tried to open from their truck. We had good experience with them. They had installed motor and the door opener. We also got remote along with it, so we thought it was not working. They were very knowledgeable.
Description of Work: We used the service of Apple Door Systems Inc about two years ago because the remote was not working from our car to open the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Alexandra C.
05/2011
5.0
garage doors, doors
 + 0 more
Very easy. Went to the store, chose the garage door opener I wanted. Scheduled the installation for 2 days later. They showed up when they said they would, installed the opener, and now my door works perfectly.
Description of Work: Installed a garage door motor/opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kim D.
05/2011
5.0
garage doors
 + -1 more
The time between my call and the doors being installed was less than a week. I am thrilled. The work was done without incident and NO second or third trips. Very happy.
Description of Work: I had two 16 year old garage doors removed and replace with Apple's Empire garage door. I also replaced my oldest garage door opener (again 16 yrs) with a new Gardian 1/2 horse power. The quote was made on a Monday (after calling on a Friday afternoon) and the doors/opener were install on Thursday. Excellent service. The technician was great. He basically had to remove everything (old doors, rails, old opener... then installed the new. What a difference. They are so much quieter and they work great. Technican was nice enough to adjust my remaining door opener too.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
ARTHUR F.
05/2011
1.0
garage doors
 + -1 more
I have emailed this group twice over a several week period to no avail. I just tried calling them as well with their supposed Saturday hours. I iwill update report if and when they call back.
Description of Work: Want to have my garage door serviced.
Rating Category
Rating out of 5
responsiveness
1.0
Response from Apple Door Systems Inc
We are very sorry about your experience. An unfortunate series of factors caused this uncharacteristic response to your request. First, we no longer have Saturday hours at our Richmond store. This is listed on our website. However, it appears that the folks at Angie's List did not update our profile when we requested this last year when our hours changed. Your email that was sent via Angie's portal went into our spam filter and was never received by our service department. We will ask our IT personnel to fix this problem. When we saw your report in Angie's List was the first time we were aware that you needed service. Please accept our most sincere apology. Since that time our V.P. of Operations has contacted you and I understand that we have scheduled a service appointment. After 38 years in business we make our share of mistakes. This one was a whopper. While we cannot go back in time and correct this, we can go forward and give you the service you deserve from here on out. I will make sure that you receive a 10% discount for your trouble on all parts and labor needed to repair or replace your garage door. We appreciate the second chance and your patience. Dan Apple President
Vernon R.
04/2011
5.0
garage doors
 + -1 more
Representative was very punctual and efficient in repairing the garage door. He was very friendly and professional during the repair. The door is now working better than new. I cannot hear it run unless I am in the garage.
Description of Work: Replaced damaged cable on side of garage door. Representative performed much needed complete preventative maintenance and testing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
john G.
02/2011
5.0
garage doors
 + -1 more
Garage door torque spring broke on Saturday and called Apple on Monday morning. They worked in a service call for that afternoon. The repair was done in about an hour and forty five minutes. The price was reasonable and the experience was very positive.
Description of Work: Knowledgeable employee replaced spring and serviced the lift motor. Also walked me thru proper lubrication of spring, bearings, rollers and chain.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Trixie L.
02/2011
5.0
garage doors, doors
 + 0 more
Work was completed quickly and thoroughly.
Description of Work: Had a new garage door and system installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Edward S.
01/2011
5.0
garage doors
 + -1 more
went very well. garage door opener died on a Friday evening (of course). left apple door a message, called me Monday, was there Thursday on time, replaced the opener with awesome unit, helped set up in-car remotes,
Description of Work: garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Kathy K.
12/2010
5.0
garage doors
 + -1 more
The technician arrived promptly at around 8:15am, well within the time window we had been given of 8-9am. The technician was very professional and thorough in how he tested and serviced our garage door. The service call took around 45 minutes. As a result, our garage door runs much more smoothly. We will definitely call Apple Door Systems when we need further garage door maintenance.
Description of Work: Routine maintenance of garage door as door was squeaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
BEVERLY B.
12/2010
5.0
garage doors, doors
 + 0 more
Very professionable and knowledgeable personel. They helped me pick out the door I neeeded. They measured, special ordered, and installed the door. They came when they said they would, cleaned up after themselves, and I was very pleased with the job they did.
Description of Work: Replacing front door, storm door, and sidelights
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors,
Doors,
Awnings,
Sunrooms and Patio Enclosures,
Windows,
Screen repair,
Decks and Porches
FAQ
Apple Door Systems Inc is currently rated 4.8 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 10:00 AM - 1:00 PM
Apple Door Systems Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Apple Door Systems Inc offers free project estimates.
Yes, Apple Door Systems Inc offers eco-friendly accreditations.
No, Apple Door Systems Inc does not offer a senior discount.
Yes, Apple Door Systems Inc offers emergency services.
No, Apple Door Systems Inc does not offer warranties.
Apple Door Systems Inc offers the following services: Garage door-repairs, installation, maintenance & part sales. Awnings-doors, windows, domes, decks & patios. Patio shelters. Solar screens. Doors-pet, storm, entrance, security, patio & screened. Garage door openers.