I am active duty in the military (Marine Corps) and I had the government contract to move seven items from my home, because they were too bulky for me to move. The movers came on 22 April, 2015 to pack the items and 23 April 2015 to take them away. When the movers came on 22 April, a large woman started to conduct the inventory of the items. When she completed the inventory (which took about 45 minutes), the movers simply left - without allowing me to look at their inventory sheet. I found it odd that they simply disappeared without even saying goodbye. When the movers came the next day (23 April 2015) to take the items away, it was a different set of movers. They gave me the inventory sheets to sign. I asked the lead mover to walk me through the inventory sheet - and boy am I glad that I did. One of the items I was moving was a grandfather clock that is in mint condition. When the mover read to me the inventory sheet, it said that the clock was "scratched, split, separating and falling apart." I will say again that clock is in absolute 'Mint' condition. Another item I was moving was a mirror - that is in beautiful condition as well...and when we read the inventory, it said "broken, scratched and falling apart." I called a manager at OK moving and storage and explained to him that the inventory was a complete farce, and he explained to me that it did not matter, that I had to sign the sheet and then write at the bottom that I did not agree with the inspector. I called my military movement coordinator who explained to me that I had to sign the sheet even though I did not agree with the inspector. I then called the local TMO quality assurance supervisor - who told me essentially the same thing. I ended up taking a lot of photos of the items so that I can prove that there was zero damage to the items when they left my home. In conclusion, it is obvious to me that the inspector from OK moving and storage made up a lot of false damages on my inventory sheet in the eventuality that if any damage occurred to the items they could claim that the items were already damaged. I realize now that the inventory officer left in a hurry because she did not want me to review her inventory of my personal property because I would have asked her to show me the 'damages' to the items that did not exist. I finish this review with a warning to any/all military movers - IF OK MOVING ARE CONDUCTING THE INVENTORY OF YOUR PERSONAL PROPERTY, HAVE THEM WALK YOU THROUGH ANY AND ALL DAMAGES THAT THEY MARK ON YOUR INVENTORY SHEETS. It is obvious to me that at the very least the inventory officer wrote a bogus inventory of my household goods. The name that was signed on the inventory officer sheet was "Ruby Harris". Be forewarned...and if you find out that OK moving is conducting your packet, ensure you read every comment on your paperwork and have them show you the damages. If possible, contact your movement coordinator and ask him/her to assign your move to a different moving company. I am going to encourage TMO to conduct an investigation of how this company handles military moves...I am also going to encourage them to stop using this company for military moves.
Description of Work: OK Moving and Storage came to my home to pack seven items (1 couch, 1 chair, 1 loveseat, 1 mirror, 2 pieces of glass, and a grandfather clock) for my military move.
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O K MOVING & STORAGE is currently rated 1 overall out of 5.
No, O K MOVING & STORAGE does not offer free project estimates.
No, O K MOVING & STORAGE does not offer eco-friendly accreditations.
No, O K MOVING & STORAGE does not offer a senior discount.
No, O K MOVING & STORAGE does not offer emergency services.
No, O K MOVING & STORAGE does not offer warranties.